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Frequently asked questions

Question

Cause/solution

Why is 

w

 flashing?

L

The handset is too far from the base unit. Move 
closer.

L

The base unit’s AC adaptor is not connected. 
Check the connections.

L

You are using the handset or base unit in an area 
with high electrical interference. Re-position the 
base unit and use the handset away from sources 
of interference.

L

The handset is not registered to the base unit. 
Register it (page 7).

Why is the handset display 
blank or goes dark when on 
a call?

L

The handset is in screen saver mode. Activate the 
handset display again by:
– pressing 

{

<

}

 or 

{

>

}

 when on a call.

– pressing 

{ih}

 at all other times.

L

LCD Dimming

 is set to 

Off

 while on charge. 

Change the setting.

What should I do when the 
handset does not turn on?

L

Make sure the batteries are installed correctly. 

L

Fully charge the batteries.

L

Clean the charge contacts and charge again.

How long is the battery 
operating time?

L

When you are using fully-charged Ni-MH batteries 
(supplied batteries);
In continuous use: 14 hours max.
Not in use (standby): 240 hours (10 days) max.

L

It is normal for batteries not to reach full capacity 
at the initial charge. Maximum battery 
performance is reached after a few complete 
cycles of charge/discharge (use).

L

Actual battery performance depends on a 
combination of how often the handset is in use 
and how often it is not in use (standby).

Can I keep the handset on 
the base unit or charger 
when I am not using it?

L

Even after the handset is fully charged, the 
handset can be left on the base unit or charger 
without any ill effect on the batteries.

When should I replace the 
batteries?

L

If the batteries are fully charged until 

1

 is 

displayed, but 

3

 is displayed after a few calls, 

replace the batteries with new ones.

What is a PIN?

L

The PIN is a 4-digit number that must be entered 
in order to change certain base unit settings. The 
default PIN is 

0000

.

TG8011E(e)_QG.fm  Page 5  Thursday, June 4, 2009  11:26 AM

Summary of Contents for KX-TG8011E

Page 1: ...uide Plug Click Use only the supplied Panasonic AC adaptor PQLV207E Use only the supplied telephone line cord Press plug firmly Plug Guide Do not try to connect over the guide Base unit KX TG8012 KX T...

Page 2: ...acklight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger Activate the handset display again by pressing or when on a cal...

Page 3: ...the feature shown directly above it on the display Menu icons When in standby mode pressing the middle soft key reveals the handset s top menu From here you can access various features and settings D...

Page 4: ...e i M 4 V Select the desired volume i M i ih Phonebook Handset Adding entries 1 n left soft key i K 2 V New Entry i M 3 Enter the party s name 16 characters max i M LYou can change the character entry...

Page 5: ...rge again How long is the battery operating time LWhen you are using fully charged Ni MH batteries supplied batteries In continuous use 14 hours max Not in use standby 240 hours 10 days max LIt is nor...

Page 6: ...to the base unit LIf you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details What should I do...

Page 7: ...M 2 V Registration i M 2 times 3 V Select a base unit number i M Press and hold x for about 5 seconds No registration tone LThe next step must be completed within 90 seconds Wait until Enter Base PIN...

Page 8: ...ww panasonic co uk L E mail customer care panasonic co uk Direct Sales at Panasonic U K L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Ce...

Page 9: ...9 Notes TG8011E e _QG fm Page 9 Thursday June 4 2009 11 26 AM...

Page 10: ...t please try the following 1 Reconnect AC adaptor 2 Use supplied telephone line cord 3 Use rechargeable Ni MH batteries Alkaline batteries CANNOT be used Refer to Troubleshooting in Operating Instruct...

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