background image

Making calls

1

Lift the handset and dial the phone
number.

R

To correct a digit, press 

M

CLEAR

N

.

2

M

N

 

3

When you finish talking, press 

M

OFF

N

 or

place the handset on the base unit or
charger.

Using the speakerphone

1

Dial the phone number and press 

MZN

.

R

Speak alternately with the other party.

2

When you finish talking, press 

M

OFF

N

.

Note:

R

To switch back to the receiver, press 

MZN

/

M

N

.

Adjusting the receiver or speaker
volume

Press 

MDN

 or 

MCN

 repeatedly while talking.

Making a call using the redial list

The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).

1

MEN

 REDIAL

2

MbN

: Select the desired entry.

3

M

N

Erasing a number in the redial list

1

MEN

 REDIAL

2

MbN

: Select the desired entry. 

a

M

ERASE

N

3

MbN

Yes

 

a

 

M

OK

N

 

a

 

M

OFF

N

Pause (for PBX/long distance service
users)

A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 21).

Example: 

If you need to dial the line access

number “0” when making outside calls with a
PBX:

1

0

 

a

 

MDN

 (Pause)

2

Dial the phone number. 

a

 

M

N

Note:

R

A 3 second pause is inserted each time 

MDN

(Pause) is pressed.

Answering calls

1

Lift the handset and press 

M

N

 or 

MZN

when the unit rings.

2

When you finish talking, press 

M

OFF

N

 or

place the handset on the base unit or
charger.

Any key answer:

 You can answer the call by

pressing any dial key.

Auto talk:

 You can answer calls simply by

lifting the handset (page 25).

Temporary handset ringer off:

 You can turn

the ringer off temporarily by pressing 

M

N

.

Adjusting the ringer volume

Handset

Press 

MDN

 or 

MCN

 repeatedly to select the

desired volume while ringing.

Base unit

*1

*1 KX-TGC420 series: page 3

Press 

MjN

 or 

MkN

 repeatedly to select the

desired volume while ringing.

R

To turn the ringer off, press and hold 

MkN

until the unit beeps.

Useful features during a

call

Hold
1

Press 

M

MENU

N

 during an outside call.

2

MbN

Hold

 

a

 

M

OK

N

Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333

17

Making/Answering Calls

TGC41x_42xE(en)_0229_ver011.pdf   17

2016/02/29   15:10:37

Summary of Contents for KX-TGC410E

Page 1: ...No KX TGC420E KX TGC422E KX TGC423E KX TGC424E KX TGC425E Model shown is KX TGC410 Before initial use see Getting Started on page 11 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference TGC41x_42xE en _0229_ver011 pdf 1 2016 02 29 15 10 36 ...

Page 2: ...swering Calls Making calls 17 Answering calls 17 Useful features during a call 17 Intercom 19 Key lock 19 Phonebook Phonebook 20 Speed dial 21 Programming Menu list 23 Alarm 27 Nuisance call block 27 Other programming 28 Caller ID Service Using Caller ID service 31 Caller list 31 Answering System Answering system 33 Turning the answering system on off 33 Greeting message 33 Listening to messages 3...

Page 3: ...GCA41 3 KX TGC424 KX TGC420 KX TGCA41 4 KX TGC425 KX TGC420 KX TGCA41 5 Accessory information Supplied accessories No Supplied handset qty 1 unit 1 2 units 2 3 units 3 4 units 4 5 units 5 Accessory item Part number Accessory quantity A AC adaptor for base unit PNLV226E0X 1 1 1 1 1 B Telephone line cord PNJA1113Y Black for U K or PNJA1037Z Transparence for U K 1 1 1 1 1 C Rechargeable batteries 6 2...

Page 4: ...e Ni MH 2 x AAA R03 size for each handset 1 2 V Minimum amperage of 550 mAh DECT repeater KX A405 KX A406 1 Replacement batteries may have a different capacity from that of the supplied batteries We recommend using Panasonic rechargeable batteries Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the ...

Page 5: ...ould contact your equipment supplier in the first instance Declaration of Conformity R Panasonic Corporation declares that the radio equipment type KX TGC410 series KX TGC420 series page 3 is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address http www ptc panasonic eu doc Contact to Authorised Representative Pana...

Page 6: ...Protective bonding earth Stand by power Functional earth ON OFF power push push For indoor use only Caution risk of electric shock For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 6 Helpline Tel No ...

Page 7: ...low the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the teleph...

Page 8: ... shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Pa...

Page 9: ...c products and batteries must not be mixed with general household waste For proper treatment recovery and recycling of old products and batteries please take them to applicable collection points in accordance with your national legislation By disposing of them correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment For more ...

Page 10: ...hannel 250 mW max R Power source 100 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 5 W Maximum Approx 2 5 W Charger Standby Approx 0 1 W Maximum Approx 1 5 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry 10 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Important Information TGC41x_42xE en _0229_ver011 pdf 10 2016 02 29 15 10 37 ...

Page 11: ...asonic AC adaptor PNLV226E R Use only the supplied telephone line cord n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the supplied Panasonic AC adaptor PNLV233E Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polariti...

Page 12: ...ies noted on page 4 8 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level...

Page 13: ... the display Example MENU OK etc Navigator key Navigator keys functions as follows MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN W View the phonebook entry MEN REDIAL View the redial list MCN CID Caller ID View the caller list Base unit n KX TGC410 series page 3 B A Charge contacts M N Locator R You can locat...

Page 14: ...Missed call 3 page 31 Eco mode is set to Eco page 16 Eco mode is set to Eco Plus 1 page 16 The LCD backlight is off page 25 R When displayed next to the battery icon Answering system is on 1 page 33 R When displayed with a number New messages have been recorded 1 page 34 Greeting Only is selected Caller messages are not recorded 1 page 37 Battery level Alarm is on page 27 Privacy mode is on 2 page...

Page 15: ...er character Puts the call on mute 1 KX TGC412 KX TGC413 KX TGC422 KX TGC423 KX TGC424 KX TGC425 2 KX TGC420 series page 3 Turning the power on off Press M N for about 2 seconds Language setting Display language 1 MMENUN 110 2 MbN Select your desired language a MOKN a MOFFN Date and time 1 MMENUN 101 2 Enter the current date month and year a MOKN Example 12 July 2016 12 07 16 3 Enter the current h...

Page 16: ...it transmission power may not be reduced KX TGC412 KX TGC413 KX TGC422 KX TGC423 KX TGC424 KX TGC425 R When eco mode is active the range of the base unit is reduced in standby mode R If you set repeater mode to On page 29 Eco mode is disabled Eco Mode is not displayed in the display menu page 25 Note for KX TGC420 series page 3 R If there is a handset that is not compatible with Eco Plus registere...

Page 17: ...e phonebook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press MOFFN or place the handset on the base unit or...

Page 18: ...ea Call share Available for KX TGC412 KX TGC413 KX TGC422 KX TGC423 KX TGC424 KX TGC425 You can join an existing outside call To join the conversation press M N when the other handset is on an outside call Note R To prevent other users from joining your conversations with outside callers turn the privacy mode on page 25 Transferring calls conference calls Available for KX TGC412 KX TGC413 KX TGC42...

Page 19: ...ired unit a MOKN 2 When you finish talking press MOFFN Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press MOFFN Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press MMENUN for about 3 seconds R To turn key lock off press M ...

Page 20: ... Categories Available for KX TGC420 series page 3 Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer to...

Page 21: ... R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 17 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manua...

Page 22: ...UN 2 MbN Erase a MOKN 3 MbN Yes a MOKN a MOFFN Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 22 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Phonebook TGC41x_42xE en _0229_ver011 pdf 22 2016 02 29 15 10 38 ...

Page 23: ... In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System 1 Sub menu 1 Sub menu 2 Settings Code Play New Message 323 34 Play All Message 324 34 Erase All Message 2 325 35 Greeting Record Greeting 2 302 33 Play Greeting 303 34 Default 2 Reset to pre record...

Page 24: ...u 1 Sub menu 2 Settings Code Ringer Setup Ringer Volume Handset Off 6 6 160 Ringer Volume Base Unit 1 2 Off 6 3 G160 Ringtone 5 Handset Ringtone 1 161 First Ring 2 6 On Off 173 Time Settings Set Date Time 2 101 15 Memo Alarm Alarm1 3 Off Once Daily Weekly 720 27 Time Adjustment 2 4 Caller ID Manual 226 Nuisance Call Block 2 Single Number 217 28 Range of Numbers 28 Withheld On Off 240 28 Speed Dial...

Page 25: ...ll Restrict 2 256 29 Auto Talk 8 On Off 200 17 Line Setup Recall Flash 2 9 80 msec 90 msec 100 msec 110 msec 160 msec 200 msec 250 msec 300 msec 400 msec 600 msec 700 msec 900 msec 121 18 Privacy Mode 2 10 On Off 194 Base Unit PIN 2 0000 132 29 Repeater Mode 2 On Off 138 29 Register Register Handset 130 44 Cancel Register 3 131 44 Language Display English 110 15 Helpline Tel No U K 0344 844 3899 I...

Page 26: ...f select Manual Caller ID subscribers only To use this feature set the date and time first page 15 5 The preset melodies in this product are used with the following permission Ringtone 3 2014 Copyrights Vision Inc Ringtone 4 Ringtone 15 2012 Copyrights Vision Inc 6 If you do not want the unit to ring before the caller information is received set to Off Caller ID subscribers only You can only remov...

Page 27: ...ired snooze setting a MOKN 9 MOKN a MOFFN Note R Press MSTOPN to stop the alarm completely R When the handset is in use the alarm will not sound until the handset is in standby mode R Press any dial key or MSNOOZEN to stop the sound but keep the snooze function activated R If you want to make an outside call when the snooze function is activated please stop the snooze function before making the ca...

Page 28: ...e callers 1 MMENUN 240 2 MbN Select the desired setting a MOKN 3 MOFFN Viewing editing erasing call block numbers 1 MMENUN 217 2 MbN Single Number or Range of Numbers a MOKN 3 MbN Select the desired entry R To exit press MOFFN 4 To edit a number MEDITN a Edit the number a MOKN a MOFFN To erase a number MERASEN a MbN Yes a MOKN a MOFFN Note R When editing press the desired dial key to add digits an...

Page 29: ...en Enhanced is selected is displayed The default setting is Normal 1 MMENUN 729 2 MbN Selected the desired setting a MOKN a MOFFN Note R If you set repeater mode to On page 29 Security is set to Normal and is displayed Security is not displayed in the display menu page 25 R When enhanced security is enabled sound may cut in and out during conversations Changing the base unit PIN Important R If you...

Page 30: ...ister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 seconds 2 DECT repeater Connect the AC adaptor then wait until the indicator and indicator light green 3 Base unit To exit the registration mode press M N 30 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Programming TGC41x_42xE en _0229_ver011 pdf 30 2016 02 29 15 10 38 ...

Page 31: ...Note R Even when there are unviewed missed calls disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing MOFFN Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller...

Page 32: ...rasing all caller information 1 MCN CID 2 MERASEN a MbN Yes a MOKN a MOFFN 32 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Caller ID Service TGC41x_42xE en _0229_ver011 pdf 32 2016 02 29 15 10 38 ...

Page 33: ...e asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and han...

Page 34: ... playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message Key Operation M N Stop playback MERASEN Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press MERASEN 2 times while the unit is not in use Using the handset When new messages have been recorded is displayed on th...

Page 35: ... be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important R In order to operate the answering system remotely you must first set a remote access code 1 MMENUN 306 2 To turn on remote operation enter the desired 3 digit remote access code a MOKN a MOFFN Deactivating remote operation Press in step 2 on Remote a...

Page 36: ...isten to the call through the handset s speaker To adjust the speaker volume press MDN or MCN repeatedly You can answer the call by pressing M N on the handset Call screening can be set for each handset The default setting is On 1 MMENUN 310 2 MbN Select the desired setting a MOKN a MOFFN Number of rings before the unit answers a call You can change the number of times the phone rings Number of Ri...

Page 37: ... 36 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 33 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 37 Answering System TGC41x_42xE en _0229_ver011 pdf 37 2016 02 29 15 10...

Page 38: ...ew messages turn it off by pressing and holding for 2 seconds Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 38 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character o...

Page 39: ... table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 39 Useful Information TGC41x_42xE en _0229_ver011 pdf 39 2016 02 29 15 10 39 ...

Page 40: ...age 11 Error R Recording was too short Try again Memory Full R The phonebook memory is full Erase unwanted entries page 21 R The call block list memory is full Erase unwanted entries page 28 Use rechargeable battery R A wrong type of battery such as alkaline or manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 8 You must first subscribe to Caller ID R You must subscr...

Page 41: ...r telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider Menu list Problem Cause solution The display is in a...

Page 42: ...e base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring R The ringer volume is turned off Adjust ringer volume page 17 24 The base unit does not ring R The ringer volume is turned off Adjust ringer volume page 17 24 I cannot make a call R You dialled ...

Page 43: ...ot answer incoming calls while the other devices such as handsets are engaged in a call I cannot operate the answering system remotely R The remote access code is not set Set the remote access code page 35 R You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 35 R The answering system is tu...

Page 44: ...C424 KX TGC425 3 Handset MOKN a Wait until Base PIN is displayed a Enter the base unit PIN default 0000 a MOKN R If you forget your PIN see page 41 Deregistering a handset 1 MMENUN 131 R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes a MOKN a MOFFN 44 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Useful Information TGC41x_...

Page 45: ... or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarantee...

Page 46: ...and time 15 Direct command code 23 Display Contrast 25 Language 15 E Eco mode 16 Error messages 40 F First ring 24 H Handset Deregistration 44 Locator 13 Name 28 Registration 44 Hold 17 I Intercom 19 K Key lock 19 Keytones 25 M Making calls 17 Missed calls 31 Mute 18 N Nuisance call block 27 O OK Key 13 P Pause 17 Phonebook 20 PIN 29 Power failure 12 Power on off 15 Privacy mode 25 R Recall flash ...

Page 47: ...47 Notes TGC41x_42xE en _0229_ver011 pdf 47 2016 02 29 15 10 39 ...

Page 48: ...tions If your product is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0344 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Panasonic Corporation 2016 PNQX7807XA PNQX7807XA PNQX7807XA PT0316MU2027 TGC41x_42xE en _0217_ver201 pdf...

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