Panasonic KX-TG4321 Operating Instructions Manual Download Page 1

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This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.

Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:

http://www.panasonic.com/help

for customers in the U.S.A. or Puerto

Rico.

Charge the batteries for about 7 hours before initial use.

Operating Instructions

5.8 GHz

Expandable Digital Cordless

Answering System

Model No.

KX-TG4321

with 2 Handsets

Model No.

KX-TG4322

with 3 Handsets

Model No.

KX-TG4323

Model shown is KX-TG4321.

5.8 GHz Digital Cordless

Answering System

with 4 Handsets

Model No.

KX-TG4324

TG43xx_OI.book Page 1 Tuesday, December 11, 2007 2:04 PM

Summary of Contents for KX-TG4321

Page 1: ...nce For assistance visit our website http www panasonic com help for customers in the U S A or Puerto Rico Charge the batteries for about 7 hours before initial use Operating Instructions 5 8 GHz Expandable Digital Cordless Answering System Model No KX TG4321 with 2 Handsets Model No KX TG4322 with 3 Handsets Model No KX TG4323 Model shown is KX TG4321 5 8 GHz Digital Cordless Answering System wit...

Page 2: ...rogrammable settings 20 Special instructions for programmable settings 25 Registering a unit 26 Caller ID Service Using Caller ID service 27 Caller list 27 Answering System Answering system 30 Turning the answering system on off 30 Greeting message 30 Listening to messages using the base unit 31 Listening to messages using the handset 32 Remote operation 33 Answering system settings 34 Voice Mail ...

Page 3: ...tween the models KX TG4321 series 1 Feature differences Intercom calls can be made between the handsets by purchasing and registering one or more optional handsets page 5 L Model shown is KX TG4324 Model No Base unit Handset Part No Part No Quantity KX TG4321 1 KX TG4321 KX TGA430 1 KX TG4322 KX TG4321 KX TGA430 2 KX TG4323 KX TG4321 KX TGA430 3 KX TG4324 KX TG4321 KX TGA430 4 ...

Page 4: ...attached to the handset No Accessory item Order number Quantity KX TG 4321 KX TG 4322 KX TG 4323 KX TG 4324 1 AC adaptor for base unit PQLV207T 1 1 1 1 2 Telephone line cord PQJA10075Z 1 1 1 1 3 Wall mounting adaptor PNKL1001Z1 1 1 1 1 4 Rechargeable batteries 1 2 4 6 8 5 Handset cover 2 PNYNTGA430BR 1 2 3 4 6 Charger PNLC1001ZB 1 2 3 7 AC adaptor for charger PQLV209T 1 2 3 1 2 3 4 5 6 7 ...

Page 5: ... we recommend using Panasonic rechargeable batteries Order No HHR 4DPA To order please call 1 800 332 5368 or visit http www panasonic com batterystore Expanding your phone system Sales and support information L To order additional replacement accessories call 1 800 332 5368 L TTY users hearing or speech impaired users can call 1 866 605 1277 No Accessory item Order number 1 T adaptor KX J66 2 Bat...

Page 6: ... not expose the product to rain or any type of moisture L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disass...

Page 7: ... and limitations specified in this manual L Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to per...

Page 8: ...ed for a long period of time unplug the product from the power outlet L The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C 41 F or greater than 40 C 104 F Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the following places Near...

Page 9: ...MIC Microphone I 6 Play Message indicator J LOCATOR INTERCOM K ANSWER ON ANSWER ON indicator Handset A Speaker B MENU C Soft keys D C TALK E s SP PHONE Speakerphone F Dial keypad TONE G FLASH CALL WAIT H Charge indicator Ringer indicator Message indicator I Receiver J Display K OFF L Navigator key V Volume V M PAUSE REDIAL N HOLD INTERCOM O Microphone P Charge contacts A B C D E F I J K H G A I J ...

Page 10: ...andset display items Connections Connect the AC adaptor cord A by pressing the plug firmly B Connect the telephone line cord until it clicks into the base unit and telephone line jack C Base unit L Use only the supplied Panasonic AC adaptor PQLV207 L Use only the supplied telephone line cord Using another telephone line cord may not allow the unit to work properly Charger L Use only the supplied P...

Page 11: ... DSL ADSL service Please attach a DSL ADSL filter contact your DSL ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following noise is heard during conversations Caller ID features do not function properly Batteryinstallationand replacement Important L Use the supplied rechargeable batteries Part No HHR 65AAABU L When installing the batterie...

Page 12: ...ts up When the batteries are fully charged Charge completed is displayed 1 KX TG4322 KX TG4323 KX TG4324 Note L It is normal for the handset to feel warm during charging L If you want to use the handset immediately charge the batteries for at least 15 minutes L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is expo...

Page 13: ... after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Symbols used in these operating instructions Operation Operating time In continuous use 5 hours max Not in use standby 11 days max While using the clarity booster feature page 17 3 hours max Symbol Meaning The words in the brackets indicate button names soft key names ...

Page 14: ...your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MENU i 1 2 0 2 V Select the desired setting 3 Save i OFF Date and time 1 MENU i 1 0 1 2 Enter the current month date and year by selecting 2 digits for each Example July 15 2008 0 7 1 5 0 8 3 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each E...

Page 15: ...st 1 REDIAL 2 V Select the desired phone number 3 Erase i Yes i OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 ...

Page 16: ...is disconnected L If another phone is connected to the same line page 11 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press Mute during an outside call L Mute flashes 2 To return to the conversation press Mute again Note L Mute is a soft key visible on the handset display during a call Flash FLASH ...

Page 17: ... can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary L When this feature is turned on BOOST flashes L While this feature is turned on the battery operating time is shortened page 13 the maximum number of extensions that can be used at a time may decrease Call share This feature a...

Page 18: ...cursor to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number L Press and hold Clear to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 Phonebook i Search 2 V Select the desired entry 3 C Searching by first character alphabeticall...

Page 19: ...l This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU L Instead of pressing MENU you can also press Ph book if it is shown on the display 2 V Select the desired entry 3 Press Call to dial the number Note L When storing a calling card access number and ...

Page 20: ...splay menus 1 MENU 2 Press V or to select the desired main menu i Select 3 Press V or to select the desired item in sub menu 1 i Select L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 22 for the default settings Main menu...

Page 21: ...l setting Set answering Ring count 1 34 Recording time 1 35 Remote code 1 33 Voice Mail Store VM access 1 36 VM tone detect 1 36 Message alert 35 LCD contrast Key tone Auto talk 15 Caller ID edit 1 28 Set tel line Set dial mode 1 14 Set flash time 1 16 Set line mode 1 Registration HS registration 26 Deregistration 26 Change language Display 14 Voice prompt 1 14 Main menu Sub menu 1 Sub menu 2 Page...

Page 22: ... 7 2 0 1 Once 2 Daily 0 Off 25 Auto talk 2 2 0 0 1 On 0 Off 15 Caller ID edit Caller ID number auto edit 2 1 4 1 On 0 Off r 28 Customer support 6 8 0 26 Date and time 1 0 1 r 14 Deregistration 1 3 1 26 Display Change language 1 1 0 1 English 2 Español 14 HS registration Handset registration 1 3 0 26 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5 1 6 Level 1 6 3 Message alert 3 4 0...

Page 23: ...ral seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 6 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700ms unless pressing FLASH fails to pick up the waiting call Ring count 2 1 1 2 7 2 7 rings 4 0 Toll saver r 34 Ringer tone 4 5 Handset 1 6...

Page 24: ...uld not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 8 This feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time first ...

Page 25: ...this feature 5 AM PM Select AM or PM 6 Save i OFF Note L To correct a digit press V or to move the cursor to the digit then make the correction Turning night mode on off 1 MENU i 2 3 8 2 V Select On or Off i Save i OFF Note L When the night mode is turned on Night mode is displayed during the selected period Alarm You can set one of 2 different alarm options once or daily at a time for each handse...

Page 26: ... supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit register the handset 1 Handset MENU i 1 3 0 2 Base unit Press and hold LOCATOR for 4 seconds until the registration tone sounds L If all registered handsets start ringing press the same button to stop Then repeat this step L The next step should be completed within 90 seconds 3 Hand...

Page 27: ...ou know if you should view the caller list to see who called while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebo...

Page 28: ...caller when reviewed from the Caller list is displayed in the same Format as the Edited Number For example you can use this feature to set the unit to ignore the area code of callers in your area code so that you can call these local numbers using caller information without dialing the area code To activate this feature you must edit an item in the caller list then call that number After that phon...

Page 29: ...ation into the phonebook 1 View CID 2 V Select the desired entry i Select L To edit the number press Edit repeatedly until the phone number is shown in the desired format 3 Save L If there is name information for the caller go to step 5 4 Enter the name 16 characters max page 18 i Next i Save 5 OFF ...

Page 30: ...eeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Press ANSWER ON to turn on off the answering system L When the answering system is turned on the ANSWER ON indicator lights up Call screening While a caller is leaving a message you...

Page 31: ...g message If you erase your own greeting message the unit plays a pre recorded greeting message for callers Press GREETING CHECK and then press ERASE while your greeting message is playing Listening to messages using the base unit When new messages have been recorded the message indicator on the base unit flashes Press 6 L If new messages have been recorded the base unit plays back new messages L ...

Page 32: ... back the handset s voice guidance starts Operate the answering system by following the guidance as necessary Calling back Caller ID subscribers only If caller information was received for the call you can call the caller back while listening to a message 1 Press Select during playback L To edit the number before calling back press Edit repeatedly until the phone number is shown in the desired for...

Page 33: ...guidance prompts as necessary or control the unit using remote commands page 33 4 When finished hang up Voice guidance When the English voice guidance is selected During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play ...

Page 34: ...efore the unit answers calls You can select 2 to 7 rings or Toll saver The default setting is 4 Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 4th ring when there are no new messages If you call your phone from outside to listen to new messages page 33 you will know that there are no new messages when the phone ri...

Page 35: ... message recording time allotted to each caller You can also select Greeting only which sets the unit to greet callers but not record messages The default setting is 3min 1 MENU i 3 0 5 2 V Select the desired setting i Save i OFF Note L If you want to select Greeting only follow the steps above and press 0 in step 2 You may create your own greeting only message by following the steps on page 30 Th...

Page 36: ... When storing your voice mail access number and your mailbox password press PAUSE to add pauses page 15 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example To erase the voice mail access number 1 MENU i 3 3 1 2 Press and hold Clear until all digits are erased i Save i OFF Voice mail VM tone detection Your servi...

Page 37: ...nstructions 3 When finished press OFF Note L If VM is not displayed the voice mail access number has not been stored Store the number page 36 L If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding OFF until the handset beeps L If your voice mail service uses voice mail tones and a message is over 3 minutes long t...

Page 38: ...ring an intercom call 1 Press C to answer the page 2 When you finish talking press OFF 1 Press INTERCOM to answer the page 2 When you finish talking press INTERCOM Note L When the ringer volume for outside calls is set to off page 16 23 the handset and or base unit rings at a low level for intercom calls Transferring calls conference calls Outside calls can be transferred between 2 handsets 2 hand...

Page 39: ...ring a transferred call Press C to answer the page Note L After the paging party disconnects you can talk to the outside caller Handset locator You can locate a misplaced handset by paging it 1 Base unit LOCATOR L All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset Press INTERCOM then press OFF Note L When the ringer volume for outside calls is set to off pag...

Page 40: ...r in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place Hook A B 1 1 1 1 1 2 1 2 2 ...

Page 41: ...let page 10 L There are 2 common types of wall phone plates The distance between 1 and 2 may vary depending on the size of the wall phone plate installed To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure 83 mm 31 4 inc...

Page 42: ...nly the rechargeable Ni MH batteries noted on page 5 11 Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again Insert battery L The handset was placed on the base unit or charger without batteries Insert the batteries properly page 11 Invalid L There is no handset registered to the base unit matching the handset number you ent...

Page 43: ... page 26 I cannot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the ...

Page 44: ...y charged the batteries but the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again Problem Cause solution Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Place the base unit and use the handset away from sources of interference L Move closer to the base ...

Page 45: ...s L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late L Depending on your service provider telephone company the unit may display the caller s information at 2nd ring or later L Move closer to the base unit The caller list incoming phone numbers are not edited automatically L The Caller ID number auto edit ...

Page 46: ...ase unnecessary messages page 31 L The recording time is set to Greeting only Change the setting page 35 L If you subscribe to the voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 34 I cannot operate the answering system L Someone is using the unit...

Page 47: ... base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use Problem Cause solution If you need assistance with setup or operation 1 Visit our website http www panasonic com help 2 Contact us via the web at http www panasonic com contactinfo 3 Call us at 1 800 211 PANA 1 800 211 7262 TTY users hearing or speech impaired users can c...

Page 48: ...ct is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the custom...

Page 49: ...using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in...

Page 50: ...ies with FCC radiation exposure limits set forth for an uncontrolled environment L To comply with FCC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between the product and all person s body excluding extremities of hands wrist and feet L This product may not be collocated or operated in conjunction with any other antenna or transmitter L For body worn...

Page 51: ...3 32 inches 5 21 32 inches 4 7 32 inches Mass Weight Approx 190 g 0 42 lb Power consumption Standby Approx 1 1 W Maximum Approx 3 7 W RF Transmission power 200 mW max Power supply AC adaptor 120 V AC 60 Hz Dimensions Approx height 156 mm width 48 mm depth 32 mm 6 1 8 inches 1 7 8 inches 1 1 4 inches Mass Weight Approx 130 g 0 29 lb RF Transmission power 200 mW max Power supply AAA R03 Ni MH batter...

Page 52: ...r speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monda...

Page 53: ...y period there will be no charge for parts You must mail in your product prepaid during the Limited Warranty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only co...

Page 54: ... Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someo...

Page 55: ... 19 CID Caller ID 27 Conference calls 38 Customer support 26 D Date and time 14 Dialing mode 14 Direct commands 22 Display Contrast 22 Language 14 E Error messages 42 F Flash 16 23 G Greeting message 30 H Handset Deregistration 26 Locator 39 Registration 26 Hold 16 I Intercom 38 K Key tone 22 L Line mode 23 M Making calls 15 Missed calls 27 Mute 16 N Night mode 25 P Pause 15 Phonebook 18 Power fai...

Page 56: ...n in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2007 Panasonic Communications Co Ltd All Rights Reserved Serial No Date of purchase found on the bottom of the base unit Name and address of dealer If your product is not working properly 1 Read this Operating Instructions 2 Visit our website http www panasonic com help L FAQs and troubleshooting hin...

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