Panasonic KX-TG6312 Operating Instructions Manual Download | Manualshive

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Useful Information

47

For assistance, please visit http://www.panasonic.com/help

*1 KX-TG6322/KX-TG6323/KX-TG6324

Caller ID

I cannot make long distance
calls.

L

Make sure that you have long distance
service.

Problem

Cause/solution

Caller information is not
displayed.

L

You need to subscribe to Caller ID service.
Contact your service provider/telephone
company for details.

L

If your unit is connected to any additional
telephone equipment such as a Caller ID box
or cordless telephone line jack, plug the unit
directly into the wall jack.

L

If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.

L

The name display service may not be
available in some areas. Contact your service
provider/telephone company for details.

L

Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.

Caller information is displayed
late.

L

Depending on your service
provider/telephone company, the unit may
display the caller’s information at 2nd ring or
later.

L

Move closer to the base unit.

The caller list/incoming phone
numbers are not edited
automatically.

L

The Caller ID number auto edit feature is
turned off. Turn it on and try again (page 24).

L

You need to call back the edited number to
activate Caller ID number auto edit.

I cannot dial the phone number
edited in the caller list.

L

The phone number you dialed might have
been edited incorrectly (for example, the long
distance “1” or the area code is missing). Edit
the phone number with another pattern (page
30).

Time on the unit is shifted.

L

Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 25).

Problem

Cause/solution

TG63xx_OI.book Page 47 Thursday, January 10, 2008 9:02 AM

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Summary of Contents for KX-TG6312

Page 1: ...r website http www panasonic com help for customers in the U S A or Puerto Rico Charge the batteries for about 7 hours before initial use Operating Instructions Expandable Digital Cordless Phone Model No KX TG6311 with 2 Handsets Model No KX TG6312 with 3 Handsets Model No KX TG6313 Model shown is KX TG6311 with 2 Handsets Model No KX TG6322 with 3 Handsets Model No KX TG6323 with 4 Handsets Model...

Page 2: ...rogrammable settings 22 Special instructions for programmable settings 27 Registering a unit 28 Caller ID Service Using Caller ID service 29 Caller list 29 Answering System Answering system 32 Turning the answering system on off 32 Greeting message 32 Listening to messages using the base unit 33 Listening to messages using the handset 34 Remote operation 35 Answering system settings 36 Voice Mail ...

Page 3: ...els KX TG6311 series KX TG6321 series L Model shown is KX TG6313 Model No Base unit Handset Part No Part No Quantity KX TG6311 KX TG6311 KX TGA630 1 KX TG6312 KX TG6311 KX TGA630 2 KX TG6313 KX TG6311 KX TGA630 3 L Model shown is KX TG6324 Model No Base unit Handset Part No Part No Quantity KX TG6322 KX TG6321 KX TGA630 2 KX TG6323 KX TG6321 KX TGA630 3 KX TG6324 KX TG6321 KX TGA630 4 ...

Page 4: ... N 1 N N 2 KX TG6311 r 3 KX TG6312 r KX TG6313 r KX TG6322 r r r KX TG6323 r r r KX TG6324 r r r 1 Intercom calls can be made between the handset and base unit 2 Intercom calls can be made between the handsets 3 Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 6 ...

Page 5: ... the handset No Accessory item Order number Quantity KX TG 6311 KX TG 6312 KX TG 6322 KX TG 6313 KX TG 6323 KX TG 6324 1 AC adaptor for base unit PQLV207T 1 1 1 1 2 Telephone line cord PQJA10075Z 1 1 1 1 3 Wall mounting adaptor PNKL1001Z2 1 1 1 1 4 Rechargeable batteries 1 2 4 6 8 5 Handset cover 2 PNYNTGA931SR 1 2 3 4 6 Charger PNLC1001YS 1 2 3 7 AC adaptor for charger PQLV209T 1 2 3 1 2 3 4 5 6 ...

Page 6: ... or visit http www panasonic com batterystore Expanding your phone system You can expand your phone system by registering optional handsets max 6 to a single base unit Optional handset feature overview The features of the following handsets depend on the base unit to which the handset is registered Sales and support information L To order additional replacement accessories call 1 800 332 5368 L TT...

Page 7: ... not expose the product to rain or any type of moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disass...

Page 8: ... and limitations specified in this manual L Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to per...

Page 9: ...ed for a long period of time unplug the product from the power outlet L The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 F Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the following places Near...

Page 10: ...313 A Charge contacts B LOCATOR KX TG6322 KX TG6323 KX TG6324 A Charge contacts B Speaker C STOP D ERASE E GREETING REC Recording F GREETING CHECK G VOL Volume up V VOL Volume down 7 Repeat 8 Skip H MIC Microphone I 6 Play Message indicator J LOCATOR INTERCOM K ANSWER ON ANSWER ON indicator A B A B C D E F I J K H G ...

Page 11: ...he handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or To adjust the receiver or speaker volume press to increase the volume or press V to decrease the volume repeatedly while talking Soft keys The handset features 2 soft keys By pressing a soft key you can select the feature shown directly above it on the display Display Handset di...

Page 12: ...g mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a Panasonic T adaptor page 6 Emergency power can be supplied to the unit by connecting a Panasonic battery back...

Page 13: ...hargeable Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries We recommend using the Panasonic rechargeable batteries noted on page 6 8 1 Press the notch on the handset cover firmly and slide it in the direction of the arrow 2 Insert the batteries negative T end first Close the handset cover Note L When replacing batteries remove the old batteries Attention A nickel metal hy...

Page 14: ...r high humidity Battery level Note L KX TG6311 KX TG6312 KX TG6313 The batteries need to be charged if the handset beeps while you are engaged in a call L KX TG6322 KX TG6323 KX TG6324 The batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely Panasonic Ni MH battery performance supplied batteries Note L Actual battery performan...

Page 15: ...1 0 2 V Select the desired setting 3 Press the right soft key to save i OFF Voice guidance language You can select either English or Español as the voice guidance language of the answering system The default setting is English 1 MENU i 1 1 2 2 V Select the desired setting 3 Save i OFF Symbol Meaning The words in the brackets indicate button names soft key names on the handset and base unit Example...

Page 16: ...urrent month date and year by selecting 2 digits for each Example July 15 2008 0 7 1 5 0 8 3 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 0 9 3 0 4 AM PM Select AM or PM 5 Save i OFF Note L When English is selected as the display language 12 hour clock format is used When Spanish is selected 24 hour clock format is used L To correct a digit pre...

Page 17: ...st 1 REDIAL 2 V Select the desired phone number 3 Erase i Yes i OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 21 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 ...

Page 18: ...s disconnected L If another phone is connected to the same line page 12 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press Mute during an outside call L Mute flashes 2 To return to the conversation press Mute again Note L Mute is a soft key visible on the handset display during a call Flash FLASH a...

Page 19: ...mbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on BOOST flashes L While this feature is turned on the battery operating time is shortened page 14 Call share This feature allow...

Page 20: ...cursor to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number L Press and hold Clear to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 Phonebook i Search 2 V Select the desired entry 3 C Searching by first character alphabeticall...

Page 21: ...l This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU L Instead of pressing MENU you can also press Ph book if it is shown on the display 2 V Select the desired entry 3 Press Call to dial the number Note L When storing a calling card access number and ...

Page 22: ...ENU 2 Press V or to select the desired main menu i Select 3 Press V or to select the desired item in sub menu 1 i Select L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 24 for the default settings Main menu Sub menu 1 Sub...

Page 23: ...322 KX TG6323 KX TG6324 Ring count 1 36 Recording time 1 37 Remote code 1 35 Voice Mail Store VM access 1 38 VM tone detect 1 38 Message alert 37 LCD contrast Key tone Auto talk 17 Caller ID edit 1 30 Set tel line Set dial mode 1 16 Set flash time 1 18 Set line mode 1 Registration HS registration 28 Deregistration 28 Change language Display 15 Voice prompt 1 KX TG6322 KX TG6323 KX TG6324 15 Main m...

Page 24: ... 0 Off 27 Auto talk 2 2 0 0 1 On 0 Off 17 Caller ID edit Caller ID number auto edit 2 1 4 1 On 0 Off r 30 Customer support 6 8 0 28 Date and time 1 0 1 r 16 Deregistration 1 3 1 28 Display Change language 1 1 0 1 English 2 Español 15 HS registration Handset registration 1 3 0 28 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5 1 6 Level 1 6 3 Message alert 3 4 0 1 On 0 Off 37 Night ...

Page 25: ... lines by their ringers 5 If you select one of the melody ringer tones the ringer tone will continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call Set flash time 6 1 2 1 1 700ms 2 600ms 3 400ms 4 300ms 5 250ms 6 110ms 7 100ms 8 90ms r 18 Set line mode 7 1 2 2 1 A 2 B r Store VM access 3 3 1 r 38 Tim...

Page 26: ...ms unless pressing FLASH fails to pick up the waiting call 7 Generally the line mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 8 This feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time...

Page 27: ...AM or PM i V 4 Enter the desired hour and minute you wish to end this feature 5 AM PM Select AM or PM 6 Save i OFF Note L To correct a digit press V or to move the cursor to the digit then make the correction Turning night mode on off 1 MENU i 2 3 8 2 V Select On or Off i Save i OFF Note L When the night mode is turned on Night mode is displayed during the selected period Alarm You can set one of ...

Page 28: ...dset and base unit are pre registered If for some reason the handset is not registered to the base unit register the handset 1 Handset MENU i 1 3 0 2 Base unit KX TG6311 KX TG6312 KX TG6313 Press and hold LOCATOR for 4 seconds No registration tone KX TG6322 KX TG6323 KX TG6324 Press and hold LOCATOR for 4 seconds until the registration tone sounds L If all registered handsets start ringing press t...

Page 29: ...ou know if you should view the caller list to see who called while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebo...

Page 30: ...caller when reviewed from the Caller list is displayed in the same Format as the Edited Number For example you can use this feature to set the unit to ignore the area code of callers in your area code so that you can call these local numbers using caller information without dialing the area code To activate this feature you must edit an item in the caller list then call that number After that phon...

Page 31: ...ation into the phonebook 1 View CID 2 V Select the desired entry i Select L To edit the number press Edit repeatedly until the phone number is shown in the desired format 3 Save L If there is name information for the caller go to step 5 4 Enter the name 16 characters max page 20 i Next i Save 5 OFF ...

Page 32: ...callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system L When the answering system is turned on the ANSWER ON indicator lights up Call screening While a caller is leaving a message you can listen to the cal...

Page 33: ...g message If you erase your own greeting message the unit plays a pre recorded greeting message for callers Press GREETING CHECK and then press ERASE while your greeting message is playing Listening to messages using the base unit When new messages have been recorded the message indicator on the base unit flashes Press 6 L If new messages have been recorded the base unit plays back new messages L ...

Page 34: ... back the handset s voice guidance starts Operate the answering system by following the guidance as necessary Calling back Caller ID subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press Select during playback L To edit the number before calling back press Edit repeatedly until the phone number is shown in the desired for...

Page 35: ...guidance prompts as necessary or control the unit using remote commands page 35 4 When finished hang up Voice guidance When the English voice guidance is selected During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play ...

Page 36: ...efore the unit answers calls You can select 2 to 7 rings or Toll saver The default setting is 4 Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 4th ring when there are no new messages If you call your phone from outside to listen to new messages page 35 you will know that there are no new messages when the phone ri...

Page 37: ... message recording time allotted to each caller You can also select Greeting only which sets the unit to greet callers but not record messages The default setting is 3min 1 MENU i 3 0 5 2 V Select the desired setting i Save i OFF Note L If you want to select Greeting only follow the steps above and press 0 in step 2 You may create your own greeting only message by following the steps on page 32 Th...

Page 38: ... MENU i 3 3 1 2 Enter your access number 32 digits max i Save i OFF Note L When storing your voice mail access number and your mailbox password press PAUSE to add pauses page 17 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number 1 MENU i 3 3 1 2 Press and hold Clear until ...

Page 39: ...3 0 L The speakerphone turns on 2 Follow the pre recorded instructions 3 When finished press OFF Note L If VM is not displayed the voice mail access number has not been stored Store the number page 38 L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your voice mail service u...

Page 40: ... finish talking press INTERCOM Answering an intercom call 1 Press C to answer the page 2 When you finish talking press OFF KX TG6322 KX TG6323 KX TG6324 1 Press INTERCOM to answer the page 2 When you finish talking press INTERCOM Note L When the ringer volume for outside calls is set to off page 18 24 the handset and or base unit rings at a low level for intercom calls Transferring calls conferenc...

Page 41: ...rred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller Handset locator You can locate a misplaced handset by paging it 1 Base unit LOCATOR L All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset KX TG6311 KX TG6312 KX TG6313 Press OFF KX TG6322 KX TG6323 KX TG6324 Press INTERCOM then press OFF Note L Wh...

Page 42: ...r in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place Hook A B 1 1 1 1 1 2 1 2 2 ...

Page 43: ... L There are 2 common types of wall phone plates The distance between 1 and 2 may vary depending on the size of the wall phone plate installed To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure 83 mm 3 1 4 inches or 102...

Page 44: ...nly the rechargeable Ni MH batteries noted on page 6 13 Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Insert battery L The handset was placed on the base unit or charger without batteries Insert the batteries properly page 13 Invalid L There is no handset registered to the base unit matching the handset number you ent...

Page 45: ...ter the handset page 28 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working te...

Page 46: ...ully charged the batteries but the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solution Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Place the base unit and use the handset away from sources of interference L Move closer to the ba...

Page 47: ...service provider telephone company for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late L Depending on your service provider telephone company the unit may display the caller s information at 2nd ring or later L Move closer to the base unit The caller list incoming phone numbers are not edited au...

Page 48: ...mory is full Erase unnecessary messages page 33 L The recording time is set to Greeting only Change the setting page 37 L If you subscribe to the voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 36 I cannot operate the answering system L Someone is...

Page 49: ... base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use Problem Cause solution If you need assistance with setup or operation 1 Visit our website http www panasonic com help 2 Contact us via the web at http www panasonic com contactinfo 3 Call us at 1 800 211 PANA 1 800 211 7262 TTY users hearing or speech impaired users can c...

Page 50: ...ct is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the custom...

Page 51: ...using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in...

Page 52: ...ies with FCC radiation exposure limits set forth for an uncontrolled environment L To comply with FCC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between the product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L For body worn...

Page 53: ...um Approx 3 4 W Charger 3 Standby Approx 0 3 W Maximum Approx 2 9 W Operating conditions 5 C 40 C 41 F 104 F 20 80 relative air humidity dry Dimensions Base unit Approx 53 mm 144 mm 107 mm 2 3 32 inches 5 21 32 inches 4 7 32 inches Handset Approx 156 mm 48 mm 32 mm 6 1 8 inches 1 7 8 inches 1 1 4 inches Charger 3 Approx 51 mm 75 mm 88 mm 2 inches 2 15 16 inches 3 15 32 inches Mass weight Base unit...

Page 54: ...r speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monda...

Page 55: ...y period there will be no charge for parts You must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only co...

Page 56: ... Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someo...

Page 57: ... 21 CID Caller ID 29 Conference calls 40 Customer support 28 D Date and time 16 Dialing mode 16 Direct commands 24 Display Contrast 24 Language 15 E Error messages 44 F Flash 18 25 G Greeting message 32 H Handset Deregistration 28 Locator 41 Registration 28 Hold 18 I Intercom 40 K Key tone 24 L Line mode 25 M Making calls 17 Missed calls 29 Mute 18 N Night mode 27 P Pause 17 Phonebook 20 Power fai...

Page 58: ...Notes 58 ...

Page 59: ...Notes 59 ...

Page 60: ... in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2007 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name and address of dealer If your product is not working properly 1 Read this Operating Instructions 2 Visit our website http www panasonic com help L FAQs and troubleshooting hint...

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