Panasonic KX-TG6521NZ Operating Instructions Manual Download Page 45 | Manualshive

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Useful Information

45

Liquid damage

Caution:

L

To avoid permanent damage, do not use a microwave oven to speed up the drying
process.

I cannot operate the
answering system
remotely.

L

The remote access code is not set. Set the remote
access code (page 33).

L

You are entering the wrong remote access code. If
you have forgotten your remote access code, enter
the remote access code setting to check your current
code (page 33).

L

Press each key firmly.

L

The answering system is turned off. Turn it on (page
34).

The unit does not
record new messages.

L

The answering system is turned off. Turn it on (page
30).

L

The message memory is full. Erase unnecessary
messages (page 31).

L

The recording time is set to

“

Greeting Only

”

.

Change the setting (page 35).

L

If your own greeting message is not recorded
properly, callers are unable to leave a message.
Record your own greeting message again (page 31).

L

If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone
company, not your telephone. Change the unit’s
number of rings setting or contact your service
provider/telephone company (page 34).

Problem

Cause/solution

Liquid or other form of
moisture has entered
the handset/base unit.

L

Disconnect the AC adaptor and telephone line cord
from the base unit. Remove the batteries from the
handset and leave to dry for at least 3 days. After the
handset/base unit are completely dry, reconnect the
AC adaptor and telephone line cord. Insert the
batteries and charge fully before use. If the unit does
not work properly, contact an authorised service
centre.

Problem

Cause/solution

TG6521_6522NZ(e).book Page 45 Friday, April 16, 2010 2:15 PM

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Summary of Contents for KX-TG6521NZ

Page 1: ...u must subscribe to the appropriate service offered by your service provider telephone company Before initial use see Getting Started on page 9 Please access our online customer survey http panasonic net pcc tel q Operating Instructions Model No KX TG6521NZ KX TG6522NZ Digital Cordless Answering System Model shown is KX TG6521 TG6521_6522NZ e book Page 1 Friday April 16 2010 2 15 PM ...

Page 2: ...book 18 Copying phonebook entries 19 Programming Programmable settings 20 Special programming 25 Registering a unit 26 Caller ID Service Using Caller ID service 28 Caller list 29 Answering System Answering system 30 Turning the answering system on off 30 Greeting message 31 Listening to messages using the base unit 31 Listening to messages using the handset 32 Remote operation 33 Answering system ...

Page 3: ...ies 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset Series Model No Base unit Handset Part No Part No Quantity KX TG6521 series KX TG6521 1 KX TG6521 KX TGA651 1 KX TG6522 KX TG6521 KX TGA651 2 No Accessory item Part number Quantity KX TG6521 KX TG6522 1 AC adaptor PQLV219AL 1 2 2 Telephone line cord 1 1 3 Rechargeable batteries 1 HHR 55AAAB or N4...

Page 4: ...f the unit Accessory item Model number Rechargeable batteries HHR 4DPA or HHR 4MRT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A272 You can expand your phone system by registering optional handsets 6 max to a single base unit L Optional handsets may be a different colour from that of the supplied handsets Base unit Charger Handset optional KX TGA651...

Page 5: ...line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet i...

Page 6: ...r from the AC power outlet L The earpiece on the handset is magnetised and may retain small metallic objects L The unit s answering system only responds to Distinctive Alert cadence s DA1 and DA3 L Not all telephones will respond to incoming ringing when connected to the extension socket L This equipment may not provide for the effective hand over of a call to another device connected to the same ...

Page 7: ... L The product should be kept away from heat sources such as radiators cookers etc It should not be placed in rooms where the temperature is less than 0 C or greater than 40 C Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences e...

Page 8: ...by Approx 0 2 W Maximum Approx 3 0 W Operating conditions 0 C 40 C 20 80 relative air humidity dry Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG6521_6522NZ e book Page 8 Friday April 16 2010 2 15 PM ...

Page 9: ...ies S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed To single line telephone socket 220 240 V AC 50 60 Hz Hook Click Press plug firmly Use only the supplied telephone line cord Correct Wrong DSL ADSL filter Click 220 240 V AC 50 60 Hz Hooks L When the language selection is displayed see page 13 Recharge...

Page 10: ...th a dry cloth L Avoid touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteri...

Page 11: ... type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists and items Volume or V Adjust the receiver or speaker volume while talking y Caller list View the caller list R Redial View the redial list Base unit A Charge contacts B Speaker C 4 Erase D Stop E V Volume up do...

Page 12: ...tem is on page 30 L When displayed with a number New messages have been recorded page 32 d Answering system answers calls with a greeting message and caller messages are not recorded Caller s recording time page 35 Battery level E Alarm is on page 25 Privacy mode is on page 23 Ringer volume is off page 24 7 Blocked call 1 page 26 29 6 New voice mail message received 2 page 36 Line in use Someone i...

Page 13: ...call on hold page 37 n Opens the phonebook Allows you to edit phone numbers page 26 29 m Adds new entry page 18 26 k Displays the character entry mode for phonebook search page 18 Turns the key lock feature off page 17 Selects a character entry mode O Stops recording or playback I Stores phone numbers page 26 29 l Inserts a dialling pause W Erases the selected item or returns to the outside call 4...

Page 14: ... Normal When the one touch eco mode is on Low is temporarily displayed and i is shown on the handset display instead of w When the one touch eco mode is off Normal is temporarily displayed and i goes off from the handset display Note L When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced L Activating one touch eco mode reduces the range o...

Page 15: ...es i M i ic Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i l 2 Dial the phone number i C Note L A 3 second pause is inserte...

Page 16: ...1 Press 1 during conversation L 1 flashes 2 To return to the conversation press 1 again Recall flash ECO R allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note L To change the recall flash time see page 23 For Call Waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to c...

Page 17: ... so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press 8 for about 3 seconds L is displayed L To turn key lock off press for about 3 seconds Note L Calls to emergency numbers cannot be made until key lock is turned off TG6521_6522NZ e book Page 17 Friday April 16 2010 2 15 PM ...

Page 18: ...ns the character you are searching for page 38 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll through the phonebook if necessary 4 C Editing entries 1 Find the desired entry page 18 i 8 2 V Edit i M 3 Edit the name if ne...

Page 19: ... can copy phonebook entries between 2 handsets 1 1 Panasonic compatible handset Copying an entry 1 Find the desired entry page 18 i 8 2 V Copy i M 3 V Select the handset you want to send the phonebook entry to i M L When an entry has been copied Completed is displayed L To continue copying another entry V Yes i M i Find the desired entry i M 4 ic Copying all entries 1 n i 8 2 V Copy All i M 3 V Se...

Page 20: ... i M L In some cases you may need to select from sub menu 2 i M 4 Press V or to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ic Note L See page 22 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List 29 Answer System e Play New Msg 32 Play All Msg 32 Erase All Msg 1 33 Greeting Start REC 1 31 Play G...

Page 21: ...Ringtone Time Settings Set Date Time 1 13 Alarm 25 Time Adjustment 1 Handset Name 25 Caller Barred 1 26 Eco Setup Transmission Power 1 14 Display Setup LCD Key Backlight Contrast Keytones Area Code 1 25 Auto Talk 15 Line Setup Recall Flash 1 16 Privacy Mode 1 Base Unit PIN 1 26 Repeater Mode 1 27 Register Register H set 27 Language Display 13 Main menu Sub menu 1 Sub menu 2 Page TG6521_6522NZ e bo...

Page 22: ...larm 7 2 0 1 Once 2 Daily 0 Off 25 Time Adjustment 2 2 2 6 1 Caller ID 0 Manual r Intercom 2 7 4 37 Ringer Volume 3 Handset 1 6 0 1 6 Level 1 6 6 0 Off Ringer Volume Base unit 1 6 0 1 6 Level 1 6 3 0 Off r Ringtone 4 5 Handset 1 6 1 Ringtone 1 Handset Name 1 0 4 25 Caller Barred 2 1 7 r 26 Transmission Power 7 2 5 1 Normal 2 Low r 14 LCD Key Backlight 2 7 6 1 On 0 Off Contrast Display contrast 1 4...

Page 23: ...gister 1 3 1 27 Display Change language 1 1 0 English 13 Feature Code Setting System 1 Page Play New Msg 3 2 3 32 Play All Msg 3 2 4 32 Erase All Msg 3 2 5 r 33 Start REC Record greeting 3 0 2 r 31 Play Greeting 3 0 3 31 Default Reset to pre recorded greeting 3 0 4 r 31 Number of Rings 2 1 1 4 Rings r 34 Recording Time 3 0 5 3 Minutes r 35 Remote Code 3 0 6 r 33 Call Screening 3 1 0 On 30 Answer O...

Page 24: ...ne of the melody ringer tones the ringer tone continues to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys i...

Page 25: ...ult setting is Off If you select On without entering any handset name Handset 1 to Handset 6 is displayed 1 8 i 1 0 4 2 Enter the desired name max 10 characters page 38 L If not required go to step 3 3 M 4 V Select the desired setting i M 2 times 5 ic Storing an area code to be deleted automatically In some situations phone numbers stored automatically in the caller list page 29 will include area ...

Page 26: ...umber with an area code in the call barred list From the caller list 1 y 2 V Select the entry to be barred i I 3 V Caller Barred i M 4 V Yes i M i ic By entering phone numbers 1 8 i 2 1 7 i m 2 Enter the phone number 24 digits max i M L To erase a digit press 3 ic Viewing editing erasing bar call numbers 1 8 i 2 1 7 2 V Select the desired entry L To exit press ic 3 To edit a number i Edit the phon...

Page 27: ...istered handsets L When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 8 i 1 3 1 L All handsets registered to the base unit are dis...

Page 28: ...the 0 prefix or the area code Caller ID features When an outside call is being received the caller s phone number is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest L If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service P...

Page 29: ...from the caller list you can store the area code which you want the unit to delete automatically page 25 Editing a caller s phone number before calling back The caller s telephone number which is sent to your telephone from your local telephone exchange includes 0 and an area code prefix For local calls 0 and the area code prefix can be omitted 1 y 2 V Select the desired entry L If is displayed no...

Page 30: ...rapidly when the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system...

Page 31: ...all again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 8 i 3 0 4 2 M i ic Playing back the greeting message 1 8 i 3 0 3 2 ic Listening to messages using the base unit When new messages have been recorded 6 on the base unit flashes Press 6 L If new messages have...

Page 32: ... as follows W i V Yes i M Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press 8 during playback 2 V Call Back i M Editing the number before calling back 1 Press 8 during playback 2 V Edit Call i M 3 Edit the number i C Key Operation or V Adjust the receiver or speaker volume during playback 1 or Re...

Page 33: ...e phone 2 After the greeting message starts enter your remote access code L The unit announces the number of new messages 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 33 4 When finished hang up Note L You can also leave a message just as any outside caller can After the greeting message starts press to skip the greeting message and record your mes...

Page 34: ...ssages If you call your phone from outside to listen to new messages page 33 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 8 i 2 1 1 2 V Select the desired setting i M i ic For Telecom Call Minder or TelstraClear Message Mailbox service subscribers To receive Call Minder or Message Mailbox messages and use th...

Page 35: ...y your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 8 i 3 0 5 2 V Select the desired setting i M i ic Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Ca...

Page 36: ...recorded by your service provider telephone company not your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To ...

Page 37: ...e handset Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press 4 to put the call on hold 2 V Select the desired unit i M 3 Wait for the paged party to answer L If the paged party does not answer press to return to the outside call 4 To complete the transfer Press ic L The outsid...

Page 38: ...to move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry modes except Numeric you can sel...

Page 39: ...ter table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG6521_6522NZ e book Page 39 Friday April 16 2010 2 15 PM ...

Page 40: ...L Message memory is full Erase unnecessary messages page 31 32 L The call barred list memory is full Erase unnecessary entries page 26 Base no power or No link Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registration m...

Page 41: ...ndset has not been registered to the base unit Register the handset page 27 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telephone line and connect the line ...

Page 42: ...tteries page 9 I fully charged the batteries but still flashes or the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again L It is time to replace the batteries page 9 The handset display is blank L The handset is not turned on Turn the power on page 13 Problem Cause solution _ is displayed L The handset is too far from the base ...

Page 43: ...dset that is not recommended page 4 The clearest sound quality is only possible by registering the recommended handset The handset does not ring L The ringer volume is turned off Adjust ringer volume page 22 The base unit does not ring L The ringer volume is turned off Adjust ringer volume page 22 I cannot make a call L The handset is too far from the base unit Move closer and try again L Another ...

Page 44: ...ther equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on the unit has shifted L Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 22 The name stored in the phoneboo...

Page 45: ...ing page 35 L If your own greeting message is not recorded properly callers are unable to leave a message Record your own greeting message again page 31 L If you subscribe to a voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 34 Problem Cause solut...

Page 46: ...WARRANTY IS OFFERED AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the pro...

Page 47: ...nference calls 37 Control type 11 D Date and time 13 Direct command 22 Display Contrast 22 Language 13 E Eco mode 14 Error messages 40 H Handset Deregistration 27 Locator 37 Name 25 Registration 27 Hold 16 I Incoming call barring 26 Intercom 37 K Key lock 17 Keytones 22 M Making calls 15 Missed calls 28 Mute 16 P Pause 15 Phonebook 18 PIN 26 Power failure 10 Power on off 13 Privacy mode 23 R Recal...

Page 48: ...the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Attach your purchase receipt here Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272...

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