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Useful Information

For assistance, please call 1-800-211-PANA (7262).

43

Making/answering calls, Paging

Phonebook

Problem

Cause & solution

Static is heard, sound 
cuts in and out. 
Interference from other 
electrical units.

L

Move the handset and the base unit away from other 
electrical appliances.

L

Move closer to the base unit.

L

Raise the base unit antennas.

L

Turn on the clarity booster feature (page 19).

L

If your unit is connected to a telephone line with xDSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your xDSL provider for details.

The handset does not 
ring.

L

The ringer volume is turned off. Adjust it (page 31).

I cannot make a call.

L

The dialing mode may be set incorrectly. Set the dial 
mode (page 33) to match the type of telephone service 
you have (tone or pulse).

I cannot redial by 
pressing 

{

REDIAL

}

.

L

If the last number dialed was more than 48 digits long, 
the number will not be redialed correctly.

L

If you press 

{

REDIAL

}

 after you have started dialing, 

this button functions as the 

{

PAUSE

}

 button. To redial, 

do not dial any numbers before pressing 

{

REDIAL

}

.

I cannot have a 
conversation using the 
headset.

L

Make sure that an optional headset is connected 
properly (page 40).

L

If “

SP-phone

” is displayed on the handset, press 

{C}

 

to switch to the headset.

I cannot make long 
distance calls.

L

Make sure that you have long distance service.

I cannot page the 
handset.

L

The called handset is too far from the base unit.

L

The called handset is in use. Try again later.

The message indicator 
on the handset flashes 
slowly. 

L

New messages have been recorded. Listen to the new 
messages (page 29) or turn the message alert off (page 
29).

Problem

Cause & solution

I cannot store an item in 
the phonebook.

L

You cannot store an item in the phonebook while the 
handset is in talk or speakerphone mode.

L

Do not pause for over 1 minute while storing.

While storing an item in 
the phonebook, the 
handset starts to ring.

L

A call is being received. Answer the call and start again 
from the beginning after hanging up.

TG5428.book  Page 43  Friday, August 25, 2006  9:54 AM

Summary of Contents for KX-TG5428

Page 1: ...ce provider Please read these Operating Instructions before using the unit and save for future reference For assistance visit our website http www panasonic com for customers in the U S A or Puerto Ri...

Page 2: ...25 Viewing the caller list and calling back 25 Editing a caller s phone number before calling back 26 Storing caller information into the phonebook 27 Erasing caller information 27 Voice Mail Service...

Page 3: ...Table of Contents For assistance please call 1 800 211 PANA 7262 3 FCC and other information 47 Technical information 50 Base unit 50 Handset 50 Warranty 51 Customer services 53 Index Index 54...

Page 4: ...62 Thank you for purchasing a Panasonic cordless telephone We recommend keeping a record of the following information for future reference Attach your purchase receipt here Serial No Date of purchase...

Page 5: ...items Order number Quantity KX TG5248R KX TG5428B 1 AC adaptor for base unit PQLV1Z 1 1 2 Telephone line cord PQJA10075Z 1 1 3 Wall mounting adaptor PQKL10057Z1 1 1 4 Battery HHR P104 1 1 5 Handset co...

Page 6: ...ll any liquid on the unit 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may exp...

Page 7: ...not expose this product to rain or any type of moisture Medical L Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shield...

Page 8: ...the unit away from electrical noise generating devices such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should n...

Page 9: ...or to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit will not work during a power failure We recommend connecting a standard telephone to the s...

Page 10: ...in the event of the following Noise is heard during conversations Caller ID features page 24 do not function properly Battery installation 1 Release the battery cover latch and slide the cover open 2...

Page 11: ...ean more often if the unit is subject to grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Rech...

Page 12: ...e battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the followi...

Page 13: ...istance please call 1 800 211 PANA 7262 13 Controls and displays Controls Base unit A Antenna B Charge contacts C CHARGE indicator D IN USE indicator E HANDSET LOCATOR KX TG5428 IN USE CHARGE HANDSETL...

Page 14: ...SP PHONE G TONE H PAUSE REDIAL I Ringer indicator Message indicator J Receiver K Display L MENU M OFF N MUTE CLEAR O HOLD P Microphone Q Charge contacts Using the navigator key The handset navigator k...

Page 15: ...ion does not appear above a soft key the soft key has no function Soft key examples Backlit display and handset keypad The handset display and dialing buttons will light for a few seconds after pressi...

Page 16: ...alternately with the caller in a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerpho...

Page 17: ...call is being received the ringer indicator flashes rapidly 1 Lift the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished...

Page 18: ...her party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature...

Page 19: ...turned off manually during a call it will not be turned on automatically during the same call L While this feature is turned on battery operating time will be shortened page 12 PAUSE button for PBX lo...

Page 20: ...phone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to acces...

Page 21: ...tep 2 8 Press OFF Note L Caller ID subscribers can use ringer ID and light up ID features page 24 Character table The dial keys can be used to enter characters To enter a character press the appropria...

Page 22: ...A Press 5 repeatedly to display any name with the initial L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired i...

Page 23: ...pted dial from the phonebook 1 555 012 3456 the person you want to call 1 During an outside call press MENU 2 Press 1 to select Phonebook 3 Press V or repeatedly to display the desired item 4 Press Ca...

Page 24: ...to a PBX system caller information may not be received properly Consult your PBX supplier Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services th...

Page 25: ...e this list to return missed calls L Caller information includes caller names and phone numbers the date and time of calls and the number of times the caller called Missed calls If a call is not answe...

Page 26: ...Press Edit repeatedly until the phone number is shown in the desired format Each time you press Edit the phone number will be rearranged into one of 3 patterns 1 Local phone number 2 Area code Local...

Page 27: ...ay the desired item L To edit the number press Edit repeatedly until the number is shown in the desired format page 26 step 3 3 Press Save L If there is no name information for the caller Enter name w...

Page 28: ...ling press PAUSE where needed page 19 6 Press Save then press OFF Note L When storing your Voice Mail access number and your mailbox password press PAUSE to add pauses page 19 between the access numbe...

Page 29: ...still remains on the display even after you have listened to new messages turn it off by pressing and holding OFF until the handset beeps L If your Voice Mail service uses Voice Mail tones and the mes...

Page 30: ...operated near the base unit and while off the base unit Note L To exit programming press OFF at any time L To go back to the previous menu press or Back or press or Select while Go back is displayed M...

Page 31: ...ones and 4 melodies The default setting is Tone 1 1 Press MENU 2 Scroll to Ringer setting by pressing V or then press 3 Scroll to Ringer tone by pressing V or then press 4 Press V or repeatedly to sel...

Page 32: ...ew the caller s information on the handset display after lifting up the handset to answer a call turn off this feature Voice enhancer You can turn the voice enhancer feature on or off The default sett...

Page 33: ...L If you select a language you cannot read press MENU 0 8 1 Save to change the display language to English Telephone settings Dialing mode If you cannot make calls change this setting depending on yo...

Page 34: ...mode selection is incorrect Set line mode to A 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set line mode by p...

Page 35: ...nitial setting by pressing V or then press 3 Scroll to Registration by pressing V or then press 4 Base unit Press and hold HANDSET LOCATOR until the CHARGE indicator flashes L After the CHARGE indicat...

Page 36: ...mands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 31 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 31 VM access 3 Go to step 2 on...

Page 37: ...Programmable Settings For assistance please call 1 800 211 PANA 7262 37 Note L If you make a mistake or enter the wrong code press OFF then start again by pressing MENU...

Page 38: ...mounted on a wall phone plate 1 Connect the AC adaptor 2 Tuck the telephone line cord inside the wall mounting adaptor 1 Connect the telephone line cord 2 3 Insert the hooks on the wall mounting adap...

Page 39: ...ptor to hold the base unit then push it in the direction of the arrow until it clicks into place 5 Connect the telephone line cord Mount the unit then slide it down L Raise the antennas To remove the...

Page 40: ...f the clip 1 pull the right edge in the direction of the arrow 2 Headset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headse...

Page 41: ...it Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is plugged in L Raise the base unit antennas L The handset s registration may have been canceled Re register the...

Page 42: ...t s AC adaptor L Raise the base unit antennas L If the above remedies do not solve the problem the handset may have lost communication with the base unit Register the handset again page 35 I cannot he...

Page 43: ...e number will not be redialed correctly L If you press REDIAL after you have started dialing this button functions as the PAUSE button To redial do not dial any numbers before pressing REDIAL I cannot...

Page 44: ...r details L The name display service may not be available in some areas Contact your telephone company for details L Other telephone equipment may be interfering with this unit Disconnect the other eq...

Page 45: ...arge for 6h and 8 are displayed L Clean the charge contacts and charge again page 11 L The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 The CHARGE indic...

Page 46: ...Voice Mail you must first contact your telephone company and subscribe to the desired service L For more information contact your telephone company If the Call Waiting Caller ID CWID feature does not...

Page 47: ...by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of s...

Page 48: ...to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide re...

Page 49: ...ust be installed and operated with its antenna located 20 cm or more between antenna and all person s body excluding extremities of hands wrist and feet The handset unit may be carried and operated wi...

Page 50: ...umption Standby Approx 2 3 W Maximum Approx 5 5 W Power supply AC adaptor 120 V AC 60 Hz Handset Operating environment 5 C 40 C 41 F 104 F Frequency 5 76 GHz 5 84 GHz Dimensions Approx height 178 mm x...

Page 51: ...uct during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased an...

Page 52: ...ANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time...

Page 53: ...peech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by vi...

Page 54: ...Function menu Direct commands 36 Table 30 H Handset locator 20 Headset optional 40 Hold 18 I Installation AC adaptor 9 Base unit 9 Telephone line cord 9 K Key tone 34 L LCD contrast 33 Light up ID 25...

Page 55: ...Index For assistance please call 1 800 211 PANA 7262 55 Volume control Handset receiver 16 Handset speaker 16 W Wall mounting 38 Warranty 51...

Page 56: ...not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products Copyright This material is copyrigh...

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