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Panasonic KX-TGC364, Operating Instructions Manual

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Panasonic KX-TGC364 Operating Instructions Manual Download Page 3

Model composition

Series

Model No.

Base unit

Handset

Part No.

Part No.

Quantity

KX-TGC350
series

KX-TGC350

KX-TGC350

KX-TGCA35

1

KX-TGC352

KX-TGC350

KX-TGCA35

2

KX-TGC360
series

KX-TGC360

KX-TGC360

KX-TGCA35

1

KX-TGC362

KX-TGC360

KX-TGCA35

2

KX-TGC364

KX-TGC360

KX-TGCA35

4

KX-TG3620

KX-TGC360

KX-TGCA35

1

Accessory information

Supplied accessories

No.

Accessory item/Part number

Quantity

KX-TGC350
KX-TGC360

KX-TG3620

KX-TGC352
KX-TGC362

KX-TGC364

A

AC adaptor/PNLV226-0X

1

1

1

B

Telephone line cord/
PQJA10075Y (Black) or
PQJA10075Z (Transparence)

1

1

1

C

Rechargeable batteries/HHR-4DPA

2

4

8

D

Handset cover

*1

/PNYNTGCA35BR

1

2

4

E

Charger/PNLC1073ZB

–

1

3

*1 The handset cover comes attached to the handset.

A

B

C

D

E

Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information (page 40).

For assistance, please visit http://shop.panasonic.com/support

3

Introduction

Summary of Contents for KX-TGC364

Page 1: ...GC350 Before initial use see Getting Started on page 8 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Consulte Guía Rápida Española página 36 For assistance visit our Web site http shop panasonic com support for customers in the U S A Please register your product http shop panasonic com support ...

Page 2: ... 12 Intercom 13 Phonebook Phonebook 14 Speed dial 15 Programming Menu list 17 Alarm 20 Silent mode 20 Call block 20 Other programming 21 Registering a handset to the base unit 22 Caller ID Service Using Caller ID service 23 Caller list 23 Answering System Answering system KX TGC360 series 24 Turning the answering system on off 24 Greeting message 24 Listening to messages 24 Remote operation 25 Ans...

Page 3: ...No Accessory item Part number Quantity KX TGC350 KX TGC360 KX TG3620 KX TGC352 KX TGC362 KX TGC364 A AC adaptor PNLV226 0X 1 1 1 B Telephone line cord PQJA10075Y Black or PQJA10075Z Transparence 1 1 1 C Rechargeable batteries HHR 4DPA 2 4 8 D Handset cover 1 PNYNTGCA35BR 1 2 4 E Charger PNLC1073ZB 1 3 1 The handset cover comes attached to the handset A B C D E Additional replacement accessories Pl...

Page 4: ...support Expanding your phone system Handset optional KX TGDA20 You can expand your phone system by registering optional handsets 6 max to a single base unit Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current A C Class P equipment equipment in which protection against electric shock relies on Double Insulation or Reinforced Insula...

Page 5: ...allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the tele...

Page 6: ...t safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrica...

Page 7: ...emory before you dispose of transfer or return the product Notice Specifications R Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 R Frequency range 1 92 GHz to 1 93 GHz R RF transmission power 115 mW max R Power source 120 V AC 60 Hz R Power consumption Base unit 1 Standby 0 6 W Maximum 3 2 W Base unit 2 Standby 0 7 W Maximum 3 5 W Charger Standby 0 1 W Maximum 1 8 W R Operatin...

Page 8: ...es AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polarities 1 Battery charging Charge for about 7 hours Note for battery charging R Clean the charge contacts with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Battery level Icon Battery level High Medium Low Needs charging Empty Ni MH battery ...

Page 9: ...OFFN MFLASHNMCALL WAITN MINTERCOMN R This feature is available between 2 handsets Charge contacts Soft keys Navigator key MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN View the phonebook entry MEN REDIAL View the redial list MCN CID Caller ID View the caller list Base unit n KX TGC350 series A B Charge contac...

Page 10: ...ng Ringer volume is off page 12 Silent mode is on page 20 Call sharing mode is off page 19 Alarm is on page 20 Handset number Battery level Blocked call page 20 Clarity booster is on automatically In use Answering system is being used by the base unit KX TGC360 series or another handset Line in use Someone is using the line Language settings Display language 1 MMENUN 110 2 MbN Select the desired s...

Page 11: ...ed depending on the display language Recording your greeting message KX TGC360 series You can record your own greeting message instead of using a pre recorded greeting message See page 24 for details 1 MMENUN 302 2 MbN Yes a MSELECTN 3 Record a greeting message a MSTOPN a MOFFN Other settings Dialing mode 1 MMENUN 120 2 MbN Select the desired setting a MSAVEN a MOFFN For assistance please visit ht...

Page 12: ...mply by lifting the handset page 19 Temporary handset ringer off Press M N Adjusting the handset ringer volume Press MDN or MCN repeatedly while ringing Adjusting the base unit ringer volume KX TGC360 series Press MjN or MkN repeatedly R To turn the ringer off press and hold MkN until the unit beeps Useful features during a call Hold 1 Press MMENUN during an outside call 2 MbN Hold a MSELECTN 3 To...

Page 13: ...turn call sharing mode off page 19 Transferring calls conference calls 1 During an outside call press MINTERCOMN When 3 or more handsets are registered MbN Select the desired unit a MSELECTN 2 Wait for the paged party to answer R If the paged party does not answer press M N to return to the outside call 3 To complete the transfer Press MOFFN To establish a conference call MMENUN a MbN Conf a MSELE...

Page 14: ... phonebook 1 MCN CID 2 MbN Select the desired entry R To edit the number MMENUN a MbN Edit a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format And then press MSAVEN Go to step 5 3 MMENUN 4 MbN Save CID a MSELECTN 5 MbN Phonebook a MSELECTN 6 Continue from step 3 Editing entries page 15 Groups You can assign your phone entries to groups for each searching You ca...

Page 15: ...ress TONE before pressing MMENUN in step 1 to change the dialing mode temporarily to tone When adding entries to the phonebook we recommend adding TONE to the beginning of phone numbers you wish to chain dial page 14 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desire...

Page 16: ...1 to 9 a MMENUN 2 MbN Erase a MSELECTN 3 MbN Yes a MSELECTN a MOFFN Making a call Press and hold the desired speed dial key 1 to 9 a M N 16 For assistance please visit http shop panasonic com support Phonebook TGC35x_36x en _1116_ver012 pdf 16 2015 11 16 9 16 36 ...

Page 17: ...er list Operation Code Page Viewing the caller list 213 23 Main menu Answering device 1 Sub menu 1 Sub menu 2 Settings Default Code Page Play new msg 323 25 Play all msg 324 25 Erase all msg 325 Greeting Record greeting 302 24 Check greeting 303 24 Pre recorded 304 24 Settings Ring count Toll saver 4 rings 2 7 rings 211 26 Recording time 3 min 1 min Greeting only 2 305 27 Remote code 111 306 25 Sc...

Page 18: ...etting Sub menu 1 Sub menu 2 Settings Default Code Page Ringer setting Ringer volume Off 6 6 160 12 Ringer tone 4 Tone 1 161 Silent mode On Off On Off 238 20 Silent mode Start End 11 00 PM 06 00 AM 237 20 Set date time Date and time 101 10 Alarm Off Once Daily 720 20 Time adjustment 3 Caller ID auto Manual 226 Handset name 104 21 Call block 217 20 First ring On Off 173 21 Block w o num 2 On Off 24...

Page 19: ... 121 12 Set line mode 5 A B 122 Call sharing On Off 194 13 Registration Register handset 130 22 Deregistration 2 131 22 Change language Display English Español 110 10 Voice prompt 1 English Español 112 10 Main menu Customer support Operation Code Page Displaying customer support Web address 680 1 KX TGC360 series 2 This menu is not displayed when scrolling through the display menus It is only avai...

Page 20: ...s This feature is useful for time periods when you do not want to be disturbed for example while sleeping Silent mode can be set for each unit Important R If you have set the alarm the alarm sounds even if the silent mode is turned on Turning silent mode on off 1 MMENUN 238 2 MbN Select the desired setting a MSAVEN 3 Follow the directions on the display to complete the operation Changing the start...

Page 21: ...a calls 1 MMENUN 240 2 MbN Select the desired setting a MSAVEN a MOFFN Turning the first ring on and off You can choose whether the first ring sounds when a call is received On default The first ring for all calls will be heard including calls from blocked phone numbers Off The first ring is muted for all calls If this setting is selected the unit will never ring for calls from blocked phone numbe...

Page 22: ...sets start ringing press M N again to stop then repeat this step 3 Handset Press MOKN then wait until a long beep sounds Deregistering a handset 1 MMENUN 131 R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MSELECTN 3 MbN Yes a MSELECTN a MOFFN 22 For assistance please visit http shop panasonic com support Programming TGC35x_36x en _1116_ver012...

Page 23: ...tion may not be properly received Contact your PBX supplier Caller list Viewing the caller list and calling back 1 MCN CID 2 Press MCN to search from the most recent call or MDN to search from the oldest call 3 To call back press M N Editing a caller s phone number 1 MCN CID 2 MbN Select the desired entry 3 MMENUN a MbN Edit a MSELECTN 4 Press MEDITN repeatedly until the phone number is shown in t...

Page 24: ...ep sounds hold the handset away and speak clearly into the microphone 4 Press MSTOPN to stop recording a MOFFN Using a pre recorded greeting message Select Greeting only in step 2 of Caller s recording time page 27 Resetting to a pre recorded greeting message 1 MMENUN 304 2 MYESN a MOFFN Playing back the greeting message 1 MMENUN 303 2 To exit press MOFFN Listening to messages Using the base unit ...

Page 25: ...e playback MbN Playback a MSELECTN Calling back Caller ID subscribers only 1 Press MPAUSEN during playback 2 MbN Call back a MSELECTN Remote operation You can use a touch tone phone to call the unit while away from home and listen to messages Remote access code For security a 3 digit remote access code must be entered when operating the answering system remotely The default setting is 111 Importan...

Page 26: ...otely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 times R A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep R The greeting message is played back R You can either hang up or enter your remote access code again and begin remote operation page 25 Answering system settings Call screening While a caller is leaving a message you can ...

Page 27: ...AVEN a MOFFN Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but not record messages Select Greeting only in step 2 on Caller s recording time page 27 For assistance please visit http shop panasonic com support 27 Answering System TGC35x_36x en _1116_ver012 pdf 27 2015 11 16 9 16 36 ...

Page 28: ...page 12 between the access number and the password as necessary Contact your phone service provider for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the voicemail access number 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voicemail VM tone detection Your voicemail service provider sends special signals to t...

Page 29: ...ster the handset page 22 Use rechargeable battery R A wrong type of battery such as alkaline or manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 6 Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and the...

Page 30: ...ptor is not properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 22 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL serv...

Page 31: ...he unit does not record new messages R The answering system is turned off Turn it on page 24 R The message memory is full Erase unnecessary messages page 24 R The recording time is set to Greeting only Change the setting page 27 R Your phone service provider s voicemail service may be answering your calls before the unit s answering system can answer your calls Change the unit s number of rings se...

Page 32: ...rt the batteries and charge fully before use If the unit does not work properly contact an authorized service center Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process Wall mounting Charger only Note R Make sure that the wall and the fixing method are strong enough to support the weight of the unit Drive the screws 1 not supplied into the wall 2 27 2 mm ...

Page 33: ...rary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If t...

Page 34: ... occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipmen...

Page 35: ...ave reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants T Compatible with Hearing Aid T Coil TIA 1083 For assistance please visit http shop panasonic com support 35 Useful Information TGC35x_36x en _1116_ver012 pdf 35 2015 11 16 9 16 36 ...

Page 36: ...el adaptador de corriente alterna a la unidad presionándolo firmemente 2 Enganche el cable para fijarlo 3 Conecte el adaptador de corriente alterna a la toma de corriente 4 Conecte el cable de la línea telefónica a la unidad y después a la toma telefónica de una sola línea RJ11C hasta que escuche un clic 5 Se requiere un filtro DSL ADSL no incluido si tiene este tipo de servicio 1 1 36 Para obtene...

Page 37: ... personas que llamaron REDIAL Remarcación Vea la lista de remarcación Cambio de idiomas Auricular predeterminado English Cuando instale las baterías por primera vez es posible que aparezca Date and time Press SELECT Oprima OFF para salir Idioma de la pantalla MENU 11 s r Español s GUARDA s OFF Idioma de la guía de voz Disponible para serie KX TGC360 MENU 112 s r Español s GUARDA s OFF Fecha y hora...

Page 38: ...zca el nombre de la persona máx 16 caracteres s OK 4 Introduzca el número telefónico de la persona máx 24 dígitos s OK 5 r Seleccione el grupo deseado s SELEC 2 veces s OFF Para hacer llamadas 1 k o k 2 r Seleccione la entrada deseada s C Sistema contestador de llamadas unidad base serie KX TGC360 Contestador encendido apagado Oprima ANSWER ON OFF para encender y apagar el contestador de llamadas ...

Page 39: ...al auricular L Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base visite http shop panasonic com support Es posible añadir otro auricular accesorio a mi unidad base L Sí puede añadir hasta 6 auriculares incluyendo los que se venden con su unidad base a una sola unidad base L Para adquirir auriculares accesorios adicionales KX TGDA20 visite http shop panasonic ...

Page 40: ...Phone A V products TV Computers Networking Personal Care Home Appliances Headphones Ba eries Backup Chargers more For Product Informa on Opera ng Assistance Parts Owner s Manuals Dealer and Service info go to h p shop panasonic com support For the hearing or speech impaired TTY 1 877 833 8855 As of June 2015 40 For assistance please visit http shop panasonic com support Appendix TGC35x_36x en _111...

Page 41: ... and labor for non rechargeable batteries antennas and cosmetic parts cabinet This warranty only applies to products purchased and serviced in the United States This warranty is extended only to the original purchaser of a new product which was not sold as is Telephone When shipping the unit carefully pack include all supplied accessories listed in the Owner s Manual and send it prepaid adequately...

Page 42: ...is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY PARTS AN...

Page 43: ...23 Conference calls 13 Customer support 19 D Date and time 10 Dialing mode 11 Direct command code 17 Display Contrast 19 Language 10 E Eco mode 9 Error messages 29 F Flash 12 19 G Groups 14 H Handset Deregistration 22 Name 21 Registration 22 Hold 12 I Intercom 13 K Key tone 19 L Line mode 19 M Making calls 12 Mute 12 P Pause 12 Phonebook 14 R Redialing 12 Ringer ID 14 Ringer tone 18 Rotary pulse s...

Page 44: ... FAQ and troubleshooting hints are available If your product is not working properly IMPORTANT For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Two Riverfront Plaza Newark NJ 07102 5490 Panasonic Co...

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