Panasonic KX-TGE213C Operating Instructions Manual Download

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Operating Instructions

Digital Cordless Phone

Model No.

KX-TGE213C

Digital Cordless Answering System

Model shown is KX-TGE213.

Model No.

KX-TGE230C
KX-TGE232C
KX-TGE233C
KX-TGE234C
KX-TGE242C
KX-TGE243C

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.
For assistance, please visit our support page on:

www.panasonic.ca

TGE21x23x24xC(en-en)_1216_ver0131 1

2013/12/16 15:36:02

Summary of Contents for KX-TGE213C

Page 1: ...242C KX TGE243C Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance please visit our support page on www panasonic ca TGE21x23x24xC en en _1216_ver0131 1 TGE21x23x24xC en en _1216_ver0131 1 2013 12 16 15 36 02 2013 12 16 15 36 02 ...

Page 2: ...k Phonebook 24 Speed dial 26 Programming Menu list 27 Alarm 32 Night mode 33 Call block 34 Other programming 35 Registering a unit 35 Call Display Service Using Call Display service 37 Caller list 38 Answering System Answering system 40 Turning the answering system on off 40 Greeting message 40 Listening to messages 41 Advanced new message alerting features 42 Remote operation 43 Answering system ...

Page 3: ...uantity KX TGE210 series KX TGE213 KX TGE210 KX TGEA20 3 KX TGE230 series KX TGE230 KX TGE230 KX TGEA20 1 KX TGE232 KX TGE230 KX TGEA20 2 KX TGE233 KX TGE230 KX TGEA20 3 KX TGE234 KX TGE230 KX TGEA20 4 KX TGE240 series KX TGE242 KX TGE240 KX TGEA20 2 KX TGE243 KX TGE240 KX TGEA20 3 3 Introduction TGE21x23x24xC en en _1216_ver0133 3 TGE21x23x24xC en en _1216_ver0133 3 2013 12 16 15 36 02 2013 12 16...

Page 4: ...elephone line cord 1 1 1 1 C Wall mounting adaptor 1 1 1 1 D Rechargeable batteries 1 2 4 6 8 E Handset cover 2 1 2 3 4 F Belt clip 1 2 3 4 G Charger 1 2 3 1 See page 5 for replacement battery information 2 The handset cover comes attached to the handset A B C D E F G 4 Introduction TGE21x23x24xC en en _1216_ver0134 4 TGE21x23x24xC en en _1216_ver0134 4 2013 12 16 15 36 02 2013 12 16 15 36 02 ...

Page 5: ... lose item in advance you can locate and find the mislaid item to which the key detector is attached Please visit our Web site http panasonic net pcc products telephone p tga20 Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Expanding your phone system Handset optional KX TGEA20C ...

Page 6: ...Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If t...

Page 7: ...recautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from li...

Page 8: ...trical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or retur...

Page 9: ...1 Standby Approx 1 0 W Maximum Approx 3 5 W Base unit 2 Standby Approx 1 0 W Maximum Approx 4 3 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry 1 KX TGE210 series page 3 2 KX TGE230 KX TGE240 series page 3 9 Important Information TGE21x23x24xC en en _1216_ver0139 9 TGE21x23x24xC en en _1216_ver0139 9 2013 12 16 15 36 02...

Page 10: ...is required if you have a DSL ADSL service Note R Use only the supplied Panasonic AC adaptor PNLV226 1 3 4 4 5 2 n Charger Connect the AC adaptor to the power outlet 1 Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities 1 R Follow the directions on the display to set up the unit 10 Getting Started ...

Page 11: ...ge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Empty Panasonic Ni MH battery performance supplied batteries Operation Operating time In con...

Page 12: ...icator Charge contacts n Control type Soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN W View the phonebook entry MEN REDIAL View the redial list MCN CID Call Display View the caller list 12 Getting Start...

Page 13: ...TGE240 series page 3 P J K O NM B A L C E F D G H I Charge contacts Speaker MHOLDN MCONFN MREDIALN MPAUSEN MFLASHN MCALL WAITN MZN SP PHONE Speakerphone SP PHONE indicator Message counter M N PLAY STOP Message indicator MANSWER ON OFFN MLOCATES CELLN MLOCATORN MINTERCOMN MjN MkN VOL Volume up down MERASEN MMUTEN M N Skip M N Repeat Microphone Dial keypad TONE 13 Getting Started TGE21x23x24xC en en...

Page 14: ... items n KX TGE230 KX TGE240 series page 3 Item Meaning Greeting only is selected Caller messages are not recorded page 45 Language settings Display language You can select either English or Français as the display language The default setting is English 1 MMENUN 110 2 MbN Select the desired setting a MSAVEN 3 MOFFN Voice guidance language Available for KX TGE230 KX TGE240 series page 3 You can se...

Page 15: ... features their Smart function key must be On page 15 1 KX TGE230 KX TGE240 series page 3 Using the Smart function key key When the indicator flashes rapidly slowly press M N R The above features can be activated depending the situation R If you answer a call using the Smart function key the speakerphone is activated R Even if the handset is placed on the base unit or charger the feature can be ac...

Page 16: ...u cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MMENUN 120 2 MbN Select the desired setting 3 MSAVEN a MOFFN 16 Getting Started TGE21x23x24xC en en _1216_ver01316 16 TGE21x23x24xC en en _1216_ver01316 16 2013 12 16 15 36 03 2013 12 16 15 36 03 ...

Page 17: ... the base unit to the handset Press M N on the handset then press MZN on the base unit with the privacy mode off page 31 If the handset is on the base unit simply lift it Redialing the last number dialed MZN a MREDIALN Adjusting the receiver or speaker volume Handset Base unit 1 1 KX TGE240 series page 3 Press MjN or MkN repeatedly while talking Pause for PBX long distance service users A pause is...

Page 18: ...ish talking press MZN Adjusting the ringer volume Handset Press MjN or MkN repeatedly to select the desired volume while ringing Base unit 1 1 KX TGE230 KX TGE240 series page 3 Press MjN or MkN repeatedly to select the desired volume R To turn the ringer off press and hold MkN until the unit beeps Useful features during a call Hold Handset 1 Press MMENUN during an outside call 2 MbN Hold a MSELECT...

Page 19: ...vice in your area Temporary tone dialing for rotary pulse service users Handset Base unit 1 1 KX TGE240 series page 3 Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary R Wh...

Page 20: ...ess M N to return to the outside call 5 To complete the transfer Press MOFFN To establish a conference call MMENUN a MbN Conference a MSELECTN R To leave the conference press MOFFN The other 2 parties can continue the conversation R To put the outside call on hold MMENUN a MbN Hold a MSELECTN To resume the conference MMENUN a MbN Conference a MSELECTN R To cancel the conference MMENUN a MbN Stop c...

Page 21: ... and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Calling the misplaced cellular phone Base unit MLOCATES CELLN R To stop calling KX TGE230 series press MLOCATES CELLN again KX TGE240 series press MZN Important R While the base unit is calling the cellular phone the outside line is used KX TGE230 series Even if the cellular phone answers you cannot talk with the cellular phone To end ...

Page 22: ...le only when using a handset other than the handset supplying power to the base unit You can program Power failure and the default setting is Auto page 31 Important R If a handset is not placed on the base unit when a power failure occurs Base no power Press OFF is displayed After pressing MOFFN on the handset place it on the base unit to start power back up mode R Power back up mode will not work...

Page 23: ...e another handset for making calls Making a call using the phonebook There must be at least 2 handsets registered to the base unit in order for the phonebook feature to be used during a power failure You should leave one handset on the base unit for supplying the power and use another handset for making calls Answering calls during a power failure n When only 1 handset is registered 1 When the uni...

Page 24: ... dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space R in the above table represents a single space Erasing the character or number Press MFN or MEN a MCLEARN R Press and hold MCLEARN to erase all characters or numbers Storing a redial list number t...

Page 25: ...haracter Press the dial key 0 to 9 or which contains the character you are searching for page 24 MbN Scroll through the phonebook if necessary To search by group MGROUPN MbN Select the desired group a MSELECTN MbN Scroll through the phonebook if necessary 3 M N Editing entries 1 Find the desired entry page 25 2 MMENUN a MbN Edit a MSELECTN 3 Edit the name if necessary a MOKN 4 Edit the phone numbe...

Page 26: ... 3 Enter the party s name 16 characters max a MOKN 4 Enter the party s phone number 24 digits max a MOKN 5 MSELECTN a MOFFN n From the phonebook 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Phonebook a MSELECTN 3 MbN Select the desired entry 4 MSAVEN a MOFFN Note R If you edit a phonebook entry which is assigned to a speed dial key the edited entry does not transfer to the spee...

Page 27: ...default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu W Phonebook Operation Code Viewing the phonebook entry 280 25 Main menu Caller list Operation Code Viewing the caller list 213 38 Main menu Answering device 1 Sub menu 1 Sub menu 2 Settings Code Pl...

Page 28: ... On Off 310 44 Screen call Base unit 2 4 On Off G310 44 Answer on 2 327 40 Answer off 2 328 40 Main menu Voice Mail access Operation Code Listening to Voice Mail messages 330 46 Main menu Intercom Operation Code Paging the desired unit 274 22 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time 2 101 14 Memo alarm Alarm1 3 Once Daily Weekly Off 720 32 Time adjustment 2 5 Calle...

Page 29: ...Select group 241 33 Night mode Base unit 2 4 On Off On Off G238 33 Start End 11 00 PM 06 00 AM G237 33 Select group G241 33 Set date time Date and time 2 101 14 Memo alarm Alarm1 3 Once Daily Weekly Off 720 32 Time adjustment 2 5 Caller ID auto Manual 226 Talking Caller ID Talking Call Display Handset On Off 162 37 Base unit 1 2 On Off G162 29 Programming TGE21x23x24xC en en _1216_ver01329 29 TGE2...

Page 30: ...4 11 Call block 2 Block a single number 217 34 Block range of numbers Block unknown CID CID Call Display On Off 240 34 First ring On Off 173 34 Speed dial 261 26 Cell locator 1 248 21 Record greeting 1 2 302 40 Voice mail Save VM access 2 VM Voice Mail 331 46 VM tone detect 2 On Off 332 46 LCD contrast Display contrast Level 1 4 2 145 Handset name 104 35 Display name On Off 105 35 Smart function k...

Page 31: ... 194 20 Registration Register handset 130 35 Deregistration 3 131 36 Power failure Auto Off 152 22 Change language Display English Français 110 14 Voice prompt 1 2 English Français 112 14 Main menu Customer support Operation Code Displaying customer support Web address 680 Main menu Key detector 8 Sub menu 1 Sub menu 2 Settings Code Search 655 Battery check 1 KX TGE230 KX TGE240 series page 3 31 P...

Page 32: ...e caller s information after lifting up the handset to answer a call turn off this feature 13 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 14 Generally the line mode setting should not be changed This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition Set the line mode to A if...

Page 33: ...cribers only Important R Make sure the unit s date and time setting is correct page 14 R We recommend turning the base unit ringer off page 18 in addition to turning the night mode on KX TGE230 series page 3 R If you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on off 1 For handset setting MMENUN 238 For base unit setting using a handset 1 MMENUN 238 2...

Page 34: ...elect the entry to be blocked R To edit the number MMENUN a MbN Edit a MSELECTN Press MEDITN repeatedly until the phone number is shown in the 10 digit format And then press MSAVEN Go to step 5 3 MMENUN 4 MbN Save CID a MSELECTN 5 MbN Call block a MSELECTN 6 MbN Yes a MSELECTN 7 Edit the phone number if necessary 24 digits max 8 MSAVEN a MOFFN n By entering phone numbers 1 MMENUN 217 2 MbN Block a...

Page 35: ... feature page 35 1 MMENUN 104 2 Enter the desired name 10 characters max 3 MSAVEN a MOFFN Displaying the handset name You can select whether or not the handset name is displayed in standby mode The default setting is Off 1 MMENUN 105 2 MbN Select the desired setting a MSAVEN a MOFFN Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base uni...

Page 36: ...s the handset to end its wireless connection with the system 1 MMENUN 131 R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MSELECTN 3 MbN Yes a MSELECTN a MOFFN 36 Programming TGE21x23x24xC en en _1216_ver01336 36 TGE21x23x24xC en en _1216_ver01336 36 2013 12 16 15 36 04 2013 12 16 15 36 04 ...

Page 37: ...he caller list Talking Call Display Handset Base unit 1 1 KX TGE230 KX TGE240 series page 3 This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Call Display service of your service provider telephone company turn this feature on page 29 When caller information is received the handsets and or base unit announce the caller s name or ph...

Page 38: ...e to use this function Drop Disconnects drops the current call and answers the waiting call Displayed option Function Conference Answers the waiting call and combines it with the current call to make a conference call 3 party call Return Returns to the waiting caller while keeping the current call on hold Drop caller1 Disconnects drops the 1st call during a conference call Drop caller2 Disconnects...

Page 39: ...essages first play the new Voice Mail messages next and then show the missed calls 1 KX TGE230 KX TGE240 series page 3 Editing a caller s phone number You can edit a phone number in the caller list by adding the long distance code 1 or removing its area code 1 MCN CID 2 MbN Select the desired entry 3 MMENUN a MbN Edit a MSELECTN 4 Press MEDITN repeatedly until the phone number is shown in the desi...

Page 40: ...ff Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the message counter on the base unit displays the total number of messages old and new Greeting message When the unit answers a call a greeting message is played to callers You can use either yo...

Page 41: ...g all messages Press MERASEN 2 times while the unit is not in use Using the handset When new messages have been recorded New message is displayed 1 To listen to new messages MMENUN 323 To listen to all messages MMENUN 324 2 When finished press MOFFN Note R To switch to the receiver press M N R You can also use the MPLAYN soft key if displayed to play new messages Using the Smart function key When ...

Page 42: ...ed The base unit beeps 2 times every minute until you listen to the messages if the Base unit beep setting is turned on The default setting is Off 1 MMENUN 339 2 MbN Select the desired setting a MSAVEN a MOFFN New message alert by a call This feature allows you to receive a notification by phone when new messages are recorded The base unit calls a phone number you specify You can then operate the ...

Page 43: ...vate You can listen to the message by pressing 4 to play new messages without entering the remote access code Activate You must enter your remote access code and then press 4 to play new message 1 MMENUN 338 2 MbN Remote code a MSELECTN 3 MbN Select the desired setting a MSAVEN a MOFFN Listening to messages After you answer the new message alert you can listen to the messages as follows n When the...

Page 44: ...ress any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 9 Stop playback 0 Turn answering system off ...

Page 45: ...e 40 R To use this unit s answering system rather than the Voice Mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your Voice Mail service If your service provider telephone company cannot do this Set this unit s Ring count setting so that this unit s answering system answers calls before the Voice Mail service of ...

Page 46: ...xample 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the Voice Mail access number 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voice Mail VM tone detection Handset Base unit 1 1 KX TGE240 series page 3 Your service provider telephone company sends special signals sometimes called Voice Mail tones or stutter tones to the unit to let you kno...

Page 47: ... must be set to On in Setting the Smart function key page 15 R If the Voice Mail VM access number is not stored the indicator does not flash R When the unit has new messages 1 new Voice Mail messages and missed calls the unit can be operated to play the new messages first play the new Voice Mail messages next and then show the missed calls 1 KX TGE230 KX TGE240 series page 3 Wall mounting Note R M...

Page 48: ... a wall then slide down to secure in place 1 AC adaptor cord R This product is compliant with the following wall phone plate sizes 2 types 2 83 mm 3 1 4 inches 3 102 mm 4 inches Fit the slots of the unit onto the corresponding wall phone plate tabs for 4 and 5 respectively 1 5 4 2 3 4 5 48 Useful Information TGE21x23x24xC en en _1216_ver01348 48 TGE21x23x24xC en en _1216_ver01348 48 2013 12 16 15 ...

Page 49: ...elease levers A remove the adaptor B B A A Charger Drive the screws 1 not supplied into the wall 2 27 2 mm 1 1 16 inches 1 2 49 Useful Information TGE21x23x24xC en en _1216_ver01349 49 TGE21x23x24xC en en _1216_ver01349 49 2013 12 16 15 36 05 2013 12 16 15 36 05 ...

Page 50: ...ndset you are using is too far from the base unit Move closer and try again Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 10 Error R Recording was too short Try again Invalid R There is no handset registered to the base unit matching the handset number you entered R The handset is not registered to the base unit Re...

Page 51: ...daptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company I cannot use the Smart function ...

Page 52: ...e closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring R The ringer volume is turned off Adjust the ringer volume page 18 29 R Night mode is turned on Turn it off page 33 The base unit does not ring R The ringer volume is turned off Adj...

Page 53: ... Talking Call Display feature is turned off Turn it on page 29 R The number of rings for the answering system is set to 2 rings or Toll saver Select a different setting page 45 R If the base unit and another handset are having an intercom call your handset does not announce caller information I cannot dial the phone number edited in the caller list R The phone number you dialed might have been edi...

Page 54: ...does not emit the specified number of rings R If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Voice Mail Problem Cause solution Voice mail msg via phone co is shown on the handset display How do I remove this message from the display R This notification is displayed when your service provider telephone company s Voice Mail service not the unit ...

Page 55: ... After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process 55 Useful Information TGE21x23x24xC en en _1216_ver01355 55 TGE21x23x24xC en en _1216_v...

Page 56: ...may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN of this unit found on the bottom of the unit Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if...

Page 57: ...lication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable...

Page 58: ...ontrast 30 Language 14 E Eco mode 11 Equalizer 19 Error messages 50 F Flash 19 31 G Groups 25 H Handset Deregistration 36 Locator 20 Name 35 Registration 35 Hold 18 I Intercom 21 K Key detector 30 31 Key tone 30 L Line mode 31 M Making calls 17 Missed calls 37 Mute 18 N Night mode 33 Noise reduction 19 P Pause 17 Phonebook 24 Power failure power back up operation 22 Privacy mode 31 R Redialing 17 ...

Page 59: ...59 Notes TGE21x23x24xC en en _1216_ver01359 59 TGE21x23x24xC en en _1216_ver01359 59 2013 12 16 15 36 06 2013 12 16 15 36 06 ...

Page 60: ...nd on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2013 Printed in Malaysia PNQX6359ZA PNQX6359ZA PNQX6359ZA TT1213MU0 TGE21x23x24xC en en _1216_ver01360 60 TGE21x23x24xC en en _1216_ver01360 60 2013 12 16 15 36 06 2013 12 16 15 36 06 ...

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