Problem
Cause/solution
Caller information is not
announced.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 37, 40).
R
The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 36, 40).
R
When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 18.
R
The Talking Caller ID feature is turned off. Turn it on
(page 38, 40).
R
The ring as cell mode is set to
“
On (without Talking
CID)
”
. To change the mode, see page 18.
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
(page 60).
R
Your unit does not announce caller information if
– the base unit or 2 or more handsets are on a call.
– a headset is in use.
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 38).
Using Bluetooth devices
Problem
Cause/solution
I cannot copy phonebook
entries from a cellular phone.
R
Confirm that the cellular phone supports Bluetooth
wireless technology.
R
Confirm that the cellular phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R
If the cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from the cellular phone.
R
Someone is using a cellular line or headset. Try again
later.
R
Turn the cellular phone off, then turn it on and try again.
R
If an entry is already stored in the unit’s shared
phonebook, the entry cannot be copied even by selecting
another group.
I cannot have a conversation
using the headset.
R
Your Bluetooth headset is not paired. Pair it (page 52).
R
Turn your headset off, then turn it on and try again.
Noise is heard during a call on
the headset.
R
A Bluetooth headset can communicate with the base unit
within a range of approximately 10 m. The connection
may be subject to interference from obstructions such as
walls or electronic devices. Move closer to the base unit.
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Useful Information
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