Panasonic KX-TG5421C Operating Instructions Manual Download

Page: 52 / 60

Useful Information

Battery recharge

Power failure

Problem

Cause & solution

“

Recharge battery

” is

displayed,

flashes

or the handset beeps
intermittently.

Fully charge the battery (page 11).

“

Charge for 6h

” and

are displayed and

the handset does not
work.

The battery has been discharged. Fully charge the
battery (page 11).

I charged the battery fully,
but “

Recharge

battery

” is still

displayed and/or

continues to flash, or
“

Charge for 6h

” and

are displayed.

Clean the charge contacts and charge again (page 11).

The battery may need to be replaced (page 12). If you
install a new battery, fully charge it (page 11).

The CHARGE indicator
does not go out after the
battery has been
charged.

This is normal.

The handset display is
blank.

Confirm that the battery is properly installed.

Fully charge the battery (page 11).

Problem

Cause & solution

The unit will not function.

This product is not designed to make calls in the event
of a power failure. We recommend connecting a
standard telephone to the same telephone line in the
event that emergency calls need to be made during a
power failure (page 9).

TG5421C_5422C_5423C(e).book Page 52 Friday, June 10, 2005 12:13 PM

Summary of Contents for KX-TG5421C

Page 1: ...nce For assistance please call 1 800 561 5505 or visit us at www panasonic ca Charge the battery for 6 hours before initial use 5 8 GHz Digital Cordless Phone Model No KX TG5421C Operating Instructions 5 8 GHz Digital Cordless Phone with Dual Handsets Model No KX TG5422C 5 8 GHz Digital Cordless Phone with Three Handsets Model No KX TG5423C Model shown is KX TG5421C TG5421C_5422C_5423C e book Page...

Page 2: ...users 24 For KX TG5423C users 25 Call Display Service Using Call Display service 26 Ringer ID and light up ID 26 Caller list 27 Viewing the caller list and calling back 27 Editing a caller s phone number before calling back 28 Storing caller information into the phonebook 28 Erasing caller information 29 Intercom Features Handset locator 30 For KX TG5421C users 30 For KX TG5422C users 30 For KX TG...

Page 3: ... KX TG5422C and KX TG5423C only 46 Belt clip 47 Headset optional 47 Error messages 48 Troubleshooting 49 General use 49 Programmable settings 49 Making answering calls Intercom 50 Phonebook 50 Call Display 51 Battery recharge 52 Power failure 52 Important information 53 Technical information 54 Base unit 54 Handset 54 Charger KX TG5422C and KX TG5423C only 54 Warranty 55 Index Index 56 TG5421C_542...

Page 4: ...ch your purchase receipt here Your phone L References in these operating instructions to the charger and to the multiple handsets are for KX TG5422C and KX TG5423C users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer KX TG5421C KX TG5422C KX TG5423C TG5421C_5422C_5423C e book Page 4 Friday June 10 2005 12 13 PM ...

Page 5: ... base unit 1 1 1 2 Telephone line cord 1 1 1 3 Wall mounting adaptor 1 1 1 4 Battery 1 2 3 5 Handset cover 1 2 3 6 Belt clip 1 2 3 7 Charger 1 2 AC adaptor for charger 1 2 1 2 3 4 5 6 7 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P104 Headset KX TCA86 KX TCA91 or KX TCA92 TG5421C_5422C_5423C e book Page 5 Friday June 10 2005 12 13 PM ...

Page 6: ...ctric shock do not disassemble this unit Take the unit to an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur A...

Page 7: ...circuit may cause the battery ies and or the conductive material to overheat and cause burns L Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual WARNING L To prevent the risk of fire or electrical shock do not expose this product to rain or any type of moisture Medical L Consult the manufac...

Page 8: ...s such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kept away from heat sources such as heaters kitchen stoves...

Page 9: ... floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a T adaptor Fasten the AC adaptor cord Hook AC adaptor Raise the antennas Telephone line cord...

Page 10: ...vent of the following Noise is heard during conversations Call Display features page 26 do not function properly Battery installation 1 Insert the battery 1 and press it down until it snaps into the compartment 2 2 Close the handset cover Telephone line cord Noise filter For xDSL users To single line telephone jack CA11A 1 2 TG5421C_5422C_5423C e book Page 10 Friday June 10 2005 12 13 PM ...

Page 11: ...t to grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will continue showing the indication L If the ...

Page 12: ...erformance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h 8 L Use only the rechargeable Panasonic battery noted on page 5 1 Press the notch on the cover firmly and slide it as i...

Page 13: ... HANDSET LOCATOR1 B HANDSET LOCATOR2 C HANDSET LOCATOR3 D HANDSET LOCATOR E Antenna F IN USE indicator G Charge contacts H CHARGE indicator KX TG5423C KX TG5421C KX TG5422C A B C A B D E F E G H TG5421C_5422C_5423C e book Page 13 Friday June 10 2005 12 13 PM ...

Page 14: ...F P MUTE CLEAR Q HOLD R HOLD INTERCOM Charger KX TG5422C and KX TG5423C only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or KX TG5421C KX TG5422C and KX TG5423C HOLD INTERCOM HOLD Q A K L M N B O P B C D E F G H I J R A B TG5421C_5422C_5423C e book Page 14 Friday ...

Page 15: ...ng the handset off the base unit or charger They will also light when a call is being received Display language You can select either English default or Français as the display language 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Change language by pressing V or then press 4 Press V or repeatedly to select the desired language L You can also select by pressing ...

Page 16: ...ller in a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the entered number 1 Enter the ph...

Page 17: ...t the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press C To activate this feature see page 38 Temporary ringer off Wh...

Page 18: ...disconnected MUTE button You can mute your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature clarifies the voice of the person you are talking to reproducing a more na...

Page 19: ...hen another handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed L KX TG5423C only A maximum of 3 parties including the outside party can join a conversation PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or...

Page 20: ...t be displayed when another phone connected on the same line is in use L Please contact your telephone company for details and availability of this service in your area For Call Waiting Deluxe service users To use Call Waiting Deluxe you must subscribe to your telephone company s Call Waiting Deluxe service This feature not only allows your handset to display a 2nd caller s information but also of...

Page 21: ...he 1st call on hold Hold Holds the waiting call The caller will hear the pre recorded hold message played by the telephone company Announcement The caller will hear the pre recorded busy message played by the telephone company for example We are not available now and will then be disconnected Forward Forwards the waiting call to the Voice Mail service provided by your telephone company page 34 You...

Page 22: ...e ringer ID and light up ID features page 26 Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter another character that is located on the same dial key first press to move the cursor to the next space To edit correct a mistake Press or to move the cursor to the character or number you wish to erase then ...

Page 23: ...al L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C or s Editing items in the phonebook 1 Press Phonebook then press Search 2 Press V or repeatedly to display the desired item 3 Press Edit 4 Edit the name if necessary See the char...

Page 24: ...arily to tone Copying phonebook items KX TG5422C and KX TG5423C only You can copy one or all of the phonebook items from one handset to another Important L Make sure the destination handset is not in use L Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop L If an outside call is received during the phonebook copy copying will stop You will...

Page 25: ...r by pressing 1 to 3 5 Press V or repeatedly to display the desired item L To search for the item by initial see page 23 6 Press Send L When the item has been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received L To copy another item repeat from step 5 7 Press OFF Copying all items 1 Press MENU 2 Scroll to Copy phonebook by pres...

Page 26: ...ormation may not be received properly Consult your PBX supplier 1 Shown while viewing the caller list Ringer ID and light up ID This feature can help you identify who is calling by using different ringers and ringer indicator colors for different callers stored in the phonebook You can assign a different ringer and indicator color to each phonebook item When a call is received from a caller stored...

Page 27: ...ered the unit treats the call as a missed call The number of missed calls is shown on the handset display This lets you know if you should view the caller list to see who called while you were out Example Handset off the base unit or charger Note L When new messages are recorded in your Voice Mail page 34 you will see Voice Mail instead of missed calls Viewing the caller list and calling back 1 Pr...

Page 28: ... can edit a phone number in the caller list by adding the long distance code 1 or removing its area code 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press Edit repeatedly until the phone number is shown in the desired format Each time you press Edit the phone number will be rearranged into one of 3 patterns 1 1 Area code Local phone number 2 Local ph...

Page 29: ... a phone number you cannot store it in the phonebook Erasing caller information Erasing a selected item 1 Press V or to enter the caller list 2 Press V or repeatedly to display the desired item 3 Press CLEAR L To erase other items repeat from step 2 L To exit the caller list press OFF Erasing all items Make sure that you have no missed calls 1 Press V or to enter the caller list 2 Press All erase ...

Page 30: ...r HANDSET LOCATOR2 to page the handset L The IN USE indicator will flash rapidly L The handset will beep for 1 minute 2 Base unit To stop paging press HANDSET LOCATOR1 or HANDSET LOCATOR2 OR Handset To stop paging press OFF For KX TG5423C users 1 Base unit Press HANDSET LOCATOR1 HANDSET LOCATOR2 or HANDSET LOCATOR3 to page the handset L The IN USE indicator will flash rapidly L The handset will be...

Page 31: ... 2 Press C s or INTERCOM to answer 3 When finished talking press OFF or place the handset on the base unit or charger For KX TG5423C users From one handset to another handset Call the desired unit by selecting the extension number shown in the upper right of each handset s display L To confirm the handset s extension number 1 2 or 3 place the handset on the base unit or charger Example When handse...

Page 32: ... or s to return to the outside call 4 To complete the transfer press OFF Transferring a call without speaking to the paged party 1 KX TG5422C users During an outside call press INTERCOM then press handset 1 or handset 2 KX TG5423C users During an outside call press INTERCOM then press HS 1 HS 2 or HS 3 2 Press OFF L The outside call rings at the paged handset Note L If the paged party does not ans...

Page 33: ... handset press HS 1 HS 2 or HS 3 3 When the paged party answers press Conf on your handset to establish a conference call L Conference will be displayed L To leave the conference press OFF The other parties can continue the conversation Note L The outside call can be put on hold by pressing HOLD during a conference call Communications between extensions are not suspended Only the person who placed...

Page 34: ...press OFF Note L When storing your Voice Mail access number and your mailbox password press PAUSE to add pauses page 19 between the access number and the password as necessary Consult your telephone company for the required pause time Example To erase the Voice Mail access number Repeat steps 1 to 4 then press and hold CLEAR until all digits are erased Press Save then press OFF Voice Mail VM Tone ...

Page 35: ...ed to new messages turn it off by pressing and holding OFF until the handset beeps L If your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long the handset may not indicate new messages L If your Voice Mail service uses Voice Mail tones the tones will be heard from any phone connected to the same line If you want to use another phone to listen to Voice Mail messages yo...

Page 36: ...item using the other handset KX TG5422C and KX 5423C only Note L To exit programming press OFF at any time L To go back to the previous menu press or Back or press or Select while Go back is displayed Main menu Sub menu 1 Sub menu 2 Page V M access page 35 Ringer setting Ringer volume page 37 Ringer tone page 37 Interrupt tone 1 page 38 Voice enhancer page 38 Copy phonebook 1 Copy 1 item page 24 2...

Page 37: ... 1 Press MENU 2 Scroll to Ringer setting by pressing V or then press 3 Scroll to Ringer tone by pressing V or then press 4 Press V or repeatedly to select the desired setting L You can also select the ringer tone by pressing 1 to 7 L If the ringer volume has been turned off the handset will not ring 5 Press Save then press OFF Note L If you subscribe to a distinctive ring service select a tone Ton...

Page 38: ...andset off the base unit or charger without pressing C The default setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Auto talk by pressing V or then press 4 Press V or repeatedly to select on or off 5 Press Save then press OFF Note L If you subscribe to Call Display service and want to view the caller s information on the handset display after lifting ...

Page 39: ...rvice 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set dial mode by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Flash time The flash time depends on your telephone exchange or host PBX You can select 90ms milliseconds 100ms 110ms 250ms 300ms 400ms ...

Page 40: ...error tones The default setting is ON 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Key tone by pressing V or then press 4 Press V or repeatedly to select On or Off 5 Press Save then press OFF Re registering the handset If No link to base Move closer to base try again is displayed even when the handset is near the base unit you may need to re register the handset...

Page 41: ...to the handset you want to re register HANDSET LOCATOR1 HANDSET LOCATOR2 or HANDSET LOCATOR3 until the CHARGE indicator flashes L After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 5 Handset Press OK then wait until the handset beeps L Registration is complete Customer support The handset can display the Internet address where you can download op...

Page 42: ...ogramming mode Direct commands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 37 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 37 Interrupt tone 1 2 1 3 1 On 2 2 times 0 Off page 38 VM access 3 Go to step 2 on page 35 page 35 Voice enhancer 5 1 On 0 Off page 38 Copy phonebook 1 item 1 1 Go to step 4 on page 24 page 24 Copy phonebo...

Page 43: ...0 ms 8 90 ms page 39 Set line mode 0 5 3 1 A 2 B page 40 Call Waiting options 0 5 4 1 On 0 Off page 20 Store VM access 0 7 1 Go to step 5 on page 34 page 34 VM tone detect 0 7 2 1 On 0 Off page 34 Change language 0 8 1 English 2 French page 15 Message alert 0 1 On 0 Off page 35 Handset registration 0 0 Go to step 4 on page 40 page 40 Feature Feature code Setting code Page TG5421C_5422C_5423C e boo...

Page 44: ...aptor 2 Tuck the telephone line cord inside the wall mounting adaptor 1 Connect the telephone line cord 2 3 Insert the hooks on the wall mounting adaptor into the holes A and B on the base unit To power outlet Fasten the AC adaptor cord Hook 1 2 A B A B TG5421C_5422C_5423C e book Page 44 Friday June 10 2005 12 13 PM ...

Page 45: ...on of the arrow until it clicks into place 5 Connect the telephone line cord Mount the unit then slide it down L Raise the antennas To remove the wall mounting adaptor While pushing down the release levers 1 remove the adaptor 2 2 TG5421C_5422C_5423C e book Page 45 Friday June 10 2005 12 13 PM ...

Page 46: ...AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 1 2 3 25 4 mm Screws To power outlet 1 Wall mount template for the charger 25 4 mm 1 TG5421C_5422C_5423C e book Page 46 Friday June 10 2005 12 13 PM ...

Page 47: ...rection of the arrow 2 Headset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for compatible headsets To connect an optional headset to the handset L Model shown is KX TCA86 Note L To switch to the speakerphone press s To return to the headset press C 1 2 Headset jack TG5421C_5422C_5423C e book Page 47 Fri...

Page 48: ... other handset s phonebook page 23 When phonebook memory is available you can copy all phonebook items page 25 or individual items one by one page 24 25 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is plugged in L Raise the base unit antennas L The handset...

Page 49: ...above remedies do not solve the problem the handset may have lost communication with the base unit Register the handset again page 40 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 9 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaire...

Page 50: ...IAL L If the last number dialed was more than 48 digits long the number will not be redialed correctly L If you press REDIAL after you have started dialing this button functions as the PAUSE button To redial do not dial any numbers before pressing REDIAL I cannot have a conversation using the headset L Make sure that an optional headset is connected properly page 47 L If SP phone is displayed on t...

Page 51: ...ack L If your unit is connected to a telephone line with xDSL service we recommend connecting a noise filter between the base unit and the telephone line jack Contact your xDSL provider for details L The name display service may not be available in some areas Contact your telephone company for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and ...

Page 52: ...tacts and charge again page 11 L The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 11 Problem Cause solution The unit will not function L This product is ...

Page 53: ...elephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an ...

Page 54: ... Approx height 173 mm x width 48 mm x depth 33 mm 613 16 x 17 8 x 15 16 Mass Weight Approx 170 g 0 37 lb Power supply Ni MH battery 3 6 V 830 mAh Security codes 1 000 000 Charger KX TG5422C and KX TG5423C only Operating environment 5 C 40 C 41 F 104 F Dimensions Approx height 71 mm x width 88 mm x depth 100 mm 213 16 x 315 32 x 315 16 Mass Weight Approx 110 g 0 24 lb Power consumption Standby Appr...

Page 55: ...ed THIS EXPRESS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL PANASONIC CANADA INC BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES In certain instances some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or the...

Page 56: ...ber 31 F Flash button 19 Flash time 39 Function menu Direct commands 42 Table 36 H Handset locator 30 Headset optional 47 Hold 18 I Installation AC adaptor 9 Base unit 9 Charger 9 Telephone line cord 9 Intercom 31 Interrupt tone 38 K Key tone 40 L LCD contrast 39 Light up ID 26 Line mode 40 M Making calls 16 Message alert 35 Microphone 16 Mute 18 N Navigator key 14 Noise 8 P Pause 19 Phonebook Add...

Page 57: ... Power failure 52 Programmable settings 49 V VE voice enhancer 18 Visual Call Waiting 20 VM Voice Mail 34 Voice enhancer 18 38 Voice Mail access number 34 Volume control Handset receiver 16 Handset speaker 16 W Wall mounting Base unit 44 Charger 46 Warranty 55 TG5421C_5422C_5423C e book Page 57 Friday June 10 2005 12 13 PM ...

Page 58: ...TG5421C_5422C_5423C e book Page 58 Friday June 10 2005 12 13 PM ...

Page 59: ...TG5421C_5422C_5423C e book Page 59 Friday June 10 2005 12 13 PM ...

Page 60: ...uction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 Printed in Malaysia PQQX14504ZA DA0205SR1065 TG5421C_5422C_5423C e book Page 60 Friday June 10 2005 12 13 PM ...

Search results

Summary of Contents for KX-TG5421C

Reviews:

Related manuals for KX-TG5421C

Brands by name

Popular brands

Panasonic KX-TG5421C, Operating Instructions Manual

Search results

Summary of Contents for KX-TG5421C

Reviews:

Related manuals for KX-TG5421C

Brands by name

Popular brands