Problem
Cause/solution
Noise is heard, sound cuts
in and out.
R
You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust ringer volume
(page 13).
The base unit does not
ring.
R
The ringer volume is turned off. Adjust ringer volume
(page 18).
I cannot make a call.
R
The dialling mode may be set incorrectly. Change the setting
(page 12).
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or
later. Set the first ring to
“
Off
”
(page 18).
R
Move closer to the base unit.
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
R
Edit the phonebook entry name to fit in 1 line of text (page 15).
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Useful Information
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