Useful Information
48
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333
Answering system (KX-TG8120 and KX-TG8122 only)
Problem
Cause & solution
The unit does not record new
messages.
L
The answering system is turned off. Turn it on (page
32).
L
The recording time is set to
“
Greeting Only
”
.
Select
“
1 Minute
”
or
“
3 Minutes
”
(page 36).
L
If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your telephone.
Change the unit’s
“
Number of Rings
”
setting so
that the unit’s answering system can answer the
call before the voice mail service or consult your
service provider/telephone company (page 36).
The other party complains that they
cannot leave a message.
L
The recording time is set to
“
Greeting Only
”
.
Select
“
1 Minute
”
or
“
3 Minutes
”
(page 36).
I cannot operate the answering
system with the handset.
L
The base unit or another handset is being used.
Wait for the other user to finish.
L
A caller is leaving a message. Wait for the caller to
finish.
L
The handset is too far from the base unit. Move
closer.
When I try to operate the
answering system with the base
unit,
{
s
}
flashes for a few
seconds and I cannot operate the
answering system.
L
Another handset is being used. Wait for the other
user to finish.
L
A caller is leaving a message. Wait for the caller to
finish.
I cannot operate the answering
system remotely.
L
You are entering the wrong remote access code. If
you forget the remote access code, store a new
remote access code again (page 34).
L
You are pressing the dial keys too quickly. Press
each key firmly.
L
The answering system is turned off. Turn it on (page
35).
L
You are using a pulse telephone. Try again using a
touch tone phone.
While recording a greeting
message or listening to messages,
the unit rings and recording stops.
L
A call is being received. Answer the call and try
again later.
TG8100-8120E(e).book Page 48 Friday, March 3, 2006 10:34 AM
