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Panasonic KX-TG7412C, Operating Instructions Manual

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Panasonic KX-TG7412C Operating Instructions Manual Download Page 45

Useful Information

45

Battery recharge

Making/answering calls, intercom

While programming, the 
handset starts to ring.

L

A call is being received. Answer the call and start 
again after hanging up.

I cannot register a handset 
to a base unit.

L

The maximum number of handsets (6) is already 
registered to the base unit. Cancel unused 
handset registrations from the base unit (page 28).

L

Place the handset and the base unit away from 
other electrical appliances.

Problem

Cause/solution

The handset beeps and/or 

)

 flashes.

L

Battery charge is low. Fully charge the batteries 
(page 9).

I fully charged the 
batteries, but 

)

 still 

flashes or 

0

 is displayed.

L

Clean the charge contacts and charge again 
(page 10).

L

It is time to replace the batteries (page 9).

I fully charged the 
batteries, but the operating 
time seems to be shorter.

L

Clean the battery ends (

S

, 

T

) and the charge 

contacts with a dry cloth and charge again.

Problem

Cause/solution

_

 is displayed.

L

The handset is too far from the base unit. Move 
closer.

L

The base unit’s AC adaptor is not properly 
connected. Reconnect AC adaptor to the base 
unit.

L

You are using the handset or base unit in an area 
with high electrical interference. Re-position the 
base unit and use the handset away from sources 
of interference.

L

The handset is not registered to the base unit. 
Register it (page 28).

Noise is heard, sound cuts 
in and out.

L

You are using the handset or base unit in an area 
with high electrical interference. Re-position the 
base unit and use the handset away from sources 
of interference.

L

Move closer to the base unit.

L

If you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base 
unit and the telephone line jack. Contact your 
DSL/ADSL provider for details.

Problem

Cause/solution

TG74xxC(e).book  Page 45  Monday, February 16, 2009  1:44 PM

Summary of Contents for KX-TG7412C

Page 1: ...isit us at www panasonic ca Charge the batteries for about 7 hours before initial use Operating Instructions Model shown is KX TG7412 Model No KX TG7432C Expandable Digital Cordless Phone Model No KX TG7412C KX TG7413C Expandable Digital Cordless Answering System Panasonic s environmental declaration labels This mark is an environmental label showing that the products are certified as Panasonic s ...

Page 2: ...settings 20 Special programming 25 Registering a unit 28 Call Display Service Using Call Display service 29 Caller list 31 Answering System Answering system 33 Turning the answering system on off 33 Greeting message 34 Listening to messages using the base unit 34 Listening to messages using the handset 35 Remote operation 36 Answering system settings 37 Voice Mail Service Voice Mail service 39 Int...

Page 3: ...X TG7431 series KX TG7432 KX TG7431 KX TGA740 2 KX TG7433 KX TG7431 KX TGA740 3 KX TG7434 KX TG7431 KX TGA740 4 L The suffix C in the following model numbers will be omitted in these instructions KX TG7412C KX TG7413C KX TG7432C KX TG7433C KX TG7434C Model No Answering system Talking Call Display Talking alert 1 Headset jack KX TG7411 series r KX TG7431 series r r r r 1 Talking battery alert page ...

Page 4: ...ed batteries No Accessory item Part number Quantity KX TG7412 KX TG7432 KX TG7413 KX TG7433 KX TG7434 1 AC adaptor PQLV219 2 3 4 2 Telephone line cord 1 1 1 3 Rechargeable batteries 1 HHR 65AAABU or N4DHYYY00002 4 6 8 4 Handset cover 2 2 3 4 5 Belt clip 2 3 4 6 Charger 1 2 3 1 2 3 4 5 6 Accessory item Order number Rechargeable batteries HHR 4DPA 1 Battery requirement Nickel metal hydride Ni MH typ...

Page 5: ...signed background colour is displayed 2 You can select whether the handset display backlight is dimmed or turned off completely after being placed on the base unit or charger Feature KX TGA740C KX TGA641C KX TGA840C Handset Display colour size Monochrome 2 1 inches Monochrome 1 8 inches Colour 2 0 inches Control type Joystick Up down left right Navigator key Up down Joystick Up down left right Tem...

Page 6: ...adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line co...

Page 7: ... in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local code...

Page 8: ...mation To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Specifications Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 Frequency range 1 92 GHz to 1 93 GHz RF transmission power 115 mW max Power source 120 V AC 60 Hz Power consumption Base ...

Page 9: ...Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off Base unit Base unit Correct Wrong Hook Hook 120 V AC 60 Hz To single line telephone jack RJ11C DSL ADSL filter Not supplied Click Click Press plug firmly 120 V AC 60 Hz Hooks Rechargeable Ni MH ONLY Confirm Charging is dislayed TG74xxC e book Pa...

Page 10: ...uring charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Note L The batteries need to be charged if the handset alerts you with a voice announcement talking battery alert after you finish talking or listening to a message KX TG7431 series page 3 the ha...

Page 11: ...handset features 2 soft keys and a joystick By pressing a soft key or by pressing the centre of the joystick you can select the feature shown directly above it on the display B Joystick By pushing the joystick V or repeatedly you can scroll through up down left or right various lists or items adjust the receiver or speaker volume up or down while talking L As all multiple items cannot be displayed...

Page 12: ...ntacts B LOCATOR KX TG7431 series page 3 A Charge contacts B Speaker C ERASE D STOP E V VOL Volume up down 7 8 Repeat Skip F 6 Play Message indicator G LOCATOR H ANSWER ON ANSWER ON indicator B A D C E F G H A B TG74xxC e book Page 12 Monday February 16 2009 1 44 PM ...

Page 13: ...ntries all menu icons are shown on one screen at a time SINGLE An entry a menu icon is shown on one screen in large characters at a time Note L You can set the unit to always show a single item or multiple items Item Meaning w Within range of a base unit _ Out of range of a base unit S The line is in use L When flashing The call is put on hold The answering system is answering a call 1 L When flas...

Page 14: ...ls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU centre of joystick i 1 2 0 2 V Select the desired setting 3 SAVE i OFF Date and time 1 MENU centre of joystick i 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2009 0 7 1 5 0 9 3 OK 4 Enter th...

Page 15: ...ASE 3 V Yes i SELECT 4 OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 Dial the phone number i C Note L A 3 5 se...

Page 16: ...ne is connected to the same line page 10 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press MUTE during an outside call L MUTE flashes 2 To return to the conversation press MUTE again Note L MUTE is a soft key visible on the handset display during a call Flash FLASH allows you to use the special fe...

Page 17: ...eature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on is displayed L While this feature is turned on the battery operating time is shortened page 10 Call share This feature allows you to join an existing outside call To join the conversation ...

Page 18: ...e handset uses the ringer tone you selected on page 23 when a call is received from that caller L When you assign the ringer ID to an entry in the shared phonebook using one handset it is applied for all handsets Character table for entering names L To enter another character that is located on the same dial key first push the joystick right to move the cursor to the next space Correcting a mistak...

Page 19: ...ECT i Select the desired setting i OK L To turn the ringer ID off select No Ringer ID 3 SAVE i OFF Erasing entries 1 Find the desired entry page 18 2 ERASE 3 V Yes i SELECT i OFF Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the p...

Page 20: ...1 i SELECT L In some cases you may need to select from sub menu 2 i SELECT 4 Push the joystick down or up to select the desired setting i SAVE L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 22 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller list W 31 Set date time E KX TG7411 series page 3 Date and time 1 14 Ala...

Page 21: ...allerID KX TG7431 series page 3 Handset 29 Base unit 1 Voice Mail Store V M no 1 39 VM tone detect 1 39 Call block 1 26 Message alert 38 Display setting Display mode 27 LCD contrast Key tone Auto talk 15 Set tel line Set dial mode 1 14 Set flash time 1 16 Set line mode 1 C WTG options 1 30 Registration Register handset 28 Deregistration 28 Change language Display 14 Voice prompt 1 KX TG7431 series...

Page 22: ...ff 15 Block w o num Block calls without phone number 2 4 0 1 On 0 Off r 27 Call block 2 1 7 r 26 Caller list 2 1 3 31 Customer support 3 6 8 0 C WTG options Call Waiting Deluxe options 2 1 5 1 On 0 Off r 30 Date and time 1 0 1 r 14 Deregistration 1 3 1 28 Display Change language 1 1 0 1 English 2 Français 14 Display mode 1 9 2 1 Multi items 0 Single item 27 Intercom 2 7 4 41 Key tone 4 1 6 5 1 On ...

Page 23: ...ore V M no V M Voice Mail 3 3 1 r 39 Time adjust 10 Call Display subscribers only 2 2 6 1 Caller ID auto 0 Manual r V M access V M Voice Mail 3 3 0 40 VM tone detect V M Voice Mail 3 3 2 1 On 0 Off r 39 Feature Feature code Setting code System setting 1 Page Answer off 3 2 8 r 33 Answer on 3 2 7 r 33 Check greeting 3 0 3 34 Erase all msg msg messages 3 2 5 r 36 Message list 3 2 9 35 Play all msg m...

Page 24: ...all 7 When the ringer volume is turned off is displayed and the handset does not ring for outside calls However even when the ringer volume is set to off the handset rings at the low level for alarm page 25 and intercom calls and paging page 41 8 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 9 Generally the line mode setting should not be adju...

Page 25: ... item i SAVE L If you set a tone or melody we recommend selecting a different one for outside calls 6 OFF L When the alarm is set E is displayed Note L To stop the alarm press any dial key or place the handset on the base unit or charger L When the handset is in use the alarm will not sound until the handset is in standby mode L If the talking alarm clock is set at the same time for two or more ha...

Page 26: ...ture allows the unit to reject calls when the unit receives a call from a phone number stored in the call block list as unwanted Storing unwanted callers page 26 the unit receives a call without phone number Block calls without phone number page 27 When a call is received the unit rings for a short time while the caller is being identified If the unit recognizes the call as unwanted Caller blocked...

Page 27: ...urn the feature off w o NUM i V i SAVE i OFF Display mode You can select to display either a single item or multiple items on one screen at a time for the following features menu list phonebook list caller list redial list message list and call block list handset top menu icons in function menu Select the desired setting Multi items Multiple entries all menu icons are shown on one screen at a time...

Page 28: ...he registration tone sounds L If all registered handsets start ringing press the same button to stop Then repeat this step L The next step must be completed within 90 seconds 3 Handset Press OK then wait until a long beep sounds 4 OFF Note L While registering Base regtr ing Base registering is displayed on all registered handsets L When you purchase an additional handset refer to the additional ha...

Page 29: ...n caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Call Display This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Call Display service of your service provider telephone company turn this feature on page 24 When c...

Page 30: ... 2nd call Important L Please contact your service provider telephone company for details and availability of this service in your area L This feature must be turned on before it can be used To turn Call Waiting Deluxe on off To use Call Waiting Deluxe you must turn this feature on The default setting is Off 1 MENU i 2 1 5 2 V Select the desired setting 3 SAVE i OFF Call Waiting Deluxe service opti...

Page 31: ...iled information about the caller by pressing SINGLE when Multi items is selected as the display mode page 27 3 To call back press C To exit press OFF Note L If the entry has already been viewed or answered Q is displayed even if it was viewed or answered using another handset Forward Forwards the waiting call to the Voice Mail service provided by your service provider telephone company You must s...

Page 32: ... of joystick i 2 1 3 2 V Select the desired entry 3 ERASE i V Yes i SELECT i OFF Erasing all caller information 1 MENU centre of joystick i 2 1 3 2 ERASE i V Yes i SELECT Storing caller information in the phonebook 1 MENU centre of joystick i 2 1 3 2 V Select the desired entry i SELECT L To edit the number press EDIT repeatedly until the phone number is shown in the desired format 3 SAVE 4 V Phone...

Page 33: ...f you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system To turn on 1 MENU centre of...

Page 34: ... different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MENU centre of joystick i 3 0 4 2 YES i OFF Playing back the greeting message 1 MENU centre of joystick i 3 0 3 2 OF...

Page 35: ... L To switch to the receiver press C Listening to messages from the message list You can select the item to play back 1 MENU centre of joystick i 3 2 9 2 V Select the desired item from the message list i PLAY L You can erase the selected message as follows ERASE i V Yes i SELECT 3 When finished press OFF Note L If the item has already been heard Q is displayed even if it was heard using another ha...

Page 36: ...ccess code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 1 MENU centre of joystick i 3 0 6 2 Enter the desired 3 digit remote access code i SAVE i OFF Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter...

Page 37: ...unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls You can select 2 to 7 rings or Toll saver The default setting is 4 Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 4th ring when there are no new messages If you call your phone from outside to listen to ...

Page 38: ...aller s recording time You can change the maximum message recording time allotted to each caller You can also select Greeting only which sets the unit to greet callers but not record messages The default setting is 3min 1 MENU centre of joystick i 3 0 5 2 V Select the desired setting i SAVE i OFF Note L If you want to select Greeting only follow the steps above and press 0 in step 2 L When you sel...

Page 39: ...stick i 3 3 1 2 Enter your access number 32 digits max i SAVE i OFF Note L When storing your Voice Mail access number and your mailbox password press PAUSE to add pauses page 15 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the Voice Mail access number 1 MENU centre of joystick i 3 3 1 2 Press an...

Page 40: ...erphone turns on 2 Follow the pre recorded instructions 3 When finished press OFF Note L If VM is not displayed the Voice Mail access number has not been stored Store the number page 39 L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your Voice Mail service uses Voice Mail ...

Page 41: ...ls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets Example When handset 1 transfers a call to handset 2 and or establishes a conference call 1 Handset 1 During an outside call press HOLD to put the call on hold 2 Handset 1 V Select the desired unit i CALL L If the paged party does not answer press C to return to the outside call 3 Handset ...

Page 42: ...g 1 Drive the screws not supplied into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure To attach To remove 25 4 mm 1 inch Screws 120 V AC 60 Hz A B C TG74xxC e book Page 42 Monday February 16 2009 1 44 PM ...

Page 43: ...to the base unit matching the handset number you entered L The handset is not registered to the base unit Register the handset page 28 No link to base Reconnect main base AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registration ...

Page 44: ... unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact o...

Page 45: ...horter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solution _ is displayed L The handset is too far from the base unit Move closer L The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use...

Page 46: ...er telephone company for details L If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack plug the unit directly into the wall jack L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details L The name display service may no...

Page 47: ...yed during an outside call Visual Call Waiting feature does not function L In order to use Call Display Call Waiting or Visual Call Waiting you must first contact your service provider telephone company and subscribe to the desired service After subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both...

Page 48: ...rn it on page 37 L You are using a rotary pulse telephone Try again using a touch tone phone While recording a greeting message or listening to messages the unit rings and the operation stops L A call is being received Answer the call and try again later Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord fro...

Page 49: ...evice Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This w...

Page 50: ... original end user purchaser only A purchase receipt or other proof of date of original purchase is required before warranty service is performed THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSE...

Page 51: ... Dialing mode 14 Direct commands 22 Display Contrast 22 Language 14 Mode 27 E Error messages 43 F Flash 16 23 G Greeting message 34 H Handset Deregistration 28 Locator 41 Registration 28 Hold 16 I Intercom 41 K Key tone 22 L Line mode 23 M Making calls 15 Missed calls 29 Mute 16 N Night mode 25 P Pause 15 Phonebook 18 Power failure 10 R Redialing 15 Ringer tone 23 Rotary pulse service 17 S SP PHON...

Page 52: ...and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2009 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 TG74xxC e book Page 52 Monda...

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