background image

Answering System

41

Operating the answering 
system

*1 If pressed within the first 5 seconds of 

a message, the previous message is 
played.

Erasing all messages

Press 

{

4

}

 2 times while the unit is not in 

use.

Listening to messages 
using the handset

When new messages have been 
recorded, 

u

 is displayed on the 

handset with the total number of new 
messages.

1

K

 (middle soft key) 

i

 

I

 

i

 

M

2

{V}

/

{^}

: Select 

Play New Msg.

 

or 

Play All Msg.

i

 

M

3

When finished, press 

{ih}

.

Note:

L

To switch to the receiver, press 

{C}

.

Operating the answering 
system

You can also operate the answering 
system by pressing dial keys or soft keys 
on the handset.

K

 (middle soft key) 

i

 

I

 

i

 

M

Key

Operation

{^}

 or 

{V}

Adjust the speaker 
volume

{

7

}

Repeat message
(during playback)

*1

{

8

}

Skip message
(during playback)

{

}

Stop playback

{

4

}

Erase currently playing 
message

Key

Operation

{^}

 or 

{V}

Adjust the 
receiver/speaker 
volume

{

1

}

 or 

{

<

}

Repeat message 
(during playback)

*1

{

2

}

 or 

{

>

}

Skip message
(during playback)

{

3

}

Enter the 

Settings

 menu

{

4

}

Play new messages

{

5

}

Play all messages

{

6

}

Play greeting 
message

{

7

}{

6

}

Record greeting 
message

{

8

}

Turn answering 
system on

{

9

}

 or 

O

Stop recording
Stop playback

{

0

}

Turn answering 
system off

{*}{

4

}

*2

Erase currently 
playing message

{*}{

5

}

Erase all messages

{*}{

6

}

Erase greeting 
message

*1 If pressed within the first 5 

seconds of a message, the 
previous message is played.

*2 You can also erase as follows:

W

 

i

 

{V}

/

{^}

Yes

 

i

 

M

TG8011-8021FX(e-e).book  Page 41  Wednesday, August 20, 2008  9:50 AM

Summary of Contents for KX-TG8011FX

Page 1: ... Slovakia This cordless telephone is possible to use according to General licence No VO R 8 08 2005 23 for Czech VPR 7 2001 for Slovakia Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG8021FX Digital Cordless Answering System Model No KX TG8011FX Digital ...

Page 2: ...l instructions for programmable settings 27 Registering a unit 30 Caller ID Service Using Caller ID service 33 Caller list 34 SMS Short Message Service Using SMS 35 Turning SMS on off 35 Storing SMS message centre numbers 35 Sending a message 36 Receiving a message 37 SMS settings 38 Answering System Answering system 39 Turning the answering system on off 39 Greeting message 40 Listening to messag...

Page 3: ...on of Conformity L Panasonic Communications Co Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www doc panasonic de Contact to Auth...

Page 4: ...1 KX TG8011 r 2 KX TG8012 r KX TG8021 r r 2 1 Intercom calls can be made between the handsets 2 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 5 No Accessory item Part number Quantity KX TG8011 KX TG8021 KX TG8012 1 AC adaptor for base unit PQLV207CE 1 1 2 Telephone line cord 1 1 3 Rechargeable batteries 1 2 4 4 Handset cover 2 1 2 ...

Page 5: ...atteries may have a different capacity from that of the supplied batteries Expanding your phone system For your future reference We recommend keeping a record of the following information to assist with any repair under warranty 1 2 3 4 5 6 No Accessory item Model number 1 DECT repeater KX A272 You can expand your phone system by registering optional handsets 6 max to a single base unit Serial No ...

Page 6: ...se this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the ...

Page 7: ... the instructions and limitations specified in this manual L Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock ...

Page 8: ...0 C Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc L Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care L Wipe the outer surface of the product w...

Page 9: ...waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols 1 2 3 are only valid in the European Union If you wish to discard these items please contact your local aut...

Page 10: ...cator H s Answer on Answer on indicator Handset A Speaker B Soft keys C C Talk D s Speakerphone E Dial keypad F R E R Recall Flash E Alarm shortcut key G Charge indicator Ringer indicator H Receiver I Display J ih Off Power K Navigator key V Volume V L C T Clear Mute M INT Intercom N Microphone O Charge contacts B A A B CD F G H E H I K L J G M N O B F E C D A TG8011 8021FX e e book Page 10 Wednes...

Page 11: ...x Handset is accessing base unit intercom paging changing base unit settings etc k Handset is on an outside call y Missed call 1 page 33 u L When displayed next to the battery icon Answering system is on 2 page 39 L When displayed with a number New messages have been recorded 2 page 41 n Answering system is full 2 d Answering system answers calls with a greeting message and caller messages are not...

Page 12: ...ved 4 page 45 L Someone is using the line L Answering system is being used by another handset or the base unit 2 1 Caller ID subscribers only 2 KX TG8021 3 SMS users only 4 Voice mail subscribers only Icon Feature j Caller List X 5 SMS Short Message Service K Time Settings 1 I Answer System 2 N Handset Setup Base Unit Setup Display Setup 1 KX TG8011 KX TG8012 2 KX TG8021 Item Meaning Icon Action U...

Page 13: ...r house If you subscribe to a DSL ADSL service Please attach a DSL ADSL filter contact your DSL ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following noise is heard during conversations Caller ID features do not function properly Batteryinstallationand replacement Important L Use the supplied rechargeable batteries Part No HHR 55AAAB L ...

Page 14: ... for about 7 hours before initial use L While charging Charging is displayed and the charge indicator on the handset lights up When the batteries are fully charged Charge Completed displays The charge indicator stays lit even after the batteries are fully charged 1 Model shown is KX TG8011 2 KX TG8012 Note L It is normal for the handset to feel warm during charging L If you want to use the unit im...

Page 15: ...may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Screen saver mode The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger Activate the handset display again by pressing or when on a call pressing ih at...

Page 16: ...ected country s default setting for the handset used to select the region setting You must change the display language for all other handsets separately Available for KX TG8012 Symbol Meaning The words in the brackets indicate button names on the handset and base unit Example Unit keys C ih i Proceed to the next operation The words in quotations indicate the menu on the display Example Auto Talk 2...

Page 17: ... key i N i M 2 V Time Settings i M 3 V Set Date Time i M 4 Enter the current date month and year Example 15 July 2008 1 5 0 7 0 8 5 Enter the current hour and minute Example 9 30 0 9 3 0 L You can select 24 hour or 12 hour clock format AM or PM by pressing 6 M i ih Note L To correct a digit press or to move the cursor to the digit then make the correction L The date and time may be incorrect after...

Page 18: ...ration Editing a number before calling V Edit and Call i M i Press or to move the cursor i Edit the number i C Erasing a number V Select Erase or Erase All i M i V Yes i M i ih Storing a number to the phonebook V Add Phonebook i M i To store the name continue from step 3 Adding entries page 21 Note L When editing To erase a number place the cursor on the number then press C T To insert a number pl...

Page 19: ... Press C T during conversation 2 To return to the conversation press C T again Recall flash R E allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note L To change the recall flash time see page 25 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to the call wai...

Page 20: ...is feature is not available while using the speakerphone Call share This feature allows you to join an existing outside call To join the conversation press C when the other handset is on an outside call Call privacy Call privacy allows you to prevent other users from joining your conversations with outside callers To allow other users to join your conversations leave this feature off The default s...

Page 21: ...l category features are available for Caller ID subscribers page 33 Changing category names 1 n left soft key i K 2 V Category i M 3 V Select the desired category i M 4 V Category Name i M 5 Edit the name 10 characters max page 48 i M i ih Finding and calling a phonebook entry Scrolling through all entries 1 n left soft key 2 V Select the desired entry L You can scroll through the phonebook entry ...

Page 22: ...e touch dial Assigning an entry in the phonebook to a one touch dial key Dial keys 1 to 9 can each be used as a one touch dial key allowing you to dial a number from the phonebook by simply pressing a dial key 1 Find the desired entry page 21 i K 2 V One Touch Dial i M 3 V Select the desired dial key number i M L Where a dial key is already being used for one touch dialling is displayed next to th...

Page 23: ...ne before chain dialling When adding entries to the phonebook we recommend adding to the beginning of phone numbers you wish to chain dial page 21 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Note L Category settings for phonebook entries are not copied Copying an entry 1 Find the desired entry page 21 i K 2 V Copy i M 3 Enter th...

Page 24: ... i M L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup N Time Settings Set Date Time 1 17 Memo Alarm 27 Time Adjustment 1 Manual 27 ...

Page 25: ...c 4 Off Displays the current date and time only Handset Number Displays the handset number such as 1 Base Number Displays the base unit number such as 1 Top menu Sub menu 1 Sub menu 2 Page Handset Setup N Display Setup Wallpaper Wallpaper1 Display Colour Colour1 Standby Display 4 Off LCD Dimming 5 On Select Language 6 English 17 Contrast Contrast 3 Registration Register H set 30 Select Base Auto 3...

Page 26: ... or pressing any keys including confirmation tones and error tones 8 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 9 KX TG8021 10The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 11When using the unit in Czech Slovakia select 100 msec as ...

Page 27: ...the handset on the base unit or charger L When the handset is in use the alarm will not sound until the handset is in standby mode L If you select Once the setting changes to Off after the alarm sounds L Even when the ringer volume for outside calls is set to off page 24 the alarm sound is heard at a low level Time adjustment Caller ID subscribers only This feature allows the unit to automatically...

Page 28: ...t End i M 5 Enter the desired hour and minute you wish to start this feature 6 Enter the desired hour and minute you wish to end this feature 7 M i ih Note L To correct a digit press or to move the cursor to the digit then make the correction Turning night mode on off 1 K middle soft key i N i M 2 V Ringer Setup i M 3 V Night Mode i M 4 V On Off i M 5 V Select the desired setting i M i ih L When t...

Page 29: ...t s region setting Resetting the base unit 1 K middle soft key i i M 2 V Country i M 3 V Select the desired country i M 4 V Yes i M i ih Note L The following items will be deleted or reset to their default settings Base unit settings page 25 SMS settings page 38 Answering system settings KX TG8021 page 43 Time Adjustment All SMS messages Caller list Voice mail messages L The following items will b...

Page 30: ...to make or receive calls A base unit and the handsets it communicates with is called a radio cell Note L Calls are disconnected when the handset moves from one radio cell to another Registering a handset to a base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example w flashes even when the handset is near the base ...

Page 31: ...ystem 1 K middle soft key i i M 2 3 3 5 3 V Deregistration i M L The numbers of all handsets registered to the base unit are displayed 4 Select the handset s you want to cancel by pressing the desired handset number i M L The selected handset number s flashes L To cancel a selected handset number press the number again The number stops flashing 5 V Yes i M L A confirmation tone sounds as each hand...

Page 32: ...registering the repeater to this base unit you must turn the repeater mode on L Do not use more than one repeater at a time Setting the repeater mode 1 K middle soft key i i M 2 V Repeater Mode i M 3 V Select the desired setting i M i ih Note L After turning the repeater mode on or off w flashes on the handset momentarily This is normal and the handset can be used once w stops flashing TG8011 8021...

Page 33: ... caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Category settings for phonebook Category settings can help you identify who is calling by using different ringer tones and display colours for different categories of callers When adding an entry to the phonebook you can assign it to the ...

Page 34: ...se the item press W i V Yes i M Editing a caller s phone number before calling back 1 K middle soft key i j i M 2 V Select the desired entry i K 3 V Edit and Call i M 4 Edit the number L Press dial key 0 to 9 to add C T to delete 5 C Erasing caller information 1 K middle soft key i j i M 2 V Select the desired entry i K 3 V Select Erase or Erase All i M 4 V Yes i M i ih Storing caller information ...

Page 35: ...y i X i M 2 V Settings i M 3 V SMS On Off i M 4 V Select the desired setting i M i ih Storing SMS message centre numbers SMS message centre numbers must be stored in order to send and receive SMS messages Contact your service provider telephone company for more information L If you change the unit s region setting reset the base unit the stored message centre numbers will be deleted page 38 In thi...

Page 36: ...r telephone company Contact your SMS service provider telephone company for details L If your message contains over 160 characters the message is a long message and j is displayed Your service provider telephone company may treat long messages differently from other messages Contact your service provider telephone company for details L If your phone is connected to a PBX store the PBX line access ...

Page 37: ...ge 1 While reading a received message press K 2 V Reply i M 3 Enter a message page 48 i M 4 Edit the destination phone number and or press M 5 Continue from step 5 Writing and sending a new message page 36 Editing forwarding a message 1 While reading a received message press K 2 V Edit Message i M 3 Continue from step 3 Writing and sending a new message page 36 Erasing received messages 1 While re...

Page 38: ...igits max so that SMS messages are sent properly When sending SMS messages to entries in the phonebook or redial list the PBX line access number is deleted 1 K middle soft key i X i M 2 V Settings i M 3 V PBX Access No i M 4 V On i M 5 Enter your PBX line access code and a dialling pause if necessary i M 2 times i ih Setting default setting Page SMS on off Off 35 Message Centre 1 35 Message Centre...

Page 39: ... L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Using the base unit Press s to turn on...

Page 40: ...y caller messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Playing back the greeting message 1 K middle soft key i I i M 2 V Play Greeting i M 3 ih Erasing your greeting message If you erase your own greeting message the unit plays a pre recorded greeting message for callers 1 K middle soft key i I i M 2 V Erase Message i M 3 V Eras...

Page 41: ...andset K middle soft key i I i M Key Operation or V Adjust the speaker volume 7 Repeat message during playback 1 8 Skip message during playback Stop playback 4 Erase currently playing message Key Operation or V Adjust the receiver speaker volume 1 or Repeat message during playback 1 2 or Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting ...

Page 42: ...vents unauthorised parties from listening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 K middle soft key i I i M 2 V Settings i M 3 V Remote Code i M 4 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 5 M i ih Using the answering system remotely 1 Dial y...

Page 43: ...his setting will be retained when the base unit is reset Number of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers a call You can select 2 to 6 rings or Auto Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messa...

Page 44: ...he number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allotted to each ...

Page 45: ...ephone When you have new messages z is displayed on the handset depending on your service provider telephone company Please contact your service provider telephone company for details of this service Important L If z still remains on the display even after you have listened to new messages turn it off by pressing and holding C T for 2 seconds L To use the voice mail service provided by your servic...

Page 46: ... conference calls Outside calls can be transferred between 2 handsets in the same radio cell 2 handsets in the same radio cell can have a conference call with an outside party To make a conference call the following 2 methods are available Another person presses C while one person is talking with an outside party Call share page 20 One person pages another person during an outside call as follows ...

Page 47: ...he call rings at your handset again Answering a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller Handset locator You can locate a misplaced handset by paging it 1 Base unit Press x L All registered handsets beep for 1 minute 2 To stop paging Base unit Press x Handset Press ih Note L Even when the ringer volume for outside call...

Page 48: ... character or number highlighted by the cursor Press and hold C T to erase all characters or numbers Press to switch between uppercase and lowercase To enter another character located on the same dial key press to move the cursor to the next space then press the appropriate dial key Character entry modes Several character entry modes can be used when entering text The characters that can be entere...

Page 49: ... 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG8011 8021FX e e book Page 49 Wednesday August 20 2008 9 50 AM ...

Page 50: ...MS messages Alphabet character table ABC Numeric entry table 0 9 Greek character table M Extended character table N L The following are used for both uppercase and lowercase TG8011 8021FX e e book Page 50 Wednesday August 20 2008 9 50 AM ...

Page 51: ...k memory is full Erase unnecessary entries page 22 L Message memory is full Erase unnecessary messages page 41 1 L The maximum number of base units 4 is already registered to the handset Cancel unused base unit registrations from the handset page 31 No link to base Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the b...

Page 52: ...he handset is in screen saver mode page 15 Activate the handset display again by pressing or when on a call pressing ih at all other times L LCD Dimming is set to Off while on charge Change the setting page 25 L The handset is not turned on Turn the power on page 16 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are usi...

Page 53: ...Cancel unused base unit registrations from the handset page 31 L The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 31 L You entered the wrong PIN If you forget your PIN contact your nearest Panasonic service centre L Place the handset and the base unit away from other electrical appliances Problem Cause solution The ...

Page 54: ... sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring L The ringer volume is turned off Adjust ringer volume page 24 L Night mode is turned on Turn it off page 28 The base unit does not ring 1 L The ringer...

Page 55: ...rvice provider telephone company the unit may display the caller s information at 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes the time Set the time adjustment to off page 27 Problem Cause solution I cannot send or receive SMS messages L You have not subscribed to the appropriate service Contact your serv...

Page 56: ...t be displayed even if you have read the message Problem Cause solution The unit does not record new messages L The answering system is turned off Turn it on page 39 L The message memory is full Erase unnecessary messages page 41 L The recording time is set to Greeting Only Change the setting page 44 L If you subscribe to the voice mail service messages are recorded by your service provider teleph...

Page 57: ...ile recording a greeting message or listening to messages the unit rings and recording stops L A call is being received Answer the call and try again later Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After th...

Page 58: ... 1 Standby Approx 2 1 W Maximum Approx 6 0 W Base unit 2 Standby Approx 2 3 W Maximum Approx 6 2 W Charger 3 Standby Approx 1 0 W Maximum Approx 5 4 W Operating conditions 5 C 40 C 20 80 relative air humidity dry Dimensions Base unit Approx 44 mm 143 mm 107 mm Handset Approx 155 mm 48 mm 34 mm Charger 3 Approx 51 mm 75 mm 88 mm Mass weight Base unit 1 Approx 140 g Base unit 2 Approx 170 g Handset ...

Page 59: ...Conference calls 46 D Date and time 17 Dialling mode 17 Display Colour 25 Contrast 25 Language 17 LCD dimming 25 Standby mode 25 Wallpaper 25 E Error messages 51 H Handset Deregistration 31 Locator 47 Registration 30 I Intercom 46 K Key lock 20 Keytones 25 M Making calls 18 Memo alarm 27 Missed calls 33 Mute 19 N Night mode 28 O One touch dial 22 P Pause 18 Phonebook 21 Phonebook copy 23 PIN 29 Po...

Page 60: ...11 Fax 421 2 2062 2313 e mail servis bratislava eu panasonic com aktuálne info na www panasonic sk Thámova 289 13 Palác Karlín 186 00 Praha 8 telefon 420 236 032 511 centrální fax 420 236 032 411 e mail panasonic praha eu panasonic com e mail servis praha eu panasonic com aktuální info na www panasonic cz Panasonic Romania SRL Piata Montreal nr 10 Cladirea WTC Intrarea D Etajul 2 Camera 2 12 2 13 ...

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