Problem
Cause/solution
Noise is heard, sound cuts in
and out.
R
You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 13, 21).
R
Silent mode is turned on. Turn it off (page 25).
R
The ringer volume is turned off by pressing and holding
0
(
). Press and hold
0
(
) again to turn it on
I cannot make a call.
R
The dialing mode may be set incorrectly. Change the
setting (page 12).
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service may not be available in some
areas. Contact your phone service provider for details.
Caller information is displayed
or announced late.
R
Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
Caller information is not
announced.
R
The handset or base unit’s ringer volume is turned off.
Adjust it (page 13, 21).
R
The Talking Caller ID feature is turned off. Turn it on
(page 22).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
For assistance, please visit http://shop.panasonic.com/support
37
Useful Information
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