Panasonic KX-TG6642C Operating Instructions Manual Download Page 1

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Operating Instructions

Digital Cordless Answering System

Model shown is KX-TG6642.

Model No.

KX-TG6642C
KX-TG6643C
KX-TG6655C

Before initial use, see “Getting
Started” on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save
them for future reference.

This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
For assistance, please call

1-800-561-5505

or visit us at

www.panasonic.ca

Summary of Contents for KX-TG6642C

Page 1: ...on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference This unit is compatible with Call Display You must subscribe to the appropriate service offered by your service provider telephone company For assistance please call 1 800 561 5505 or visit us at www panasonic ca ...

Page 2: ...mming Programmable settings 25 Special programming 30 Registering a unit 32 Call Display Service Using Call Display service 33 Caller list 35 Answering System Answering system 38 Turning the answering system on off 38 Greeting message 39 Listening to messages using the base unit 39 Listening to messages using the handset 40 Voice memo 41 Remote operation 41 Answering system settings 42 Voice Mail ...

Page 3: ...41 KX TGA660 3 KX TG6651 series KX TG6655 1 KX TG6641 KX TGA660 5 1 A range extender KX TGA405C is supplied in this model By installing this unit you can extend the range of your phone system to include areas where reception was previously not available Read the installation guide for the range extender R The suffix C in the following model numbers will be omitted in these instructions KX TG6642C ...

Page 4: ...For KX TG6651 series 1 No Accessory item Part number Quantity G Range extender KX TGA405C 1 H AC adaptor for range extender PQLV219 1 1 KX TG6655 A H B C D E F G Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Order number Rechargeable batteries HHR 4DPA or HHR 4MRA 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for e...

Page 5: ...supplied handsets Feature KX TGA660C KX TGA410C KX TGA659C Handset Display size 1 8 inches 1 8 inches 1 9 inches Button size Large Large Extra large Power back up mode during power failure 1 1 During a power failure this feature allows you to make or receive calls by temporarily powering the unit with a charged handset placed on the base unit if both the base unit and handset have the power back u...

Page 6: ...o not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical R Consult the manufacturer of any personal medical devices such as pacemakers...

Page 7: ...e Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other R For maximum coverage and noise free communications place your base unit at a convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers ...

Page 8: ...RGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark Compliance with TIA 1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants T Compatible with Hearing Aid T Coil TIA 1083 Specifications n Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 n Frequenc...

Page 9: ...L service n Charger 120 V AC 60 Hz Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the language selection is displayed see page 14 Battery charging Charge for about 7 hours R When the batteries are fully charged the charge indicator goes off and Fully charged is displayed ...

Page 10: ...nth Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Empty Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 13 hours max 1 Not in use standby 11 days max 1 1 If Eco mode is on Note R Actual battery performance depends on usage and ambient environment R Even after ...

Page 11: ...pad TONE Receiver Display MOFFN MFLASHN MCALL WAITN Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN CID Call Display View th...

Page 12: ...icrophone MSP PHONEN Speakerphone SP PHONE indicator MMUTEN MDISPLAYN MHOLDN MEDITN Bracket 1 1 The base unit has an unremovable bracket for desk or wall mounting To mount on a wall see page 48 n Control type Navigator key MDN MCN M N or M N Scroll through various lists and items MDN or MCN Volume Adjust the speaker volume while talking M N CID Call Display View the caller list M N REDIAL View the...

Page 13: ...page 18 In use Answering system is being used by another handset or the base unit Line in use Someone is using the line Base unit display items Item Meaning Ringer volume is off page 17 Privacy mode is on page 19 In use Answering system is being used by a handset Line in use Someone is using the line Answering system answers calls with a greeting message and caller messages are not recorded Select...

Page 14: ...e July 15 2011 07 15 11 3 MOKN 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 09 30 5 MAM PMN Select AM or PM 6 MSAVEN a MOFFN Note R When English is selected as the display language 12 hour clock format is used When French is selected 24 hour clock format is used R The date and time may be incorrect after a power failure In this case set the d...

Page 15: ...MREDIALN is not displayed 2 MbN Select the desired phone number 3 M N Erasing a number in the redial list 1 MREDIALN or MEN REDIAL 2 MbN Select the desired phone number a MERASEN 3 MbN Yes a MSELECTN 4 MOFFN Using the base unit 1 Dial the phone number 2 MSP PHONEN 3 When the other party answers speak into the microphone R Speak alternately with the other party 4 When you finish talking press MSP P...

Page 16: ...cator flashes rapidly 1 Lift the handset and press M N or M N when the unit rings R You can also answer the call by pressing any dial key from 0 to 9 or Any key answer feature 2 When you finish talking press MOFFN or place the handset on the base unit or charger Auto talk You can answer calls simply by lifting the handset off the base unit or charger You do not need to press M N To turn this featu...

Page 17: ...n the handset flashes rapidly After 1 additional minute on hold the call is disconnected R If another phone is connected to the same line you can also take the call by lifting its handset R While an outside call is on hold the SP PHONE indicator on the base unit flashes Mute While mute is turned on you can hear the other party but the other party cannot hear you Handset 1 Press MMUTEN during conve...

Page 18: ...n an area where there may be interference During an outside call this feature is turned on automatically when necessary R When this feature is turned on is displayed Handset equalizer This feature clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press MMENUN while talking 2 MbN Equalizer a MSELECTN 3 MbN Select the...

Page 19: ...if the battery level of the power supplying handset is or R Do not lift the power supplying handset from the base unit during power back up mode R Do not touch the handset s charge contacts during power back up mode R If the battery level is low the unit will not work sufficiently during power back up mode In addition in case handset battery power runs out we recommend connecting a corded type tel...

Page 20: ...d on automatically and the call is made n When 2 or more handsets are registered You should leave one handset on the base unit for supplying the power and use another handset for making calls For the operation please see Making a call using the redial list page 15 Making a call using the shared phonebook Only when 2 or more handsets are registered to the base unit you can use the shared phonebook ...

Page 21: ...ll may be disconnected if you touch the handset In such case try to call back R The range of the base unit is limited during a power failure Please use the handset close to the base unit 21 Making Answering Calls ...

Page 22: ...lowercase by pressing A a Key Character 1 H 1 2 A B C 2 a b c 2 3 D E F 3 d e f 3 Key Character 4 G H I 4 g h i 4 5 J K L 5 j k l 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 5 seconds after enterin...

Page 23: ...onding to each character located on that dial key R If there is no entry corresponding to the character you selected the next entry is displayed 3 MbN Scroll through the phonebook if necessary 4 Proceed with the operation for your unit Handset M N Base unit MSP PHONEN Searching by group Handset 1 M N a MGROUPN 2 MbN Select the group you want to search a MSELECTN R If you select All groups the unit...

Page 24: ...ing to dial manually Handset Base unit 1 Proceed with the operation for your unit During an outside call Handset MMENUN a MbN Phonebook a MSELECTN Base unit M N 2 MbN Select the desired entry 3 Proceed with the operation for your unit Handset Press MCALLN to dial the number Base unit Press M N to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one ...

Page 25: ...FFN n Using the direct command code 1 MMENUN a Enter the desired code Example Press MMENUN 101 2 Select the desired setting a MSAVEN R This step may vary depending on the feature being programmed R To exit the operation press MOFFN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary dep...

Page 26: ...ting only 2 305 43 Remote code 1 111 306 41 Screen call 1 On 0 Off 310 38 Answer on 1 327 38 Answer off 1 328 38 Main menu V M access V M Voice Mail Operation Code Listening to Voice Mail messages 330 45 Main menu Intercom Operation Code Paging the desired unit 274 46 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time 1 101 14 Alarm 1 Once 2 Daily 0 Off 720 30 Time adjustmen...

Page 27: ...ce 2 Daily 0 Off 720 30 Time adjustment 1 3 1 Caller ID auto 0 Manual 226 Talking Caller ID Talking Call Display Handset 1 On 0 Off 162 33 Base unit 1 1 On 0 Off G162 Handset name 104 31 Call block 1 217 31 Block w o num 1 2 Block calls without phone number 1 On 0 Off 240 31 Voice mail Store VM access 1 VM Voice Mail 331 44 VM tone detect 1 1 On 0 Off 332 45 Message alert 1 On 0 Off 340 43 LCD con...

Page 28: ...çais 112 14 Main menu Customer support 13 Operation Code Displaying customer support Web address 680 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 This menu is not displayed when scrolling through the display menus It is only available in direct command code 3 This feature allows the unit to automatically adjust the date ...

Page 29: ...N 9 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 10 If you subscribe to a Call Display service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 11 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if ...

Page 30: ...handset is in standby mode Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important R Set the date and time beforehand page 14 R We recommend turning the base unit ringer off page 17 in a...

Page 31: ...entry in the call block list the unit sends out a busy tone to the caller and then disconnects the call Important R When the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number the call is logged in the caller list page 35 with after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the call bl...

Page 32: ...egistered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MMENUN 130 2 Base unit Press and hold MLOCATORN for about 5 seconds until the registration tone sounds R If all registered handsets start ringing press MLOCATORN again to stop then repeat this step R The next step must be completed within 90 seconds 3 Handset Press MOKN then wait until a l...

Page 33: ... you should view the caller list to see who called while you were away Note R Even when there are unviewed missed calls Missed call disappears from the standby display if the following operation is performed by one of the units A handset is replaced on the base unit or charger Pressing MOFFN on a handset Pressing MnN EXIT on the base unit Phonebook name display When caller information is received ...

Page 34: ...f you select Current ringer default the unit uses the ringer tone you selected on page 27 when calls from this group are received 1 M N a MMENUN 2 MbN Group a MSELECTN 3 MbN Select the desired group a MSELECTN 4 MbN Select the current setting of the ringer ID a MSELECTN 5 MbN Select the desired ringer tone a MSAVEN 6 MOFFN For Call Waiting Deluxe service users To use Call Waiting Deluxe you must s...

Page 35: ...g caller while keeping the current call on hold Drop caller1 Disconnects drops the 1st call during a conference call Displayed option Function Drop caller2 Disconnects drops the 2nd call during a conference call To use Call Waiting Deluxe service Handset 1 When you hear a Call Waiting tone during an outside call press MFLASHN R The option menu is displayed 2 MbN Select the desired option a MSELECT...

Page 36: ...revious screen press M N Editing a caller s phone number before calling back You can edit a phone number in the caller list by adding the long distance code 1 or removing its area code Handset 1 MFN CID 2 MbN Select the desired entry 3 Press MEDITN repeatedly until the phone number is shown in the desired format A B C 1 Area code Local phone number Example 1 555 321 5555 Local phone number Example...

Page 37: ...ect the desired entry R To edit the number press MEDITN repeatedly until the phone number is shown in the desired format 3 MSAVEN 4 MbN Phonebook a MSELECTN 5 Continue from step 2 Editing entries page 23 Base unit 1 M N CID 2 MbN Select the desired entry R To edit the number press MEDITN repeatedly until the phone number is shown in the desired format 3 M N a MbN Yes a M N 4 MnN EXIT Note R If you...

Page 38: ...g message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering sys...

Page 39: ...eeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MMENUN 304 2 MYESN a MOFFN Playing back the greeting message 1 MMENUN 303 2 MOFFN Listening to messages using the base unit When new messages have been recorded M N on the ...

Page 40: ... MOFFN Note R To switch to the receiver press M N Operating the answering system MMENUN a MbN Answering device a MSELECTN Key Operation MDN or MCN Adjust the receiver speaker volume during playback 1 or MFN Repeat message during playback 1 2 or MEN Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Tur...

Page 41: ...e prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Important R To prevent unauthorized access to this product we recommend that you regularly change the remote c...

Page 42: ...e is played back R You can either hang up or enter your remote access code again and begin remote operation page 41 Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls You can select 2 to 7 rings or Toll saver The default setting is 4 rings Toll saver The unit s answering system answers...

Page 43: ...u can change the maximum message recording time allowed for each caller The default setting is 3 min 1 MMENUN 305 2 MbN Select the desired setting a MSAVEN a MOFFN Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but not record messages Select Greeting only in step 2 on Caller s recording time page 43 Note R When you select Greeting...

Page 44: ...its max a MSAVEN a MOFFN Note R When storing your Voice Mail access number and your mailbox password press MPAUSEN to add pauses page 16 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the Voice Mail access number 1 MMENUN 331 2 Press and ho...

Page 45: ...t displayed 2 Follow the pre recorded instructions 3 When finished press MOFFN Base unit To listen to Voice Mail messages you have to dial your Voice Mail access number manually Note for handset and base unit R If the handset and base unit still indicate there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset or base unit beeps ...

Page 46: ...RCOMN 2 When you finish talking press MINTERCOMN Answering an intercom call Handset 1 Press M N to answer the page 2 When you finish talking press MOFFN Base unit 1 Press MINTERCOMN to answer the page 2 When you finish talking press MINTERCOMN Handset locator You can locate a misplaced handset by paging it 1 Base unit Press MLOCATORN R All registered handsets beep for 1 minute 2 To stop paging Bas...

Page 47: ...ndset enter the handset number To page all handsets press 0 or wait for a few seconds 2 Wait for the paged party to answer R If paged party does not answer press MINTERCOMN to return to the outside call 3 To complete the transfer Press MSP PHONEN R The outside call is being routed to the handset To establish a conference call Press MCONFN R To leave the conference press MSP PHONEN The other 2 part...

Page 48: ... a click is heard Bottom R The bracket cannot be removed Do not turn the bracket more than 180 degrees 2 Tuck in the telephone line cord A Connect the AC adaptor cord and telephone line cord B A B Hooks 3 Mount the unit on a wall then slide down to secure in place 83 mm 31 4 inches or 102 mm 4 inches 83 mm 31 4 inches Wall phone plate 102 mm 4 inches 1 2 1 2 To stand on a desk Turn the bracket 180...

Page 49: ...Charger Drive the screws not supplied into the wall 25 4 mm 1 inch Screws Hooks 49 Useful Information ...

Page 50: ...s are in use and the system is busy Try again later R The handset you are using is too far from the base unit Move closer and try again Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Error R Recording was too short Try again Invalid R There is no handset registered to the base unit matching the handset number you ...

Page 51: ... page 32 I cannot hear a dial tone R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service pr...

Page 52: ...s in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ri...

Page 53: ...nnounced late R Depending on your service provider telephone company the unit may display or announce the caller s information at the 2nd ring or later R Move closer to the base unit Caller information is not announced R The handset or base unit s ringer volume is turned off Adjust it page 16 27 R The Talking Call Display feature is turned off Turn it on page 27 R The number of rings for the answe...

Page 54: ... 39 R The recording time is set to Greeting only Change the setting page 43 R If you subscribe to a Voice Mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 42 I cannot operate the answering system R Someone is using the unit Wait for the other user to fin...

Page 55: ...ries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process 55 Useful Information ...

Page 56: ...his unit found on the bottom of the unit NOTICE Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause inter...

Page 57: ...adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warr...

Page 58: ...mer support 28 D Date and time 14 Dialing mode 14 Direct command code 25 Display Contrast 27 29 Language 14 E Eco mode 10 Equalizer 18 Error messages 50 F Flash 17 28 G Groups 22 34 H Handset Deregistration 32 Locator 46 Name 31 Registration 32 Hold 17 I Intercom 46 K Key tone 27 L Line mode 28 M Making calls 15 Missed calls 33 Mute 17 N Night mode 30 P Pause 16 Phonebook 22 Power failure power ba...

Page 59: ...59 Notes ...

Page 60: ...with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2011 Printed in Malaysia TG6642C TG6642C PNQX3145ZA TT0111MG0 ...

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