Panasonic KX-TG6591C Operating Instructions Manual Download Page 1

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Operating Instructions

Digital Cordless Answering System

Model shown is KX-TG6591.

Model No.

KX-TG6591C
KX-TG6592C

Before initial use, see “Getting
Started” on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save
them for future reference.

This unit is compatible with Call Display. You must subscribe to the
appropriate service offered by your service provider/telephone company.
For assistance, please call

1-800-561-5505

or visit us at

www.panasonic.ca

Summary of Contents for KX-TG6591C

Page 1: ...e 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference This unit is compatible with Call Display You must subscribe to the appropriate service offered by your service provider telephone company For assistance please call 1 800 561 5505 or visit us at www panasonic ca ...

Page 2: ...Programming Programmable settings 23 Special programming 28 Registering a unit 30 Call Display Service Using Call Display service 31 Caller list 33 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 36 Listening to messages using the base unit 36 Listening to messages using the handset 37 Remote operation 38 Answering system settings 39 Voice Mail Service ...

Page 3: ...KX TG6592C Feature highlights n Easy to see LCD and big button 1 9 inches wide display with white backlit Big buttons with backlit n Easy to use features Speed dial on handset and base unit Dedicated volume key on the side of handset Nonslip handset design n Easy to hear features Equalizer customized sound system Choose your favorite sound range High Off Low Loud receiving volume Hearing aid compa...

Page 4: ...ent battery information 2 The handset cover comes attached to the handset A B C D E F G Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Order number Rechargeable batteries HHR 4DPA or HHR 4MRA 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset RP TCA94 RP TCA95 KX TCA400 KX TCA430 1 Replacement ba...

Page 5: ...y registering optional handsets 6 max to a single base unit R Optional handsets may be a different colour from that of the supplied handsets Feature KX TGA659C KX TGA410C KX TGA660C Handset Display size 1 9 inches 1 8 inches 1 8 inches Button size Extra large Large Large Speed dial 5 Introduction ...

Page 6: ...o not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical R Consult the manufacturer of any personal medical devices such as pacemakers...

Page 7: ...e Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other R For maximum coverage and noise free communications place your base unit at a convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers ...

Page 8: ...RGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark Compliance with TIA 1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants T Compatible with Hearing Aid T Coil TIA 1083 Specifications n Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 n Frequenc...

Page 9: ...SL service n Charger 120 V AC 60 Hz Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the language selection is displayed see page 13 Battery charging Charge for about 7 hours R When the batteries are fully charged the charge indicator goes off and Fully charged is displayed...

Page 10: ...harging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Empty Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 13 hours max 1 Not in use standby 11 days max 1 ...

Page 11: ...N Speed dial keys Headset jack Dial keypad TONE Receiver Display MOFFN MFLASHN MCALL WAITN Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while t...

Page 12: ...play items Item Meaning Within base unit range Out of base unit range The line is in use R When flashing The call is put on hold R When flashing rapidly An incoming call is now being received Eco mode is on page 10 Equalizer is set page 16 Speakerphone is on page 14 Ringer volume is off page 25 Night mode is on page 28 Privacy mode is on page 26 Alarm is on page 28 Handset number Battery level Blo...

Page 13: ... year by selecting 2 digits for each Example July 15 2011 07 15 11 3 MOKN 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 09 30 5 MAM PMN Select AM or PM 6 MSAVEN a MOFFN Note R When English is selected as the display language 12 hour clock format is used When French is selected 24 hour clock format is used R The date and time may be incorrect a...

Page 14: ...dialed are stored in the redial list each 48 digits max 1 MREDIALN or MEN REDIAL R If there is a new message in the Voice Mail or answering system MREDIALN is not displayed 2 MbN Select the desired phone number 3 M N Erasing a number in the redial list 1 MREDIALN or MEN REDIAL 2 MbN Select the desired phone number a MERASEN 3 MbN Yes a MSELECTN 4 MOFFN Pause for PBX long distance service users A p...

Page 15: ... unit or charger Auto talk You can answer calls simply by lifting the handset off the base unit or charger You do not need to press M N To turn this feature on see page 25 Adjusting the handset ringer volume n While the handset is ringing for an incoming call Press MjN or MkN repeatedly to select the desired volume n Programming the volume beforehand 1 MMENUN 160 2 MbN Select the desired volume 3 ...

Page 16: ...n outside call 2 To release hold press MSP PHONEN R A handset user can take the call by pressing M N Note for handset and base unit R If a call is kept on hold for more than 9 minutes an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly After 1 additional minute on hold the call is disconnected R If another phone is connected to the same line you can also take the ...

Page 17: ...ess TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary R When this feature is turned on is displayed Call share You can join an existing outside call Important R When the privacy ...

Page 18: ...pressing A a Key Character 1 H 1 2 A B C 2 a b c 2 3 D E F 3 d e f 3 Key Character 4 G H I 4 g h i 4 5 J K L 5 j k l 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 5 seconds after entering a character...

Page 19: ...he phonebook if necessary 4 M N Searching by group 1 M N a MGROUPN 2 MbN Select the group you want to search a MSELECTN R If you select All groups the unit ends the group search 3 MbN Select the desired entry 4 M N Editing entries 1 Find the desired entry page 19 a MEDITN 2 Edit the name if necessary 16 characters max page 18 a MOKN 3 Edit the phone number if necessary 24 digits max a MOKN 4 MbN S...

Page 20: ... the phonebook as one phonebook entry press MPAUSEN to add pauses after the number and PIN as necessary page 14 R If you have rotary pulse service you need to press TONE before pressing MMENUN in step 1 to change the dialing mode temporarily to tone When adding entries to the phonebook we recommend adding TONE to the beginning of phone numbers you wish to chain dial page 18 20 Shared Phonebook ...

Page 21: ...hich has no number assigned to it 2 M N 3 MbN Select the desired entry 4 MSAVEN Note R Step 1 variation MMENUN 261 a MbN Select the desired speed dial key Viewing the speed dial key assignments You can see the speed dial key assignments on the handset display Press MOFFN a MDN Editing an entry 1 MMENUN 261 2 MbN Select the desired speed dial key a MMENUN 3 MbN Edit a MSELECTN 4 Edit the name if ne...

Page 22: ...Index card Use the index card to record the names phone numbers stored to the speed dial buttons Cover Index card 22 Speed Dial ...

Page 23: ...FFN n Using the direct command code 1 MMENUN a Enter the desired code Example Press MMENUN 101 2 Select the desired setting a MSAVEN R This step may vary depending on the feature being programmed R To exit the operation press MOFFN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary dep...

Page 24: ...ting only 2 305 39 Remote code 1 111 306 38 Screen call 1 On 0 Off 310 35 Answer on 1 327 35 Answer off 1 328 35 Main menu V M access V M Voice Mail Operation Code Listening to Voice Mail messages 330 42 Main menu Intercom Operation Code Paging the desired unit 274 43 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time 1 101 13 Alarm 1 Once 2 Daily 0 Off 720 28 Time adjustmen...

Page 25: ...y 0 Off 720 28 Time adjustment 1 3 1 Caller ID auto 0 Manual 226 Talking Caller ID Talking Call Display Handset 1 On 0 Off 162 31 Base unit 1 1 On 0 Off G162 Handset name 104 29 Call block 1 217 29 Block w o num 1 2 Block calls without phone number 1 On 0 Off 240 29 Speed dial 1 261 21 Voice mail Store VM access 1 VM Voice Mail 331 41 VM tone detect 1 1 On 0 Off 332 42 Message alert 1 On 0 Off 340...

Page 26: ... Customer support 12 Operation Code Displaying customer support Web address 680 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 This menu is not displayed when scrolling through the display menus It is only available in direct command code 3 This feature allows the unit to automatically adjust the date and time each time ca...

Page 27: ... pressing any keys including confirmation tones and error tones 9 If you subscribe to a Call Display service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 10 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 11 Generally the line mode setting should not be changed This setting automat...

Page 28: ...handset is in standby mode Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important R Set the date and time beforehand page 13 R We recommend turning the base unit ringer off page 15 in a...

Page 29: ...entry in the call block list the unit sends out a busy tone to the caller and then disconnects the call Important R When the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number the call is logged in the caller list page 33 with after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the call bl...

Page 30: ...egistered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MMENUN 130 2 Base unit Press and hold MLOCATORN for about 5 seconds until the registration tone sounds R If all registered handsets start ringing press MLOCATORN again to stop then repeat this step R The next step must be completed within 90 seconds 3 Handset Press MOKN then wait until a l...

Page 31: ...ormed by one of the registered handsets Being replaced on the base unit or charger Pressing MOFFN on a handset Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Call Display This feature lets you know who is calling without looking at the display To use...

Page 32: ...aiting Deluxe service users To use Call Waiting Deluxe you must subscribe to Call Waiting Deluxe from your service provider telephone company This feature not only allows your handset to display the 2nd caller s information but also offers you a variety of ways to deal with the 2nd call Important R Please contact your service provider telephone company for details and availability of this service ...

Page 33: ...uring a conference call To use Call Waiting Deluxe service 1 When you hear a Call Waiting tone during an outside call press MFLASHN R The option menu is displayed 2 MbN Select the desired option a MSELECTN R After selecting Answer Hold or Conference you can select another option a MFLASHN a MbN Select the desired option a MSELECTN Note R To exit from the option menu wait for 20 seconds Caller list...

Page 34: ... 5555 Area code Local phone number Example 555 321 5555 4 M N Note R The number edited in step 3 will not be saved in the caller list Erasing selected caller information 1 MFN CID 2 MbN Select the desired entry 3 MERASEN a MbN Yes a MSELECTN a MOFFN Erasing all caller information 1 MFN CID 2 MERASEN a MbN Yes a MSELECTN a MOFFN Storing caller information to the phonebook 1 MFN CID 2 MbN Select the...

Page 35: ...ge asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is ...

Page 36: ...reeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MMENUN 304 2 MYESN a MOFFN Playing back the greeting message 1 MMENUN 303 2 MOFFN Listening to messages using the base unit When new messages have been recorded M N on the...

Page 37: ... 5 Play all messages 6 Play greeting message Key Operation 76 Record greeting message 8 Turn answering system on MPAUSEN Pause message 2 9 or MSTOPN Stop recording Stop playback 0 Turn answering system off 4 3 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resum...

Page 38: ...ered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 38 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to ...

Page 39: ...ct the desired setting a MSAVEN a MOFFN For Voice Mail service subscribers If you subscribe to a flat rate service package that includes Call Display Call Waiting Voice Mail and unlimited local regional long distance calls please note the following R To use the Voice Mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering syst...

Page 40: ...ge asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 36 Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded The default setting is On Important R If you stored the Voice Mail access number page 41 the message indicator also flashes for new...

Page 41: ...1 2 Enter your access number 24 digits max a MSAVEN a MOFFN Note R When storing your Voice Mail access number and your mailbox password press MPAUSEN to add pauses page 14 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the Voice Mail access...

Page 42: ... on R If there are no new messages in the Voice Mail MVMN is not displayed 2 Follow the pre recorded instructions 3 When finished press MOFFN Note R If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps R If your Voice Mail service uses Voice Mail tones and a message is over 3 minutes long ...

Page 43: ...et 1 Press M N to answer the page 2 When you finish talking press MOFFN Base unit 1 Press MINTERCOMN to answer the page 2 When you finish talking press MINTERCOMN Handset locator You can locate a misplaced handset by paging it 1 Base unit Press MLOCATORN R All registered handsets beep for 1 minute 2 To stop paging Base unit Press MLOCATORN Handset Press M N then press MOFFN Transferring calls conf...

Page 44: ...sets beep for 1 minute 2 Wait for the paged party to answer R If paged party does not answer press MINTERCOMN to return to the outside call 3 To complete the transfer Press MSP PHONEN R The outside call is being routed to the handset To establish a conference call Press MSP PHONEN 2 times when the privacy mode is off page 26 R To leave the conference press MSP PHONEN The other 2 parties can contin...

Page 45: ... wall mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B A B Hook 3 Insert the hooks on the wall mounting adaptor into holes and on the base unit 2 1 1 2 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place 45 Useful Informa...

Page 46: ... inches or 102 mm 4 inches 83 mm 31 4 inches 102 mm 4 inches 1 2 1 2 To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B B A A Charger Drive the screws not supplied into the wall 25 4 mm 1 inch Screws Hooks 46 Useful Information ...

Page 47: ...t you are using is too far from the base unit Move closer and try again Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Error R Recording was too short Try again Invalid R There is no handset registered to the base unit matching the handset number you entered R The handset is not registered to the base unit Registe...

Page 48: ...ear a dial tone R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone co...

Page 49: ... connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 30 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend con...

Page 50: ...nt and try again Caller information is displayed or announced late R Depending on your service provider telephone company the unit may display or announce the caller s information at the 2nd ring or later R Move closer to the base unit Caller information is not announced R The handset or base unit s ringer volume is turned off Adjust it page 15 25 R The Talking Call Display feature is turned off T...

Page 51: ... 36 R The recording time is set to Greeting only Change the setting page 39 R If you subscribe to a Voice Mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 39 I cannot operate the answering system R Someone is using the unit Wait for the other user to fin...

Page 52: ...ries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying process 52 Useful Information ...

Page 53: ...his unit found on the bottom of the unit NOTICE Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause inter...

Page 54: ...adjustments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warr...

Page 55: ... 11 Customer support 26 D Date and time 13 Dialing mode 13 Direct command code 23 Display Contrast 25 Language 13 E Eco mode 10 Equalizer 16 Error messages 47 F Flash 16 26 G Groups 18 32 H Handset Deregistration 30 Locator 43 Name 29 Registration 30 Hold 16 I Intercom 43 K Key tone 25 L Line mode 26 M Making calls 14 Missed calls 31 Mute 16 N Night mode 28 P Pause 14 Phonebook 18 Power failure 10...

Page 56: ... with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic System Networks Co Ltd 2011 Printed in China TG6591C TG6591C PNQX3175ZA TT0111KA0 A ...

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