1.1 Incoming Call Features
Feature Guide
15
1.1.1.2
Intercept Routing
Description
Redirects incoming outside (CO) line calls via the Direct Inward System Access (DISA) or Uniform Call
Distribution (UCD) feature to a preprogrammed destination when the original destination does not, or
cannot, answer the call. There are 2 types of Intercept Routing, described below.
Feature Guide References
1.2.2 Uniform Call Distribution (UCD)
1.15.6 Direct Inward System Access (DISA)
1.15.7 Built-in Voice Message (BV)
Type
Description
No Dial
While or after hearing a DISA outgoing message (OGM) or after hearing a dial tone
(short beep), if the caller does not dial anything or enters an unrecognised input, the
call is redirected to preprogrammed intercept destinations in the following priority:
DISA IRNA to BV—Day/Night/Lunch [438-440]
Flexible Ringing—Day/Night/Lunch
Intercept
Routing—No
Answer (IRNA)
If a called party does not answer a call within a preprogrammed time period (
Ring Time before Intercept [508], UCD Ring Time before Intercept [525]), the call is
redirected to preprogrammed intercept destinations in the following priority:
DISA IRNA to BV—Day/Night/Lunch [438-440]
Summary of Contents for KX-TES824
Page 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Page 171: ...Feature Guide 171 Section 2 System Configuration and Administration Features ...
Page 192: ...2 3 System Data Control 192 Feature Guide User Manual References 4 2 1 Feature Number Table ...
Page 198: ...2 4 Fault Recovery Diagnostics 198 Feature Guide ...
Page 199: ...Feature Guide 199 Section 3 Programming Instructions ...
Page 279: ...Feature Guide 279 Section 4 Appendix ...
Page 290: ...4 3 Revision History 290 Feature Guide ...
Page 291: ...Feature Guide 291 Index ...
Page 297: ...Index Feature Guide 297 ...