Panasonic KX-TG6412E Page 43 Operating Instructions Manual Download

Page: 43 / 48

Useful Information

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

*1 KX-TG6421/KX-TG6422/KX-TG6423/KX-TG6424

Caller ID

I cannot make a call.

The handset is too far from the base unit.
Move closer and try again.

Another unit is in use. Wait and try again later.

Answering system is being used.

Wait and

try again later.

The key lock feature is turned on. Turn it off
(page 17).

Problem

Cause/solution

Caller information is not
displayed.

You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.

If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.

If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.

Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.

Caller information is slow to
display.

Depending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.

Move closer to the base unit.

Time on the unit has shifted.

Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to

“

Manual

”

(off) (page 20).

The name stored in the
phonebook is not fully
displayed while an outside call
is being received.

Edit the phonebook entry name to fit in 1 line
of text (page 18).

Problem

Cause/solution

TG6411-6421E(e).book Page 43 Tuesday, December 16, 2008 7:54 AM

Summary of Contents for KX-TG6412E

Page 1: ...e operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Model No KX TG6421E KX TG6422E Digital Cordless Answering System Model No KX TG6411E KX TG6412E KX TG6413E Digital Cordless Phone KX TG6423E KX TG6424E Model shown is KX TG6411 TG6411 6421E e book Page 1 Tuesday December 16 2008 7 54 AM ...

Page 2: ...9 Programming Programmable settings 20 Special programming 22 Registering a unit 23 Caller ID Service Using Caller ID service 26 Caller list 26 Answering System Answering system 28 Turning the answering system on off 28 Greeting message 29 Listening to messages using the base unit 29 Listening to messages using the handset 30 Remote operation 31 Answering system settings 32 Voice Mail Service Voic...

Page 3: ... KX TG6413 KX TG6411 KX TGA641 3 KX TG6421 series KX TG6421 KX TG6421 KX TGA641 1 KX TG6422 KX TG6421 KX TGA641 2 KX TG6423 KX TG6421 KX TGA641 3 KX TG6424 KX TG6421 KX TGA641 4 Series Answering system Intercom Between handsets KX TG6411 series r 1 KX TG6421 series r r 1 1 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 4 No Accessor...

Page 4: ...s Expanding your phone system 3 Rechargeable batteries 1 HHR 55AAAB or N4DHYYY00005 2 4 6 8 4 Handset cover 2 1 2 3 4 5 Charger 3 1 2 3 1 2 3 4 5 Accessory item Model number Rechargeable batteries P03P or HHR 4MRE 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A272 You can expand your phone system by registering optional handsets 6 max to a single base...

Page 5: ...c U K Ltd L It couldn t be simpler L Also available through our Internet is direct shopping for a wide range of finished products take a browse on our website for further details General information L This equipment is designed for use on the U K and Republic of Ireland analogue telephone network L In the event of problems you should contact your equipment supplier in the first instance Declaratio...

Page 6: ...e AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone li...

Page 7: ...Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other L For maximum coverage and noise free communications place your base unit at a convenient high and cen...

Page 8: ...se from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to di...

Page 9: ...01289 8333 2 KX TG6421 KX TG6422 KX TG6423 KX TG6424 Note L Design and specifications are subject to change without notice L The illustrations in these instructions may vary slightly from the actual product TG6411 6421E e book Page 9 Tuesday December 16 2008 7 54 AM ...

Page 10: ...orrect polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged the charge indicator goes off 220 240 V AC 50 Hz Hooks To telephone line DSL ADSL filter Not supplied Click Press plug firmly Base unit Base unit Correct Wrong Use only the supplied telephone line cord 220 240 V AC 50 Hz Hooks L When the language selection is displayed see page 14 Rechargeable Ni M...

Page 11: ...s S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries Note L It is normal for batteries not to rea...

Page 12: ...andset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key Volume key By pressing this key or V repeatedly you can scroll through up or down various lists or items adjust the receiver or speaker volume up or down while talking move the cursor left or right to edit number or name Base unit KX TG6411 KX TG6412 KX TG6413 A x Lo...

Page 13: ...layed next to the battery icon Answering system is on 2 page 28 u When displayed with a number New messages have been recorded 2 page 30 d Answering system answers calls with a greeting message and caller messages are not recorded 2 Caller s recording time page 33 Battery level E Alarm is on page 22 Privacy mode is on page 21 Ringer volume is off page 21 7 Blocked call 1 2 page 23 26 New voice mai...

Page 14: ...s a previously dialled phone number n Opens the phonebook Stores phone numbers in the call barred list 1 page 23 Displays the character entry mode for phonebook search page 18 Turns the key lock feature off page 17 Selects a character entry mode O Stops recording or playback 1 l Inserts a dialling pause W Erases the selected item 4 Allows you to make an intercom call 9 Switches the screen page 26 ...

Page 15: ...tings i M 4 V Set Date Time i M 5 Enter the current date month and year i M Example 15 July 2009 1 5 0 7 0 9 6 Enter the current hour and minute Example 9 30 0 9 3 0 L You can select 24 hour or 12 hour clock format AM or PM by pressing 7 M i ih Note L To correct a digit press or V to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In...

Page 16: ...d phone number i 8 i M 3 V Yes i M i ih Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 i l 2 Dial the phone number i C Note L...

Page 17: ...king on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press R E to answer the 2nd call 2 To switch between calls press R E Note L Please contact your service provider telephone company for ...

Page 18: ...try mode if necessary i V Select the character entry mode i M 2 Press the dial key 0 to 9 which contains the character you are searching for page 37 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll through the phonebook if...

Page 19: ...number and PIN as necessary page 16 Copying phonebook entries You can copy phonebook entries to the phonebook of another compatible Panasonic handset Copying an entry 1 Find the desired entry page 18 i 8 2 V Copy i M 3 Enter the handset number you wish to send the phonebook entry to L When an entry has been copied Completed is displayed L To continue copying another entry V Yes i M i Find the desi...

Page 20: ...ed setting i M L This step may vary depending on the feature being programmed L To exit the operation press ih Note L For other top menus please refer to each chapter L In the following table indicates the default settings L The current item or setting is highlighted on the display Top menu Sub menu 1 Sub menu 2 Page Handset Setup Time Settings Set Date Time 1 15 Alarm 22 Time Adjust 1 2 Caller ID...

Page 21: ...lay for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscri...

Page 22: ...nce the setting changes to Off after the alarm sounds Changing the base unit PIN Personal Identification Number Important L If you change the PIN please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN see page 41 1 8 middle soft key 2 V Base Unit Setup i M 3 V Base Unit PIN i M 4 Enter the current 4 digit base unit PIN default 0000 5 Enter the new 4 digit b...

Page 23: ...call numbers 1 8 middle soft key 2 V Caller Barred i M 3 V Select the desired entry L To exit press ih 4 Proceed with the desired operation Editing a number 8 i V Edit i M i Press or V to move the cursor i Edit the number i M i ih Erasing a number 8 i V Erase i M i V Yes i M i ih Note L When editing press the desired dial key to add to erase Registering a unit Operating additional units Additional...

Page 24: ...se unit This allows the handset to end its wireless connection with the system 1 8 middle soft key 2 V Base Unit Setup i M 3 3 3 5 4 V Cancel Register i M L The numbers of all handsets registered to the base unit are displayed 5 Select the handset s you want to cancel by pressing the desired handset number i M L The selected handset number s flashes L To cancel a selected handset number press the ...

Page 25: ...4 844 3898 R O I 01289 8333 Note L After turning the repeater mode on or off w flashes on the handset momentarily This is normal and the handset can be used once w stops flashing TG6411 6421E e book Page 25 Tuesday December 16 2008 7 54 AM ...

Page 26: ...all in the caller list is viewed page 26 y disappears from the display When you receive another new call y is displayed again Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important L Only 1 person can access the caller list at a time L Make sur...

Page 27: ...l i M 5 Edit the number L Press dial key 0 to 9 to add to delete 6 C Erasing caller information 1 8 middle soft key 2 V Caller List i M 3 V Select the desired entry i 8 4 V Select Erase or Erase All i M 5 V Yes i M i ih Storing caller information to the phonebook 1 8 middle soft key 2 V Caller List i M 3 V Select the desired entry i 8 4 V Add Phonebook i M 5 To store the name continue from step 3 ...

Page 28: ...mory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Press s to turn on off ...

Page 29: ...ssage the unit plays a pre recorded greeting asking callers to leave a message If the message recording time page 33 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Erasing your greeting message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you ...

Page 30: ...Play All Msg i M 4 When finished press ih Note L To switch to the receiver press C L If Messages Full is shown on the display u and the total number of new messages are not displayed Operating the answering system 8 middle soft key i V Answer System i M Key Operation or V Adjust the speaker volume 7 Repeat message 1 8 Skip message Stop playback 4 Erase currently playing message Key Operation or V ...

Page 31: ...from listening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 8 middle soft key 2 V Answer System i M 3 V Settings i M 4 V Remote Code i M 5 To turn on remote operation enter the desired 3 digit remote access code L To turn off remote operation press 6 M i ih Using the answering system remotely 1 Dial your phone num...

Page 32: ... of times the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 31 you know that there are ...

Page 33: ... your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording ...

Page 34: ... company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail service provided by your ser...

Page 35: ...ng calls conference calls Outside calls can be transferred between 2 handsets 1 During an outside call press 4 to put the call on hold L k flashes to indicate the outside call is on hold 2 Enter the desired handset number you want to transfer to 3 Wait for the paged party to answer L If the paged party does not answer press 4 to return to the outside call 4 To transfer the call Press ih L The outs...

Page 36: ...ercom Locator 36 Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Note L After the paging party disconnects you can talk to the outside caller TG6411 6421E e book Page 36 Tuesday December 16 2008 7 54 AM ...

Page 37: ... character located on the same dial key press V to move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the right Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in t...

Page 38: ...9 8333 Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P TG6411 6421E e book Page 38 Tuesday December 16 2008 7 54 AM ...

Page 39: ...nebook memory is full Erase unnecessary entries page 18 L Message memory is full Erase unnecessary messages page 30 1 L The call barred list memory is full Erase unnecessary entries page 23 1 No link Reconnect AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and ...

Page 40: ...d turn off the handset Reconnect the adaptor turn on the handset and try again L The handset has not been registered to the base unit Register the handset page 23 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check t...

Page 41: ...the call and start again after hanging up While programming the display returns to standby mode L A call matching an entry in the call barred list is being received 1 Wait and try again later I cannot register a handset to a base unit L The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 24 L You entered the wrong PIN ...

Page 42: ...aptor is not properly connected Reconnect AC adaptor to the base unit L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L The handset is not registered to the base unit Register it page 23 Noise is heard sound cuts in and out L You are using the handset or base unit in an area with h...

Page 43: ...ack L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the call...

Page 44: ...ephone company page 32 My own greeting message cannot be properly heard L Record your own greeting message again page 29 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L You are ente...

Page 45: ...line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact your nearest Panasonic service centre Base unit Charger Longer than 20 mm Space 6 mm Hooks Screws Not suppli...

Page 46: ...on adaption modification or use in an improper manner or inconsistent with the technical and or safety standards required in the country where this appliance is used or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quality ...

Page 47: ...onference calls 35 D Date and time 15 Display Contrast 20 Language 14 E Error messages 39 G Greeting message 29 H Handset Deregistration 24 Locator 35 Registration 23 I Incoming call barring 22 Intercom 35 K Key lock 17 Keytones 20 M Making calls 16 Missed calls 26 Mute 17 P Pause 16 Phonebook 18 PIN 22 Power failure 11 Power on off 14 Privacy mode 21 R Recall flash 17 21 Redialling 16 Repeater 24...

Page 48: ... part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2008 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Customer Care Helpline Tel No U K 0844 844 3898 R O I 01289 8333 Attach your purchase receipt here Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 chome...

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