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Panasonic KX-TES824, Features Manual

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1.15 Optional Device Features

108

Feature Guide

1.15.6 Direct Inward System Access (DISA)

Description

Direct Inward System Access (DISA) allows outside callers to be connected to their desired PBX 
destinations without the use of the operator. Callers can listen to a DISA outgoing message (OGM) 
instructing them as to which numbers to dial to be connected to the person or department they would like 
to speak with. DISA can also give PBX users access to PBX features, such as making outside (CO) line 
calls, when they are outside the office.

This DISA OGM can guide callers and allow them to:

•

Call an extension by dialling the extension number.

•

Call another outside party via the outside (CO) lines of the PBX.

•

Access the desired extension simply by dialling a single-digit number (DISA Automated Attendant 
[AA] number) using DISA AA service.

DISA OGM

When a call arrives on a DISA line, callers will hear a DISA OGM or a short beep. When the DISA AA service 
is active, this DISA OGM will direct callers to dial the appropriate digit (DISA AA number) to be connected 
to a specified destination. To access other PBX features, such as making intercom or outside (CO) line calls, 
the caller may dial the appropriate numbers while the DISA OGM is playing. 
An extension assigned as the operator or manager extension can record a DISA OGM (

 1.15.5 Outgoing 

Message (OGM) for DISA/UCD).

DISA AA Service

DISA AA service allows a caller to dial a single-digit number (DISA AA number) and be connected to the 
desired party automatically. The PBX can store up to 10 destinations that can be called by dialling a DISA 
AA number (0–9) for each DISA OGM (

 DISA Built-in AA [501]). These destinations can be an extension 

number (

 Extension Number [009]), an extension group number (

 Extension Group [600]), or the DISA 

AA number of a 3-level DISA OGM (

 3-level AA Assignment [540-549]). 

During or after the DISA OGM announcement (

 DISA Wait Time after OGM [505]), or after a short beep 

(

 Intercept Time for Internal DISA [515]), the caller may dial a DISA AA number as directed by the DISA 

OGM (e.g., "Press 1 to speak to Sales. Press 2 to speak to Support."). 
Each DISA AA number directs the call to a preprogrammed location. 
Since DISA AA numbers are single digits, if the caller dials a second digit within a preprogrammed time 
period (

 DISA AA Wait Time [517]), DISA AA service will be bypassed because the PBX will assume the 

caller is trying to access a specific feature.
When the DISA AA service is used, Incoming Dial Mode must be set to "With AA" through system 
programming (

 DISA Incoming Call Dial Mode [500]). When "With AA" is selected, the PBX regards caller-

dialled digits "0" through "9" as DISA AA numbers. If no destination is assigned to "9" or "0", the PBX regards 
the number (9/0)

*

 as the Automatic Line Access number (

 Automatic Line Access [121]) or Operator Call 

number.

Note

*

 For New Zealand, the Automatic Line Access number may be either 1 or 9.

Summary of Contents for KX-TES824

Page 1: ... a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use KX TES824 KX TEM824 Version 2 0 KX TES824 Model KX TEM824 Advanced Hybrid System Feature Guide ...

Page 2: ...on and maintenance of the PBX Sections from the Installation Manual are listed throughout the Feature Guide for your reference Feature Guide References Related sections of the Feature Guide are listed for your reference User Manual References The User Manual describes how users can access commonly used PBX features and functions with their proprietary telephones PTs single line telephones SLTs and...

Page 3: ...tel Corporation or its subsidiaries in the United States and other countries All other trademarks identified herein are the property of their respective owners The KX TES824E the KX TES824NE the KX TES824GR the KX TES824CE KX TEM824CE and the KX TES824PD KX TEM824PD are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries Panasonic Communications Co ...

Page 4: ...t Station Selection DTMF Dual Tone Multi Frequency E EFA External Feature Access F FWD Call Forwarding G G CO Group CO I IRNA Intercept Routing No Answer L LCS Live Call Screening LED Light Emitting Diode O O CO Other CO OGM Outgoing Message P PF Programmable Feature PSTN Public Switched Telephone Network PT Proprietary Telephone S S CO Single CO SLT Single Line Telephone SMDR Station Message Deta...

Page 5: ...lls and limit telephone usage to a preprogrammed budget on each extension This feature allows users to calculate the cost of a call based on time the leading digits of a phone number and or the outside CO line carrying the call 1 20 2 Call Charge Calculation Station Message Detail Recording SMDR The PBX with an optional message expansion card can automatically log up to 10 000 incoming outgoing ou...

Page 6: ...WD 31 1 3 1 3 Do Not Disturb DND 34 1 4 Answering Features 35 1 4 1 Answering Features 35 1 4 1 1 Answering Features OVERVIEW 35 1 4 1 2 Line Preference Incoming 36 1 4 1 3 Call Pickup 37 1 4 1 4 Hands free Answerback 38 1 5 Making Call Features 39 1 5 1 Intercom Call Features 39 1 5 1 1 Intercom Call 39 1 5 2 Outside CO Line Call Features 41 1 5 2 1 Outside CO Line Call Features OVERVIEW 41 1 5 2...

Page 7: ...0 8 Outside CO Line Call Limitation 87 1 10 9 Parallelled Telephone 88 1 10 10 Calling Party Control CPC Signal Detection 89 1 11 Transferring Features 90 1 11 1 Call Transfer 90 1 12 Holding Features 92 1 12 1 Call Hold 92 1 12 2 Call Park 94 1 12 3 Call Splitting 95 1 12 4 Music on Hold 96 1 12 5 Consultation Hold 97 1 13 Conference Features 98 1 13 1 Conference Features 98 1 13 1 1 Conference F...

Page 8: ...ne 169 1 22 2 Confirmation Tone 170 2 System Configuration and Administration Features 171 2 1 System Configuration Hardware 172 2 1 1 Extension Jack Configuration 172 2 2 System Configuration Software 173 2 2 1 Class of Service COS 173 2 2 2 Group 174 2 2 3 Time Service 176 2 2 4 Operator Manager Features 179 2 3 System Data Control 182 2 3 1 PC Programming 182 2 3 2 PT Programming 184 2 3 3 Auto...

Page 9: ...up Tone 117 217 Pulse Restriction 118 218 Redialling after Pulse to Tone Conversion 119 218 Bell Frequency 120 218 Automatic Line Access 121 218 Automatic Rotation for CO Line Access 122 218 Break Ratio 123 219 TRS Check for and 125 219 DSS Off hook Mode 126 219 Pickup Group 127 219 Ringback Tone Pattern 128 220 VM 1 APT Port 130 220 VM 2 APT Port 131 220 SLT Ring Silence Ratio 142 221 SLT Ring Be...

Page 10: ...on Code 355 358 232 1st Carrier Selection Code 359 233 ARS Modification Removed Digits 360 233 ARS Modification Added Number 361 233 ARS Dial Tone 362 233 ARS Inter digit Time 363 234 ARS CO Line Group 364 234 Route 1 4 Authorisation Code 381 384 234 Route 1 4 Itemised Billing 385 388 235 Itemised Billing Code 389 235 Authorisation and Itemised Billing Code Order 390 235 CO Line Connection 400 236...

Page 11: ... Time 522 252 UCD Busy Mode 523 252 UCD Intercept Mode 524 253 UCD Ring Time before Intercept 525 253 UCD Ring Time after Intercept 526 253 UCD Waiting Message 527 253 DISA Security Code Digits 530 253 DISA Ringback Tone 531 254 3 level AA Assignment 540 549 254 Clear All OGMs of DISA UCD 599 254 Extension Group 600 255 TRS COS Day Night Lunch 601 603 255 Extension Name 604 255 Account Code Mode 6...

Page 12: ...902 272 Caller ID Modification for Long distance Calls 903 272 Caller ID Log Priority 904 272 Caller ID Automatic 0 Addition 905 273 Caller ID SMDR Format 906 273 Caller ID SMDR Printout 907 273 Common Area Call Log Check 909 273 Caller ID Type 910 274 Currency 921 274 Call Charge Information SMDR Format 1 922 274 Call Charge Information SMDR Format 2 923 274 Secret Printing 924 275 Budget Managem...

Page 13: ...Feature Guide 13 Section 1 Call Handling Features ...

Page 14: ...is routed to its DIL destination extension 102 Conditions To use this feature DIL must be selected as the distribution method for the desired outside CO line port When Normal is selected an incoming outside CO line call is received at the extensions assigned in Flexible Ringing Day Night Lunch 408 410 This outside CO line can be used by multiple extension users to make calls but can only be used b...

Page 15: ...escription No Dial While or after hearing a DISA outgoing message OGM or after hearing a dial tone short beep if the caller does not dial anything or enters an unrecognised input the call is redirected to preprogrammed intercept destinations in the following priority DISA IRNA to BV Day Night Lunch 438 440 Flexible Ringing Day Night Lunch 408 410 Intercept Routing No Answer IRNA If a called party ...

Page 16: ...al calls described below Feature Description Details in Intercom Call A call from one extension to another 1 5 1 1 Intercom Call Doorphone Call A call made from a doorphone to its preprogrammed destination for the current time service mode assigned to the doorphone s port 2 2 3 Time Service 1 15 1 Doorphone Call ...

Page 17: ...election Voice calling Alternate Receiving Ring Voice Proprietary telephone PT users can choose how their telephones receive intercom calls by selecting to hear ring tones or the caller s voice 1 5 1 1 Intercom Call LED Light Emitting Diode LED Indication The LED indicators on a PT can indicate the status of different lines using light patterns and colours 1 18 3 LED Indication Display Caller Info...

Page 18: ...ramming Conditions System programming determines which extension s will ring for incoming outside CO line calls in each time service mode Flexible Ringing Day Night Lunch 408 410 If an outside CO line call reaches a user s extension but the extension is set to not ring the CO button will flash The outside CO line call can be answered by pressing the flashing CO button User Manual References 3 1 2 ...

Page 19: ...line calls to a single line telephone SLT can be fixed to Single or Double for each extension through system programming SLT Fixed Bell Pattern 629 The length of the ring tone pattern depends on the preprogrammed length of the bell on signal SLT Ring Bell on Time 143 combined with the ratio between the bell signals of the SLT SLT Ring Silence Ratio 142 Depending on the type of SLT being used the S...

Page 20: ... be selected as the distribution method for the desired outside CO line port CO Line Mode Day Night Lunch 414 416 and DRD must be enabled Distinctive Ring Detection DRD 426 New Zealand only Feature Guide References 1 2 2 Uniform Call Distribution UCD Pattern Destination assigned in Ring Tone Pattern assigned in 1 Flexible Ringing Day Night Lunch 408 410 or sent to the Direct Inward System Access D...

Page 21: ...1 1 Incoming Call Features Feature Guide 21 1 15 6 Direct Inward System Access DISA 4 2 1 Tones Ring Tones ...

Page 22: ...utside party on the same outside CO line The external call waiting tone will alert an extension user of the incoming outside CO line call that is waiting The user can answer the second call by disconnecting the current call or placing it on hold If a call waiting tone is heard but the corresponding CO button does not flash this tone is an external call waiting tone from the telephone company For d...

Page 23: ...tone will be heard at the extension that made the intercom call including Direct Inward System Access DISA calls A user can leave an idle extension hunting group temporarily by logging out of the group and rejoin the group by logging back in 1 2 4 Log in Log out FWD DND Mode When searching for an idle extension within an idle extension hunting group any extension that has set FWD DND or Log out wi...

Page 24: ...tion when FWD is set or will not be received at all when DND is set Message Waiting A message waiting indication will not be sent to an idle extension hunting destination The MESSAGE button light or Message Ringer Lamp turns on at the original destination only 1 17 1 Message Waiting Feature Guide References 2 2 2 Group ...

Page 25: ...when a certain extension typically receives more calls than other extensions Example of UCD Group The numbers found in circles below indicate calls and the order in which they arrived Queuing When the destination extension is busy or is logged out the call waits in the queue and a UCD OGM is sent to the caller Calls arrive at the UCD group Call Distribution Calls are distributed in the numerical o...

Page 26: ...A and the caller hears a DISA OGM e g Thank you for calling Company A Press 1 to speak to Sales Press 2 to speak to Support A UCD call from an outside party is received The call reaches the UCD group Music on Hold is sent to the caller Busy UCD OGM No Did the UCD Busy Waiting Time expire Is Intercept Routing employed No Yes The call is disconnected What is the UCD Busy Mode Disconnect OGM Intercep...

Page 27: ...oes on hook Conditions To use this feature UCD must be selected as the distribution method for the desired outside CO line port CO Line Mode Day Night Lunch 414 416 UCD OGM It is possible to select the UCD OGM sent to the caller when a call arrives at a UCD group and all extensions in the group are busy UCD Waiting Message 527 The Log in or Log out status can be set for each extension 1 2 4 Log in...

Page 28: ...tton even if the extension is not ringing Conditions To use this feature DISA must be selected as the distribution method for the desired outside CO line port CO Line Mode Day Night Lunch 414 416 and DISA AA service must be assigned as the destination of incoming outside CO line calls via the DISA feature DISA Incoming Call Dial Mode 500 The Log in or Log out status can be set for each extension 1...

Page 29: ... Conditions The last member of a group cannot log out While logged out from a group a member extension will not receive calls to that group via the DISA UCD or Idle Extension Hunting features Log in Log out Button A flexible CO button can be customised as a Log in Log out button It shows the current status as follows Feature Guide References 1 2 1 Idle Extension Hunting 1 2 2 Uniform Call Distribu...

Page 30: ...r incoming calls to preset destinations 1 3 1 2 Call Forwarding FWD 2 DND An extension user can send a DND tone to let the caller know that he or she is not available 1 3 1 3 Do Not Disturb DND Conditions FWD DND Button If a proprietary telephone PT does not have an FWD DND button a flexible CO button can be customised as an FWD DND button Button Status The FWD DND button shows the current status ...

Page 31: ... through system programming Call Forwarding to CO Line 607 Follow Me When an extension user fails to set this feature before leaving his or her desk this feature can be set from the destination extension Destination Availability Extension proprietary telephone PT single line telephone SLT Automatic Line Access no Phone no Only available when FWD to Outside CO Line is enabled for the extension thro...

Page 32: ...fore other extensions can answer it To prevent this disable FWD A call can only be automatically forwarded one time In the example below extension A s calls are being forwarded to extension B If extension B tries to set FWD to extension C the extension B user hears a reorder tone and the setting is denied If extension B has already set FWD to extension C and extension A tries to set FWD to extensi...

Page 33: ... CO to CO Line Call Duration 205 Both parties will hear a warning tone 15 seconds before the timer expires When the timer expires the call is disconnected 1 10 8 Outside CO Line Call Limitation If a CPC Calling Party Control signal or reverse signal is received from an outside CO line the corresponding call between 2 outside parties will be disconnected User Manual References 1 5 1 Forwarding Your...

Page 34: ... through system programming DND Override 609 This feature does not apply to calls from Hold Recall Camp on Recall and Timed Reminder Calls from outside CO lines programmed as Normal or DIL CO Line Mode Day Night Lunch 414 416 can be received at a user s extension but the telephone will not ring The corresponding CO button will flash when an outside CO line call is received and the user can answer ...

Page 35: ...Preference Incoming Direct One touch Answering A user can answer an incoming call simply by pressing the flashing CO or INTERCOM button Hands free Answerback A user can answer calls automatically and establish a hands free conversation 1 4 1 4 Hands free Answerback A user s own extension single line telephone SLT Receiving Calls A user can answer an incoming call simply by going off hook Another e...

Page 36: ...d be assigned as an Outside CO Line Access button Single CO S CO Group CO G CO or Other CO O CO before selecting a line preference Setting a new line preference clears the previous line preference In Prime Line mode if a PT user receives an incoming call on a line other than the Prime Line the user must go off hook and then press the corresponding flashing CO button to answer the call User Manual ...

Page 37: ...all Pickup or Group Call Pickup feature It is possible to eliminate the tone through system programming Call Pickup Tone 117 Calls from Hold Recall and Camp on Recall cannot be picked up with the Directed Group Call Pickup feature Group Call Pickup By setting system programming Pickup Group 127 in advance an extension user can pick up a call to another extension in the same extension group simply ...

Page 38: ... the caller hears a confirmation tone and the called extension hears a beep tone Then the conversation is automatically established Conditions Hands free Answerback applies to Intercom calls not including outside CO line calls or doorphone calls When an intercom call outside CO line call is transferred to an extension this feature is overridden and a ring tone is heard Feature Guide References 1 5...

Page 39: ...ling party can talk to the user immediately after hearing a confirmation tone Alternate Calling Ring Voice A caller can change the called party s preset call receiving method ring tone or voice By doing so ring calling is switched to voice calling or vice versa at the called party This setting is active for the current call only after which it reverts to the called party s previous setting The ext...

Page 40: ... 5 Making Call Features 40 Feature Guide User Manual References 1 2 1 Basic Calling 1 2 5 Switching the Calling Method Alternate Calling Ring Voice 3 1 2 Changing Personal Settings Using Programming Mode ...

Page 41: ...ccount code to identify outgoing calls for accounting and billing purposes 1 5 2 3 Account Code Entry Pulse to Tone Conversion A user can temporarily switch from Pulse mode to DTMF Dual Tone Multi Frequency mode if necessary 1 5 2 4 Dial Type Selection Pause Insertion A dialling pause can be manually inserted by pressing the PAUSE button or can be automatically inserted after a user dialled code s...

Page 42: ...If the PBX is installed behind an existing host PBX an extension user must dial the Host PBX Access code after the Outside CO Line Access number This feature will function even when In Account Code Verify All Verify Toll Forced mode 1 5 2 3 Account Code Entry Restricted by the current class of service COS 1 8 1 Toll Restriction TRS The total of call charges has reached a specified budget limit 1 8...

Page 43: ...orced Verify All Verify Toll mode emergency calls can be made without an account code 1 5 2 2 Emergency Call User Manual References 1 2 1 Basic Calling Mode Description Option An extension user can but is not required to enter a 4 digit account code during a conversation or within 30 seconds after a conversation ends when a record is needed Forced An extension user must always enter a 4 digit acco...

Page 44: ...01 DTMF mode cannot be changed to Pulse mode The pulse rate for outside CO lines that have been set to Pulse or Call Block mode Pulse Speed 402 should be selected depending on your telephone company or a host PBX There are 2 pulse rates Low 10 pps and High 20 pps It is possible to assign the minimum duration of the DTMF signal sent to outside CO lines that have been set to DTMF mode DTMF Time 210 ...

Page 45: ...the called party goes on hook of an outgoing outside CO line call The duration of the call can be verified with SMDR using this feature 1 20 1 Station Message Detail Recording Feature This feature is also known as Polarity Reverse Detection Conditions If Reverse Signal Detection is enabled for an outside CO line Polarity Reverse Detection 424 the PBX will automatically start the timer Call Duratio...

Page 46: ...e display of the Proprietary Telephone PT This is useful if some or all outside CO lines are occasionally unavailable because of problems with the external telecommunications environment Conditions Loop current detection is performed on active outside CO lines whenever the line is seized and or at a preprogrammed time every day By performing loop current detection at a preprogrammed time every day...

Page 47: ...X Access code 1 5 2 8 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Conditions The pause length is programmable for each outside CO line Pause Time 417 When a dialled telephone number matches one of the Automatic Pause Insertion codes assigned through system programming Automatic Pause Insertion Code 311 a pause will be automatically inserted after the code This is part...

Page 48: ... Access code for each outside CO line of this PBX A pause of a preprogrammed length Pause Time 417 will be automatically inserted after the user dialled Host PBX Access code Example Note In this example 0 should be assigned as the Host PBX Access code for outside CO line 1 of this PBX 1 For New Zealand the Automatic Line Access number may be either 1 or 9 Dials 9 0 01 23 4567 Automatic Line Access...

Page 49: ...S TRS checks only the dialled telephone number excluding the Host PBX Access code when accessing the telephone company through the host PBX 1 8 1 Toll Restriction TRS SMDR The Host PBX Access code can be logged by SMDR along with the dialled number when accessing the telephone company through the host PBX 1 20 1 Station Message Detail Recording Feature ...

Page 50: ...line that is seized in order to make a call using one of the following features Feature Description Details in Line Preference Outgoing A user can select the line to be seized when going off hook 1 5 3 2 Line Preference Outgoing Outside CO Line Access A user can select the Outside CO Line Access method used when making outside CO line calls 1 5 3 3 Outside CO Line Access ...

Page 51: ...before going off hook System programming determines the extension users that can make outside CO line calls in each time service mode Flexible Outward Dialling Day Night Lunch 405 407 It is possible to specify which outside CO lines are connected to the PBX CO Line Connection 400 This prevents extension users from trying to select or making calls using outside CO lines that are not connected User ...

Page 52: ...D Indication Direct Outside CO Line Access If a PT user is on hook when pressing an idle CO button the PT automatically enables hands free Method Description Operation Automatic Line Access Local Access Selects an idle outside CO line automatically from the assigned outside CO lines Automatic Designated Line Access 419 If Idle Line Preference 1 5 3 2 Line Preference Outgoing is set on the extensio...

Page 53: ...d through system programming Automatic Rotation for CO Line Access 122 System programming determines the extension users that can make outside CO line calls in each time service mode Flexible Outward Dialling Day Night Lunch 405 407 It is possible to specify which outside CO lines are connected to the PBX CO Line Connection 400 This prevents extension users from trying to select or making calls us...

Page 54: ...d number is automatically stored 1 6 1 4 Redial Saved Number While in a conversation with an outside party or while hearing a busy tone the current telephone number can be manually stored and redialled afterwards Speed Dialling Personal Personal Programming with the Feature Number 1 6 1 5 Speed Dialling Personal System System System Programming Quick Dialling System Programming 1 6 1 6 Quick Diall...

Page 55: ...performed after selecting an outside CO line the stored Outside CO Line Access number is ignored and the telephone number is sent using the selected outside CO line FLASH RECALL Hooking 1 F Store an EFA signal EFA mode by pressing the FLASH RECALL button at the beginning of the number 1 10 7 External Feature Access EFA INTERCOM Secret 1 or Prevent all or part of a System Speed Dialling number or O...

Page 56: ...ised as a One touch Dialling button A number consisting of 25 digits or more can be stored by dividing it and storing it as 2 separate One touch Dialling buttons In this case the Outside CO Line Access number should be stored in the first button Speed Dialling One touch Dialling and manual dialling can be used in combination Personal Speed Dialling numbers 0 through 9 correspond to the numbers F1 ...

Page 57: ...eive the message waiting notifications left by another extension SLT Message Waiting 619 If a user goes off hook with an SLT that has messages waiting a special dial tone dial tone 3 will be heard The user can call a caller back or listen to the message simply by pressing the MESSAGE button because the button includes the default value of Message Waiting Answer feature number Any feature number ca...

Page 58: ...other number is dialled or if an incoming call is answered Headset users cannot use the Automatic Redial feature Automatic Redial is not available for some countries areas Last Number Redial The stored telephone number is replaced whenever a new number is dialled Saved Number Redial Save Button A flexible CO button can be customised as a Save button Feature Guide References 1 18 2 Flexible Buttons...

Page 59: ...user can check the stored number by exchanging the SLT with a PT PF buttons F1 through F10 correspond to Personal Speed Dialling numbers 0 through 9 Press the desired PF button to check the number System Speed Dialling TRS for System Speed Dialling TRS System Speed Dialling Class 301 Calls made using System Speed Dialling are restricted depending on the class of service COS of System Speed Diallin...

Page 60: ... Paging External 34 is stored with the code number 50 Users can make paging announcements by going off hook and then dialling 50 b The feature number for Paging Answer 43 is stored with the code number 51 Users can answer paging announcements by going off hook and then dialling 51 c A telephone number 912345678 is stored with the code number 59 Users can call this outside number by going off hook ...

Page 61: ...al dial tone dial tone 2 is generated for a preprogrammed time period Hot Line Waiting Time 203 and then dialling starts During this waiting time the user can dial another party overriding the Hot Line feature This feature is also known as Pickup Dialling Conditions This feature cannot be programmed on rotary SLTs This feature will not function when the extension user goes off hook to answer an in...

Page 62: ... CO line becomes free When the user answers the callback ring For an intercom call The called extension starts ringing without the user having to redial For an outside CO line call The line is seized Conditions If the callback ring is not answered within 10 seconds 4 rings the callback is cancelled More than one extension user can set this feature to monitor the same destination extension or outsi...

Page 63: ...e Executive Busy Override Executive Busy Override 608 This feature will not function when the busy extension has set Executive Busy Override Deny or Data Line Security 1 10 5 Data Line Security When a 2 party conversation is changed to a 3 party conference call a confirmation tone will be sent to all parties 1 13 1 2 Conference It is possible to eliminate the tone through system programming Confer...

Page 64: ...Call Waiting If it is activated the calling extension will hear a ringback tone One of 2 call waiting tones Tone 1 or Tone 2 can be selected through personal programming Call Waiting Tone Type Selection For doorphone calls Tone 1 is used as a call waiting tone not changeable Tone 2 depends on the assignments in CO Line Ring Tone Pattern 423 for outside CO line calls and in Extension Ring Tone Patt...

Page 65: ... Exception Code Tables are preprogrammed lists of leading digits or complete telephone numbers that are checked against every dialled number prohibited by a Denied Code Table When a dialled number is prohibited by a Denied Code Table it is compared to the applicable Exception Code Table s If the dialled number matches an entry found in an applicable Exception Code Table the call is permitted Up to...

Page 66: ...2 the PBX will allow System Speed Dialling calls for the extensions with COSs 1 and 2 but not allow System Speed Dialling calls for the extensions with COSs 3 4 and 5 according to TRS as follows Permitted COS No System Speed Dialling Class 1 2 3 4 5 1 2 3 4 5 COS 1 COS 2 COS 3 COS 4 COS 5 Class 2 restriction Class 2 3 restrictions Class 2 4 restrictions Class 2 5 restrictions All outside CO line c...

Page 67: ...WITH THE LATEST DATA Emergency numbers such as the police or fire services should be stored Emergency Number 309 so that they are not barred by TRS Host PBX Access Code Carrier Exception Code TRS checks can be carried out on telephone numbers dialled using a Host PBX Access code An extension user tries to make an outside CO line call Was the number dialled using System Speed Dialling What is the C...

Page 68: ...ssigned to an extension TRS COS Day Night Lunch 601 603 and the COS of locked extensions is assigned as 4 when the extension is locked the PBX allows the extension user to make outside CO line calls using COS 4 The PBX can also be programmed to perform a TRS check for numbers that contain nondigits or TRS Check for and 125 If TRS check is disabled the PBX ignores any nondigits that are dialled whe...

Page 69: ...Code 310 Flowchart What is the account code mode The COS number remains the same as that of the extension being used Is the COS number 1 Does the entered account code match a stored account code Option Forced No No Verify All Verify Toll TRS Override by Account Code is attempted Does the entered account code match a stored account code Yes The call is established with COS 2 No No Yes The call is d...

Page 70: ...t code or enters an invalid account code an ordinary TRS check is performed System programming determines whether SMDR 1 20 1 Station Message Detail Recording Feature logs the 4 digit account code or the 2 digit index of the account code when an extension user makes a call using this feature SMDR Account Code 805 It is also possible to override TRS at another extension using the Walking COS featur...

Page 71: ... to budget limitation The first set of beeps will be heard when the call reaches the last 3 units of remaining time The call is disconnected as soon as the budget limit is reached at the start of the final unit of time b Disable The current call is not disconnected but other outside CO line calls cannot be made once the call has finished During a 3 party Conference conversation even if the budget ...

Page 72: ...te Extension Lock feature can be assigned TRS Extension Lock Class 312 so that even a locked extension can make outside CO line calls The higher COS number will take precedence If for example COS 3 is assigned to an extension TRS COS Day Night Lunch 601 603 and the COS of locked extensions is assigned as 4 when the extension is locked the PBX allows the extension user to make outside CO line calls...

Page 73: ...password followed by the Walking COS feature number and his or her extension number and then makes the call The same privileges and restrictions normally applied to a user are applied when using Walking COS Conditions When making a call with Walking COS the extension number of the Walking COS user s extension is also logged by SMDR 1 20 1 Station Message Detail Recording Feature Feature Guide Refe...

Page 74: ...escription The PBX automatically selects the least expensive route carrier available at the time a long distance call is made on an outside CO line that has Automatic Route Selection ARS enabled In order to use ARS effectively various ARS related tables must be preprogrammed to tell the PBX which calls should be placed using which carriers ...

Page 75: ... Code Digits are removed from the dialled number as required Digits are added to the dialled number as required Is the dialled number an Emergency Call number Is another one digit dialled within the ARS Inter digit Time Is the dialled number a TRS Denied Code Is the dialled number a TRS Denied Code Does the dialled number include the First Carrier Access code Does the leading number match the Rout...

Page 76: ...e exempt from ARS are connected via the default carrier for that line Removed Number of Digits 4 ARS Modification Removed Digits 360 There may be circumstances where the user dialled number must be modified in order for the carrier to connect the call In this case store the number of digits to be removed automatically from the beginning of the dialled number here Added Number 5 ARS Modification Ad...

Page 77: ...tion ARS Outside CO Line Group 5 Removed No of Digits 3 Added No 4 1 4 5 07 0 050 All 2 9 0 07 0 050 1 3 07 Not Stored 2 05000 1 4 6 Not Stored 0 Not Stored 2 1 Route 1 4 Selection Code 351 354 2 Route 1 4 Exception Code 355 358 3 ARS Modification Removed Digits 360 4 ARS Modification Added Number 361 5 ARS CO Line Group 364 Dialled Number Modified Number Description 9 43 425 9477 050 43 425 9477 ...

Page 78: ...s Pulse to Tone Conversion 1 5 2 4 Dial Type Selection 67890123456 789 on CO 1 Enable on CO 1 Itemised Billing Code Extn 101 1 Route 1 4 Authorisation Code 381 384 2 Route 1 4 Itemised Billing 385 388 Dialled Number Modified Number Description 9 893 425 9477 Extn 101 Pulse 1 Dial Mode 401 P Pause 2 Pause Time 417 A call via provider access is made using Routing Plan 1 when the Automatic Line Acces...

Page 79: ... specified through system programming ARS Inter digit Time 363 TRS TRS checks are performed before ARS number modification so programme TRS Denied Code Tables and Exception Code Tables accordingly 1 8 1 Toll Restriction TRS If an extension user makes calls using the Automatic Line Access number and the leading number of a dialled telephone number does not match any entries found in the Leading Num...

Page 80: ... the MONITOR Button PTs with the MONITOR button can dial in hands free mode but cannot have hands free conversations Hands free mode is cancelled if an extension user does not start dialling within 10 seconds This feature can be used by pressing the following buttons when the indicator of the SP PHONE MONITOR button is off SP PHONE button MONITOR button INTERCOM button CO button User Manual Refere...

Page 81: ...extension must have a PT with an AUTO ANS MUTE button System programming determines the extensions that can be monitored using this feature Room Monitor 612 A doorphone access tone will be sent to a monitored doorphone before monitoring starts 1 15 1 Doorphone Call If an extension user wants to monitor a doorphone without informing the other party it is possible to eliminate the tone through syste...

Page 82: ...o consult privately with others in the room while listening to the other party on the phone through the built in speaker When Microphone Mute is active the user can hear the other party s voice but the user s voice is muted Conditions This feature is only available on PTs that have an AUTO ANS MUTE button User Manual References 1 4 6 Muting a Microphone Microphone Mute ...

Page 83: ...tion refer to the Operating Instructions for the headset This feature is also known as Handset Headset Selection Conditions Headset users cannot use the Automatic Redial feature 1 6 1 4 Redial To set headset mode on a PT use the handset headset selector located on the telephone and or on the headset If headset mode is on pressing the SP PHONE button activates the headset not the built in speaker U...

Page 84: ... from signals such as Call Waiting Hold Recall and Executive Busy Override Extensions that have devices such as modems fax machines or Voice Processing Systems VPSs connected to them may set this feature to maintain secure data transmission by blocking tones or other interruptions during communication User Manual References 1 7 6 Protecting Your Line against Notification Tones Data Line Security ...

Page 85: ...flash recall signal is sent when the FLASH RECALL button is pressed if the length of time that the button is pressed is longer than the specified duration Flash Recall Time 418 If the length of time that the button is pressed is shorter than the specified duration an EFA signal will be sent for the specified duration This feature functions only if the FLASH RECALL button is set to MODE 2 Flash Rec...

Page 86: ...cluding Host PBX Access 1 5 2 8 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Conditions This feature functions only if the FLASH RECALL button is set to MODE 1 EFA mode 1 10 6 Flash Recall It is also possible to perform this feature by entering the EFA feature number when the current call is placed on consultation hold 1 12 5 Consultation Hold Flash Recall Time The len...

Page 87: ...nattended Conference feature 1 13 1 2 Conference Feature Description Extension to Outside CO Line Call Duration When a call between an extension user and an outside party is established the call duration is restricted by a timer Extension to CO Line Call Duration 212 Both parties will hear a warning tone at 5 second intervals 15 seconds before the timer expires When the timer expires the call is d...

Page 88: ...ot be used with an SLT connected in parallel with a PT Call Splitting Conference Door Open while connected to the doorphone External Feature Access EFA Hot Line An SLT connected in parallel with a PT will not ring if the PT is In Hands free Answerback mode 1 4 1 4 Hands free Answerback In Voice calling mode Alternate Receiving Ring Voice 1 5 1 1 Intercom Call An extension user cannot make a call f...

Page 89: ... extension with a reorder tone Conditions CPC Signal Detection is programmable for incoming outside CO line calls CPC Signal Detection Incoming 420 and for outgoing outside CO line calls CPC Signal Detection Outgoing 421 If a CPC signal is detected during a call between a caller using the DISA feature 1 15 6 Direct Inward System Access DISA and an extension or an outside party the call will be dis...

Page 90: ... users and proprietary telephone PT users can hold an outside CO line call and quickly transfer it to an extension by pressing the DSS button directly One touch Transfer Using a DSS Button 005 A flexible CO DSS MESSAGE button can also be customised as a DSS button Music if available is sent to the held outside party while the call is being transferred 1 12 4 Music on Hold An internal audio source ...

Page 91: ...g party presses the TRANSFER button on a PT or the Recall hookswitch on an SLT the transferred party is automatically placed on consultation hold 1 12 5 Consultation Hold Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 4 1 Transferring a Call Call Transfer ...

Page 92: ...ource or tone can be selected as the Music on Hold through system programming Music on Hold 111 Doorphone calls cannot be put on hold Hold Recall If a call on hold is not retrieved within a preprogrammed time period Hold Recall Time 200 a ring tone will be heard at the extension that put the call on hold If the extension is engaged in a call when the timer expires an alarm tone will be heard If th...

Page 93: ...set each SLT not to receive pulse signals through system programming Internal Pulse Detection 614 This setting helps the PBX to avoid mistaking pulse signals sent by dialling 1 for hooking in the countries areas where the length of time that the Recall hookswitch is pressed is set to MODE 1 50 180 ms in Hookswitch Flash Timing Range 207 Feature Guide References 4 2 1 Tones Ring Tones User Manual R...

Page 94: ...ngle line telephone SLT Conditions Call Park Recall If a parked call is not retrieved within a preprogrammed time period Hold Recall Time 200 a ring tone will be heard at the extension that parked the call If the destination is engaged in a call when the timer expires an alarm tone will be heard If a parked call is not retrieved within 30 minutes it is automatically disconnected Retry If the speci...

Page 95: ...rty Conditions This feature does not apply to calls from doorphones or paging announcements Consultation Hold When the extension user presses the HOLD button on a proprietary telephone PT or the Recall hookswitch on a single line telephone SLT the held party is automatically placed on consultation hold 1 12 5 Consultation Hold User Manual References 1 4 3 Talking to 2 Parties Alternately Call Spli...

Page 96: ...ternal audio source c Tone The audio sources internal and external can also be used for BGM 1 15 4 Background Music BGM Conditions Hardware requirement A user supplied audio device such as a CD player or radio for External audio source The audio can be selected through system programming Music on Hold 111 Operations such as Call Hold 1 12 1 Call Hold and Call Transfer 1 11 1 Call Transfer activate...

Page 97: ...user is on a call and performs Call Transfer 1 11 1 Call Transfer Call Splitting 1 12 3 Call Splitting or tries to establish a conference call 1 13 1 2 Conference the call is automatically placed on consultation hold When the operation is completed or cancelled the consultation hold is released ...

Page 98: ...on The following features are available to establish a conference call Feature Description Details in Conference An extension user can establish a 3 party or 5 party conference call 1 13 1 2 Conference Executive Busy Override An extension user can interrupt an existing call to establish a 3 party conference call 1 7 2 Executive Busy Override ...

Page 99: ...o a 3 party conference call It is possible to eliminate the tone through system programming Conference Tone 105 Unattended Conference Recall The duration of unattended conferences is restricted by a system timer CO to CO Line Call Duration 205 A ring tone or an alarm tone is heard at the conference originator s extension 50 seconds before the timer expires A warning tone starts to be heard by part...

Page 100: ... call Call Hold Call Park Call Splitting Call Transfer Executive Busy Override Unattended Conference A confirmation tone will be sent to all parties when a 5 party conference call is established and when a 5 party conference call is changed to a 4 party conference call or vice versa It is possible to eliminate the tone through system programming Conference Tone 105 Feature Guide References 1 18 1 ...

Page 101: ...he external pager before the paging announcement It is possible to eliminate the tone through system programming External Pager Access Tone 106 Only one person can use this feature at a time Extensions that cannot be paged are Ringing or busy PTs PTs in Paging Deny mode PTs in DND mode 1 3 1 3 Do Not Disturb DND Installation Manual References 2 8 1 Connecting Peripherals User Manual References 1 6...

Page 102: ...em programming Doorphone Access Tone 707 Ring Duration If an incoming doorphone call is not answered within a preprogrammed time period Doorphone Ring Time 708 ringing stops and the call is cancelled An extension user can choose the preferred ring tone pattern for doorphone calls through system programming Doorphone Ring Tone Pattern 706 Call Destination System programming determines the extension...

Page 103: ...unlock a door to let a visitor in 1 15 1 Doorphone Call Conditions Hardware Requirement A user supplied door opener installed on each door optional doorphone and doorphone card A door opener can unlock a door even if no doorphone is installed Door Open Duration An opened door will remain unlocked for a preprogrammed length of time Door Open Duration 709 Installation Manual References 2 3 6 2 Port ...

Page 104: ...wed to receive a call from Doorphone 2 can answer the doorphone call by going off hook within a preprogrammed time period Doorphone Ring Time 708 If the user is allowed to unlock the door Door Opener Day Night Lunch 703 705 he or she can then unlock the door by entering the Door Open feature number If the called extension is busy and has set Call Waiting the extension user hears a call waiting ton...

Page 105: ...1 15 Optional Device Features Feature Guide 105 Feature Guide References 4 2 1 Tones Ring Tones User Manual References 1 8 1 If a Doorphone Door Opener is Connected ...

Page 106: ...dio for External audio source The music heard through the PT is interrupted when going off hook receiving a call or receiving a paging announcement The audio can be selected through system programming Music on Hold 111 This feature can be turned on and off by dialling 1 while the extension is on hook and idle if BGM is enabled through system programming BGM Control for APT 626 Installation Manual ...

Page 107: ...hem back for confirmation In addition the operator or manager can erase messages for DISA UCD When the operator or manager tries to record or play back a message he or she will hear an alarm tone if the message channel is in use Prerecorded messages will not be cleared by a system restart To clear them use system programming Clear All OGMs of DISA UCD 599 Installation Manual References 2 3 8 Messa...

Page 108: ...ing Message OGM for DISA UCD DISA AA Service DISA AA service allows a caller to dial a single digit number DISA AA number and be connected to the desired party automatically The PBX can store up to 10 destinations that can be called by dialling a DISA AA number 0 9 for each DISA OGM DISA Built in AA 501 These destinations can be an extension number Extension Number 009 an extension group number Ex...

Page 109: ...e Software Support Team extension 102 using 3 level AA programme as follows Outside CO Line No Distribution method 1 Day Lunch Night 1 2 DISA OGM1 DISA OGM1 DISA OGM1 3 8 Normal Normal Normal DISA AA No for 1 level AA 2 0 1 2 3 4 5 6 7 8 9 Mike Smith 102 Extn 103 Extn 104 Extn 105 Extn 106 Extn 107 Extn 108 Extn Group 1 1 CO Line Mode Day Night Lunch 414 416 2 DISA Built in AA 501 Outside CO Line ...

Page 110: ...2 Note When the type of a destination from 2 level AA or 3 level AA to another setting is changed any associated DISA OGM will also be cleared In addition any items within the AA menu being removed will also be removed 1 CO Line Mode Day Night Lunch 414 416 2 DISA Built in AA 501 3 2 level AA Select 3 level AA for AA number 3 in DISA Built in AA 501 4 3 level AA Assignment 540 549 5 3 level AA Sel...

Page 111: ...t The call is redirected to preprogrammed intercept destinations in the following priority DISA IRNA to BV Day Night Lunch 438 440 Flexible Ringing Day Night Lunch 408 410 This is useful for business calls For example the call can be forwarded to the operator a Voice Processing System VPS or Built in Voice Message BV automatically DISA No Dial Mode If the PBX does not receive either DTMF Dual Tone...

Page 112: ... CO Line Call Duration 205 A timer will activate when the call is connected and a warning tone will be heard 15 seconds before the timer expires When the timer expires the call is disconnected 1 10 8 Outside CO Line Call Limitation To detect the end of an outside to outside CO to CO line call Calling Party Control CPC Signal Detection can be assigned through system programming CPC Signal Detection...

Page 113: ...the destination Reorder tone The destination extension s is are busy B The call is not answered for 40 seconds Call Waiting DISA Busy tone Goes to Disconnect Goes to DISA OGM A busy DISA OGM is heard The call is sent to another extension B A A The call is disconnected One short beep What is the DISA Busy Mode Is Intercept Routing employed What is the security mode Is Intercept Routing employed DIS...

Page 114: ...ler is not required to enter a DISA security code regardless of the security mode DISA OGM Mute Time Certain DTMF signals such as Caller ID information may be sent from the telephone company when a call is first connected Because these signals may interfere with DISA the PBX can be programmed to ignore DTMF signals for a specified amount of time OGM Mute Time 519 after a call is connected After th...

Page 115: ... programming DISA Wait Time after OGM 505 If the assigned DISA OGM has not been recorded it is recommended to set the length of time to 6 s or 9 s through system programming Intercept Time for Internal DISA 515 It is programmable whether a ringback tone Ringback Tone Pattern 128 or Music on Hold Music on Hold 111 is sent to the caller when a DISA call is received DISA Ringback Tone 531 Installatio...

Page 116: ...ect Message for the operator or manager Common BV OGMs for the company Common voice messages left by callers for the company Messages can be recorded played and erased by the operator or manager only Up to 125 voice messages with a total recording time of 60 minutes BV Total Recording Time 807 can be logged per BV resource All personal common message areas within each BV resource share the total s...

Page 117: ... time 60 minutes max Max number of messages 125 messages including Common Personal BV OGMs and Common Personal Voice Messages Total message recording time 60 minutes max Max number of messages 125 messages including Personal BV OGMs and Personal Voice Messages BV Resource 1 Common Message Area Common BV OGM Common Voice Message Personal BV OGM Personal Voice Message Personal Message Area Operator ...

Page 118: ...ed The caller hears the specified common BV OGM and leaves a voice message in the common message area If an outside CO line call is received on outside CO line 2 a In day mode The DISA OGM to be played DISA OGM3 for DISA distribution and the common BV OGM to be played BV20 for DISA IRNA to BV are assigned The call arrives on a DISA line and the caller hears the specified DISA OGM When the destinat...

Page 119: ...form Call Distribution UCD on either the preinstalled DISA UCD OGM card or the optional message expansion card for DISA UCD OGMs if present 1 15 5 Outgoing Message OGM for DISA UCD When an extension that belongs to BV resource 1 or BV resource 2 is reassigned to the other resource the voice messages that were recorded prior to reassignment are erased but the personal common BV OGMs are not erased ...

Page 120: ...ssages except for the personal BV OGM of the manager that were recorded prior to reassignment are erased The operator can record play back and erase the common BV OGM When the operator who does not share an extension number with the manager is deleted the common voice messages except for the personal BV OGM of the operator that were recorded prior to reassignment are erased In this case the manage...

Page 121: ...e company s Caller ID service and enable Caller ID for the appropriate outside CO lines through system programming Caller ID 900 Caller ID signalling type FSK Frequency Shift Keying Bell 202 or V 23 or DTMF Dual Tone Multi Frequency can be selected to match the type used by your telephone company through system programming Caller ID Type 910 Caller ID Display on SLT This feature is available only ...

Page 122: ...ied number allows the extension user to make a call to this number later without worrying about Outside CO Line Access numbers area codes etc Programming Example Caller ID Modification Table Call Type Code No Area Code 1 Removed No of Digits Added No Local Call 2 1 212 3 Not Stored 2 011 3 001 Cont 5 Long distance Call 3 Not programmable 0 1 1 Caller ID Area Code 901 2 Caller ID Modification for L...

Page 123: ...com calls include forwarded calls calls from Transfer Recall and Hold Recall Outside CO line calls include calls directed to Uniform Call Distribution UCD or Direct Inward System An outside CO line call containing Caller ID information is received Yes No Is the caller s area code stored in the Caller ID Modification Table Modifies the number according to the method programmed in the corresponding ...

Page 124: ...r the reason for nondisplay of Caller ID information will be shown on the SLT If the caller s telephone number exceeds 16 digits the SLT receives only the first 16 digits However when a value less than 1500 ms is set through system programming SLT Ring Bell on Time 143 the SLT receives only the first 10 digits Depending on the type of SLT being used caller names and the dates and times that calls ...

Page 125: ...n when answering calls Logged manually by pressing the Caller ID Indication button during a conversation Logged automatically when a caller leaves a voice message 1 15 7 Built in Voice Message BV Example Conditions Caller ID Indication Personal Common Button A flexible CO button can be customised as a Caller ID Indication Personal Common button and will indicate the status of the Incoming Call Log...

Page 126: ...e for an extension user or the operator manager to select whether the oldest call in the personal area or common area will be replaced each time a call is received or whether the new call information will be discarded by entering the 21st Incoming Call Logged in the Personal Area or 301st Incoming Call Logged in the Common Area feature number Caller records for all call logs of an extension are nu...

Page 127: ...sion s Incoming Call Log with the Caller ID Indication Personal Common button If a user erases voice messages by any method for example by using BV or performing System Data Clear the caller s information is erased from the extension s Incoming Call Log simultaneously Even if a caller does not leave a voice message for example by going on hook while hearing a personal common BV outgoing message OG...

Page 128: ...or listen to the message by entering the Message Waiting Answer feature number Message for Another Extension Button A flexible CO Direct Station Selection DSS button can be customised as a Message for Another Extension button This button can be used on a PT that is allowed through system programming Message Waiting for Another Extension 618 to access messages except Built in Voice Message BV messa...

Page 129: ...sage area or the common message area it can be played back with the lit MESSAGE button by the user or the operator manager respectively 1 15 7 Built in Voice Message BV It is possible to activate the Message Ringer Lamp KX T7700 Series Incoming Lamp Control 968 on the KX T7700 series telephones for the following incoming calls Incoming call from another extension to a busy extension when the calle...

Page 130: ...country area The shown above indicates a parameter to be entered when assigning a message at an individual extension Conditions An extension user can select only one Absent Message at a time The selected message is displayed at the extension every time the user goes off hook The caller must be using a display proprietary telephone PT to see the Absent Message User Manual References 1 5 2 Showing a...

Page 131: ...now how to handle those calls To programme SLTs refer to the Operating Instructions supplied with the SLTs Notes This feature complies with the following ETSI European Telecommunications Standards Institute specifications ETSI ES 201 912 This feature is available only for SLTs that support SMS SMS service depends on the contract with your telephone company Programming Example SMS Routing Table wit...

Page 132: ...as follows 1 PBX setting SMS Centre Number for Receiving 1112224444 If the SMS centre does not support sub address numbers only one SLT can be assigned for each location One location can be used for each outside CO line telephone number Extension Jack No SMS Centre Number for Sending SMS Centre Number for Receiving SMS Sub address Jack 01 89 1 P 21112223333 1112224444 1 Jack 02 89 1 P 21112223333 ...

Page 133: ...lines preprogrammed in an SMS Routing Table the destination SLT may ring one time If a user wants to receive SMS messages on an SLT it is recommended to not connect a proprietary telephone PT in parallel If the PT user answers the call the SMS message will not be received When an SMS centre call is received at an SLT that has set the Call Forwarding FWD feature the FWD feature will not function an...

Page 134: ...1 17 Message Features 134 Feature Guide Installation Manual References 2 3 5 3 Port Caller ID Card KX TE82493 ...

Page 135: ...eatures EFA mode HOLD Used to place a call on hold SP PHONE Speakerphone Used to select handset or hands free operation MONITOR Used to select hands free dialling and monitor operation MESSAGE Used to leave a message waiting indication call back the party who left a message waiting indication or play back voice messages This button is provided with an LED Light Emitting Diode except for on KX T770...

Page 136: ... Conference Used to establish a 3 party or 5 party conference call FWD DND Call Forwarding Do Not Disturb Used to set the FWD or DND feature for the extension PAUSE Used to insert a dialling pause in a stored number PF Programmable Feature Used to access a preprogrammed feature no default Mostly used as a One touch Dialling button Button Usage Flexible DSS Used to call an extension with a one touc...

Page 137: ...S Used to call an extension with a one touch operation 1 5 1 1 Intercom Call One touch Dialling Used to call a preprogrammed party or access a feature with a one touch operation 1 6 1 2 One touch Dialling Message Used to leave a message waiting indication call back the party who left the message waiting indication or play back voice messages 1 17 1 Message Waiting Message for Another Extension Use...

Page 138: ...eiving a call or while viewing caller information display the number of logged calls while on hook and inform an extension user that the common area call log is full 1 16 2 Incoming Call Log Log in Log out Used to switch between Log in and Log out status 1 2 4 Log in Log out Day Used to change the time service mode to day mode 2 2 3 Time Service Night Used to change the time service mode to night ...

Page 139: ...ng call from an outside CO line another extension Red flashing Message s present no incoming call Red on No messages present and no incoming call Off 2 Light Pattern of the Line Status Buttons Intercom Line Status Outside CO Line Status Line Status Button Red on Off Green on Light Pattern Slow green flashing Moderate speed green flashing Rapid green flashing Slow red flashing S CO G CO O CO INTERC...

Page 140: ...O O CO Feature Guide References 1 2 3 Direct Inward System Access DISA Ring 1 3 1 Call Forwarding FWD Do Not Disturb DND 1 12 1 Call Hold 1 13 1 2 Conference This setting can be changed through system programming DSS Lamp Mode 112 DSS Corresponding Extension Status Button Slow red flashing Off Light Pattern Moderate speed red flashing Idle Call Forwarding FWD Do Not Disturb DND Red on Busy Slow Fl...

Page 141: ... is forwarded 102 Mike The received call information The first line message can be either a or b at each extension through system programming Caller ID Log Priority 904 a Caller s name ABC Company b Caller s number 12345678 c Outside CO line number Call on CO 1 The call charge of the current outside CO line call CO1 12 35 EUR The charge of a call is displayed when Call Charge Calculation is enable...

Page 142: ...eceived information is not altered When the information displayed by pressing specific buttons One touch Dialling REDIAL Save while on hook exceeds 17 characters the mark will be shown on the right side of the display The call charge called party s name when a call is made using System Speed Dialling with a name assigned and call duration can be displayed alternately by pressing the CO button whos...

Page 143: ...mming to match the settings of the VPS When 2 VPSs are connected to the PBX note that each extension can have only one mailbox but when the VPSs have executed Automatic Configuration an extension has a mailbox in both VPSs Therefore an extension user must delete a mailbox in either VPS so that there are no duplicates This example uses a Panasonic KX TVP50 series VPS which can be connected with 4 c...

Page 144: ...r example record messages 3 VM Service Allows callers to leave voice messages for specific parties such as an extension user Extension users can then listen to the messages left in their mailboxes at their convenience AA Service A VPS can be used for the AA service as well as the VM service When a call is directed to a port of the VPS that is in AA service mode the caller will hear an outgoing mes...

Page 145: ... if the called extension is in Do Not Disturb DND mode the OGM e g I am unable to answer your call right now but I will get back to you shortly can be played VM Service 1 Accessing a Mailbox The PBX sends special messages to the VPS to indicate which mailbox should be accessed Follow on ID 2 FWD to a Mailbox of the VPS An extension user can set his or her calls to be forwarded to the VPS 1 3 1 2 C...

Page 146: ...must use a flexible CO Direct Station Selection DSS button customised as a VM Transfer button A voice mail extension number must be assigned to the button when creating it 5 Listening to Recorded Messages After the VPS records a message it will light the appropriate lamp or button on the extension for which the message was intended to indicate that there is a new message 1 17 1 Message Waiting The...

Page 147: ...ed to the VPS by the IRNA feature from a DISA ring group the PBX will send the VPS the mailbox number of the extension within the DISA ring group that is connected to the lowest numbered jack Live Call Screening LCS To prevent the unauthorised screening of calls a 3 digit password must be entered when activating LCS for an extension If the user forgets his or her password it can be cleared by the ...

Page 148: ...1 19 Voice Mail Features 148 Feature Guide User Manual References 1 8 3 If a Voice Processing System is Connected 3 1 2 Changing Personal Settings Using Programming Mode ...

Page 149: ... will hear an outgoing message OGM After or while listening to the OGM the caller may dial an extension number as directed e g Enter the extension number of the desired party If the VPS transfers a call via the AA service the PBX will inform the VPS of the status of the called party using a DTMF status signal so that the VPS will know the status This enables the VPS to quickly play an appropriate ...

Page 150: ...ere is a new message 1 17 1 Message Waiting The proprietary telephone PT user can play the message back simply by pressing the MESSAGE button used for mailbox access When the button is pressed the PBX calls the voice mail extension then sends DTMF signals to the VPS to indicate the extension s mailbox number A single line telephone SLT user hears a special dial tone dial tone 3 when going off hook...

Page 151: ...is transferred to the VPS by IRNA from a DISA ring group the PBX will transmit the mailbox number of the receiving extension with the lowest jack number In order to achieve proper recording quality Data Line Security should be turned on for the VPS 1 10 5 Data Line Security Each extension s mailbox number is the same as its extension number If TA series cannot be selected with the PBX type setup m...

Page 152: ...ation Message Detail Recording SMDR data to a PC printer etc 2 SMDR Output Data The following data can be logged and sent to the SMDR output port a Outside CO line call information incoming outgoing b Call charge information outgoing Memory for SMDR A limited number of call records can be stored in the PBX If the memory becomes full the oldest call will be overwritten each time a call is received ...

Page 153: ...13 55 12 31 05 3 25PM 02 UCD waiting 00 11 48 1 2 3 4 5 6 7 4536 12 31 05 12 55PM 101B 02 BV incoming 00 00 43 12 31 05 12 56PM 107B 03 DIL incoming 00 01 43 2013570846 0921234557 Date Time Ext CO Dial number Duration Charge Code 12 31 05 12 52PM 103 0 04 EUR 0 02 EUR 0 02 EUR 0 04 EUR 0 55 EUR 0 55 EUR 0 15 EUR 0 67 EUR 05 123456789012345678901234 00 00 16 12 31 05 12 53PM 103 02 incoming 00 01 4...

Page 154: ...call 1 11 1 Call Transfer 3 Ext Extension Shows the number of the extension that was engaged in the call Also shows the following codes xxxB Call answered by the BV feature 1 15 7 Built in Voice Message BV xxx Number of the extension to which the call was directed before the BV feature answered Even if a caller does not leave a voice message for example by going on hook while hearing a personal co...

Page 155: ...red Caller ID SMDR Printout 907 Also shows the following codes DISA incoming Incoming outside CO line call via the DISA feature BV incoming Incoming outside CO line call to the common message area of the BV feature DIL incoming Incoming outside CO line call via the DIL feature 1 1 1 1 Direct In Line DIL UCD waiting Incoming outside CO line call via the UCD feature 1 2 2 Uniform Call Distribution U...

Page 156: ...de for Printing 929 the call log information is not displayed by SMDR but the information for each extension is displayed by Call Log Printout If Toll is selected for outgoing outside CO line calls only calls that are checked in TRS COS 2 5 Denied Code 302 305 and are allowed are shown Caller s identification Controls whether a caller s telephone number is shown Caller ID SMDR Format 906 When this...

Page 157: ...takes very little time to send SMS messages To verify the duration of these calls it is recommended to set the start timer of call duration to 5 s or Instantly through system programming Call Duration Counter Start 204 SMDR Format The following SMDR format parameters can be set through system programming SMDR Parameter 801 in order to match the paper size being used by the printer a Page Length de...

Page 158: ... the end of a bit string that composes a character Select an appropriate value depending on the requirements of the PC or printer The codes for Dial number will be abbreviated as shown below if all of the following conditions are met an optional Caller ID card is installed With CID is selected in Caller ID SMDR Format 906 With Charge is selected in Call Charge Information SMDR Format 1 922 Abbrevi...

Page 159: ...all charge when Call Charge Calculation is enabled Call Charge Calculation 441 and With Charge is selected Call Charge Information SMDR Format 1 922 through system programming A call charge of up to 7 digits is shown for each call and the Total can consist of up to a maximum of 17 digits including whole numbers max 10 digits the decimal point and a preprogrammed number of decimal digits max 6 digi...

Page 160: ...ing number stored in System Speed Dialling Number 001 or stored as a One touch Dialling button is shown by Call Log Printout Secret Number SMDR Print Suppression 803 When Secret is selected numbers dialled secretly will be shown as dots It is possible to control whether Dial number is shown by Call Log Printout Secret Printing 924 Before changing the decimal point position Decimal Places 190 clear...

Page 161: ...ed to a certain call is decided by the outside CO line carrying the call Call Charge Table Assignment 442 3 Call Charge Table A total of 100 leading numbers 1 Max 10 digits can be stored as destinations to decide how a call is charged for each call charge rate Peak Off Peak Economy A leading number can have different values in each of the 4 tables Which Call Charge Table is applied to a certain ca...

Page 162: ... O P O P E E 9 O P O P E E 10 O P O P E E 11 O P O P E E Outside CO Line No 1 2 1 3 Table No Cont Time Table 1 P Peak O Off Peak E Economy Table Selection Time Table 00 01 02 03 99 013 012 02 03 099 70 60 s 100 180 s 100 180 s 40 30 s 50 30 s 50 30 s 50 60 s 20 40 s 20 40 s 30 30 s 10 50 s 10 50 s 40 60 s 20 40 s 20 40 s 25 30 s 10 60 s 10 60 s Call Charge Table 1 Location No Leading No Flat Charg...

Page 163: ...n refer to 1 18 4 Display Information 6 Budget Management It is possible to limit telephone usage to a preprogrammed budget on each extension Budget Management 925 For example an extension in a rented office may have a prepaid limit for telephone usage If the total of call charges reaches the limit the extension user cannot make further outside CO line calls Budget Limit Selection 926 An extension...

Page 164: ...number 01 will be selected SMDR shows 014XXXX as the Dial number To increase the accuracy of Call Charge Calculation match the Call Duration Counter Start 204 timer with your telephone company s inter digit timer The call charge rate Peak Off Peak Economy when a call is established is used to calculate the call charge If Reverse Signal Detection is enabled for an outside CO line Polarity Reverse D...

Page 165: ...lat Duration expires Example a Flat Duration 0 s Flat Charge 0 Unit Duration 60 s Unit Charge 10 b Flat Duration 0 s Flat Charge 100 Unit Duration 60 s Unit Charge 10 c Flat Duration 0 s Flat Charge 10 Unit Duration 0 s Unit Charge 0 In this case Flat Duration and Unit Duration could be any value d Flat Duration 60 s Flat Charge 10 Unit Duration 0 s Unit Charge 100 Flat Charges and Unit Charges fo...

Page 166: ... 999 999 even if the actual charge exceeds this To log the charge of calls on SMDR With Charge must be selected in Call Charge Information SMDR Format 1 922 Whether nonessential zeros that precede the charge are shown can be programmed in Call Charge Information SMDR Format 2 923 It is possible to control whether Dial number is shown by Call Log Printout Secret Printing 924 User Manual References ...

Page 167: ...Features Set at Your Extension Extension Feature Clear Feature Value after Extension Feature Clear Absent Message Off Automatic Callback Busy Off Background Music BGM Off Call Forwarding FWD Off Call Pickup Deny Allow Call Waiting Disable Data Line Security Off Do Not Disturb DND Off Executive Busy Override Deny Allow Hot Line The stored telephone numbers will be cleared Log in Log out Log in Mess...

Page 168: ... set cancel and confirm the timed reminder of the desired extension This feature is useful for example for a small hotel or motel to set a wake up call for an extension in a guest room or for a parent to set a wake up call for an extension in a child s room Conditions Be sure that the PBX clock is set to the correct time Setting a new alarm time clears the previous alarm time There is no limit for...

Page 169: ... through 5 have been set Tone 2 Heard when any of the following features is set Absent Message Background Music BGM for proprietary telephones PTs only Call Forwarding FWD Call Pickup Deny Data Line Security Do Not Disturb DND Extension Lock Hot Line for single line telephones SLTs only Message Waiting for PTs only Remote Extension Lock Timed Reminder Tone 3 Heard when any of the following feature...

Page 170: ...ne 117 Conference Tone 105 External Pager Access Tone 106 Feature Guide References 4 2 1 Tones Ring Tones Type Description Tone 1 Sent when the setting is accepted or sent when the Extension Lock feature is set or cancelled Tone 2 Sent when the new setting is identical to the previous one or sent when certain features are successfully performed or accessed e g Call Hold Automatic Callback Busy Ton...

Page 171: ...Feature Guide 171 Section 2 System Configuration and Administration Features ...

Page 172: ...ms VPSs to the PBX Conditions PT and SLT in Parallel Mode A PT and an SLT can be connected to an extension jack and used in parallel mode DSS Console and Paired Telephone Assignment When a DSS Console is connected a PT must be paired with the DSS Console through system programming DSS Console Jack Assignment 003 Console Paired Telephone 004 Each extension jack number should be unique Automatic Det...

Page 173: ...S Day Night Lunch 601 603 The following features operate differently depending on an extension s COS a TRS 1 8 1 Toll Restriction TRS b Walking COS 1 8 5 Walking COS Conditions Walking COS An extension user can make a call from an extension with a lower COS by using his or her own COS temporarily User Manual References 1 2 6 Using Your Calling Privileges at Another Extension Walking COS ...

Page 174: ...ple 2 1 Call Pickup Group Using the Call Pickup feature extensions can answer any calls within the call pickup group to which they belong 2 2 Paging Group Using the Paging feature extensions can make a page to any paging group or answer a page made to any group 2 3 Idle Extension Hunting Group If a called extension is busy Idle Extension Hunting redirects the incoming call to an idle member of the...

Page 175: ...uilt in AA 501 ring simultaneously To use this feature DISA must be selected as the distribution method for the desired outside CO line port CO Line Mode Day Night Lunch 414 416 and With AA must be selected as the destination of incoming outside CO line calls via the DISA feature DISA Incoming Call Dial Mode 500 Feature Guide References 1 2 1 Idle Extension Hunting 1 2 2 Uniform Call Distribution ...

Page 176: ... Switching Mode 006 2 Time Table A Time Table has 3 modes day night and lunch A Time Table can be programmed to control when each time service mode starts and therefore the previous time service mode ends and can be programmed separately for each day of the week Programming Example Time Table Switching Mode Description Condition Automatic The current time service mode will switch automatically to ...

Page 177: ...Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only g DISA IRNA to BV Day Night Lunch 438 440 h TRS COS Day Night Lunch 601 603 i Doorphone Ringing Day Night Lunch 700 702 j Door Opener Day Night Lunch 703 705 4 Day Night Lunch Button A flexible Direct Station Selection DSS button can customised as a Day Night or Lunch button by the operator or manager These buttons can be used...

Page 178: ...ystem Configuration Software 178 Feature Guide Feature Guide References 1 18 2 Flexible Buttons User Manual References 1 7 7 Checking the Time Service Mode 2 1 2 Switching the Time Service Mode Time Service ...

Page 179: ... Inward System Access DISA DISA Security Code Digits 530 Sets the number of digits for the DISA security code Required 1 15 6 Direct Inward System Access DISA Call LogPrintout for Each Extension Prints and clears call logs for each extension Required 1 20 1 2 Call Log Printout for Each Extension Call Charge Management Sets displays clears and prints the call charge data Required 1 20 2 Call Charge...

Page 180: ...going Message OGM for DISA UCD Records and plays back OGMs used by DISA Uniform Call Distribution UCD and 3 level Automated Attendant AA Erases OGMs used by DISA and UCD Not required 1 15 5 Outgoing Message OGM for DISA UCD Date and Time Setting Adjusts the current date and time Not required Extension Lock CANCEL ALL Cancels Extension Lock Incoming Call Log Display Lock in the Personal Area and Me...

Page 181: ...2 2 System Configuration Software Feature Guide 181 User Manual References 1 2 1 Basic Calling 2 1 Control Features 3 2 2 Changing Call Logs and Call Charges ...

Page 182: ...t of the PBX USB The PC is connected to the PBX via the USB port of the PBX Method Description Required Hardware Remote modem Call the PBX and have the call directed to the internal modem using one of the following methods Direct Access Using a modem dial the telephone number to connect to the internal modem To use this feature MODEM must be selected as the distribution method for the desired outs...

Page 183: ...can be changed through system programming System Password 002 A user can upload system programming data from a PC to the PBX or download it from the PBX to a PC If communications between the PBX and PC fail before completing Firmware Upgrade or system programming data upload from a PC to the PBX the successfully transferred portion of the data can still be used Firmware Upgrade can be performed on...

Page 184: ...rogramming Data Reset A PT user can simultaneously reset all settings made through personal programming Line Preference Incoming Outgoing Call Waiting Tone Type Selection etc to their default settings This feature also cancels pressing the AUTO ANS MUTE button in the Hands free Answerback feature and the Room Monitor feature System Programming Data Reset The PBX can return all or specific settings...

Page 185: ...Dialling numbers and names in System Speed Dialling Number 001 and System Speed Dialling Name 011 Installation Manual References 2 10 1 Starting the Advanced Hybrid System Feature Guide References 2 2 4 Operator Manager Features 3 3 PT Programming User Manual References 3 1 Customising Your Phone Personal Programming 3 2 Managing Call Logs and Call Charges 3 3 Customising Your PBX System Programmi...

Page 186: ...em programming Automatic Time Adjustment 152 Note Since the PBX clock is put ahead by one hour on the Summer Time start date a timed reminder set within one hour of the Automatic Time Adjustment feature will not ring Since the PBX clock is put back by one hour on the Summer Time end date a timed reminder set within one hour before the Automatic Time Adjustment feature will ring 2 times Conditions ...

Page 187: ...s Plan 1 Plan 2 extension jacks 01 through 24 extension numbers 101 through 124 Plan 3 extension jacks 01 through 24 extension numbers 11 through 34 If a rotary single line telephone SLT is used at any extension select Plan 1 Note For United Kingdom and New Zealand when the extension numbering plan is selected the default extension numbers change automatically as follows Plan 1 Plan 2 extension ja...

Page 188: ...e no 1 8 extn no Call Park Call Park Retrieve 3 22 52 22 56 0 9 Call Pickup Deny set cancel 72 1 0 0 Call Waiting for intercom calls doorphone calls set cancel 732 1 0 0 Call Waiting for outside CO line calls set cancel 731 1 0 0 Common BV Outgoing Message OGM record play erase 722 01 24 1 2 0 0 Conference 5 party 22 22 phone no CONF 4 times CONF Data Line Security set cancel 730 1 0 0 Directed Ca...

Page 189: ...t 736 0 1 0 Logging of Caller ID Information in the Common Area set cancel 738 2 0 0 Logging of Caller ID Information in the Personal Area set cancel 738 1 0 0 Message Waiting leave cancel for a caller 70 1 2 extn no 0 Message Waiting cancel all for a called extension 70 0 0 Message Waiting cancel all for another extension 70 3 extn no Message Waiting Answer 784 0 Message Waiting for Another Exten...

Page 190: ...ing for an SLT dial 00 99 Timed Reminder set cancel 76 hhmm parameter 6 2 0 Timed Reminder confirm 76 3 Time Service set cancel 78 1 3 0 Walking COS 7 extn password the user s extn no 0 21st Incoming Call Logged in the Personal Area disregard the newest call overwrite the oldest call 737 0 1 301st Incoming Call Logged in the Common Area disregard the newest call overwrite the oldest call 737 2 3 1...

Page 191: ...o make the feature active For example to set Call Waiting the feature number for Call Waiting must be followed by 1 and to cancel it the same feature number should be followed by 0 Feature Numbering Automatic Callback Busy 6 Busy Station Signalling BSS DND Override 2 Executive Busy Override 3 Feature Numbering Alternate Calling Ring Voice Call Retrieving from a Telephone Answering Machine TAM 4 1 ...

Page 192: ...2 3 System Data Control 192 Feature Guide User Manual References 4 2 1 Feature Number Table ...

Page 193: ...sole on a PC Conditions If no outside CO lines are connected to the outside CO line ports of the PBX the default values are assigned automatically It takes a maximum of 4 minutes to complete checking the dialling mode unless the outside CO line is in use In this case the PBX will start checking it after the outside CO line becomes idle This feature will not function properly when It takes 3 second...

Page 194: ...ng this operation communication between the PBX and PC will be disconnected one time Country Setting can also be programmed the first time the PBX is accessed with a PC using the KX TE Maintenance Console software Quick Setup For more information about Quick Setup refer to the Installation Manual 3 1 1 Installing KX TE Maintenance Console on a PC Conditions This feature is only available when the ...

Page 195: ... using the KX TE Maintenance Console software Even if a user upgrades the PBX software the system data will not be lost For more information on how to upgrade the PBX software refer to the on line help Conditions The ROM and the firmware version can be confirmed through system programming Firmware Version 998 Installation Manual References 2 8 1 Connecting Peripherals ...

Page 196: ...ck 01 Outside CO line 4 extension jack 09 Outside CO line 7 extension jack 17 Only outside CO line calls are possible during a power failure All other features will not function We recommend connecting an SLT in parallel at extension jacks 01 09 and 17 so that the SLT can be used during a power failure Note that if the parallelled SLT is on an outside CO line call when the power is restored that c...

Page 197: ...k on the PBX restarts and automatically loads stored data Conditions In the event of a power failure PBX memory is protected by a factory installed lithium battery There is no memory loss except the memories of Automatic Callback Busy 1 7 1 Automatic Callback Busy Camp on Call Park 1 12 2 Call Park and Redial 1 6 1 4 Redial ...

Page 198: ...2 4 Fault Recovery Diagnostics 198 Feature Guide ...

Page 199: ...Feature Guide 199 Section 3 Programming Instructions ...

Page 200: ...void unauthorised access and possible fraudulent dialling do not disclose the password Warning to the Administrator or Installer regarding the system password 1 Please inform the customer of the importance of the password and the possible dangers if it becomes known to others 2 To avoid unauthorised access and possible fraudulent dialling maintain the secrecy of the password 3 We strongly recommen...

Page 201: ...when the PC and the PBX are connected refer to the Installation Manual 3 1 1 Installing KX TE Maintenance Console on a PC KX TE Maintenance Console starts the programme using the drive where you installed the software automatically System Requirements Required Operating System Microsoft Windows 98 SE Windows Me Windows 2000 or Windows XP Minimum Hardware Requirements CPU 300 MHz Intel Celeron micr...

Page 202: ...play such as the KX T7730 An authorised administrator or the manager extension connected to extension jack 01 can access system programming Only one system programming session can be performed at a time that is only one user can access system programming at a time This includes PC programming Buttons and Functions Fixed Button KX T7730 KX T7735 Function PREV PREVIOUS NEXT SECRET STORE PAUSE PROGRA...

Page 203: ...he following 4 system programming settings are accessible System Speed Dialling Number 001 System Speed Dialling Name 011 DISA Security Code 512 DISA Security Code Digits 530 Notes The system password may be entered instead of the manager password With the manager password the manager can also set a password to each extension print out call log information for each extension and programme call cha...

Page 204: ...buttons can be used to enter characters when storing a name or message The following tables depict the available characters Table 1 Alphabet mode Table 2 Numeral mode This character is only available with the CE Central Europe and PD Poland models when programming Currency 921 ...

Page 205: ...Example of Entering Characters To enter Ann Notes To toggle between Alphabet mode and Numeral mode or between Alphabet mode Cyrillic alphabet mode assignable only in Extension Name in Cyrillic 616 and Numeral mode press SELECT To move the cursor right press To delete all characters press CLEAR To delete a character press A n n 6 5 times 6 5 times 2 OR ...

Page 206: ...ISA Direct Inward System Access DND Do Not Disturb DRD Distinctive Ring Detection DSS Direct Station Selection DTMF Dual Tone Multi Frequency E EFA External Feature Access G GRP Group I IRNA Intercept Routing No Answer L LCS Live Call Screening O OGM Outgoing Message P PT Proprietary Telephone S SLT Single Line Telephone SMDR Station Message Detail Recording SMS Short Message Service T TAM Telepho...

Page 207: ...ss To correct a wrong entry press CLEAR and then enter the new input To delete a stored parameter press CLEAR enter the new input and then press STORE Press or to scroll the display Some programming items cannot have a value left empty Date Time 000 Notes The clock starts immediately after the STORE button is pressed The PBX supports years from 2000 to 2099 Feature Programming References 1 20 1 St...

Page 208: ...strongly recommend that you change the default password value to something else for reasons of system security It is best to use a password of 7 digits 4 Please change the password periodically 5 If a system password is forgotten it can be found by loading a backup of the system data into a PC and checking the password using the KX TE Maintenance Console software If you do not have a backup of the...

Page 209: ...ack Configuration Console Paired Telephone 004 Notes To delete disable an extension jack number press CLEAR in the extension jack number step The extension jack number preassigned as a DSS Console in DSS Console Jack Assignment 003 should not be assigned in this programme An SLT cannot be paired with the DSS Console Feature Programming References 1 18 1 Fixed Buttons 2 1 1 Extension Jack Configura...

Page 210: ...ilable when switching mode is enabled in automatic mode in Time Service Switching Mode 006 Pressing SELECT shows the previous entry When the display shows None press SELECT to set the start time Feature Programming References 2 2 3 Time Service Operator Assignment 008 0 0 6 NEXT SELECT STORE END Manual Automatic 0 0 7 NEXT SELECT 00 59 AM PM Day Night Lunch start Lunch end minute STORE END SELECT ...

Page 211: ...ension number cannot be entered for 2 different extension jacks Feature Programming References 1 5 1 1 Intercom Call 1 6 1 6 Quick Dialling 1 19 2 Voice Mail Inband DTMF Integration 2 3 4 Feature Numbering LCD Time Display 010 Note The following settings and features use 12 hour format even if 24 hour format is assigned in this programme Date Time 000 Time Service Start Time 007 1 20 1 Station Mes...

Page 212: ...eferences 1 6 1 5 Speed Dialling Personal System 3 3 1 Programming Instructions Entering Characters Second Feature Numbering Plan 012 Note This programme is available only when Plan 2 or Plan 3 is selected in Extension Number 009 Feature Programming References 1 6 1 6 Quick Dialling 2 3 4 Feature Numbering 0 1 1 NEXT speed dialling no name STORE END 00 99 Max 16 characters SELECT NEXT PREV or To c...

Page 213: ...e touch Dialling Hunting Group Set 100 Feature Programming References 1 2 1 Idle Extension Hunting Extension Group 600 Hunting Type 101 Note This programme is available when the extension group is enabled in Hunting Group Set 100 0 1 3 NEXT feature no location no STORE END 1 9 SELECT NEXT PREV or To continue To continue Max 24 digits 0 9 P F 1 0 0 NEXT extension group no name STORE END 1 8 SELECT ...

Page 214: ...sion Number 009 and Enable in this programme Feature Programming References 1 19 2 Voice Mail Inband DTMF Integration DTMF Integration Port 102 SLT Hold Mode 104 Feature Programming References 1 12 1 Call Hold Conference Tone 105 Feature Programming References 1 7 2 Executive Busy Override 1 13 1 2 Conference 1 0 2 NEXT extension jack no name STORE END 07 08 15 16 SELECT SELECT NEXT PREV or To con...

Page 215: ...ences 4 1 3 Operation Flash Recall Mode for a Locked Extension 108 Note This programme enables a locked extension to send a flash recall signal during a conversation with an outside party CO Indicator 109 Note This programme is available for the extension s assigned not to ring in Flexible Ringing Day Night Lunch 408 410 to answer incoming outside CO line calls 1 0 6 NEXT SELECT STORE END Enable D...

Page 216: ... 1 15 4 Background Music BGM DSS Lamp Mode 112 Note Enable FWD Flashing slowly DND Flashing at moderate speed Disable FWD Off DND Off Feature Programming References 1 18 3 LED Indication Automatic Redial Repeat Count 113 Feature Programming References 1 6 1 4 Redial 1 1 0 NEXT SELECT STORE END MODE1 EFA mode MODE2 Flash Recall mode 1 1 1 NEXT SELECT STORE END Internal External Tone 1 1 2 NEXT SELE...

Page 217: ...ce call 3 party C 2 E 3 A maximum of 2 outside parties can attend a 3 party conference call 5 party C 2 E 5 A maximum of 2 outside parties can attend a 3 party to 5 party conference call The PBX allows up to 2 outside parties to participate in a conference call C CO E Extension Feature Programming References 1 13 1 2 Conference Call Pickup Tone 117 Feature Programming References 1 4 1 3 Call Picku...

Page 218: ...is not available for the AL Australia model Feature Programming References 1 5 2 4 Dial Type Selection Bell Frequency 120 Note This programme selects the bell frequency sent to an SLT Automatic Line Access 121 Note For New Zealand 1 or 9 Feature Programming References 1 5 3 3 Outside CO Line Access 2 2 4 Operator Manager Features Automatic Rotation for CO Line Access 122 1 1 8 NEXT SELECT STORE EN...

Page 219: ...mme is not available for the AL Australia model TRS Check for and 125 Feature Programming References 1 8 1 Toll Restriction TRS DSS Off hook Mode 126 Feature Programming References 1 5 1 1 Intercom Call Pickup Group 127 Feature Programming References 1 4 1 3 Call Pickup CO Indicator 109 1 2 3 NEXT SELECT STORE END MODE1 66 MODE2 60 1 2 5 NEXT SELECT STORE END Enable Disable 1 2 6 NEXT SELECT STORE...

Page 220: ...en select the desired setting This programme is not available when Enable is selected in DTMF Integration 103 Feature Programming References 1 19 1 Voice Mail APT Integration VM 2 APT Port 131 Notes To change the current setting other than Disable select Disable then select the desired setting This programme is not available when Enable is selected in DTMF Integration 103 Feature Programming Refer...

Page 221: ... Ring Silence Ratio 142 This programme also determines the maximum number of digits of an SLT Caller ID number when DTMF1 or DTMF2 is selected in SLT Caller ID Signalling Type 150 Feature Programming References 1 1 3 3 Ring Tone Pattern Selection 1 16 1 Caller ID SMS Centre Number for Receiving 145 Feature Programming References 1 17 3 Fixed Line SMS Terminal Support SMS Routing Table CO 146 1 4 2...

Page 222: ... Programming References 1 16 1 Caller ID SLT Caller ID Line Access Number 151 Feature Programming References 1 16 1 Caller ID Automatic Time Adjustment 152 Feature Programming References 2 3 3 Automatic Time Adjustment 1 4 7 NEXT extension jack no STORE END SELECT SELECT NEXT PREV or To continue To continue Disable 1 8 01 24 1 5 0 NEXT SELECT STORE END FSK1 During ring FSK2 RP AS DTMF1 Immediately...

Page 223: ...e 155 Feature Programming References 1 5 2 6 CO Busy Out Call Charge Calculation Registering Leading Numbers 161 Feature Programming References 1 20 2 Call Charge Calculation 1 5 3 NEXT SELECT STORE END Enable Disable 1 5 4 NEXT STORE END SELECT Enable Disable 1 5 5 NEXT hour STORE END 1 12 minute 00 59 SELECT AM PM 1 6 1 NEXT location no leading no STORE END 00 99 SELECT NEXT PREV or To continue ...

Page 224: ...rge Calculation X X NEXT Peak Off Peak Economy END SELECT SELECT Every day NEXT PREV or or 1 12 hour To go to another hour Sun Sat 62 69 76 83 or Every hour 62 Table 1 69 Table 2 76 Table 3 83 Table 4 1 SELECT STORE SELECT AM PM To go to another day of the week NEXT PREV or 1 X NEXT location no flat charge STORE END 00 99 SELECT NEXT PREV or To continue To continue Max 7 digits exc decimal point 0...

Page 225: ...Charge Calculation 1 X NEXT location no unit charge STORE END 00 99 SELECT NEXT PREV or To continue To continue Max 7 digits exc decimal point 0 9 64 71 78 85 64 Table 1 71 Table 2 78 Table 3 85 Table 4 X duration 0 9999 s 1 X NEXT location no flat charge STORE END 00 99 SELECT NEXT PREV or To continue To continue Max 7 digits exc decimal point 0 9 65 72 79 86 65 Table 1 72 Table 2 79 Table 3 86 T...

Page 226: ... Detail Recording Feature 1 20 2 Call Charge Calculation Hold Recall Time 200 1 X NEXT location no flat charge STORE END 00 99 SELECT NEXT PREV or To continue To continue Max 7 digits exc decimal point 0 9 67 74 81 88 67 Table 1 74 Table 2 81 Table 3 88 Table 4 X duration 0 9999 s 1 X NEXT location no unit charge STORE END 00 99 SELECT NEXT PREV or To continue To continue Max 7 digits exc decimal ...

Page 227: ...1 6 1 7 Hot Line Call Duration Counter Start 204 Feature Programming References 1 5 2 5 Reverse Circuit 1 20 1 Station Message Detail Recording Feature Polarity Reverse Detection 424 CO to CO Line Call Duration 205 Feature Programming References 1 10 8 Outside CO Line Call Limitation 2 0 1 NEXT SELECT STORE END 15 30 s 1 2 min 2 0 2 NEXT SELECT STORE END 5 10 15 20 s delay 2 0 3 NEXT SELECT STORE ...

Page 228: ... Timing Range 207 Feature Programming References 1 12 1 Call Hold Inter digit Time 208 Feature Programming References 1 8 1 Toll Restriction TRS No Dial Disconnection 211 DTMF Time 210 Note This programme selects the minimum duration of the DTMF signal sent to outside CO lines that have been set to DTMF in Dial Mode 401 Feature Programming References 1 5 2 4 Dial Type Selection 2 0 6 NEXT SELECT S...

Page 229: ...me required by the PBX to confirm that the bell signal is no longer being sent from the telephone company before the PBX acknowledges that the call is lost BV Recording Time 214 Feature Programming References 1 15 7 Built in Voice Message BV Common Personal BV OGM Recording Time 215 Note This programme selects the maximum recording time for each personal common BV OGM Feature Programming Reference...

Page 230: ...02 305 Feature Programming References 1 8 1 Toll Restriction TRS TRS Exception Code 306 3 0 0 NEXT code no carrier code STORE END 01 20 SELECT NEXT PREV or To continue To continue Max 10 digits 0 9 x 3 0 1 NEXT SELECT STORE END Class 1 5 3 X NEXT code no phone no STORE END 01 20 SELECT NEXT PREV or To continue To continue Max 11 digits 0 9 x 02 05 02 for Class 2 03 for Class 3 04 for Class 4 05 fo...

Page 231: ...ry 1 8 2 Toll Restriction TRS Override by Account Code Account Code Mode 605 Automatic Pause Insertion Code 311 Feature Programming References 1 5 2 7 Pause Insertion Pause Time 417 3 0 9 NEXT emergency no code no STORE END 1 5 Max 24 digits 0 9 SELECT NEXT PREV or To continue To continue 3 1 0 NEXT account code code no STORE END 01 50 4 digits 0 9 SELECT NEXT PREV or To continue To continue 3 1 1...

Page 232: ...S Route 1 4 Exception Code 355 358 3 1 2 NEXT SELECT STORE END COS 2 5 Disable 3 5 0 NEXT CO line no name STORE END 1 8 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 3 X NEXT code no area code STORE END 01 80 51 54 SELECT NEXT PREV or To continue To continue Max 7 digits 0 9 x 51 for Route 1 52 for Route 2 53 for Route 3 54 for Route 4 3 X NEXT code no area code STORE END 01 80...

Page 233: ...on ARS ARS Modification Added Number 361 Feature Programming References 1 9 1 Automatic Route Selection ARS ARS Dial Tone 362 Feature Programming References 1 22 1 Dial Tone 3 5 9 NEXT first carrier access code STORE END Max 4 digits 0 9 3 6 0 NEXT route no removed digits STORE END 1 4 0 9 SELECT NEXT PREV or To continue To continue 3 6 1 NEXT route no added number STORE END 1 4 Max 20 digits 0 9 ...

Page 234: ...ffective for this programme Feature Programming References 1 9 1 Automatic Route Selection ARS Route 1 4 Authorisation Code 381 384 Feature Programming References 1 9 1 Automatic Route Selection ARS 3 6 3 NEXT STORE END 1 20 s time 3 6 4 NEXT route no CO line group no STORE END 1 4 1 8 SELECT NEXT PREV or To continue To continue 3 X NEXT CO line no authorisation code STORE END 1 8 SELECT NEXT PREV...

Page 235: ...on Code I Itemised Billing Code H Telephone Number Feature Programming References 1 9 1 Automatic Route Selection ARS 3 X NEXT CO line no name STORE END 1 8 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 85 88 85 for Route 1 86 for Route 2 87 for Route 3 88 for Route 4 3 8 9 NEXT extension jack no itemised billing code STORE END 01 24 SELECT NEXT PREV or To continue To continue ...

Page 236: ...han any connected outside CO line number the PBX will try to seize the unconnected outside CO line Feature Programming References 1 5 3 2 Line Preference Outgoing 1 5 3 3 Outside CO Line Access Dial Mode 401 Note This programme is not available for the AL Australia model Feature Programming References 1 5 2 4 Dial Type Selection 4 0 0 NEXT CO line no name STORE END 1 8 SELECT SELECT NEXT PREV or T...

Page 237: ...verlay For example to store access codes 81 and 82 on outside CO line 1 programme as follows 403 NEXT 1 81 82 STORE END Feature Programming References 1 5 2 8 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Pause Time 417 4 0 2 NEXT CO line no name STORE END 1 8 SELECT SELECT NEXT PREV or To continue To continue Low Speed 10 pps High Speed 20 pps 4 0 3 NEXT CO line no acc...

Page 238: ...e allowed to make an outside CO line call Feature Programming References 1 5 3 2 Line Preference Outgoing 1 5 3 3 Outside CO Line Access 4 0 4 NEXT CO line no CO line group no STORE END 1 8 SELECT NEXT PREV or To continue To continue 1 8 4 X NEXT STORE END 1 8 05 07 01 24 Enable Disable SELECT or SELECT Go to another jack number Go to another line number Go to next or prev jack number Go to next o...

Page 239: ...mediately 5 s 10 s 15 s 4 X NEXT STORE END 1 8 08 10 01 24 Enable Disable SELECT or SELECT Go to another jack number Go to another line number Go to next or prev jack number Go to next or prev line number NEXT PREV or To continue To continue To continue To continue CO line no extension jack no 08 for day 09 for night 10 for lunch 4 X NEXT STORE END 1 8 11 13 01 24 SELECT or SELECT Go to another ja...

Page 240: ...o continue To continue 14 for day 15 for night 16 for lunch STORE 4 X NEXT CO line no 1 8 14 16 14 for day 15 for night 16 for lunch name name STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue BV common BV OGM no 4 X NEXT CO line no DISA OGM no name 1 8 1 8 DISA SELECT 14 16 14 for day 15 for night 16 for lunch STORE END SELECT NEXT PREV or To continue To continue 4 X NEXT CO line...

Page 241: ...exible Ringing Day Night Lunch 408 410 Pause Time 417 Feature Programming References 1 5 2 7 Pause Insertion 1 5 2 8 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Automatic Pause Insertion Code 311 Host PBX Access Code 403 Flash Recall Time 418 Feature Programming References 1 10 6 Flash Recall 1 10 7 External Feature Access EFA 4 1 7 NEXT CO line no name STORE END 1 8 ...

Page 242: ... Feature Programming References 1 10 10 Calling Party Control CPC Signal Detection CPC Signal Detection Outgoing 421 Note When this programme is disabled CPC Signal Detection is only activated during an incoming outside CO line call 4 1 9 NEXT CO line no name STORE END 1 8 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 4 2 0 X NEXT CO line no STORE END 1 8 SELECT NEXT PREV or To...

Page 243: ...quirements of your telephone company or host PBX Feature Programming References 1 10 6 Flash Recall CO Line Ring Tone Pattern 423 Note It is recommended that you set a different ring tone pattern from the ring tone patterns specified in Extension Ring Tone Pattern 115 and Doorphone Ring Tone Pattern 706 Feature Programming References 1 1 3 3 Ring Tone Pattern Selection 4 2 2 NEXT CO line no STORE ...

Page 244: ...References 1 1 3 4 Distinctive Ring Detection DRD for New Zealand DRD Ring Pattern 2 Extension Assignment Day Night Lunch 427 429 New Zealand only DRD Ring Pattern 3 Extension Assignment Day Night Lunch 430 432 New Zealand only 4 2 4 NEXT CO line no STORE END 1 8 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 4 2 5 NEXT CO line no STORE END 1 8 SELECT SELECT NEXT PREV or To cont...

Page 245: ...T STORE END 1 8 01 24 Enable Disable SELECT or SELECT Go to another jack number Go to another line number Go to next or prev jack number Go to next or prev line number NEXT PREV or To continue To continue To continue To continue CO line no extension jack no 27 29 27 for day 28 for night 29 for lunch 4 X NEXT STORE END 1 8 01 24 Enable Disable SELECT or SELECT Go to another jack number Go to anothe...

Page 246: ...V Day Night Lunch 438 440 Feature Programming References 1 15 7 Built in Voice Message BV Call Charge Calculation 441 Feature Programming References 1 20 2 Call Charge Calculation 4 NEXT CO line no STORE END 1 8 SELECT SELECT NEXT PREV or To continue To continue Single Double Triple X 33 34 33 for Pattern 2 34 for Pattern 3 4 X NEXT BV01 24 Not Stored 38 40 38 for day 39 for night 40 for lunch CO ...

Page 247: ...eature Programming References 1 15 6 Direct Inward System Access DISA DISA Built in AA 501 Note If you would like to use the Automatic Line Access number 9 0 for New Zealand 1 or 9 and or Operator Call number in AA mode do not assign AA number s that correspond to Automatic Line Access or Operator Call numbers 9 and or 0 Feature Programming References 1 15 6 Direct Inward System Access DISA 4 4 2 ...

Page 248: ...ess DISA DISA Wait Time after OGM 505 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Busy Mode 506 To select Disconnect or Call Waiting To select DISA Feature Programming References 1 15 5 Outgoing Message OGM for DISA UCD 1 15 6 Direct Inward System Access DISA DISA Intercept Mode 507 5 0 3 NEXT extension jack no STORE END 01 24 Disable 5 0 4 NEXT SELECT STORE END 0 3...

Page 249: ... DISA DISA Intercept Mode 507 DISA Ring Time before Intercept 508 DISA No Dial Mode 510 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Security Mode 511 Note Trunk Security Requires the caller to enter a DISA security code assigned in DISA Security Code 512 before making an outside CO line call All Security Requires the caller to enter a DISA security code before makin...

Page 250: ...curity or All Security b Maintaining the secrecy of passwords c Selecting passwords that are complex and random so that they cannot be easily guessed d Changing passwords regularly Notes This setting is required if Trunk Security or All Security is selected in DISA Security Mode 511 Each DISA security code should be unique The number of digits for DISA security codes is selected in DISA Security C...

Page 251: ... 15 6 Direct Inward System Access DISA DISA AA Wait Time 517 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Built in AA 501 DISA Tone after Security Code 518 Feature Programming References 1 15 6 Direct Inward System Access DISA DISA Security Code 512 5 1 4 NEXT SELECT STORE END 1 2 time s 5 1 5 NEXT SELECT STORE END 3 6 9 s 5 1 6 NEXT extension jack no STORE END 01 24...

Page 252: ...e 523 UCD OGM Message Interval Time 522 Feature Programming References 1 2 2 Uniform Call Distribution UCD UCD Busy Waiting Time 521 UCD Busy Mode 523 To select Intercept Normal or Disconnect To select Intercept DISA or Disconnect OGM 5 1 9 NEXT SELECT STORE END 0 2 4 6 s 5 2 0 NEXT extension group no STORE END 1 8 5 2 1 NEXT waiting time STORE END 1 32 min 1 59 s SELECT min s 5 2 2 NEXT SELECT ST...

Page 253: ... UCD Ring Time after Intercept 526 Feature Programming References 1 2 2 Uniform Call Distribution UCD UCD Intercept Mode 524 UCD Waiting Message 527 Feature Programming References 1 2 2 Uniform Call Distribution UCD 1 15 5 Outgoing Message OGM for DISA UCD DISA Security Code Digits 530 5 2 4 NEXT SELECT STORE END Intercept Disconnect 5 2 5 NEXT SELECT STORE END 10 20 30 40 60 120 s 5 2 6 NEXT SELE...

Page 254: ...ach AA number in DISA Built in AA 501 Only when you select as the third AA number you can select 3 level AA in the next step Feature Programming References 1 15 6 Direct Inward System Access DISA Clear All OGMs of DISA UCD 599 Feature Programming References 1 15 5 Outgoing Message OGM for DISA UCD 5 3 1 NEXT SELECT STORE END Ringback Tone Hold Music 5 X NEXT END 40 49 NEXT PREV or To continue name...

Page 255: ...ng on the number of times that the dialling button is pressed It is possible to toggle between Alphabet mode and Numeral mode by pressing SELECT Feature Programming References 1 5 1 1 Intercom Call 6 0 0 NEXT extension jack no extension group no STORE END 1 8 01 24 To continue To continue SELECT NEXT PREV or 6 X NEXT extension jack no COS no STORE END 1 5 01 24 To continue To continue SELECT NEXT ...

Page 256: ...rences 1 11 1 Call Transfer 1 13 1 2 Conference Call Forwarding to CO Line 607 Feature Programming References 1 3 1 2 Call Forwarding FWD 6 0 5 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Option Forced Verify All Verify Toll 6 0 6 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 0 7 NEXT extensi...

Page 257: ...led Telephone 610 Feature Programming References 1 10 9 Parallelled Telephone 6 0 8 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 0 9 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 1 0 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Enab...

Page 258: ...r CO Line Call Duration Limitation 613 Feature Programming References 1 10 8 Outside CO Line Call Limitation Extension to CO Line Call Duration 212 6 1 1 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 1 2 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 1 3 NEXT extension jack no S...

Page 259: ... is selected in this programme during intercom calls the calling extension s name assigned in Extension Name in Cyrillic 616 is displayed at the called extension When another language is selected the calling extension s name assigned in Extension Name 604 is displayed Extension Name in Cyrillic 616 6 1 4 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Enab...

Page 260: ... the KX T7730 KX T7735RU Feature Programming References 1 5 1 1 Intercom Call 3 3 1 Programming Instructions Entering Characters LCD Language 615 Message Waiting for Another Extension 618 Feature Programming References 1 17 1 Message Waiting SLT Message Waiting 619 Feature Programming References 1 17 1 Message Waiting 6 1 8 NEXT extension jack no name STORE END 01 24 SELECT SELECT NEXT PREV or To ...

Page 261: ...sion 622 Feature Programming References 1 15 7 Built in Voice Message BV 6 2 0 NEXT extension jack no name STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Stop recording Keep recording 6 2 1 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Resource 1 2 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To contin...

Page 262: ...345 cannot be selected since 1234 will be recognised first Feature Programming References 1 15 7 Built in Voice Message BV BGM Control for APT 626 Feature Programming References 1 15 4 Background Music BGM SLT Ring Wait Time for New Call 627 Feature Programming References 1 16 1 Caller ID 6 2 5 NEXT extension jack no STORE END 01 24 SELECT NEXT PREV or To continue To continue voice message access ...

Page 263: ...ay Mode 630 Feature Programming References 1 20 2 Call Charge Calculation 6 2 8 NEXT extension jack no name STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 6 2 9 NEXT extension jack no name STORE END 01 24 SELECT SELECT NEXT PREV or To continue To continue Disable Single Double 6 3 0 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To continue To ...

Page 264: ...nable Disable SELECT or SELECT Go to another jack number Go to another doorphone number Go to next or prev jack number Go to next or prev doorphone number NEXT PREV or To continue To continue To continue To continue doorphone no extension jack no 00 02 00 for day 01 for night 02 for lunch 7 X NEXT STORE END 1 4 01 24 Enable Disable SELECT or SELECT Go to another jack number Go to another door open...

Page 265: ... 115 and CO Line Ring Tone Pattern 423 Feature Programming References 1 1 3 3 Ring Tone Pattern Selection 1 15 1 Doorphone Call Doorphone Access Tone 707 Note When using an optional 2 port doorphone card select 1 and or 3 not 1 and or 2 as the doorphone number Feature Programming References 1 10 2 Room Monitor 1 15 1 Doorphone Call 7 0 6 NEXT doorphone no STORE END 1 4 SELECT Single Double Triple ...

Page 266: ...onal 2 port doorphone card select 1 and or 3 not 1 and or 2 as the door opener number Feature Programming References 1 15 2 Door Open Doorphone Ring Chime 710 7 0 8 NEXT doorphone no STORE END 1 4 SELECT 15 30 s NEXT PREV or To continue SELECT To continue 7 0 9 NEXT door opener no END 1 4 SELECT 1 8 s STORE NEXT PREV or To continue SELECT To continue 7 1 0 NEXT doorphone no name STORE END 1 4 SELE...

Page 267: ...ot 1 and or 2 as the doorphone and relay numbers Feature Programming References 1 15 3 Doorbell Door Chime Doorphone Ring Chime 710 Doorphone Chime Pattern 712 Note When using an optional 2 port doorphone card select 1 and or 3 not 1 and or 2 as the doorphone number Feature Programming References 1 15 3 Doorbell Door Chime 4 2 1 Tones Ring Tones 7 1 1 NEXT doorphone no STORE END 1 4 SELECT SELECT ...

Page 268: ... again after changing this setting Feature Programming References 1 20 1 Station Message Detail Recording Feature Parity Word length Stop bit length Mark 8 2 Space 8 1 Space 8 2 8 0 0 NEXT CR LF CR 1200 2400 4800 9600 B Mark Space Even Odd None 1 bit 2 bits 7 8 bits END SELECT STORE NEXT SELECT STORE NEXT SELECT STORE NEXT SELECT STORE NEXT SELECT STORE Select the new line code Select the baud rat...

Page 269: ...ge Detail Recording Feature System Speed Dialling Number 001 System Data Dump 804 To select All parameters System parameter Speed dial and or Stop output To select the CO outside line parameter To select the Extension parameter 8 0 2 NEXT On Off Toll On Off END SELECT STORE NEXT SELECT STORE Select an outgoing call Select an incoming call 8 0 3 NEXT No Printing Printing END SELECT STORE 8 0 4 NEXT...

Page 270: ...vailable for SMDR English Spanish Portuguese Greek Czech Hungarian Slovak Polish Italian Selections vary depending on your country area Feature Programming References 1 20 1 Station Message Detail Recording Feature BV Total Recording Time 807 Note The recording quality depends on the setting time 20 min High 30 Normal 60 Low Feature Programming References 1 15 7 Built in Voice Message BV 8 0 4 NEX...

Page 271: ... selected in DISA Delayed Answer Time 504 Feature Programming References 1 16 1 Caller ID Caller ID Area Code 901 Feature Programming References 1 16 1 Caller ID 1 16 2 Incoming Call Log Caller ID Modification for Local Calls 902 8 0 8 NEXT STORE END 9 0 0 NEXT CO line no name STORE END 1 8 SELECT SELECT NEXT PREV or To continue To continue Enable Disable 9 0 1 NEXT code no area code STORE END 1 5...

Page 272: ... Caller ID service provides both a name and a number If only the number is provided this programme is not necessary Feature Programming References 1 16 2 Incoming Call Log 9 0 2 NEXT STORE END 0 9 added number STORE END Max 4 digits 0 9 Select the added number code no 1 5 SELECT To continue removed digits Select the removed digits 9 0 3 NEXT removed digits STORE END 0 9 added number STORE END Max ...

Page 273: ...DR Printout 907 Note This programme enables a caller s telephone number to be shown by SMDR before the call is answered Feature Programming References 1 20 1 Station Message Detail Recording Feature Common Area Call Log Check 909 Feature Programming References 1 16 2 Incoming Call Log 9 0 5 NEXT SELECT STORE END Enable Disable 9 0 6 NEXT Without CID Not printed With CID Printed END SELECT STORE 9 ...

Page 274: ...0 2 Call Charge Calculation 3 3 1 Programming Instructions Entering Characters Call Charge Information SMDR Format 1 922 Feature Programming References 1 20 1 Station Message Detail Recording Feature 1 20 2 Call Charge Calculation Call Charge Information SMDR Format 2 923 Note MODE 1 Does not print out zeros e g 2 86 MODE 2 Prints out zeros e g 00002 86 9 1 0 NEXT CO line no STORE END 1 8 SELECT S...

Page 275: ...References 1 8 3 Budget Management 1 20 2 Call Charge Calculation Budget Limit Selection 926 Note Enable Disconnect the call after the beeps Disable From the next call Feature Programming References 1 8 3 Budget Management 1 20 2 Call Charge Calculation Call Log Next Page 927 9 2 4 NEXT SELECT STORE END No Secret Secret 9 2 5 NEXT extension jack no STORE END 01 24 SELECT SELECT NEXT PREV or To con...

Page 276: ... 1 20 1 1 Station Message Detail Recording SMDR 1 20 1 2 Call Log Printout for Each Extension Call Forwarding Selection 963 Note This programme also functions for outside CO line calls via the DISA Intercept Routing feature and when DISA calls are received by a DISA ring group Feature Programming References 1 3 1 2 Call Forwarding FWD CO Line Mode Day Night Lunch 414 416 TRS Check after Answering ...

Page 277: ...BX is NE or CE For more information please consult your dealer When the country code is changed all system data is initialised Feature Programming References 2 3 6 Country Setting Firmware Version 998 Note You can confirm the ROM and the firmware version of the PBX alternately by pressing SELECT Feature Programming References 2 3 7 Firmware Upgrade 9 6 7 NEXT SELECT STORE END 5 10 15 20 30 60 s 9 ...

Page 278: ...parameter To select the DSS parameter Feature Programming References 2 3 2 PT Programming 9 9 9 NEXT END SELECT To continue All para System para Speed dial STORE 9 9 9 NEXT END SELECT STORE STORE To continue 1 8 CO line no CO para 9 9 9 NEXT END SELECT STORE STORE To continue 01 24 extension jack no Extn para 9 9 9 NEXT END SELECT STORE STORE To continue 1 2 DSS console no DSS para ...

Page 279: ...Feature Guide 279 Section 4 Appendix ...

Page 280: ...th optional message expansion card Call Log Printout for Each Extension 500 calls 10 000 calls with optional message expansion card Intercom Call 4 Outgoing Message OGM for DISA UCD 32 resources PBX 8 resources for Direct Inward System Access DISA Uniform Call Distribution UCD 24 resources for 3 level Automated Attendant AA Dialling Emergency Call 24 digits 5 entries Quick Dialling 10 digits 10 en...

Page 281: ...e 11 digits 80 entries Exception Code Table 11 digits 80 entries Call Log Incoming Call Log 20 entries extn 300 entries PBX 125 voice messages Built in Voice Message BV resource Password System Password 4 7 digits Extension Password 4 digits Voice Message Access Code 4 10 digits Category Item KX TES824 KX TEM824 ...

Page 282: ...ietary telephone PT only Call Forwarding FWD Call Pickup Deny Data Line Security Do Not Disturb DND Extension Lock Hot Line single line telephone SLT only Message Waiting PT only Remote Extension Lock Timed Reminder Brazil only Czech Republic only Dial Tone 3 When going off hook with an SLT that has messages waiting When Account Code Entry is performed When answering a call from Timed Reminder 1 s...

Page 283: ...lt in Voice Message BV Brazil only Dial Tone 5 The remaining voice message recording time is less than 5 minutes or 125 voice messages have been recorded Built in Voice Message BV Brazil only Busy Tones Australia New Zealand only Brazil only Czech Republic only 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s ...

Page 284: ...e is not assigned or was denied Brazil only Czech Republic only Malaysia only Ringback Tones Single 3 s interval Double 3 s interval Single 5 s interval Double 5 s interval DND Tone The dialled extension is refusing incoming calls Call Waiting Tone 1 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s 15 s ...

Page 285: ...tion Tone 1 The feature was set successfully or the Extension Lock feature was set or cancelled Confirmation Tone 2 The new feature setting was the same as the previous setting or certain features were successfully performed or accessed e g Call Hold Automatic Callback Busy Confirmation Tone 3 Before the following features activate Retrieving a held call Picking up another call Establishing a conf...

Page 286: ... Company New Zealand only The following ring tone patterns sent from the telephone company can be detected for each outside CO line Single Selectable outside CO line calls intercom calls doorphone calls Fixed Hold Recall outside CO line calls Double Selectable outside CO line calls intercom calls doorphone calls Fixed Hold Recall intercom calls Triple Selectable outside CO line calls intercom call...

Page 287: ...rns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX Chime patterns 1 to 4 are played only one time during the doorphone ringing time Pattern 4 Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 Pattern 6 Pattern 7 Pattern 8 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s 1 s ...

Page 288: ...Flat Charge and Duration 165 172 179 186 Call Charge Table 1 2 3 4 Off Peak Unit Charge and Duration 166 173 180 187 Call Charge Table 1 2 3 4 Economy Flat Charge and Duration 167 174 181 188 Call Charge Table 1 2 3 4 Economy Unit Charge and Duration 168 175 182 189 Decimal Places 190 Call Charge Calculation 441 Call Charge Table Assignment 442 LCD Display Mode 630 Currency 921 Call Charge Informa...

Page 289: ... History Feature Guide 289 1 20 1 2 Call Log Printout for Each Extension 2 2 4 Operator Manager Features 2 3 2 PT Programming 3 3 1 Programming Instructions 4 1 1 Capacity of System Resources 4 2 1 Tones Ring Tones ...

Page 290: ...4 3 Revision History 290 Feature Guide ...

Page 291: ...Feature Guide 291 Index ...

Page 292: ...1 BV for Extension 622 261 BV Recording Time 214 229 BV Resource 621 261 BV Total Recording Time 807 270 BV Built in Voice Message BV 116 C Call Charge Calculation 161 Call Charge Calculation 441 246 Call Charge Calculation Registering Leading Numbers 161 223 Call Charge Calculation Time Table 1 2 3 4 162 169 176 183 224 Call Charge Information SMDR Format 1 922 274 Call Charge Information SMDR Fo...

Page 293: ...rd System Access DISA Ring 28 Direct Message feature 119 Direct One touch Answering 35 Direct Outside CO Line Access 52 Directed Call Pickup 37 DISA AA Service 108 DISA AA Wait Time 517 251 DISA Built in AA 501 247 DISA Busy Mode 506 248 DISA Delayed Answer Time 504 248 DISA Incoming Assignment 516 251 DISA Incoming Call Dial Mode 500 247 DISA Intercept Mode 507 248 DISA IRNA to BV Day Night Lunch...

Page 294: ...FWD Busy No Answer 31 FWD Follow Me 31 G General Call Hold 92 Group 174 Group Call Pickup 37 H Handset Headset Selection Headset Operation 83 Hands free Answerback 38 Hands free Operation 80 Headset Operation 83 Hold Recall 92 Hold Recall Time 200 226 Holding Features 92 Hookswitch Flash Timing Range 207 228 Host PBX Access Code Access Code to the Telephone Company from a Host PBX 48 Host PBX Acce...

Page 295: ...verse Detection Reverse Circuit 45 Power Failure Connections 196 Power Failure Restart 197 Power Failure Transfer 196 Prime Line Preference 36 51 Programming Instructions 199 202 Programming Procedures 207 Proprietary Telephone PT Features 135 PT Programming 184 202 PT Programming References 2 PT Proprietary Telephone PT Features 135 Pulse Restriction 118 218 Pulse Speed 402 237 Pulse to Tone Conv...

Page 296: ...Machine TAM 37 Terminated Hunting 23 Time Service 176 Time Service Start Time 007 210 Time Service Switching Mode 006 210 Timed Reminder 168 Toll Restriction TRS 65 Toll Restriction TRS Features 65 Toll Restriction TRS Override by Account Code 69 Tones Ring Tones 282 Transfer Recall 90 Transfer Recall Time 201 227 Transferring Features 90 TRS Check after Answering 966 276 TRS Check for and 125 219...

Page 297: ...Index Feature Guide 297 ...

Page 298: ... material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2004 Panasonic Communications Co Ltd All Rights Reserved PSQX3083VA KK1104MN5125 ...

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