Useful Information
46
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
*1 KX-TG8061/KX-TG8062/KX-TG8063
Caller ID
Sound quality seems to be
getting worse.
L
You have registered a handset that is not recommended (page
5). The clearest sound quality is only possible by registering
the recommended handset.
The handset does not
ring.
L
The ringer volume is turned off. Adjust ringer volume (page
18).
L
Night mode is turned on. Turn it off (page 28).
The base unit does not
ring.
L
The ringer volume is turned off. Adjust ringer volume (page
26).
I cannot make a call.
L
The handset is too far from the base unit. Move closer and try
again.
L
Another unit is in use. Wait and try again later.
L
Answering system is being used.
Wait and try again later.
L
You dialled a call restricted number (page 30).
L
The key lock feature is turned on. Turn it off (page 20).
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
L
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
L
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
L
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
L
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has
shifted.
L
Incorrect time information from incoming Caller ID changes
the time. Set the time adjustment to
“
Manual
”
(off) (page 25).
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
L
Edit the phonebook entry name to fit in 1 line of text (page 22).
Problem
Cause/solution
TG8051_8061E(e).book Page 46 Monday, January 24, 2011 4:37 PM