Useful Information
62
For assistance, please call 1-800-211-PANA (7262).
Making/answering calls, Intercom
Phonebook
Problem
Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L
Move the handset and the base unit away from other
electrical appliances.
L
Move closer to the base unit.
L
Raise the base unit antennas.
L
Turn on the clarity booster feature (page 20).
L
If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
The handset and base
unit do not ring.
L
The ringer volume is turned off. Adjust it (page 38, 42).
I cannot make a call.
L
The dialing mode may be set incorrectly. Set the dial
mode (page 41) to match the type of telephone service
you have (tone or pulse).
L
If the base unit (including answering system) or another
handset is in use, you may not be able to make a call.
Try again later.
L
While listening to messages using the handset, you
cannot make a call. Exit by pressing
{
OFF
}
.
I cannot redial by
pressing
{
REDIAL
}
.
L
If the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
L
If you press
{
REDIAL
}
after you have started dialing,
this button functions as the
{
PAUSE
}
button. To redial,
do not dial any numbers before pressing
{
REDIAL
}
.
I cannot have a
conversation using the
headset.
L
Make sure that an optional headset is connected
properly (page 59).
L
If “
SP-phone
” is displayed on the handset, press
{C}
to switch to the headset.
I cannot make long
distance calls.
L
Make sure that you have long distance service.
I cannot page the
handset or base unit.
L
The called handset is too far from the base unit.
L
The called unit is in use. Try again later.
Problem
Cause & solution
I cannot store an item in
the phonebook.
L
You cannot store an item in the phonebook while the
handset is in talk, speakerphone or intercom mode, or
while listening to messages.
L
Do not pause for over 1 minute while storing.
TG5451_5452_5453.book Page 62 Friday, February 18, 2005 11:38 AM
