Panasonic KX-TG4311BX Operating Instructions Manual Download | Manualshive

Page: 37 / 44

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Useful Information

37

Caller ID

Problem

Cause/solution

Caller information is not
displayed.

L

You need to subscribe to Caller ID service.
Contact your service provider/telephone
company for details.

L

If your unit is connected to any additional
telephone equipment such as a Caller ID box
or cordless telephone line jack, plug the unit
directly into the wall jack.

L

If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.

L

Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.

Caller information is displayed
late.

L

Depending on your service
provider/telephone company, the unit may
display the caller’s information at 2nd ring or
later.

L

Move closer to the base unit.

Time on the unit is shifted.

L

Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to

“

Manual

”

(off) (page 22).

TG4311BX.book Page 37 Monday, November 10, 2008 9:32 AM

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Summary of Contents for KX-TG4311BX

Page 1: ...e read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions 5 8 GHz Digital Cordless Phone Model No KX TG4311BX with 2 Handsets Model No KX TG4312BX Model shown is KX TG4311BX TG4311BX book Page 1 Monday November 10 2008 9 32 AM ...

Page 2: ...wering Calls Making calls 14 Answering calls 14 Useful features during a call 15 Dial lock 16 Phonebook Phonebook 17 Programming Programmable settings 19 Special instructions for programmable settings 23 Caller ID Service Using Caller ID service 25 Caller list 25 Voice Mail Service Voice mail service 28 Intercom Locator Intercom 29 Transferring calls conference calls 29 Handset locator 30 Useful I...

Page 3: ... KX TG4311BX KX TG4312BX L References in these operating instructions to the charger and multiple handsets are for KX TG4312 only Notable differences between the models KX TG4311 series L Model shown is KX TG4312 Model No Base unit Handset Part No Part No Quantity KX TG4311 KX TG4311 KX TGA434 1 KX TG4312 KX TG4312 KX TGA431 2 TG4311BX book Page 3 Monday November 10 2008 9 32 AM ...

Page 4: ...l hydride Ni MH type of battery This model requires 2 AAA R03 batteries for every handset For best performance we recommend using Panasonic rechargeable batteries Order No HHR 4MPT No Accessory item Part number Quantity KX TG4311 KX TG4312 1 AC adaptor for base unit PQLV207BX 1 1 2 Telephone line cord 1 1 3 Wall mounting adaptor 1 1 4 Rechargeable batteries 1 2 4 5 Handset cover 2 1 2 6 Charger 1 ...

Page 5: ... or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids detergents cleansers etc onto...

Page 6: ... compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product...

Page 7: ...rom the power outlet L The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 5 C or greater than 40 C Damp basements should also be avoided L The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal obje...

Page 8: ... B MENU C Soft keys D Headset jack E C TALK F s SP PHONE Speakerphone G Dial keypad TONE H FLASH CALL WAIT I Charge indicator Ringer indicator J Receiver K Display A B R KX TG4311 KX TG4312 O P A J K M N C L I Q B C H G D E F O TG4311BX book Page 8 Monday November 10 2008 9 32 AM ...

Page 9: ...ure shown directly above it on the display Display Handset display items 1 KX TG4312 Connections Connect the AC adaptor cord A by pressing the plug firmly B Connect the telephone line cord until it clicks into the base unit and telephone line jack C Base unit L Use only the supplied Panasonic AC adaptor PQLV207BX L Use only the supplied telephone line cord Using another telephone line cord may not...

Page 10: ...e attach a DSL ADSL filter contact your DSL ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following noise is heard during conversations Caller ID features do not function properly Batteryinstallationand replacement Important L Use the supplied rechargeable batteries Part No HHR 65AAAB L When installing the batteries Wipe the battery ends ...

Page 11: ...ompleted is displayed 1 KX TG4312 Note L It is normal for the handset to feel warm during charging L If you want to use the handset immediately charge the batteries for at least 15 minutes L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Note L The batteries ...

Page 12: ... on the base unit or charger and let it charge for at least 7 hours Symbols used in these operating instructions Operation Operating time In continuous use 5 hours max Not in use standby 11 days max While using the clarity booster feature page 16 3 hours max Symbol Meaning The words in the brackets indicate button names soft key names on the handset and base unit Example Unit keys C OFF Soft keys ...

Page 13: ... MENU i 1 0 1 2 Enter the current date month and year by selecting 2 digits for each Example 15 July 2008 1 5 0 7 0 8 3 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 0 9 3 0 4 AM PM Select AM or PM 5 Save i OFF Note L To correct a digit press V or to move the cursor to the digit then make the correction L The date and time may be incorrect after...

Page 14: ... i Yes i OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 i PAUSE 2 Dial the phone number i C Note L A 3 5 second pause is ...

Page 15: ...lso take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press Mute during an outside call L Mute flashes 2 To return to the conversation press Mute again Note L Mute is a soft key visible on the handset display during a call Flash FLASH allows you to use the special features of your host PBX such as transferring an ex...

Page 16: ...side call To join the conversation press C when the other handset is on an outside call Dial lock This feature prohibits making outside calls The default setting is OFF Important L When dial lock is turned on only phone numbers stored in the phonebook as emergency numbers numbers stored with a at the beginning of the name can be dialed using the phonebook page 17 We recommend storing emergency num...

Page 17: ...es page 17 Character table for entering names L To enter another character that is located on the same dial key first press to move the cursor to the next space Correcting a mistake Press or to move the cursor to the character or number you want to erase then press Clear Enter the appropriate character or number L Press and hold Clear to erase all characters or numbers Finding and calling a phoneb...

Page 18: ...u are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MENU L Instead of pressing MENU you can also press Ph book if it is shown on the display 2 V Select the desired entry 3 Press Call to dial the number Note L When storing a calling card acce...

Page 19: ...ect L In some cases you may need to select from sub menu 2 i Select 4 Press V or to select the desired setting i Save L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L See page 21 for the default settings Main menu Sub menu 1 Sub menu 2 Page Night mode On Off 23 Start End 23 Ringer setting Ringer volume Ringer tone Set date time Date and time 1...

Page 20: ...g another handset KX TG4312 2 If the Caller ID time and date display service is available in your area this feature allows the unit to automatically adjust the date and time setting when caller information is received To use this feature set the date and time first TG4311BX book Page 20 Monday November 10 2008 9 32 AM ...

Page 21: ...38 Dial lock 2 5 1 r 16 HS registration Handset registration 1 3 0 38 Key tone 3 1 6 5 1 On 0 Off LCD contrast Display contrast 1 4 5 1 6 Level 1 6 3 Night mode On Off 2 3 8 1 On 0 Off 23 Night mode Start End 2 3 7 11 00 PM 06 00 AM 23 Ringer tone 4 Handset 1 6 1 1 3 Tone 1 3 4 7 Melody 1 4 Ringer volume Handset 1 6 0 1 Low 2 Medium 3 High 0 Off Set alarm 7 2 0 1 Once 2 Daily 0 Off 23 Set area cod...

Page 22: ...her hear a dial tone or no one on the line when you answer the call 5 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 6 Generally the line mode setting should not be adjusted If Line in use is not displayed when another phone connected to the same line is in use you need to change the line mode to A 7 If the Caller ID time and date display servi...

Page 23: ... off 1 MENU i 2 3 8 2 V Select On or Off i Save i OFF Note L When the night mode is turned on Night mode is displayed during the selected period Alarm You can set one of 2 different alarm options once or daily at a time for each handset An alarm sounds at the set time for 1 minute You can choose an alarm sound from 3 tones and 4 melodies Important L Set the date and time beforehand page 13 1 MENU ...

Page 24: ...ou select Once the setting changes to Off after the alarm sounds L When the ringer volume for outside calls is set to off page 21 the alarm sound is heard at a low level TG4311BX book Page 24 Monday November 10 2008 9 32 AM ...

Page 25: ...w if you should view the caller list to see who called while you were away Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook You...

Page 26: ...digit press or to move the cursor then press Clear Enter the correct number 3 Save i OFF To erase your area code 1 MENU i 2 5 5 2 Press and hold Clear until all digits erased i Save i OFF Editing a caller s phone number before calling back You can edit a phone number in the caller list 1 View CID 2 V Select the desired entry i Select i Edit 3 Add or erase digits to the beginning of the number as n...

Page 27: ...Caller ID Service 27 L If there is name information for the caller go to step 5 4 Enter the name 16 characters max page 17 i Next i Save 5 OFF TG4311BX book Page 27 Monday November 10 2008 9 32 AM ...

Page 28: ... your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone Please contact your service provider telephone company for details of this service TG4311BX book Page 28 Monday November 10 2008 9 32 AM ...

Page 29: ...de calls can be transferred between 2 handsets 2 handsets can have a conference call with an outside party 1 During an outside call press INTERCOM to put the call on hold 2 Press the right soft key 3 Wait for the paged party to answer L If the paged party does not answer press C to return to the outside call 4 To complete the transfer Press OFF L The outside call is being routed to the destination...

Page 30: ...it 1 Base unit LOCATOR L The handset beeps for 1 minute 2 To stop paging Base unit Press LOCATOR Handset Press OFF Note L When the ringer volume for outside calls is set to off page 21 the handset rings at a low level for paging TG4311BX book Page 30 Monday November 10 2008 9 32 AM ...

Page 31: ...ne line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B 3 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place A B Hook 2 1 2 1 TG4311BX book Page 31 Monday November 10 2008 9 32 AM ...

Page 32: ...mounting adaptor While pushing down the release levers A remove the adaptor B Charger 1 Drive the screws not included into the wall 2 Mount the charger A then slide it down B and to the right C until it is secure Available for KX TG4312 220 240 V AC 50 60 Hz Screws 83 mm To single line telephone jack B A A 25 4 mm Screws 220 240 V AC 50 60 Hz A B C TG4311BX book Page 32 Monday November 10 2008 9 3...

Page 33: ...nserted Use only the rechargeable Ni MH batteries noted on page 4 10 Error L The handset s registration has failed Move the handset and base unit away from all electrical appliances and try again L The entered password was wrong in programming dial lock Enter the correct password Insert battery L The handset was placed on the base unit or charger without batteries Insert the batteries properly pag...

Page 34: ...Useful Information 34 1 KX TG4312 Phonebook full L The phonebook memory is full Erase unnecessary entries page 18 Display message Cause solution TG4311BX book Page 34 Monday November 10 2008 9 32 AM ...

Page 35: ...nnot hear a dial tone L The base unit s AC adaptor or telephone line cord is not connected Check the connections L If you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telep...

Page 36: ...l interference Place the base unit and use the handset away from sources of interference L Move closer to the base unit L If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring L The ringer volume is turned off Adjust the ringer volume page 21 L Night mode is turn...

Page 37: ...cting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late L Depending on your service provider telephone company the unit may display the caller s information at 2nd ring or later L Move closer to ...

Page 38: ...uld be completed within 90 seconds 3 Handset Press OK then wait until a beep sounds i OFF While registering Base registering is displayed on another handset KX TG4312 If the registration fails try to deregister the handset KX TG4311 Press MENU i 1 3 1 i 3 3 5 i OK i 1 then re register it again KX TG4312 Use another handset to deregister the unstable handset Press MENU i 1 3 1 i 3 3 5 i OK i 1 or 2...

Page 39: ...n I cannot remember the dial lock password L Turn the dial lock off using the following method 1 MENU i 2 5 1 2 Press 7 0 0 0 3 Save i Yes i OFF Problem Cause solution Liquid or other form of moisture has entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset b...

Page 40: ...ight Approx 160 g Power consumption Standby Approx 1 9 W Maximum Approx 5 7 W RF Transmission power 200 mW max Power supply AC adaptor 220 240 V AC 50 60 Hz Dimensions Approx height 156 mm width 48 mm depth 32 mm Mass Weight Approx 130 g RF Transmission power 200 mW max Power supply AAA R03 Ni MH battery 2 1 2 V 630 mAh Dimensions Approx height 51 mm width 75 mm depth 88 mm Mass Weight Approx 60 g...

Page 41: ...ands 21 Display Contrast 21 E Emergency numbers 17 Error messages 33 F Flash 15 21 H Handset Locator 30 Hold 15 I Intercom 29 K Key tone 21 L Line mode 21 M Making calls 14 Missed calls 25 Mute 15 N Night mode 23 P Pause 14 Phonebook 17 Power failure 10 R Redialing 14 Ringer tone 21 Rotary pulse service 16 S SP PHONE Speakerphone 14 T Time adjustment 22 Transferring calls 29 Troubleshooting 35 V V...

Page 42: ...Notes 42 TG4311BX book Page 42 Monday November 10 2008 9 32 AM ...

Page 43: ...Notes 43 TG4311BX book Page 43 Monday November 10 2008 9 32 AM ...

Page 44: ...for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2008 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan TG4311BX...

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