Problem
Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
R
In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 41).
R
The message memory is full. Erase unnecessary
messages (page 42, 43).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 46).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 46) to a lower value, or contact your phone
service provider.
R
The answering system will not answer incoming calls
while the other devices such as handsets are engaged in
a call.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 45).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 45).
R
The answering system is turned off. Turn it on (page 45).
The unit does not emit the
specified number of rings.
R
If the first ring is turned off (
“
No
”
) (page 24), the number
of rings decreases by 1 from the specified number of
rings.
For assistance, please visit http://shop.panasonic.com/support
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Useful Information
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