Panasonic KX-TG2721NZ Operating Instructions Manual Download Page 35 | Manualshive

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Problem

Cause/solution

Noise is heard, sound cuts
in and out.

R

You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.

R

Move closer to the base unit.

R

If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.

The handset does not ring.

R

The ringer volume is turned off. Adjust ringer volume
(page 14).

The base unit does not
ring.

R

The ringer volume is turned off. Adjust ringer volume
(page 19).

I cannot make a call.

R

If you are using a BT double adaptor to connect the unit,
remove the adaptor and connect the unit to the phone wall
socket directly. If the unit operates properly, check or replace
the adaptor.

R

The unit is not designed to be used with rotary/pulse dialling
services.

Caller ID

Problem

Cause/solution

Caller information is not
displayed.

R

You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.

R

If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
socket.

R

If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.

R

Other telephone equipment such as a monitored Burglar
Alarm or the modem in the SKY Digital decoder may be
interfering with this unit. Disconnect the other equipment and
try again.

Caller information is slow
to display.

R

Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or
later. Set the first ring to

“

Off

”

(page 19).

R

Move closer to the base unit.

The name stored in the
phonebook is not fully
displayed while an outside
call is being received.

R

Edit the phonebook entry name to fit in 1 line of text (page 16).

35

Useful Information

TG2721_2722NZ(en)_0807_ver002.pd35 35

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Summary of Contents for KX-TG2721NZ

Page 1: ...Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TG2721_2722NZ en _0807_ver002 pd1 1 2012 08 07 10 29 45 ...

Page 2: ...es 16 Programming Programmable settings 18 Special programming 20 Caller ID Service Using Caller ID service 22 Caller list 22 Answering System Answering system 24 Turning the answering system on off 24 Greeting message 24 Listening to messages using the base unit 25 Listening to messages using the handset 26 Remote operation 26 Answering system settings 28 Voice Mail Service Voice mail service 29 ...

Page 3: ...odel numbers will be omitted in these instructions KX TG2721NZ KX TG2722NZ Accessory information Supplied accessories No Accessory item Part number Quantity KX TG2721 KX TG2722 A AC adaptor PNLV226AL 1 2 B Telephone line cord 1 1 C Rechargeable batteries 1 2 4 D Handset cover 2 1 2 E Charger 1 1 See page 4 for replacement battery information 2 The handset cover comes attached to the handset A B C ...

Page 4: ...m Model number Rechargeable batteries HHR 4MVT or HHR 4MRT 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A405 1 Replacement batteries may have a different capacity from that of the supplied batteries 4 Introduction TG2721_2722NZ en _0807_ver002 pd4 4 2012 08 07 10 29 46 ...

Page 5: ...llow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telep...

Page 6: ...R To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R The earpiece on the handset is magnetised and may retain small metallic objects R The unit s answering system only responds to Distinctive Alert cadence s DA1 and DA3 R Not all telep...

Page 7: ...rs R The product should be kept free from excessive smoke dust high temperature and vibration R The product should not be exposed to direct sunlight R Do not place heavy objects on top of the product R When you leave the product unused for a long period of time unplug the product from the power outlet R The product should be kept away from heat sources such as radiators cookers etc It should not b...

Page 8: ... 1 90 GHz R RF transmission power Approx 10 mW average power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 54 W Maximum Approx 2 7 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Note R Design and specifications are subject to change without notice R The illustrations in these inst...

Page 9: ...is required if you have DSL ADSL service Correct Incorrect To power outlet Click n Charger To power outlet Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY Battery charging Charge for about 7 hours R When the batteries are fully charged Fully charged is displayed Confirm Charging ...

Page 10: ...ontacts Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium L...

Page 11: ...DN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN Caller list View the caller list MEN T Redial View the redial list Base unit A C D E B H I G F MjN MkN Volume up down M N Erase M N Play Message indicator Charge contacts Speaker M N M N Repeat Skip MnN Stop M N Locator M N Answer on Answer on indicator 11 Getting Star...

Page 12: ...ing used by another handset 1 the base unit 1 KX TG2722 2 Voice mail subscribers only Turning the power on off Power on Press M N for about 1 second Power off Press M N for about 2 seconds Initial settings Symbol meaning Example MbN Off Press MCN or MDN to select the words in quotations Display language 1 M N 2 MbN Handset Setup a M N 3 MbN Display Setup a M N 4 MbN Select Language a M N 5 MbN Sel...

Page 13: ...ode by just pressing MR ECON The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and ECO is shown on the handset display When the one touch eco mode is off Normal is temporarily displayed and ECO goes off from the handset display Note R When there is another cordless phone nearby and it is in use the base unit transmission power may not be reduced KX TG2722...

Page 14: ...nce service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 16 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a M N 2 Dial the phone number a M N Note R A 3 second pause is inserted each time M N is pressed Answering calls 1 Lift the handset and press M N or M N when the unit rings R You can also answe...

Page 15: ...l telephone services Note R To change the recall flash time see page 19 For Call Waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting t...

Page 16: ... pressing and holding MCN or MDN 3 M N Searching by first character 1 M N R Change the character entry mode if necessary M N a MbN Select the character entry mode a M N 2 Press the dial key 0 to 9 which contains the character you are searching for page 31 R Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key R If there is no entry ...

Page 17: ... Completed is displayed R To continue copying another entry MbN Yes a M N a MbN Select the desired entry a M N 4 M N Copying all entries 1 M N a M N 2 MbN Copy All a M N 3 Enter the handset number you wish to send the phonebook entry to R When all entries have been copied Completed is displayed 4 M N 17 Phonebook TG2721_2722NZ en _0807_ver002 pd17 17 2012 08 07 10 29 46 ...

Page 18: ... exit the operation press M N Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Main menu Sub menu 1 Sub menu 2 Caller List 22 Answer System Play New Msg 26 Play All Msg 26 Erase All Msg 1 26 Greeting Start REC 1 Record greeting 25 Play Greeting 25 Default 1 Re...

Page 19: ...ff 21 1 If you program these settings using one of the handsets you do not need to program the same item using another handset KX TG2722 2 KX TG2722 3 The ringer tone may continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 4 The preset melodies in this product are used with permission of 2011 Cop...

Page 20: ...nd month 6 Set the desired time a M N 7 MbN Select the desired alarm tone a M N R We recommend selecting a different ringer tone from the one used for outside calls 8 M N a M N R When the alarm is set is displayed Note R To stop the alarm lift the handset and press M N or place the handset on the base unit or charger R When the handset is in use the alarm will not sound until the handset is in sta...

Page 21: ...y flash on the handset momentarily This is normal and the handset can be used once stops flashing Registering the DECT repeater KX A405 to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold M N for about 5 se...

Page 22: ...formation for the last 50 callers is logged in the caller list from the most recent call to the oldest R If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system caller information may not b...

Page 23: ...telephone number which is sent to your telephone from your local telephone exchange includes 0 and an area code prefix For local calls 0 and the area code prefix can be omitted 1 MFN 2 MbN Select the desired entry a M N 3 MbN Edit and Call a M N 4 Edit the number R Press dial key 0 to 9 to add M N to delete 5 M N Erasing caller information 1 MFN 2 MbN Select the desired entry a M N 3 MbN Erase or ...

Page 24: ... recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press M N to turn on off the answering system R W...

Page 25: ...sage once you record your own greeting message you need to erase your own greeting message 1 M N 2 MbN Answer System a M N 3 MbN Greeting a M N 4 MbN Default a M N 2 times 5 M N Playing back the greeting message 1 M N 2 MbN Answer System a M N 3 MbN Greeting a M N 4 MbN Play Greeting a M N 5 M N Listening to messages using the base unit When new messages have been recorded M N on the base unit fla...

Page 26: ...laying message Key Operation 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback MbN Play a M N Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press M N during playback 2 MbN Call Bac...

Page 27: ... and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note R If you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message d...

Page 28: ...t your service provider telephone company on how to operate this service and how you will be notified that you have messages To use this service you will be required to leave your answering machine off on your unit page 24 This will allow the service to receive any messages R To use the unit s answering machine rather than the service provided by your service provider telephone company please cont...

Page 29: ...vice provider telephone company not your telephone When you have new messages is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important R If still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds R To use the voice mail servi...

Page 30: ... Press M N Transferring calls conference calls Available for KX TG2722 Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press M N 2 MbN Intercom a M N R flashes to indicate the outside call is on hold 3 Enter the desired handset number you want to transfer to 4 Wait for the paged party to answer R If the paged party...

Page 31: ...r another character located on the same dial key press MEN to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek Extended 1 Extended 2 and Cyrillic When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly When the unit displays ...

Page 32: ...lowing are used for both uppercase and lowercase Extended 2 character table R The following are used for both uppercase and lowercase Cyrillic character table 32 Useful Information TG2721_2722NZ en _0807_ver002 pd32 32 2012 08 07 10 29 47 ...

Page 33: ...d Re register the handset page 37 Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor and turn off the handset then reconnect the base unit s AC adaptor and turn on the handset General use Problem Cause solution The handset does not turn on even after installing charged batteries R Place the handset on the base unit ...

Page 34: ...lay is in a language I cannot read R Change the display language page 12 I cannot activate the eco mode R You cannot set eco mode when you set the repeater mode On If required set the repeater mode to Off page 21 Battery recharge Problem Cause solution The handset beeps and or flashes R Battery charge is low Fully charge the batteries page 9 I fully charged the batteries but still flashes or the o...

Page 35: ... Problem Cause solution Caller information is not displayed R You must subscribe to a Caller ID service Contact your service provider telephone company for details R If your unit is connected to any additional telephone equipment remove and plug the unit directly into the wall socket R If you use a DSL ADSL JetStream service we recommend that you contact your DSL ADSL service provider to have a DS...

Page 36: ...rong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 27 R The answering system is turned off Turn it on page 27 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from t...

Page 37: ...registering a handset 1 M N 2 MbN Base Unit Setup a M N 3 335 a M N R All handsets registered to the base unit are displayed 4 Enter the desired handset number you want to cancel a M N 5 MbN Yes a M N R A confirmation tone sounds R The handset does not beep when cancelling its own registration 6 M N Changing the base unit PIN Personal Identification Number Important R If you change the PIN please ...

Page 38: ...ough to support the weight of the unit R Drive the screws not supplied into the wall n Base unit n Charger 50 mm Screws Hook Longer than 20 mm Space 6 mm 25 mm Screws Hooks Longer than 20 mm Space 5 mm 38 Useful Information TG2721_2722NZ en _0807_ver002 pd38 38 2012 08 07 10 29 48 ...

Page 39: ... AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Replace fuses o...

Page 40: ...ter entry 31 Conference calls 30 D Date and time 12 Display Contrast 19 Language 12 E Eco mode 13 Error messages 33 F First ring 19 H Handset Deregistration 37 Locator 30 Registration 37 Hold 15 I Intercom 30 K Keytones 19 M Making calls 14 Missed calls 22 Mute 15 P Pause 14 Phonebook 16 PIN 37 Power failure 10 Power on off 12 Privacy mode 19 R Recall flash 15 Redialling 14 Repeater 21 Ringer tone...

Page 41: ...41 Notes TG2721_2722NZ en _0807_ver002 pd41 41 2012 08 07 10 29 48 ...

Page 42: ...42 Notes TG2721_2722NZ en _0807_ver002 pd42 42 2012 08 07 10 29 48 ...

Page 43: ...43 Notes TG2721_2722NZ en _0807_ver002 pd43 43 2012 08 07 10 29 48 ...

Page 44: ...your purchase receipt here Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2012 PNQX5405ZA PNQX5405ZA PNQX5405ZA TT0912MU0 D TG2721_2722NZ en _0807_ver002 p...

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