Panasonic KX-TG2431AL Operating Instructions Manual Download Page 62

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Index

Ringer

Tone:

Volume:

Ringer off:

Safety instructions:

Soft keys:

SP-phone:

Technical information:

Time adjustment:

Toll saver:

Transferring a call:

Troubleshooting

Answering system:

Battery charge:

Caller ID:

General use:

Making/answering calls, Intercom:

Phonebook:

Power failure:

Programmable settings:

VE (voice enhancer):

Voice enhancer:

Voice guidance:

Volume control

Base unit:

Handset receiver:

Handset speaker:

Wall mounting

Base unit:

Charger:

TG2431AL_2432AL(e).book Page 62 Tuesday, March 15, 2005 6:37 PM

Summary of Contents for KX-TG2431AL

Page 1: ...nstructions before using the unit and save for future reference Charge the battery for 6 hours before initial use 2 4 GHz Digital Cordless Answering System Model No KX TG2431AL Operating Instructions 2 4 GHz Digital Cordless Answering System with Dual Handsets Model No KX TG2432AL Model shown is KX TG2431AL TG2431AL_2432AL e book Page 1 Tuesday March 15 2005 6 37 PM ...

Page 2: ... Viewing the caller list and calling back 26 Editing a caller s phone number before calling back 27 Storing caller information into the phonebook 27 Erasing caller information 27 Intercom Features Intercom 28 For KX TG2431AL users 28 For KX TG2432AL users 29 Transferring a call KX TG2432AL only 30 Conference calls KX TG2432AL only 30 Programmable Settings Guide to handset programming 31 Ringer set...

Page 3: ... 48 Useful Information Belt clip 49 Headset optional 49 Wall mounting 50 Base unit 50 Charger KX TG2432AL only 51 Error messages 52 Troubleshooting 53 General use 53 Programmable settings 53 Making answering calls Intercom 54 Phonebook 55 Caller ID 55 Answering system 56 Battery charge 57 Power failure 57 Instructions to customer 58 Technical information 60 Base unit 60 Handset 60 Charger KX TG243...

Page 4: ... reference Attach your purchase receipt here Your phone L References in these operating instructions to the charger and to the other handset are for KX TG2432AL users only Serial No Date of purchase found on the bottom of the unit Name and address of dealer KX TG2431AL KX TG2432AL TG2431AL_2432AL e book Page 4 Tuesday March 15 2005 6 37 PM ...

Page 5: ...TG2431AL KX TG2432AL 1 AC adaptor 1 2 2 Telephone line cord 1 1 3 Telephone plug 1 1 4 Battery 1 2 5 Handset cover 1 2 6 Belt clip 1 2 7 Charger 1 1 2 3 4 5 6 7 Accessory items Order number Rechargeable nickel metal hydride Ni MH battery HHR P105 Headset KX TCA88AL TG2431AL_2432AL e book Page 5 Tuesday March 15 2005 6 37 PM ...

Page 6: ...ectric shock do not disassemble this unit Take the unit to an authorised service centre when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 12 Unplug this unit from power outlets and refer servicing to an authorised service centre when the following conditions occur ...

Page 7: ...rmine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2 4 GHz to 2 48 GHz and the power output level can range from 0 04 to 0 1 watts Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to ex...

Page 8: ... devices such as fluorescent lamps and motors L The unit should be kept free from excessive smoke dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy objects on top of the unit L When you leave the unit unused for a long period of time unplug this unit from power outlet L The unit should be kept away from heat sources such as heaters kitchen...

Page 9: ...d or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected To power outlet 220 240 V AC 50 60 Hz To socket AC adaptor Telephone line cord Raise the antenna Fasten the AC adaptor cord Hooks Fasten the AC adaptor cord to prevent it from being disconnected AC adaptor To power outlet AC 220 240 V 50 60 Hz B...

Page 10: ...ervice L Please attach a noise filter contact your ADSL provider to the telephone line between the base unit and the telephone line jack in the event of the following Noise is heard during conversations Caller ID features page 25 do not function properly Battery installation 1 Insert the battery 1 and press it down until it snaps into the compartment 2 2 Close the handset cover Telephone line cord...

Page 11: ... grease dust or high humidity Battery strength You can confirm the battery strength on the handset display Recharging the battery Recharge the battery when Recharge battery is displayed or 7 flashes on the handset display the handset beeps intermittently while it is in use Note L Recharge the handset battery for more than 15 minutes or the display will continue showing the indication L If the batt...

Page 12: ... is displayed or 7 flashes This will maximise the battery life Battery replacement If battery performance diminishes make sure you have cleaned the charge contacts and fully charged the battery The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery Recharge battery 7 flashing Charge for 6h 8 L Use only the recharg...

Page 13: ...F Antenna G Speaker H ERASE I GREETING REC Recording J STOP K GREETING CHECK L Display M Charge contacts N MIC Microphone O CHARGE indicator P VOL Volume Q MESSAGE MESSAGE indicator R ANSWER ON ANSWER ON indicator KX TG2432AL KX TG2431AL A B C D E F G H I J K L M N O P Q R TG2431AL_2432AL e book Page 13 Tuesday March 15 2005 6 37 PM ...

Page 14: ...NU L OFF M MUTE CLEAR N HOLD INTERCOM O Microphone P Charge contacts Charger KX TG2432AL only A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing V or A B C D E F G H I J K L M N B O P A B TG2431AL_2432AL e book Page 14 Tuesday March 15 2005 6 37 PM ...

Page 15: ...is being received Displayed item Meaning E Flashes when message memory is full E Flashes when the date and time need to be set C Base unit is on an intercom call or handset is using the answering system When flashing base unit is paging or is being paged B C Line is in use When flashing a call is on hold or the answering system is answering a call When flashing rapidly a call is being received E G...

Page 16: ... date and time were not set correctly Enter the correct digits 7 Press OFF Note L If you make a mistake when entering the date and time press V or to move the cursor then make the correction L If a power failure occurs E will flash to indicate the date and time must be set again To confirm the date and time Repeat steps 1 and 2 Press OFF when finished Time adjustment Caller ID subscribers only Whe...

Page 17: ...n a quiet room L If the other party has difficulty hearing you press V to decrease the speaker volume L While on a call you can switch from the receiver to the speakerphone by pressing s To switch back to the receiver press C To adjust the speaker volume 6 levels high to low are available While using the speaker press V or repeatedly To dial after confirming the entered number 1 Enter the phone nu...

Page 18: ...ift the handset and press C or s L You can also answer a call by pressing any button except V or OFF Any key talk feature 2 When finished talking press OFF or place the handset on the base unit or charger Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger You do not need to press C To activate this feature see page 34 Temporary ringer off ...

Page 19: ...e your voice during a conversation While mute is turned on you will be able to hear the other party but the other party will not be able to hear you To mute your voice press MUTE L Mute will flash on the display L To return to the conversation press MUTE C or s Voice enhancer This feature can simulate a band signal above the normal bandwidth limitations achieving a sound which is close to the actu...

Page 20: ... page 12 Call share KX TG2432AL only When the other handset is on an outside call this feature allows you to join that call To join a conversation press C or s when the other handset is on an outside call L Conference will be displayed PAUSE button for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service For example if you need to dia...

Page 21: ... numbers Emergency numbers are numbers stored in the phonebook that can be dialled using the phonebook even when dial lock is turned on page 36 To store a number as an emergency number add at the beginning of the name see Adding items to the phonebook Character table The dial keys can be used to enter characters To enter a character press the appropriate dial key repeatedly if necessary To enter a...

Page 22: ...re searching for see the character table page 21 Example LISA Press 5 repeatedly to display any name with the initial L L If there is no item corresponding to the letter you selected the next item will be displayed 3 Press V repeatedly to display the desired item L To exit the phonebook press OFF L To dial the displayed number press C or s Editing items in the phonebook 1 Press Phonebook then pres...

Page 23: ...honebook items KX TG2432AL only You can copy one or all of the phonebook items of one handset to the phonebook of the other handset Important L Make sure the destination handset is not in use L Do not place your handset on the base unit or charger until copying has finished otherwise copying will stop L If an outside call is received during the phonebook copy copying will stop You will need to cop...

Page 24: ... then press 3 Scroll to Copy all items by pressing V or then press L When all items have been copied Complete will be displayed L The destination handset display will show Phonebook Receiving then Phonebook Received 4 Press OFF TG2431AL_2432AL e book Page 24 Tuesday March 15 2005 6 37 PM ...

Page 25: ... caller information L If the unit is connected to a PBX system caller information may not be received properly Consult your PBX supplier L If the name display service is available in your area the display will show callers names For further information please contact your telephone company Call waiting and Caller ID compatible If you subscribe to Caller ID service your handset displays the 2nd cal...

Page 26: ...not be possible if the caller information does not include a phone number L In some cases you may have to edit the number before dialling L If the caller s name and phone number are stored in the phonebook the caller s name and phone number are displayed alternately L If an arrow is displayed after the number the whole phone number will not be shown Press to see the remaining numbers or to return ...

Page 27: ...dit the number see Editing a caller s phone number before calling back step 4 3 Press Save L Enter name will be displayed L If the caller has name information the name and phone number will be saved Skip to step 6 4 Enter the name if necessary see page 21 step 3 5 Press Next then press Save L To continue storing other items repeat from step 2 6 Press OFF Note L If the caller information does not i...

Page 28: ...ss OFF 2 Base unit Press LOCATOR INTERCOM to answer the page 3 Handset When finished talking press OFF Note L During an intercom call the handset user can switch to the speaker by pressing s To switch back to the receiver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to the handset 1 Base unit Press LOCATOR INTERCOM L T...

Page 29: ...ver press C L To adjust the base unit s speaker volume press or repeatedly 8 levels high to low are available From the base unit to a handset 1 Base unit Press LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 L The handset will beep for 1 minute L To stop paging press either LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 2 Handset Press C s or INTERCOM to answer the page 3 Base unit When the paged party answers...

Page 30: ... to return to the call If not answered within 1 minute the call will ring at your handset again If you still do not answer the call within 4 minutes the call will be disconnected Conference calls KX TG2432AL only A conference call allows 2 handsets to speak together with an outside party 1 During an outside call press INTERCOM L The call will be put on hold 2 To page the other handset press handse...

Page 31: ...mme the same item using the other handset KX TG2432AL only 2 KX TG2432AL only Note L To exit programming press OFF at any time Main menu Sub menu 1 Sub menu 2 Page Message play page 43 Ringer setting Ringer volume page 32 Ringer tone page 33 Interrupt tone page 33 Date and time 1 page 16 Voice enhancer page 34 Dial lock 1 page 36 Copy phonebook 2 Copy 1 item page 23 Copy all items page 24 Initial ...

Page 32: ...ress 3 Scroll to Ringer volume by pressing V or then press 4 Press V or repeatedly to select the desired volume L To turn the ringer off press V repeatedly until Off is displayed 5 Press Save Note L When the ringer volume is set to off the handset will display Ringer off and will not ring for outside calls The handset will ring at the low level for intercom calls Ringer setting Ringer volume Ringe...

Page 33: ... patterns the ringer will continue to sound for several seconds if the caller hangs up before you answer the call another person answers the call using another phone connected on the same line Handset interrupt tone This tone lets you know when you receive a call while you are on an intercom call page 28 2 default The tone will sound 2 times On The tone will sound for as long as the line rings Off...

Page 34: ...p the handset to answer a call turn off this feature Voice enhancer You can turn the voice enhancer feature on or off The default setting is OFF 1 Press MENU 2 Scroll to Voice enhancer by pressing V or then press 3 Press V or repeatedly to select On or Off 4 Press Save then press OFF L When turned on J will be displayed Display options Handset LCD contrast You can adjust the handset display contra...

Page 35: ...sted If Line in use on the handset is not displayed properly the line mode selection is incorrect Set line mode to A 1 Press MENU 2 Scroll to Initial setting by pressing V or then press 3 Scroll to Set tel line by pressing V or then press 4 Scroll to Set line mode by pressing V or then press 5 Press V or repeatedly to select the desired setting 6 Press Save then press OFF Storing your area code We...

Page 36: ...d calls Dial lock is not displayed when the handset is off the base unit or charger To turn dial lock off 1 Press MENU 2 Scroll to Dial lock by pressing V or then press 3 Enter the same password that was entered when dial lock was turned on 4 Press Save 5 Press Yes L Dial lock off will be displayed 6 Press OFF Note L If you forget the password consult your nearest Panasonic service centre Handset ...

Page 37: ... want to re register LOCATOR INTERCOM 1 or LOCATOR INTERCOM 2 until the registering handset number H1 or H2 is displayed L After the CHARGE indicator starts flashing the rest of the procedure must be completed within 1 minute 5 Handset Press OK then wait until the handset beeps L Registration is complete Time adjustment Caller ID subscribers only Using this feature the unit s date and time setting...

Page 38: ...eature Feature code Setting code Page Ringer volume 1 1 1 Low 2 Medium 3 High 0 Off page 32 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 page 33 Interrupt tone 1 3 1 On 2 2 times 0 Off page 33 Message play 2 page 43 Date and time 4 Go to step 3 on page 16 page 16 Voice enhancer 5 1 On 0 Off page 34 Dial lock 6 Go to step 3 on page 36 page 36 LCD contrast 0 1 1 6 Level 1 6 page 34 Ke...

Page 39: ...ng only page 48 Remote code 0 6 3 Go to step 5 on page 46 page 46 Time adjustment 0 9 1 Caller ID auto 0 Manual page 37 Handset registration 0 0 Go to step 4 on page 37 page 36 Message alert 0 1 On 0 Off page 48 Copy phonebook 1 item 1 1 Go to step 4 on page 23 page 23 Copy phonebook all items 1 2 page 24 Feature Feature code Setting code Page TG2431AL_2432AL e book Page 39 Tuesday March 15 2005 6...

Page 40: ...ll be played when the answering system answers a call If you do not record a greeting message a pre recorded greeting message will be used Sample greeting message This is your name We are unable to answer the phone right now Please leave a message after the beep Thank you 1 Press GREETING REC L The unit announces To record greeting press record again 2 Within 10 seconds press GREETING REC again 3 ...

Page 41: ...n Thank you for your call To play back the pre recorded greeting press GREETING CHECK Turning the answering system on off Press ANSWER ON L When the answering system is turned on the ANSWER ON indicator lights and the unit announces Answer set and the day and time L When the answering system is turned off the ANSWER ON indicator turns off and the unit announces Answer off Screening your calls Whil...

Page 42: ... day and time that each message was recorded Voice time day stamp L At the end of the last message the unit announces End of final message To adjust the speaker volume 9 levels high to off are available Press or repeatedly while using the answering system Repeating a message Press while listening to the message L If pressed within the first 5 seconds of a message the previous message will be playe...

Page 43: ...st message is played back the unit s voice guidance starts Operate the answering system by following the guidance as necessary The unit will announce Press 4 to play back new messages Press 5 to play back all messages L You can press buttons for other playback options see below even if the voice guidance has started L If you do not press any button within 10 seconds after the voice guidance the ha...

Page 44: ...be recorded L If message memory becomes full E flashes on the base unit the ANSWER ON indicator flashes rapidly if the answering system is turned on the unit announces Memory full when operating the answering system To record additional messages erase unnecessary messages L If less than 3 minutes of recording time is available the unit will announce the remaining recording time when operating the ...

Page 45: ...ou can ignore the voice guidance and control the unit using remote commands Voice guidance During remote operation the unit s voice guidance will prompt you to press 1 to perform a specific operation or press 2 to listen to more available operations Operations are presented by voice guidance in the following order Play back all messages Play back new messages Record a message Erase all messages No...

Page 46: ...leave a message just as any outside caller can Call your phone number then press to skip the greeting message and record your message after the beep Answering system settings Remote code A remote code must be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Store any 2 digit number 00 99 The default setting is 11 ...

Page 47: ...ided by your Service Provider You will need to first subscribe or activate this service through your Service Provider Consult your Service Provider on how to operate this service and how you will be notified that you have messages on your Voice Mail To use this service you will be required to leave your answering machine off on your unit This will allow the Voice Mail to receive any messages This ...

Page 48: ...ng time by pressing 1 to 3 or 0 Greeting only 6 Press Save then press OFF Note L If message memory becomes full the unit will automatically switch to the Greeting only mode Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded page 42 The default setting is OFF 1 Press MENU 2 Scroll to Initial setting by pressing V or then ...

Page 49: ...ptional headset to the handset allows hands free phone conversations Please use only a Panasonic headset See page 5 for the compatible headset and ordering information To connect an optional headset to the handset Note L Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset L To switch to the speakerphone press s To return to the headset press ...

Page 50: ...cluded into the wall using the wall mount template see below Connect the telephone line cord Mount the unit then slide it down L Raise the antenna To power outlet Fasten the AC adaptor cord Hooks To telephone plug connected to socket Screws not included 82 mm Wall mount template for the base unit 82 mm TG2431AL_2432AL e book Page 50 Tuesday March 15 2005 6 37 PM ...

Page 51: ...all mounted as shown below 1 Connect the AC adaptor 2 Drive the screws not included into the wall using the wall mount template see below 3 Mount the charger 1 4 Slide it down 2 and to the right 3 until it is secure 1 2 3 25 4 mm Screws To power outlet TG2431AL_2432AL e book Page 51 Tuesday March 15 2005 6 37 PM ...

Page 52: ...exit Erase items from the other handset s phonebook page 22 When phonebook memory is available you can copy all phonebook items page 24 or individual items one by one page 23 1 No link to base Move closer to base try again L The handset has lost communication with the base unit Move closer to the base unit and try again L Confirm that the base unit s AC adaptor is plugged in L Raise the base unit ...

Page 53: ...nication with the base unit Register the handset again page 36 I cannot hear a dial tone L Confirm that the telephone line cord is connected page 9 L Disconnect the unit from the telephone line and connect a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your telep...

Page 54: ...ke a call Exit by pressing OFF L Dial lock is turned on To turn it off see page 36 L If the above remedies do not solve the problem set the dialling mode Press MENU 0 5 1 Save OFF L The unit is not designed to be used with rotary pulse dialling services I cannot redial by pressing REDIAL L If the last number dialled was more than 48 digits long the number will not be redialled correctly L If you p...

Page 55: ...earching L The handset automatically exits after 1 minute of inactivity Problem Cause solution The handset does not display the caller s phone number L You have not subscribed to Caller ID service Contact your telephone company to subscribe L If your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack disconnect the unit from the equipment and p...

Page 56: ...age memory is full Erase unnecessary messages page 42 I cannot operate the answering system L Someone is operating the answering system L If someone is talking on a conference call you cannot operate the answering system Try again later During message playback the unit rings and cancels playback L A call is being received Answer the call and start again from the beginning after hanging up The mess...

Page 57: ...ntacts and charge again page 11 L The battery may need to be replaced page 12 If you install a new battery fully charge it page 11 The CHARGE indicator does not go out after the battery has been charged L This is normal The handset display is blank L Confirm that the battery is properly installed L Fully charge the battery page 11 Problem Cause solution The unit will not function L This product is...

Page 58: ...g telephone you must first remove its plug from the line socket You can then insert the plug of your Permitted Attachment into the socket and use your equipment If the plug of your existing telephone cannot be readily removed you will have to remove the screw securing it To do this proceed as follows 1 Loosen screw A sufficiently to remove the socket cover See Fig 1 2 Remove screw B and withdraw t...

Page 59: ...e Permitted Attachment and try using the service with the normal telephone L If the telephone service then operates satisfactorily the fault is in your Permitted Attachment Leave the Permitted Attachment disconnected and report the fault to its supplier or agent to arrange for repair L If when using the telephone the service is still faulty report the fault to Service Difficulties and Faults for a...

Page 60: ...eight 167 mm x width 48 mm x depth 31 mm Mass Weight Approx 107 g Power supply Ni MH battery 2 4 V 830 mAh Security codes 1 000 000 Charger KX TG2432AL only Operating environment 5 C 40 C Dimensions Approx height 65 mm x width 85 mm x depth 95 mm Mass Weight Approx 97 g Power consumption Standby Approx 1 0 W Maximum Approx 3 0 W Power supply AC adaptor 220 240 V AC 50 60 Hz Note L Design and speci...

Page 61: ...sing a message 42 43 45 Error messages 52 Extension number 29 F Function menu Direct commands 38 Table 31 G Greeting message 40 H Handset locator 28 29 Headset optional 49 Hold 19 I Installation AC adaptor 9 Base unit 9 Charger 9 Telephone line cord 9 Intercom Call 28 Paging 28 Interrupt tone 33 K Key tone 36 L LCD contrast 34 Line mode 35 Listening to messages Base unit 42 Handset 43 Touch tone p...

Page 62: ...oting Answering system 56 Battery charge 57 Caller ID 55 General use 53 Making answering calls Intercom 54 Phonebook 55 Power failure 57 Programmable settings 53 V VE voice enhancer 19 Voice enhancer 19 34 Voice guidance 43 45 Volume control Base unit 42 Handset receiver 17 Handset speaker 17 W Wall mounting Base unit 50 Charger 51 TG2431AL_2432AL e book Page 62 Tuesday March 15 2005 6 37 PM ...

Page 63: ...TG2431AL_2432AL e book Page 63 Tuesday March 15 2005 6 37 PM ...

Page 64: ... Ltd 2005 Panasonic Communications Co Ltd All Rights Reserved Sales Department Panasonic Australia Pty Limited Austlink Corporate Park 1 Garigal Road Belrose NSW 2085 Australia Manufacturer Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Customer Support Centre Tel No 132600 or website www panasonic com au N52 PQQX14741ZA DM0305SF0 TG2431AL_2432AL e book Pag...

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