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Panasonic KX-TG5838AL Operating Instructions Manual Download Page 5

Introduction

5

Accessory information

Included accessories

Additional/replacement accessories

No. Accessory items

Quantity

KX-TG5838AL KX-TG5839AL

1

AC adaptor for base unit

1

1

2

Telephone line cord

1

1

3

Telephone plug

1

1

4

Wall mounting adaptor

1

1

5

Battery

1

2

6

Handset cover

1

2

7

Belt clip

1

2

8

Charger

–

1

AC adaptor for charger

–

1

1

2

3

4

5

6

7

8

Accessory items

Order number

Rechargeable nickel metal 
hydride (Ni-MH) battery

HHR-P104

Headset

KX-TCA88AL

TG5838_5839AL.book  Page 5  Tuesday, March 15, 2005  9:30 PM

Summary of Contents for KX-TG5838AL

Page 1: ... Please read these Operating Instructions before using the unit and save for future reference Charge the battery for 6 hours before initial use 5 8 GHz Digital Cordless Answering System Model No KX TG5838AL Operating Instructions 5 8 GHz Digital Cordless Answering System with Dual Handsets Model No KX TG5839AL Model shown is KX TG5838AL ...

Page 2: ...compatible 26 Ringer ID and light up ID 26 Caller list 27 Viewing the caller list and calling back 27 Editing a caller s phone number before calling back 28 Storing caller information into the phonebook 28 Erasing caller information 29 Intercom Features Intercom 30 For KX TG5838AL users 30 For KX TG5839AL users 31 Transferring a call KX TG5839AL only 32 Conference calls KX TG5839AL only 32 Program...

Page 3: ...9 Caller s recording time 50 Message alert 50 Useful Information Belt clip 51 Headset optional 51 Wall mounting 52 Base unit 52 Charger KX TG5839AL only 55 Error messages 56 Troubleshooting 57 General use 57 Programmable settings 57 Making answering calls Intercom 58 Phonebook 59 Caller ID 59 Answering system 60 Battery charge 60 Power failure 61 Instructions to customer 62 Technical information 6...

Page 4: ...llowing information for future reference Attach your purchase receipt here Your phone L References in these operating instructions to the charger and to the other handset are for KX TG5839AL users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer KX TG5838AL KX TG5839AL ...

Page 5: ...38AL KX TG5839AL 1 AC adaptor for base unit 1 1 2 Telephone line cord 1 1 3 Telephone plug 1 1 4 Wall mounting adaptor 1 1 5 Battery 1 2 6 Handset cover 1 2 7 Belt clip 1 2 8 Charger 1 AC adaptor for charger 1 1 2 3 4 5 6 7 8 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P104 Headset KX TCA88AL ...

Page 6: ...it 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorised service centre when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorised service centre when t...

Page 7: ...ency energy The unit operates in the frequency range of 5 76 GHz to 5 84 GHz and the power output level can range from 0 25 to 0 5 watts Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF radio frequency energy Splash resistant handset only Th...

Page 8: ... HIGH and CENTRAL location with no obstructions such as walls L Raising the antennas vertically L If you use the handset near a microwave oven which is being used noise may be heard Move away from the microwave oven and closer to the base unit L If you use the handset near another cordless phone s base unit noise may be heard Move away from the other cordless phone s base unit and closer to your b...

Page 9: ...ounds near metal objects such as wire fences etc L Operating near 5 8 GHz electrical appliances may cause interference Move away from the electrical appliances Routine care L Wipe the outer surface of the unit with a soft cloth Do not use benzine thinner or any abrasive powder ...

Page 10: ...ted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a telephone double adaptor L The unit is not designed to be used with rotary pulse dialling services Fas...

Page 11: ...vent of the following Noise is heard during conversations Caller ID features page 26 do not function properly Battery installation 1 Release the battery cover latch and lift the cover open 2 Insert the battery 1 and press it down until it snaps into the compartment 2 3 Close the handset cover 4 Fasten the battery cover latch Telephone line cord To socket Noise filter For ADSL users 1 2 1 ...

Page 12: ...ften if the unit is subject to grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will continue showin...

Page 13: ...o charge it again until Recharge battery is displayed or 7 flashes This will maximise the battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashin...

Page 14: ...indicator G VOL Volume H ERASE I GREETING REC Recording J GREETING CHECK K ANSWER ON ANSWER ON indicator L Speaker M Repeat N Skip O MIC Microphone P STOP Q Display R MESSAGE MESSAGE indicator LOCATOR LOCATOR INTERCOM INTERCOM KX TG5839AL KX TG5838AL LOCATOR LOCATOR INTERCOM INTERCOM LOCATOR LOCATOR INTERCOM INTERCOM E D F G H I K D J M L P Q R N O A B C ...

Page 15: ...r I Receiver J Display K MENU L OFF M MUTE CLEAR N HOLD INTERCOM O Microphone P Charge contacts Charger KX TG5839AL only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or B C D E G F A P M B L O K H J N I CHARGE A B ...

Page 16: ...y will also light when a call is being received Displayed item Meaning E Flashes when message memory is full E Flashes when the date and time need to be set C Base unit is on an intercom call or handset is using the answering system When flashing base unit is paging or is being paged B C Line is in use When flashing a call is on hold or the answering system is answering a call When flashing rapidl...

Page 17: ... the handset beeps 3 times the date and time were not set correctly Enter the correct digits 7 Press OFF Note L If you make a mistake when entering the date and time press V or to move the cursor then make the correction L If a power failure occurs E will flash to indicate the date and time must be set again To confirm the date and time Repeat steps 1 and 2 Press OFF when finished Time adjustment ...

Page 18: ...k alternately with the caller in a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the ente...

Page 19: ...r indicator flashes rapidly 1 Lift the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press C To activate this feature se...

Page 20: ...nnected MUTE button You can mute your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature can simulate a band signal above the normal bandwidth limitations achieving a s...

Page 21: ...erating time will be shortened page 13 Call share KX TG5839AL only When the other handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service ...

Page 22: ...s can use ringer ID and light up ID features page 26 To store emergency numbers Emergency numbers are numbers stored in the phonebook that can be dialled using the phonebook even when dial lock is turned on page 38 To store a number as an emergency number add at the beginning of the name see Adding items to the phonebook Character table The dial keys can be used to enter characters To enter a char...

Page 23: ...ds to the first letter you are searching for see the character table page 22 Example LISA Press 5 repeatedly to display any name with the initial L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C or s Editing items in the phonebook...

Page 24: ...tems KX TG5839AL only You can copy one or all of the phonebook items of one handset to the phonebook of the other handset Important L Make sure the destination handset is not in use L Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop L If an outside call is received during the phonebook copy copying will stop You will need to copy the item...

Page 25: ...Copy phonebook by pressing V or then press 3 Scroll to Copy all items by pressing V or then press L When all items have been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received 4 Press OFF ...

Page 26: ...ll show callers names For further information please contact your telephone company Call waiting and Caller ID compatible If you subscribe to Caller ID service your handset displays the 2nd caller s information while talking After you hear a call waiting tone the caller s phone number will be displayed You can answer the 2nd call keeping the 1st call on hold Follow Telstra or your service provider...

Page 27: ...er information for the last 50 different callers will be logged in the caller list You can use this list to return missed calls L Caller information includes phone numbers the date and time of calls and the number of times the caller called Missed calls If a call is not answered the unit treats the call as a missed call The number of missed calls is shown on the handset display This lets you know ...

Page 28: ...fore calling back You can edit a phone number in the caller list 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press Edit 4 Add or erase digits to the beginning of the number as necessary L To add a digit press the desired dial key L To erase a digit press CLEAR or 5 Press C or s to call back Note L The edited phone number will not be saved in the call...

Page 29: ... Erasing caller information Erasing a selected item 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press CLEAR L To erase other items repeat from step 2 L To exit the caller list press OFF Erasing all items Make sure that you have no missed calls 1 Press V or to enter the caller list 2 Press All erase L To cancel erasing press No 3 Press Yes ...

Page 30: ... 1 minute L To stop paging press OFF 2 Base unit Press LOCATOR INTERCOM to answer the page 3 Handset When finished talking press OFF Note L During an intercom call the handset user can switch to the speaker by pressing s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to the handset 1 Base u...

Page 31: ... s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to a handset 1 Base unit Press LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 L The handset will beep for 1 minute L To stop paging press either LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 2 Handset Press C s or INTERCOM to answer the page 3 Base uni...

Page 32: ...t answer the call press C or s to return to the call If not answered within 1 minute the call will ring at your handset again If you still do not answer the call within 4 minutes the call will be disconnected Conference calls KX TG5839AL only A conference call allows 2 handsets to speak together with an outside party 1 During an outside call press INTERCOM L The call will be put on hold 2 To page ...

Page 33: ...ets you will not need to programme the same item using the other handset KX TG5839AL only 2 KX TG5839AL only Note L To exit programming press OFF at any time Main menu Sub menu 1 Sub menu 2 Page Message play page 45 Ringer setting Ringer volume page 34 Ringer tone page 35 Interrupt tone page 35 Date and time 1 page 17 Voice enhancer page 36 Dial lock 1 page 38 Copy phonebook 2 Copy 1 item page 24 ...

Page 34: ...etting by pressing V or then press 3 Scroll to Ringer volume by pressing V or then press 4 Press V or repeatedly to select the desired volume L To turn the ringer off press V repeatedly until Off is displayed 5 Press Save Note L When the ringer volume is set to off the handset will display Ringer off and will not ring for outside calls The handset will ring at the low level for intercom calls Ring...

Page 35: ...select one of the melody ringer patterns the ringer will continue to sound for several seconds if the caller hangs up before you answer the call another person answers the call using another phone connected on the same line Handset interrupt tone This tone lets you know when you receive a call while you are on an intercom call page 30 2 default The tone will sound 2 times On The tone will sound fo...

Page 36: ...andset display after lifting up the handset to answer a call turn off this feature Voice enhancer You can turn the voice enhancer feature on or off The default setting is OFF 1 Press MENU 2 Scroll to Voice enhancer by pressing V or then press 3 Press V or repeatedly to select On or Off 4 Press Save then press OFF L When turned on J will be displayed Display options Handset LCD contrast You can adj...

Page 37: ...d generally should not be adjusted If Line in use on the handset is not displayed properly the line mode selection is incorrect Set line mode to A 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set line mode by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press...

Page 38: ...on the handset displays Dial lock While there are missed calls Dial lock is not displayed To turn dial lock off 1 Press MENU 2 Scroll to Dial lock by pressing V or then press 3 Enter the same password that was entered when dial lock was turned on 4 Press Save 5 Press Yes L Dial lock off will be displayed 6 Press OFF Note L If you forget the password consult your nearest Panasonic service centre Ha...

Page 39: ... corresponds to the handset you want to re register LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 until the registering handset number H1 or H2 is displayed L After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 5 Handset Press OK then wait until the handset beeps L Registration is complete Time adjustment Caller ID subscribers only Using this feature t...

Page 40: ...ng mode Direct commands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 34 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 35 Interrupt tone 1 3 1 On 2 2 times 0 Off page 35 Message play 2 page 45 Date and time 4 Go to step 3 on page 17 page 17 Voice enhancer 5 1 On 0 Off page 36 Dial lock 6 Go to step 3 on page 38 page 38 LCD contra...

Page 41: ... 2 minutes 3 3 minutes 0 Greeting only page 50 Remote code 0 6 3 Go to step 5 on page 48 page 48 Time adjustment 0 9 1 Caller ID auto 0 Manual page 39 Handset registration 0 0 Go to step 4 on page 38 page 38 Message alert 0 1 On 0 Off page 50 Copy phonebook 1 item 1 1 Go to step 4 on page 24 page 24 Copy phonebook all items 1 2 page 25 Feature Feature code Setting code Page ...

Page 42: ... message max 2 minutes that will be played when the answering system answers a call If you do not record a greeting message a pre recorded greeting message will be used Sample greeting message This is your name We are unable to answer the phone right now Please leave a message after the beep Thank you 1 Press GREETING REC L The unit announces To record greeting press record again 2 Within 10 secon...

Page 43: ...available now Please call again Thank you for your call To play back the pre recorded greeting press GREETING CHECK Turning the answering system on off Press ANSWER ON L When the answering system is turned on the ANSWER ON indicator lights and the unit announces Answer set and the day and time L When the answering system is turned off the ANSWER ON indicator turns off and the unit announces Answer...

Page 44: ...back the unit will announce the day and time that each message was recorded Voice time day stamp L At the end of the last message the unit announces End of final message To adjust the speaker volume 9 levels high to off are available Press or repeatedly while using the answering system Repeating a message Press while listening to the message L If pressed within the first 5 seconds of a message the...

Page 45: ... press any buttons after the last message is played back the unit s voice guidance starts Operate the answering system by following the guidance as necessary The unit will announce Press 4 to play back new messages Press 5 to play back all messages L You can press buttons for other playback options see below even if the voice guidance has started L If you do not press any button within 10 seconds ...

Page 46: ...ding a greeting message can be recorded L If message memory becomes full E flashes on the base unit the ANSWER ON indicator flashes rapidly if the answering system is turned on the unit announces Memory full when operating the answering system To record additional messages erase unnecessary messages L If less than 3 minutes of recording time is available the unit will announce the remaining record...

Page 47: ...ou can hang up at any time L You can ignore the voice guidance and control the unit using remote commands Voice guidance During remote operation the unit s voice guidance will prompt you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a...

Page 48: ...ge to leave a message You can leave a message just as any outside caller can Call your phone number then press to skip the greeting message and record your message after the beep Answering system settings Remote code A remote code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Store any 2 digit number 00...

Page 49: ... L Voice Mail is a service provided by your Service Provider You will need to first subscribe or activate this service through your Service Provider Consult your Service Provider on how to operate this service and how you will be notified that you have messages on your Voice Mail To use this service you will be required to leave your answering machine off on your unit This will allow the Voice Mai...

Page 50: ...You can also select the recording time by pressing 1 to 3 or 0 Greeting only 6 Press Save then press OFF Note L If message memory becomes full the unit will automatically switch to the Greeting only mode Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded page 44 The default setting is OFF 1 Press MENU 2 Scroll to Initial...

Page 51: ... Headset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for compatible headset and ordering information To connect an optional headset to the handset Note L Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset L To switch to the speakerphone press s To...

Page 52: ...a wall 1 Connect the AC adaptor 2 Tuck the telephone line cord inside the wall mounting adaptor 1 Connect the telephone line cord 2 3 Insert the hooks on the wall mounting adaptor into the holes A and B on the base unit To power outlet Fasten the AC adaptor cord Hook 1 2 A B B A ...

Page 53: ... until it clicks into place 5 Drive the screws not included into the wall using the wall mount template see below Connect the telephone line cord Mount the unit then slide it down L Raise the antennas 83 mm Screws not included To telephone plug connected to socket Wall mount template for the base unit 83 mm ...

Page 54: ...Useful Information 54 To remove the wall mounting adaptor While pushing down the release levers 1 remove the adaptor 2 2 ...

Page 55: ... shown below 1 Connect the AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 25 4 mm Screws To power outlet 1 2 3 Wall mount template for the charger 25 4 mm ...

Page 56: ... copying stopped Press OFF to exit Erase items from the other handset s phonebook page 23 When phonebook memory is available you can copy all phonebook items page 25 or individual items one by one page 24 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is plu...

Page 57: ...the handset may have lost communication with the base unit Register the handset again page 38 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 10 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not ope...

Page 58: ...using the handset you cannot make a call Exit by pressing OFF L Dial lock is turned on To turn it off see page 38 L If the above remedies do not solve the problem set the dialling mode Press MENU 0 5 1 Save OFF L The unit is not designed to be used with rotary pulse dialling services I cannot redial by pressing REDIAL L If the last number dialled was more than 48 digits long the number will not be...

Page 59: ...ay exits the phonebook while searching L The handset automatically exits after 1 minute of inactivity Problem Cause solution The handset does not display the caller s phone number L You have not subscribed to Caller ID service Contact your telephone company to subscribe L If your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack disconnect the...

Page 60: ...Someone is operating the answering system L If someone is talking on a conference call you cannot operate the answering system Try again later During message playback the unit rings and cancels playback L A call is being received Answer the call and start again from the beginning after hanging up The message indicator on the handset flashes slowly L New messages have been recorded Listen to the ne...

Page 61: ... page 12 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 12 Problem Cause solution The unit will not function L This product is not designed to make calls in the event of a power failure We recommend connecting a standard telephone to the same telep...

Page 62: ...ises To disconnect your existing telephone you must first remove its plug from the line socket You can then insert the plug of your Permitted Attachment into the socket and use your equipment If the plug of your existing telephone cannot be readily removed you will have to remove the screw securing it To do this proceed as follows 1 Loosen screw A sufficiently to remove the socket cover See Fig 1 ...

Page 63: ...ll for service L Disconnect the Permitted Attachment and try using the service with the normal telephone L If the telephone service then operates satisfactorily the fault is in your Permitted Attachment Leave the Permitted Attachment disconnected and report the fault to its supplier or agent to arrange for repair L If when using the telephone the service is still faulty report the fault to Service...

Page 64: ...z 5 84 GHz Dimensions Approx height 178 mm x width 53 mm x depth 37 mm Mass Weight Approx 190 g Power supply Ni MH battery 3 6 V 830 mAh Security codes 1 000 000 Charger KX TG5839AL only Operating environment 5 C 40 C Dimensions Approx height 71 mm x width 89 mm x depth 105 mm Mass Weight Approx 130 g Power consumption Standby Approx 1 5 W Maximum Approx 3 5 W Power supply AC adaptor 230 240 V AC ...

Page 65: ...Erasing all messages 44 45 47 Erasing a message 44 45 47 Error messages 56 Extension number 31 F Function menu Direct commands 40 Table 33 G Greeting message 42 H Handset locator 30 31 Headset optional 51 Hold 20 I Installation AC adaptor 10 Base unit 10 Charger 10 Telephone line cord 10 Intercom Call 30 Paging 30 Interrupt tone 35 K Key tone 38 L LCD contrast 36 Light up ID 27 Line mode 37 Listen...

Page 66: ...l saver 49 Transferring a call 32 Troubleshooting Answering system 60 Battery charge 60 Caller ID 59 General use 57 Making answering calls Intercom 58 Phonebook 59 Power failure 61 Programmable settings 57 V VE voice enhancer 20 Voice enhancer 20 36 Voice guidance 45 47 Volume control Base unit 44 Handset receiver 18 Handset speaker 18 W Wall mounting Base unit 52 Charger 55 ...

Page 67: ......

Page 68: ... of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved Sales Department Panasonic Australia Pty Limited Austlink Corporate Park 1 Garigal Road Belrose NSW 2085 Australia Manufacturer Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Customer Support Centre Tel No 132600 or website www panasonic com au N52 PQQX14657ZA DM030...

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