Panasonic KX-TG2431NZ Operating Instructions Manual Download Page 59

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Useful Information

Battery charge

Power failure

Problem

Cause & solution

“

Recharge battery

” is

displayed,

flashes

or the handset beeps
intermittently.

Fully charge the battery (page 12).

“

Charge for 6h

” and

are displayed and

the handset does not
work.

The battery has been discharged. Fully charge the
battery (page 12).

I charged the battery fully,
but “

Recharge

battery

” is still

displayed and/or

continues to flash, or
“

Charge for 6h

” and

are displayed.

Clean the charge contacts and charge again (page 12).

The battery may need to be replaced (page 13). If you
install a new battery, fully charge it (page 12).

The CHARGE indicator
does not go out after the
battery has been
charged.

This is normal.

The handset display is
blank.

Confirm that the battery is properly installed.

Fully charge the battery (page 12).

Problem

Cause & solution

The unit will not function.

This product is not designed to make calls in the event
of a power failure. We recommend connecting a
standard telephone to the same telephone line in the
event that emergency calls need to be made during a
power failure (page 10).

Summary of Contents for KX-TG2431NZ

Page 1: ... Please read these Operating Instructions before using the unit and save for future reference Charge the battery for 6 hours before initial use 2 4 GHz Digital Cordless Answering System Model No KX TG2431NZ Operating Instructions 2 4 GHz Digital Cordless Answering System with Dual Handsets Model No KX TG2432NZ Model shown is KX TG2431NZ ...

Page 2: ...D service 27 Caller list 28 Viewing the caller list and calling back 28 Editing a caller s phone number before calling back 29 Storing caller information into the phonebook 29 Erasing caller information 29 Intercom Features Intercom 30 For KX TG2431NZ users 30 For KX TG2432NZ users 31 Transferring a call KX TG2432NZ only 32 Conference calls KX TG2432NZ only 32 Programmable Settings Guide to handse...

Page 3: ... 49 Caller s recording time 50 Message alert 50 Useful Information Belt clip 51 Headset optional 51 Wall mounting 52 Base unit 52 Charger KX TG2432NZ only 53 Error messages 54 Troubleshooting 55 General use 55 Programmable settings 55 Making answering calls Intercom 56 Phonebook 57 Caller ID 57 Answering system 58 Battery charge 59 Power failure 59 Technical information 60 Base unit 60 Handset 60 ...

Page 4: ...llowing information for future reference Attach your purchase receipt here Your phone L References in these operating instructions to the charger and to the other handset are for KX TG2432NZ users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer KX TG2431NZ KX TG2432NZ ...

Page 5: ...ccessories No Accessory items Quantity KX TG2431NZ KX TG2432NZ 1 AC adaptor 1 2 2 Telephone line cord 1 1 3 Battery 1 2 4 Handset cover 1 2 5 Belt clip 1 2 6 Charger 1 1 2 3 4 5 6 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P105 Headset KX TCA88AL ...

Page 6: ...it 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorised service centre when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorised service centre when t...

Page 7: ...ice centre Medical L Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2 4 GHz to 2 48 GHz and the power output level can range from 0 04 to 0 1 watts Do not use the unit in health care facilities if any regulations posted in the...

Page 8: ...e base unit in a HIGH and CENTRAL location with no obstructions such as walls L Raising the antenna vertically L If you use the handset near a microwave oven which is being used noise may be heard Move away from the microwave oven and closer to the base unit L If you use the handset near another cordless phone s base unit noise may be heard Move away from the other cordless phone s base unit and c...

Page 9: ...ounds near metal objects such as wire fences etc L Operating near 2 4 GHz electrical appliances may cause interference Move away from the electrical appliances Routine care L Wipe the outer surface of the unit with a soft cloth Do not use benzine thinner or any abrasive powder ...

Page 10: ...or to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected L The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a BT double adaptor L The unit is not designed to be used with rotary pulse dialling services Telephone line cord To power outlet 220 240 V AC 50...

Page 11: ... ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 27 do not function properly Battery installation 1 Insert the battery 1 and press it down until it snaps into the compartment 2 2 Close the handset cover Telephone line cord Noise filter For ADSL users 1 2 ...

Page 12: ...ften if the unit is subject to grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will continue showin...

Page 13: ...n until Recharge battery is displayed or 7 flashes This will maximise the battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h ...

Page 14: ...CATOR INTERCOM D Repeat E Skip F Antenna G Speaker H ERASE I GREETING REC Recording J STOP K GREETING CHECK L Display M Charge contacts N MIC Microphone O CHARGE indicator P VOL Volume Q MESSAGE MESSAGE indicator R ANSWER ON ANSWER ON indicator KX TG2432NZ KX TG2431NZ A B C D E F G H I J K L M N O P Q R ...

Page 15: ...cator I Receiver J Display K MENU L OFF M MUTE CLEAR N HOLD INTERCOM O Microphone P Charge contacts Charger KX TG2432NZ only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or A B C D E F G H I J K L M N B O P A B ...

Page 16: ...ey will also light when a call is being received Displayed item Meaning E Flashes when message memory is full E Flashes when the date and time need to be set C Base unit is on an intercom call or handset is using the answering system When flashing base unit is paging or is being paged B C Line is in use When flashing a call is on hold or the answering system is answering a call When flashing rapid...

Page 17: ... the handset beeps 3 times the date and time were not set correctly Enter the correct digits 7 Press OFF Note L If you make a mistake when entering the date and time press V or to move the cursor then make the correction L If a power failure occurs E will flash to indicate the date and time must be set again To confirm the date and time Repeat steps 1 and 2 Press OFF when finished Time adjustment ...

Page 18: ...k alternately with the caller in a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the ente...

Page 19: ...r indicator flashes rapidly 1 Lift the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press C To activate this feature se...

Page 20: ...nnected MUTE button You can mute your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature can simulate a band signal above the normal bandwidth limitations achieving a s...

Page 21: ...erating time will be shortened page 13 Call share KX TG2432NZ only When the other handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service ...

Page 22: ...o receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a Call Waiting tone Press Recall to answer the 2nd call L The 1st call is put on hold while you answer the 2nd call L To switch between calls press Recall Note L Please contact your telephone company for details and availability of this service in your area ...

Page 23: ... want to change the name and number press Edit then repeat from step 3 7 Press Save L To add other items repeat from step 2 8 Press OFF Note L Your telephone company may charge you for a local call if the number dialled has the area code prefix included If this is unacceptable dial only the 7 digit local number Do not dial the 0 prefix or the area code To store emergency numbers Emergency numbers ...

Page 24: ...play the desired item L To exit the phonebook press OFF 4 Press C s or Call Note L To view a phone number over 16 digits long follow steps 1 to 3 then press Edit and Next Press OFF when finished To search for a name by initial 1 Press Phonebook then press Search 2 Press the dialling button 0 to 9 or which corresponds to the first letter you are searching for see the character table Example LISA Pr...

Page 25: ...other items repeat from step 2 5 Press OFF Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call Example Using a long distance calling card 1 Dial from the phonebook 18000123456 Calling card access number 2 When prompted dial from the phonebook 1234 Calling card PIN 3 When prompted dial from the phonebook 15550123456 the person you want to call...

Page 26: ...k by pressing V or then press 3 Scroll to Copy 1 item by pressing V or then press 4 Press V or repeatedly to display the desired item L To search for the item by initial see page 24 5 Press Send L When the item has been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received L To copy another item repeat from step 4 6 Press OFF Copy...

Page 27: ...git local number Do not dial the 0 prefix or the area code Caller ID features When an outside call is being received the calling party s phone number will be displayed Phone numbers for the last 50 different callers will be logged in the caller list allowing you to return missed calls Caller information is stored by the most recent call to the oldest L When Caller ID information is received and it...

Page 28: ...aller list L Calling back will not be possible if the caller information does not include a phone number L In some cases you may have to edit the number before dialling L If the caller s name and phone number are stored in the phonebook the caller s name and phone number are displayed alternately L If an arrow is displayed after the number the whole phone number will not be shown Press to see the ...

Page 29: ...it the number press Edit then edit the number see Editing a caller s phone number before calling back step 4 3 Press Save L Enter name will be displayed L If the caller has name information the name and phone number will be saved Skip to step 6 4 Enter the name if necessary see page 23 step 3 5 Press Next then press Save L To continue storing other items repeat from step 2 6 Press OFF Note L If th...

Page 30: ... 1 minute L To stop paging press OFF 2 Base unit Press LOCATOR INTERCOM to answer the page 3 Handset When finished talking press OFF Note L During an intercom call the handset user can switch to the speaker by pressing s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to the handset 1 Base u...

Page 31: ... s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to a handset 1 Base unit Press LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 L The handset will beep for 1 minute L To stop paging press either LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 2 Handset Press C s or INTERCOM to answer the page 3 Base uni...

Page 32: ...t answer the call press C or s to return to the call If not answered within 1 minute the call will ring at your handset again If you still do not answer the call within 4 minutes the call will be disconnected Conference calls KX TG2432NZ only A conference call allows 2 handsets to speak together with an outside party 1 During an outside call press INTERCOM L The call will be put on hold 2 To page ...

Page 33: ...ets you will not need to programme the same item using the other handset KX TG2432NZ only 2 KX TG2432NZ only Note L To exit programming press OFF at any time Main menu Sub menu 1 Sub menu 2 Page Message play page 45 Ringer setting Ringer volume page 34 Ringer tone page 35 Interrupt tone page 35 Date and time 1 page 17 Voice enhancer page 36 Dial lock 1 page 38 Copy phonebook 2 Copy 1 item page 26 ...

Page 34: ...etting by pressing V or then press 3 Scroll to Ringer volume by pressing V or then press 4 Press V or repeatedly to select the desired volume L To turn the ringer off press V repeatedly until Off is displayed 5 Press Save Note L When the ringer volume is set to off the handset will display Ringer off and will not ring for outside calls The handset will ring at the low level for intercom calls Ring...

Page 35: ...select one of the melody ringer patterns the ringer will continue to sound for several seconds if the caller hangs up before you answer the call another person answers the call using another phone connected on the same line Handset interrupt tone This tone lets you know when you receive a call while you are on an intercom call page 30 2 default The tone will sound 2 times On The tone will sound fo...

Page 36: ...andset display after lifting up the handset to answer a call turn off this feature Voice enhancer You can turn the voice enhancer feature on or off The default setting is OFF 1 Press MENU 2 Scroll to Voice enhancer by pressing V or then press 3 Press V or repeatedly to select On or Off 4 Press Save then press OFF L When turned on J will be displayed Display options Handset LCD contrast You can adj...

Page 37: ...ode to A 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set line mode by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Storing your area code We recommend storing your area code before using Caller ID page 27 Calls from the same area will be recorded i...

Page 38: ...Dial lock While there are missed calls Dial lock is not displayed when the handset is off the base unit or charger To turn dial lock off 1 Press MENU 2 Scroll to Dial lock by pressing V or then press 3 Enter the same password that was entered when dial lock was turned on 4 Press Save 5 Press Yes L Dial lock off will be displayed 6 Press OFF Note L If you forget the password consult your nearest Pa...

Page 39: ... corresponds to the handset you want to re register LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 until the registering handset number H1 or H2 is displayed L After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 5 Handset Press OK then wait until the handset beeps L Registration is complete Time adjustment Caller ID subscribers only Using this feature t...

Page 40: ...ng mode Direct commands chart Feature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 34 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 35 Interrupt tone 1 3 1 On 2 2 times 0 Off page 35 Message play 2 page 45 Date and time 4 Go to step 3 on page 17 page 17 Voice enhancer 5 1 On 0 Off page 36 Dial lock 6 Go to step 3 on page 38 page 38 LCD contra...

Page 41: ... 2 minutes 3 3 minutes 0 Greeting only page 50 Remote code 0 6 3 Go to step 5 on page 48 page 48 Time adjustment 0 9 1 Caller ID auto 0 Manual page 39 Handset registration 0 0 Go to step 4 on page 39 page 38 Message alert 0 1 On 0 Off page 50 Copy phonebook 1 item 1 1 Go to step 4 on page 26 page 26 Copy phonebook all items 1 2 page 26 Feature Feature code Setting code Page ...

Page 42: ...ing message You can record your own greeting message max 2 minutes that will be played when the answering system answers a call If you do not record a greeting message a pre recorded greeting message will be used Sample greeting message This is your name We are unable to answer the phone right now Please leave a message after the beep Thank you 1 Press GREETING REC L The unit announces To record g...

Page 43: ...available now Please call again Thank you for your call To play back the pre recorded greeting press GREETING CHECK Turning the answering system on off Press ANSWER ON L When the answering system is turned on the ANSWER ON indicator lights and the unit announces Answer set and the day and time L When the answering system is turned off the ANSWER ON indicator turns off and the unit announces Answer...

Page 44: ...back the unit will announce the day and time that each message was recorded Voice time day stamp L At the end of the last message the unit announces End of final message To adjust the speaker volume 9 levels high to off are available Press or repeatedly while using the answering system Repeating a message Press while listening to the message L If pressed within the first 5 seconds of a message the...

Page 45: ... press any buttons after the last message is played back the unit s voice guidance starts Operate the answering system by following the guidance as necessary The unit will announce Press 4 to play back new messages Press 5 to play back all messages L You can press buttons for other playback options see below even if the voice guidance has started L If you do not press any button within 10 seconds ...

Page 46: ...luding a greeting message can be recorded L If message memory becomes full E flashes on the base unit the ANSWER ON indicator flashes rapidly if the answering system is turned on the unit announces Memory full when operating the answering system To record additional messages erase unnecessary messages L If less than 3 minutes of recording time is available the unit will announce the remaining reco...

Page 47: ...ou can hang up at any time L You can ignore the voice guidance and control the unit using remote commands Voice guidance During remote operation the unit s voice guidance will prompt you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a...

Page 48: ...ge to leave a message You can leave a message just as any outside caller can Call your phone number then press to skip the greeting message and record your message after the beep Answering system settings Remote code A remote code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Store any 2 digit number 00...

Page 49: ...d use the unit s answering system properly please note the following L Call Minder and Message Mailbox are services provided by your Service Provider You will need to first subscribe or activate this service through your Service Provider Consult your Service Provider on how to operate this service and how you will be notified that you have messages To use this service you will be required to leave...

Page 50: ...You can also select the recording time by pressing 1 to 3 or 0 Greeting only 6 Press Save then press OFF Note L If message memory becomes full the unit will automatically switch to the Greeting only mode Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded page 44 The default setting is OFF 1 Press MENU 2 Scroll to Initial...

Page 51: ...eadset optional Connecting an optional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for the compatible headset and ordering information To connect an optional headset to the handset Note L Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset L To switch to the speakerphone press s ...

Page 52: ... cord 2 Drive the screws not included into the wall using the wall mount template see below Connect the telephone line cord Mount the unit then slide it down L Raise the antenna To power outlet Fasten the AC adaptor cord Hooks To telephone plug connected to socket Screws not included 82 mm Wall mount template for the base unit 82 mm ...

Page 53: ...32NZ only The charger can be wall mounted as shown below 1 Connect the AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 1 2 3 25 4 mm Screws To power outlet ...

Page 54: ...d copying stopped Press OFF to exit Erase items from the other handset s phonebook page 25 When phonebook memory is available you can copy all phonebook items page 26 or individual items one by one page 26 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is pl...

Page 55: ...the handset may have lost communication with the base unit Register the handset again page 38 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 10 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not ope...

Page 56: ...L While listening to messages using the handset you cannot make a call Exit by pressing OFF L Dial lock is turned on To turn it off see page 38 L If the above remedies do not solve the probrem set the dialling mode Press MENU 0 5 1 Save OFF L The unit is not designed to be used with rotary pulse dialling services I cannot redial by pressing REDIAL L If the last number dialled was more than 48 digi...

Page 57: ...xits after 1 minute of inactivity Problem Cause solution The handset does not display the caller s phone number L You have not subscribed to Caller ID service Contact your telephone company to subscribe L If your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack disconnect the unit from the equipment and plug the unit directly into the wall ja...

Page 58: ...ew messages are recorded L Message memory is full Erase unnecessary messages page 44 I cannot operate the answering system L Someone is operating the answering system L If someone is talking on a conference call you cannot operate the answering system Try again later During message playback the unit rings and cancels playback L A call is being received Answer the call and start again from the begi...

Page 59: ...isplayed L Clean the charge contacts and charge again page 12 L The battery may need to be replaced page 13 If you install a new battery fully charge it page 12 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 12 Problem Cause solution The unit will ...

Page 60: ...Hz 2 48 GHz Dimensions Approx height 167 mm x width 48 mm x depth 31 mm Mass Weight Approx 107 g Power supply Ni MH battery 2 4 V 830 mAh Security codes 1 000 000 Charger KX TG2432NZ only Operating environment 5 C 40 C Dimensions Approx height 65 mm x width 85 mm x depth 95 mm Mass Weight Approx 97 g Power consumption Standby Approx 1 0 W Maximum Approx 3 0 W Power supply AC adaptor 220 240 V AC 5...

Page 61: ... messages 44 45 47 Erasing a message 44 45 47 Error messages 54 Extension number 31 F Function menu Direct commands 40 Table 33 G Greeting message 42 H Handset locator 30 31 Headset optional 51 Hold 20 I Installation AC adaptor 10 Base unit 10 Charger 10 Telephone line cord 10 Intercom Call 30 Paging 30 Interrupt tone 35 K Key tone 38 L LCD contrast 36 Line mode 37 Listening to messages Base unit ...

Page 62: ...ansferring a call 32 Troubleshooting Answering system 58 Battery charge 59 Caller ID 57 General use 55 Making answering calls Intercom 56 Phonebook 57 Power failure 59 Programmable settings 55 V VE voice enhancer 20 Voice enhancer 20 36 Voice guidance 45 47 Volume control Base unit 44 Handset receiver 18 Handset speaker 18 W Wall mounting Base unit 52 Charger 53 ...

Page 63: ......

Page 64: ...n consent of Panasonic Communications Co Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved Sales Department Panasonic New Zealand Limited 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Manufacturer Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Customer Support Centre Tel No 09 272 0178 PQQX14743ZA DM0405SY0 ...

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