SMS (Short Message Service)
Problem
Cause/solution
The SMS message
centre number is logged
in the caller list and the
message is not received.
R
Someone tried to send you a message while SMS is turned off.
Turn it on (page 42).
I cannot send or receive
SMS messages.
R
You have not subscribed to the appropriate service. Contact
your service provider/telephone company.
R
The SMS message centre number(s) are not stored or are
incorrect. Store the correct numbers (page 42).
R
Message transmission was interrupted. Wait until the message
has been sent before using other telephone functions.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
“
FD
”
is displayed.
R
The unit could not connect to the SMS message centre.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 42).
“
FE
”
is displayed.
R
An error occurred while sending the message. Try again.
“
E0
”
is displayed.
R
Your phone number is permanently withheld or you have not
subscribed to the appropriate service. Contact your service
provider/telephone company.
Answering system
Problem
Cause/solution
The unit does not record
new messages.
R
The answering system is turned off. Turn it on (page 46).
R
The message memory is full. Erase unwanted messages
(page 47).
R
The recording time is set to
“
Greeting Only
”
. Change the
setting (page 50).
R
If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 50).
I cannot operate the
answering system
remotely.
R
The remote access code is not set. Set the remote access code
(page 49).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 49).
R
The answering system is turned off. Turn it on (page 49).
60
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
TG8561E(en-en)_0420_ver101.pdf 60
2012/04/20 14:29:13
