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Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save 
them for future reference.
This unit is compatible with Call Display. You must subscribe to the 
appropriate service offered by your service provider/telephone company.
For assistance, please call 

1-800-561-5505

 or visit us at 

www.panasonic.ca

Before initial use, see “Getting 

Started” on page 10.

Operating Instructions

 Expandable Digital Cordless

Answering System

Model shown is KX-TG6511.

Model No. 

KX-TG6522C
KX-TG6523C 
KX-TG6524C
KX-TG6531C
KX-TG6534C
KX-TG6552C
KX-TG6553C

 Expandable Digital Cordless Phone

Model No.

 

KX-TG6511C 

KX-TG6512C 
KX-TG6513C
KX-TG6514C

TG65xxC(e).book  Page 1  Friday, January 15, 2010  2:06 PM

Summary of Contents for KX-TG6511C

Page 1: ...er telephone company For assistance please call 1 800 561 5505 or visit us at www panasonic ca Before initial use see Getting Started on page 10 Operating Instructions Expandable Digital Cordless Answering System Model shown is KX TG6511 Model No KX TG6522C KX TG6523C KX TG6524C KX TG6531C KX TG6534C KX TG6552C KX TG6553C Expandable Digital Cordless Phone Model No KX TG6511C KX TG6512C KX TG6513C ...

Page 2: ...mable settings 21 Special programming 27 Registering a unit 29 Call Display Service Using Call Display service 31 Caller list 33 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 36 Listening to messages using the base unit 36 Listening to messages using the handset 37 Remote operation 38 Answering system settings 39 Voice Mail Service Voice Mail service ...

Page 3: ... KX TG6511 series KX TG6521 KX TG6531 series L Model shown is KX TG6512 L Model shown is KX TG6522 KX TG6551 series L Model shown is KX TG6552 Series Model No Base unit Handset Part No Part No Quantity KX TG6511 series KX TG6511 KX TG6511 KX TGA652 1 KX TG6512 KX TG6511 KX TGA652 2 KX TG6513 KX TG6511 KX TGA652 3 KX TG6514 KX TG6511 KX TGA652 4 KX TG6521 series KX TG6522 KX TG6521 KX TGA653 2 KX T...

Page 4: ...es r r r r 1 Single handset models Intercom calls can be made between handsets by purchasing and registering one or more optional handsets page 6 No Accessory item Part number Quantity KX TG6511 KX TG6531 KX TG6512 KX TG6522 KX TG6552 KX TG6513 KX TG6523 KX TG6553 KX TG6514 KX TG6524 KX TG6534 1 AC adaptor PQLV219 1 2 3 4 2 Telephone line cord 1 1 1 1 3 Rechargeable batteries 1 HHR 55AAABU or N4DH...

Page 5: ...ity from that of the supplied batteries No Accessory item Part number Quantity 7 Range extender KX TGA405C 1 8 AC adaptor for range extender PQLV219 1 1 8 2 3 4 5 6 7 Accessory item Order number Rechargeable batteries HHR 4DPA or HHR 4MRA 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset Headset RP TCA94 RP TCA95 KX TCA400 KX TCA430 TG65xxC e book Page 5 Friday January 15...

Page 6: ...tiple items at a time 1 item at a time in large characters 2 The unit displays a list of all recorded messages and allows you to select the item to play back Feature KX TGA652C KX TGA653C KX TGA401C KX TGA750C Handset Supplied handset Not sold separately Supplied handset Not sold separately Optional Optional Display size 1 8 inches 1 8 inches 1 8 inches 2 1 inches Button size Large Large Extra lar...

Page 7: ... adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line c...

Page 8: ... in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local code...

Page 9: ...your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product ENERGY STAR As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark...

Page 10: ...s L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off and Fully charged is displayed DSL ADSL filter Hook Click Press plug firmly 120 V AC 60 Hz To single line telephone jack RJ11C Click Correct Wrong 120 V AC 60 Hz Hooks L When the language selection is displayed see page 14 Rechargeable Ni MH ONLY Confirm C...

Page 11: ...andset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries 1 If Eco mode is on Note L Actual battery performance depends on usage and ambient environment L Even after the handset...

Page 12: ...ad TONE H Receiver I Display J OFF K FLASH CALL WAIT L Microphone M Charge contacts Control type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key V or Scroll through various lists and items VOL Volume or V Adjust the receiver or speaker volume while talking CID Call Display View the caller list RED...

Page 13: ...To remove D C E F G H I A B Item Meaning w Within base unit range _ Out of base unit range C The line is in use L When flashing The call is put on hold L When flashing rapidly An incoming call is now being received i Eco mode is on page 11 s Speakerphone is on page 15 Ringer volume is off page 25 3 Night mode is on page 27 Privacy mode is on page 17 E Alarm is on page 27 m Handset number Battery l...

Page 14: ...i 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2010 0 7 1 5 1 0 3 OK 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 0 9 3 0 5 AM PM Select AM or PM 6 SAVE i OFF Note L When English is selected as the display language 12 hour clock format is used When French is selected 24 hour clock format is used...

Page 15: ...he desired phone number 3 C Erasing a number in the redial list 1 REDIAL or REDIAL 2 V Select the desired phone number i ERASE 3 V Yes i SELECT 4 OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 20 Example If you need to...

Page 16: ...utes an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly After 1 additional minute on hold the call is disconnected L If another phone is connected to the same line page 11 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press MUTE during conversation L MUTE flashes 2...

Page 17: ... the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on is displayed Call share This feature allows you to join an existing outside call Important L When the privacy mode is on you cannot join the conversation Turn it off To join the conversation press C when the other handset is ...

Page 18: ...her character that is located on the same dial key first press to move the cursor to the next space L If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press CLEAR Enter the appropriate character or number L Pres...

Page 19: ...ter located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll through the phonebook if necessary 4 C Searching by group 1 C i GROUP 2 V Select the group you want to search i SELECT L If you select All groups the unit ends the group search 3 V Select the desired entry 4 C Editing entries 1 Find the desired entry page 19 i EDIT...

Page 20: ...Select the desired entry 4 Press CALL to dial the number Note L When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after the number and PIN as necessary page 15 L If you have rotary pulse service you need to press TONE before pressing MENU in step 1 to change the dialing mode temporarily to tone When adding entries to the phoneb...

Page 21: ...ELECT L In some cases you may need to select from sub menu 2 i SELECT 4 Press V or to select the desired setting i SAVE L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 23 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller list 33 Answering device e KX TG6521 KX TG6531 KX TG6551 series page 3 Play new msg 37 Play all...

Page 22: ... unit 1 Handset name 28 Call block 1 28 Voice mail Store VM access 1 41 VM tone detect 1 41 Message alert 40 Display setting LCD Contrast Key tone Auto talk 16 Set tel line Set dial mode 1 14 Set flash time 1 16 Set line mode 1 C WTG options 1 32 Privacy mode 1 17 Registration Register handset 29 Change language Display 14 Voice prompt 1 KX TG6521 KX TG6531 KX TG6551 series page 3 14 Customer supp...

Page 23: ...3 33 V M access V M Voice Mail 3 3 0 42 Intercom 2 7 4 43 Date and time 1 0 1 r 14 Alarm 7 2 0 1 Once 2 Daily 0 Off 27 Time adjustment 2 2 2 6 1 Caller ID auto 0 Manual r Ringer volume 3 Handset 1 6 0 1 6 Level 1 6 6 0 Off Ringer tone Handset 4 5 6 1 6 1 1 5 Tone 1 5 Tone 1 6 0 Melody 1 5 Night mode On Off 2 3 8 1 On 0 Off 27 Night mode Start End 2 3 7 11 00 PM 06 00 AM 28 Handset name 1 0 4 28 Ca...

Page 24: ...0 ms r 16 Set line mode 10 1 2 2 1 A 2 B r C WTG options Call Waiting Deluxe options 2 1 5 1 On 0 Off r 32 Privacy mode 1 9 4 1 On 0 Off r 17 Register handset 1 3 0 29 Deregistration 1 3 1 30 Display Change language 1 1 0 1 English 2 Français 14 Customer support 11 6 8 0 Feature Code Setting System 1 Page Talking Caller ID Talking Call Display Handset 1 6 2 1 On 0 Off 31 Talking Caller ID Base uni...

Page 25: ... tone or no one on the line when you answer the call 6 The preset melodies in this product are used with permission of 2009 Copyrights Vision Inc 7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 8 If you subscribe to a Call Display service and want to view the caller s information after lifting up th...

Page 26: ...ode to A if telephone line condition is not good 11The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer TG65xxC e book Page 26 Friday January 15 2010 2 06 PM ...

Page 27: ...re is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important L Set the date and time beforehand page 14 L We recommend turning the base unit ringer off page 16 in addition to turning the night mode on KX TG6521 KX TG6531 KX TG6551 series page 3 L If you have set the alarm the alarm sounds even if the night mode is tu...

Page 28: ...it rings for a short time while the caller is being identified If the phone number matches an entry in the call block list the unit sends out a busy tone to the caller and then disconnects the call Important L When the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number the call is logged in the caller list page 33 with after the cal...

Page 29: ...e base unit Important L See page 6 for information on the available model Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MENU i 1 3 0 2 Base unit KX TG6511 series page 3 Press and hold LOCATOR for about 5 seconds No registration tone KX TG6521 KX TG6531 ...

Page 30: ...r handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 MENU i 1 3 1 L All handsets registered to the base unit are displayed 2 V Select the handset you want to cancel i SELECT 3 V Yes i SELECT 4 OFF TG65xxC e book Page 30 Friday January 15 2010 2 06 PM ...

Page 31: ...ssed call disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing OFF Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Call Display This feature l...

Page 32: ...p i SELECT 3 V Select the desired group i SELECT 4 V Select the current setting of the group ringer tone i SELECT 5 V Select the desired ringer tone i SAVE 6 OFF For Call Waiting Deluxe service users To use Call Waiting Deluxe you must subscribe to Call Waiting Deluxe from your service provider telephone company This feature not only allows your handset to display the 2nd caller s information but ...

Page 33: ...ld message played by your service provider telephone company Announce The caller will hear the pre recorded busy message played by your service provider telephonecompany for example We are not available now and will then be disconnected Forward Forwards the waiting call to the Voice Mail service provided by your service provider telephone company You must subscribe to Voice Mail service to use thi...

Page 34: ...o return to the previous screen press 3 Press EDIT repeatedly until the phone number is shown in the desired format 4 C Note L The number edited in step 3 will not be saved in the caller list Erasing selected caller information 1 CID 2 V Select the desired entry 3 ERASE i V Yes i SELECT i OFF Erasing all caller information 1 CID 2 ERASE i V Yes i SELECT i OFF Storing caller information to the phon...

Page 35: ...on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the a...

Page 36: ...message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MENU i 3 0 4 2 YES i OFF Playing back the greeting message 1 MENU i 3 0 3 2 OFF Listening to messages using the base unit When new messages have been recorded the message indicato...

Page 37: ...as follows ERASE i V Yes i SELECT Calling back Call Display subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press PAUSE during playback 2 V Call back i SELECT Editing the number before calling back 1 Press PAUSE during playback 2 V Edit Call i SELECT Key Operation or V Adjust the receiver speaker volume during playback 1 o...

Page 38: ...L The entered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code L The unit announces the number of new messages 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 38 4 When finished hang up Note L You can also leave a messag...

Page 39: ...5th ring when there are no new messages If you call your phone from outside to listen to new messages page 38 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU i 2 1 1 2 V Select the desired setting i SAVE i OFF For Voice Mail service subscribers If you subscribe to a flat rate service package that includes ...

Page 40: ...d setting i SAVE i OFF Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but not record messages Select Greeting only in step 2 on Caller s recording time page 40 Note L When you select Greeting only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If y...

Page 41: ...ly page 42 1 MENU i 3 3 1 2 Enter your access number 24 digits max i SAVE i OFF Note L When storing your Voice Mail access number and your mailbox password press PAUSE to add pauses page 15 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the Voice Mail access number 1 MENU i 3 3 1 2 Press and hold ...

Page 42: ... If there are no new messages in the Voice Mail VM is not displayed 2 Follow the pre recorded instructions 3 When finished press OFF Note L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps L If your Voice Mail service uses Voice Mail tones and a message is over 3 minutes long the hands...

Page 43: ...ute To stop paging press it again or OFF on the handset Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press INT to put the call on hold 2 V Select the desired unit i SELECT 3 Wait for the paged party to answer L If the paged party does not answer press C to return to the outsid...

Page 44: ...acket more than 180 degrees 2 Tuck in the telephone line cord A Connect the AC adaptor cord and telephone line cord B 3 Mount the unit on a wall then slide down to secure in place To stand on a desk Turn the bracket 180 degrees clockwise from the WALL position to the DESK direction until a click is heard Charger Drive the screws not supplied into the wall Bottom A B Hook 83 mm 31 4 inches or 102 m...

Page 45: ...ser and try again Call service provider for your access L You have not stored the Voice Mail access number Store the number page 41 Check tel line L The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 10 Error L Recording was too short Try again 1 Invalid L There is no handset registered to the base unit matching the handset number you e...

Page 46: ...ed to the base unit Register the handset page 29 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not ...

Page 47: ...ise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details T...

Page 48: ...nt and try again Caller information is not announced 1 L The handset or base unit s ringer volume is turned off Adjust it page 16 23 L The Talking Call Display feature is turned off Turn it on page 24 L The number of rings for the answering system is set to 2 rings or Toll saver Select a different setting page 39 Caller information is displayed or announced 1 late L Depending on your service provi...

Page 49: ...essages page 36 L The recording time is set to Greeting only Change the setting page 40 L If you subscribe to a Voice Mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 39 I cannot operate the answering system L Someone is using the unit Wait for the other...

Page 50: ...it L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service centre TG65xxC e book Page 50 Friday Janu...

Page 51: ...undesired operation of the device Privacy of communications may not be ensured when using this telephone Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further aw...

Page 52: ...tments misadjustment of consumer controls improper maintenance improper batteries power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Authorized Servicer or damage that is attributable to acts of God Rechargeable batteries are warranted...

Page 53: ...l Waiting Deluxe 32 D Date and time 14 Dialing mode 14 Direct commands 23 Display Contrast 24 Language 14 E Eco mode 11 Error messages 45 F Flash 16 24 G Groups 18 32 H Handset Deregistration 30 Locator 43 Name 28 Registration 29 Hold 16 I Intercom 43 K Key tone 24 L Line mode 24 M Making calls 15 Missed calls 31 Mute 16 N Night mode 27 P Pause 15 Phonebook 18 Power failure 11 Privacy mode 17 R Re...

Page 54: ...Notes 54 TG65xxC e book Page 54 Friday January 15 2010 2 06 PM ...

Page 55: ...Notes 55 TG65xxC e book Page 55 Friday January 15 2010 2 06 PM ...

Page 56: ... reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Printed in China TG65xxC e book Page...

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