Panasonic KX-TG6711NZ Operating Instructions Manual Download

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Operating Instructions

Model No.

KX-TG6721NZ
KX-TG6722NZ

Digital Cordless Answering System

Model No.

KX-TG6711NZ
KX-TG6712NZ

Digital Cordless Phone

Model shown is KX-TG6711.

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

TG6711_21NZ(en)_0216_ver011.pdf 1

2012/02/17 15:48:56

Summary of Contents for KX-TG6711NZ

Page 1: ...ne Model shown is KX TG6711 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TG6711_21NZ en _0216_ver011 pdf 1 2012 02 17 15 48 56 ...

Page 2: ...ndset phonebook 22 Copying phonebook entries 23 Programming Programmable settings 24 Special programming 28 Registering a unit 31 Caller ID Service Using Caller ID service 33 Caller list 33 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 36 Listening to messages using the base unit 36 Listening to messages using the handset 36 Remote operation 37 Answer...

Page 3: ... suffix NZ in the following model numbers will be omitted in these instructions KX TG6711NZ KX TG6712NZ KX TG6721NZ KX TG6722NZ Feature differences Series Answering system Intercom Between handsets KX TG6711 series U 1 KX TG6721 series U U 1 1 Single handset models Intercom calls can be made between handsets by purchasing and registering one or more optional handsets page 5 3 Introduction TG6711_2...

Page 4: ...n 2 The handset cover comes attached to the handset A B C D E Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Rechargeable batteries HHR 4MVT or HHR 4MRT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A405 1 Replacement batteries may have a different capacity from that of...

Page 5: ...GA671AZ You can expand your phone system by registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets 5 Introduction TG6711_21NZ en _0216_ver011 pdf 5 2012 02 17 15 48 56 ...

Page 6: ...allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the tele...

Page 7: ...Emergency Service R To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R The earpiece on the handset is magnetised and may retain small metallic objects R The unit s answering system only responds to Distinctive Alert cadence s DA1 and D...

Page 8: ...ors R The product should be kept free from excessive smoke dust high temperature and vibration R The product should not be exposed to direct sunlight R Do not place heavy objects on top of the product R When you leave the product unused for a long period of time unplug the product from the power outlet R The product should be kept away from heat sources such as radiators cookers etc It should not ...

Page 9: ...e power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit 1 Standby Approx 0 38 W Maximum Approx 2 4 W Base unit 2 Standby Approx 0 48 W Maximum Approx 2 5 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry 1 KX TG6711 series page 3 2 KX TG6721 series page 3 Note R Design and specifications are subject to...

Page 10: ...lied is required if you have DSL ADSL service Click n Charger To power outlet Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the date and time setting is displayed see page 15 Battery charging Charge for about 7 hours R When the batteries are fully charged Fully charged i...

Page 11: ...rge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Icon Battery level Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operati...

Page 12: ...phone Charge contacts n Control type Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN Caller list View the caller list MEN T Redial View the redial list Base unit n KX TG6...

Page 13: ...sed call 1 page 33 The base unit transmission power is set to Low page 16 The LCD and key backlight is off page 26 R When displayed next to the battery icon Answering system is on 2 page 35 R When displayed with a number New messages have been recorded 2 page 36 Greeting Only is selected as the caller s recording time In this case the answering system answers calls with a greeting message and call...

Page 14: ...hold Opens the phonebook Allows you to edit phone numbers page 30 34 Adds new entry page 22 30 Icon Action Displays the character entry mode for phonebook search page 22 Turns the key lock feature off page 20 Stops alarm page 29 Snooze button on the alarm page 29 Selects a character entry mode Selects entries or handsets page 16 29 Stops recording or playback 1 Stores phone numbers page 30 34 Inse...

Page 15: ...tion key Top Key is located on the top of the handset and informs you with its flashing to allow you to activate the following features by simply pressing this key n When the smart function indicator flashes rapidly you can Answer the call outside call intercom page 18 41 Stop the alarm sound page 29 Stop paging page 41 n When the smart function indicator flashes slowly in standby mode you can Lis...

Page 16: ...is faster than usual One touch eco mode The MR ECON button on the handset enables you to activate the eco function with one touch By activating eco mode your unit can reduce the base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing MR ECON The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and is s...

Page 17: ...n Charger 25 mm Screws Hooks 17 Getting Started TG6711_21NZ en _0216_ver011 pdf 17 2012 02 17 15 48 56 ...

Page 18: ...nebook a pause is also needed page 23 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a 2 Dial the phone number a M N Note R A 3 second pause is inserted each time is pressed Answering calls When a call is being received the smart function indicator flashes rapidly 1 Lift the handset and press M N or M N when the unit rings R You can also answer the ca...

Page 19: ...e services Note R To change the recall flash time see page 27 For Call Waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you...

Page 20: ... unit to start power back up mode R Power back up mode will not work if the battery level of the power supplying handset is R Do not lift the power supplying handset from the base unit during power back up mode R Do not touch the handset s charge contacts during power back up mode R If the battery level is low the unit will not work sufficiently during power back up mode In addition in case handse...

Page 21: ... When 2 or more handsets are registered You should leave one handset on the base unit for supplying power and use another handset for making calls For the operation please see Making calls page 18 Note R During a call with the handset placed on the base unit power back up mode the call may be disconnected if you touch the handset In such case try to call back R The range of the base unit is limite...

Page 22: ...N Select the character entry mode a 2 Press the dial key 0 to 9 or which contains the character you are searching for page 42 R Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary 4 M N Edit...

Page 23: ... between 2 handsets Copying an entry 1 Find the desired entry page 22 a 2 MbN Copy a 3 MbN Select the handset you want to send the phonebook entry to a R When an entry has been copied Completed is displayed R To continue copying another entry MbN Yes a a MbN Select the desired entry a 4 M N Copying all entries 1 a 2 MbN Copy All a 3 MbN Select the handset you want to send the phonebook entry to a ...

Page 24: ...1 2 Select the desired setting a R This step may vary depending on the feature being programmed R To exit the operation press M N Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Operati...

Page 25: ...l Screening 1 On 0 Off 310 35 Answer On 2 327 35 Answer Off 2 328 35 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 2 101 15 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 28 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Main menu Intercom Operation Code Paging the desired unit 274 41 25 Programming TG6711_21NZ en _0216_ver011 pdf 25 2012 02 17 15 48 57 ...

Page 26: ... First Ring 2 7 1 On 0 Off 173 Time Settings Set Date Time 2 101 15 Memo Alarm 1 3 Alarm1 3 1 Once 2 Daily 3 Weekly 0 Off 720 28 Time Adjustment 2 4 1 Caller ID 0 Manual 226 Handset Name 104 29 Caller Barred 2 217 30 Eco Setup Transmission Power 2 1 Normal 2 Low 725 16 Display Setup LCD Key Backlight 1 On 0 Off 276 Contrast Display contrast 1 6 Level 1 6 3 145 Top Key Setup 278 16 Keytones 8 1 On ...

Page 27: ...re 1 Auto 0 Off 152 20 Language Display English 110 15 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code Ringer Volume Handset 0 6 Off 6 6 160 19 Base Unit 1 2 0 6 Off 6 3 G160 Ringtone 5 6 Handset Ringtone 1 161 Night Mode On Off 1 On 0 Off 238 29 Start End 23 00 06 00 237 29 Ring Delay 1 30 sec 2 60 sec 3 90 sec 4 120 sec 0 No Ringing 239 29 First Ring 2 7 1 On 0 Off 173 Main menu Calle...

Page 28: ...ey tones while you are dialling or pressing any keys including confirmation tones and error tones 9 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 10 The recall flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 11 To prevent other users from joining ...

Page 29: ...he night mode on KX TG6721 series page 3 R If you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on off 1 238 2 MbN Select the desired setting a R If you select Off press M N to exit 3 Enter the desired hour and minute you wish to start this feature a R You can select 24 hour or 12 hour clock format AM or PM by pressing 4 Enter the desired hour and minut...

Page 30: ...the entry to be barred a 3 MbN Caller Barred a 4 MbN Yes a a M N n By entering phone numbers 1 217 a 2 Enter the phone number 24 digits max a R To erase a digit press 3 M N Viewing editing erasing bar call numbers 1 217 2 MbN Select the desired entry R To exit press M N 3 To edit a number a Edit the phone number a a M N To erase a number a MbN Yes a a M N Note R When editing press the desired dial...

Page 31: ...t base unit PIN default 0000 3 Enter the new 4 digit base unit PIN a a M N Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important R The additional handset model recommended for use with this unit is noted on page 5 If another handset model is used certain operations handset settings base unit settings etc may not be available...

Page 32: ...ater to this base unit you must turn the repeater mode on R Do not use more than one repeater at a time Setting the repeater mode 1 138 2 MbN Select the desired setting a a M N Note R After turning the repeater mode on or off is displayed on the handset momentarily This is normal and the handset can be used once is displayed Registering the DECT repeater KX A405 to the base unit Note R Please use ...

Page 33: ...mber is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest R If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system c...

Page 34: ... set to On in Top key setup page 16 R If the handset is placed on the base unit or charger you need to lift up the handset to view the caller list after pressing MSmart functionN R When the unit has new messages 1 and missed calls the unit can be operated to play the new messages first and then show the missed calls 1 KX TG6721 series page 3 Editing a caller s phone number before calling back The ...

Page 35: ... system is turned on and the total number of new messages are not displayed on the handset even if the answering system is turned on If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their message...

Page 36: ...If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 304 2 a M N Playing back the greeting message 1 303 2 M N Listening to messages using the base unit When new messages have been recorded M N on the base unit flashes Press M N R If new messages have been recorded the base unit plays back new messages R If there...

Page 37: ... playing message 5 Erase all messages Key Operation 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback MbN Play a 3 You can also erase as follows a MbN Yes a Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message ...

Page 38: ...e prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting message 9 Stop recording Stop playback 0 Turn answering syst...

Page 39: ...that you have messages To use this service you will be required to leave your answering machine off on your unit page 35 This will allow the service to receive any messages R To use the unit s answering machine rather than the service provided by your service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporari...

Page 40: ...er telephone company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail service provided...

Page 41: ...pressing MSmart functionN Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press to put the call on hold 2 MbN Select the desired unit a 3 Wait for the paged party to answer R If the paged party does not answer press to return to the outside call 4 To complete the transfer Press M...

Page 42: ...press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is entered by pressing a dial ...

Page 43: ... used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Cyrillic character table z y 1 2 3 4 5 6 7 8 9 43 Useful Information TG6711_21NZ en _0216_ver011 pdf 43 2012 02 17 15 48 59 ...

Page 44: ...led R Phonebook copy failed page 23 Confirm the other handset the receiver is in standby mode and try again Incomplete R The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full R The phonebook memory is full Erase unwanted entries page 22 R Message memory is full Erase unwanted messages page 36 37 R The call barred ...

Page 45: ...ial tone R Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service p...

Page 46: ...egister it page 31 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 16 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL Je...

Page 47: ...ntact your DSL ADSL service provider to have a DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL ADSL service provider for details R Other telephone equipment such as a monitored Burglar Alarm or the modem in the SKY Digital decoder may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display...

Page 48: ...wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 37 R The answering system is turned off Turn it on page 38 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from ...

Page 49: ...AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Replace fuses...

Page 50: ... 15 Direct command code 24 Display Contrast 26 Language 15 E Eco mode 16 Equalizer 19 Error messages 44 F First ring 26 H Handset Deregistration 32 Locator 41 Name 29 Registration 31 Hold 19 I Incoming call barring 30 Intercom 41 K Key lock 20 Keytones 26 M Making calls 18 Missed calls 33 Mute 19 N Night mode 29 P Pause 18 Phonebook 22 PIN 31 Power failure power back up operation 20 Power on off 1...

Page 51: ...51 Notes TG6711_21NZ en _0216_ver011 pdf 51 2012 02 17 15 48 59 ...

Page 52: ...ch your purchase receipt here Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2012 TG6711NZ TG6711NZ PNQX5139ZA TT0212YK0 D TG6711_21NZ en _0216_ver011 pdf ...

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