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1.4.4 Answering Call Waiting

–

Answering Call Waiting in the PBX

–

Answering Call Waiting from the Telephone Company

Answering Call Waiting in the PBX

During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs
when an outside call has been received or another extension is letting you know a call is waiting. You must
activate this feature to use it. (Default: Disable—No call [Intercom calls]/No tone [Outside calls])

You can answer the second call by disconnecting (1) or holding (2) the current call.

1. To disconnect the current call and then talk to the new party

PT/SLT/PS

While hearing a tone

Off-hook.

On-hook.

Talk to the

new party.

2. To hold the current call and then talk to the new party

PT/PS

Press

HOLD

.

While hearing a tone

Disregard this step if both
parties are extensions.

Press

CO

,

ICD Group

,

PDN

,

SDN

,

or

INTERCOM

.

HOLD

Talk to the
new party.

OR

(CO)

INTERCOM

(ICD Group)

OR

(SDN)

(PDN)

OR

OR

70

User Manual

1.4.4 Answering Call Waiting

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Summary of Contents for KX-TDA150

Page 1: ...ng a Panasonic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA150 PDMPR Software File Version 5 1000 or later Hybrid IP PBX User Manual Model No KX TDA150 ...

Page 2: ...ected to your message box to let callers leave voice messages when you are unable to answer the phone Built in Simplified Voice Message Hello this is 204 Please leave your message 1 8 11 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode Page 135 1 6 2 Using Voice Messaging Built in Simplified Voice Message SVM Page 100 This PBX can establish Incoming Call Distribution Gro...

Page 3: ...ure that a separate telephone not dependent on local power is available for emergency use Prior to connection of this product please verify that the intended operating environment is supported Satisfactory performance cannot be guaranteed for the following interoperability and compatibility with all devices and systems connected to this product proper operation and compatibility with services prov...

Page 4: ...P PTs may become busy and you may not be able to make or receive calls depending on the network status The contents of this manual apply to PBXs with a certain software version as indicated on the cover of this manual To confirm the software version of your PBX consult your dealer Product specifications are subject to change without notice 4 User Manual Feature Highlights ...

Page 5: ...ge WARNING This notice means that misuse could result in death or serious injury CAUTION This notice means that misuse could result in injury or damage to property Trademarks The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Panasonic Corporation is under licence All other trademarks identified herein are the property of their respective owners User ...

Page 6: ...lowing Do not use the product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning Do not use a telephone in the vicinity of a gas leak to report the leak SAVE THESE INSTRUCTIONS 6 User Manual Important Safety Instructions ...

Page 7: ... power strips extension cords etc are used in a manner that exceeds their rated capacity they emit large amounts of heat which could cause a fire Regularly clean dust off of all equipment Excessive amounts of dust can lead to fire or electric shock and may impair the performance of the product Unplug the product from the wall outlet and contact your dealer in the following cases a When the power s...

Page 8: ...proper ventilation is provided When this product is no longer in use make sure to detach it from the wall To protect this unit from static electricity do not touch any external connectors of the unit SECURITY REQUIREMENTS In order to use the PBX safely and correctly the Security Requirements below must be observed Failure to do so may result in Loss leakage falsification or theft of user informati...

Page 9: ...way from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX If you are having problems making calls to outside destinations follow this procedure to test the outside lines 1 Disconnect the PBX from all outside lines 2 Connect known working single line telephones SLTs to tho...

Page 10: ...irectives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your w...

Page 11: ...4 3 Talking to Two Parties Alternately Call Splitting 68 1 4 4 Answering Call Waiting 70 1 4 5 Multiple Party Conversation 75 1 4 6 Mute 84 1 4 7 Letting Other People Listen to the Conversation Off hook Monitor 85 1 4 8 Using the Headset Headset Operation 86 1 5 Using a PDN SDN Button 88 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension 88 1 6 Before Leaving Your Desk 92 ...

Page 12: ... 5 If a Voice Processing System is Connected 149 1 11 Administrative Features 154 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features 154 1 11 2 Recording Information Using Preprogrammed Messages Printing Message 161 1 12 After Moving to a New Location in the Office 162 1 12 1 Using the Same Settings as Your Previous Extension Walking Extension 162 1 13 Using a Display Pro...

Page 13: ... 213 4 1 Troubleshooting 214 4 1 1 Troubleshooting 214 4 2 Feature Number Table 218 4 2 1 Feature Number Table 218 4 3 What is This Tone 228 4 3 1 What is This Tone 228 Index 233 User Manual 13 Table of Contents ...

Page 14: ...14 User Manual Table of Contents ...

Page 15: ...Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 15 ...

Page 16: ...elephone which does not have feature buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 3 Customising the Buttons Registration for Your Portable Station PS Your PS must be registered with the PBX and assigned an extension number before initial use through system programming To confirm the extension number of your PS refer to Your extension information in Sec...

Page 17: ...Refer to 1 13 Using a Display Proprietary Telephone Notice In this manual the display messages are described in English Your Extension Number If you use a Panasonic display proprietary telephone you can check your own extension number on the display Press the TRANSFER button or Soft S1 button while on hook Using a Navigator Key Volume Key The Navigator Key can be used for the display contrast and ...

Page 18: ... Doorphone On hook One of the following Hang up Press the SP PHONE button Press CANCEL button Press the hookswitch lightly Press the corresponding feature button on the proprietary telephone Talk desired no Enter the required number Example account code Enter the account code You will hear a busy confirmation dial ring or ringback tone B Tone Busy Tone C Tone Confirmation Tone D Tone Dial Tone R T...

Page 19: ...ing Instructions for PS These buttons make operations simple The illustrations may differ from the buttons on your telephone Buttons on the PT Flexible Buttons Used to make or receive an outside call CO button or as a feature button Button assignment is required Refer to Customised Buttons for details SP PHONE SP PHONE Used for hands free operation User Manual 19 1 1 1 Before Operating the Telepho...

Page 20: ...ng a telephone number This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone REDIAL REDIAL Used to redial the last dialled number MESSAGE MESSAGE Used to leave a message waiting indication or call back the party who left the message waiting indication 20 User Manual 1 1 1 Before Operating the Telephones ...

Page 21: ... item displayed on the bottom of the display AUTO ANS MUTE AUTO ANS Auto Answer MUTE Used to receive an incoming call in hands free mode or mute the microphone during a conversation TRANSFER TRANSFER Used to transfer a call to another party User Manual 21 1 1 1 Before Operating the Telephones ...

Page 22: ...ther call without hanging up This button also functions as a CANCEL button while on hook CONF CONF Conference Used to establish a multiple party conversation FWD DND Call Forwarding FWD Do Not Disturb DND Used to perform Call Forwarding FWD or Do Not Disturb DND 22 User Manual 1 1 1 Before Operating the Telephones ...

Page 23: ...ogramming mode VOL Navigator Key Volume Key Used to adjust the volume and the display contrast or select desired items ENTER Used to confirm the selected item CANCEL Used to cancel the selected item User Manual 23 1 1 1 Before Operating the Telephones ...

Page 24: ...ation Message for Another Extension Used to have a Message button for another extension Call Forwarding FWD Do Not Disturb DND Both calls Used to forward all calls to a specified destination or refuse FWD DND Outside calls Used to forward outside calls to a specified destination or refuse FWD DND Intercom calls Used to forward intercom calls to a specified destination or refuse Group FWD Both call...

Page 25: ...iction CLIR Used to switch between the CLIP and CLIR services Connected Line Identification Restriction COLR Used to switch between the COLP and COLR services ISDN Hold Used to transfer a call using telephone company Headset Used to talk using the headset Time Service Switching Mode Automatic Manual Used to switch the time service mode Automatic or Manual Two way Record Used to record a conversati...

Page 26: ...d Not Ready Primary Directory Number PDN Used to make and receive both outside and intercom calls Secondary Directory Number SDN Used to show the current status of another extension call the extension and pick up or transfer calls to it 26 User Manual 1 1 1 Before Operating the Telephones ...

Page 27: ...tion Selection DSS button PT and SLT PT SLT PS Off hook Talk Dial extension number or press DSS OR extension no DSS Feature title Operation steps The description of the icons are explained on Icon Descriptions Conditions Hints Programming References The related or required programming is noted To call using a directory refer to 1 13 2 Using the Directories Hands free Operation You can make an inte...

Page 28: ...tteries Voice Processing System PC Printer Telephone Company Hybrid IP PBX PC CS PS Wireless Phone Fax Machine KX T7636 KX T7633 PC USB ISDN Telephone Amplifier PC SLT DPT DSS Console IP PT IP Softphone CTI Server Remote PC KX T7600 KX T7600 PC USB KX DT300 KX DT300 Router Private IP Network KX DT346 KX DT343 28 User Manual 1 1 1 Before Operating the Telephones ...

Page 29: ...DN button once or twice depending on the mode of the SDN button For details refer to 1 5 1 Primary Directory Number PDN Secondary Directory Number SDN Extension To call using a directory refer to 1 13 2 Using the Directories For quick operation If you are an operator or dial some extensions frequently DSS buttons are useful Hands free Operation You can make an intercom call and have a conversation...

Page 30: ... outside line automatically Automatic Line Access PT SLT PS Off hook Talk Dial outside phone number Press L CO or enter automatic line access number OR 0 9 L CO outside phone no The automatic line access number default varies depending on country area To select an idle outside line in the specified outside line group automatically Outside Line Group Access PT and SLT PT SLT PS Off hook Talk Press ...

Page 31: ... will re access the outside line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number without going on off hook Hands free Operation You can make an outside call and have a conversation in hands free mode using the SP PHONE button Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoin...

Page 32: ...ion is busy Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Network Direct Station Selection NDSS button Using an Account Code Account Code Entry You may give a specified account code to extension users and check their telephone usage You can specify an account code for each client and check the call duration PT SLT PS Enter Off hook account code Enter account code max 10 dig...

Page 33: ...h 9 Depending on the settings of your PBX you may be required to enter an account code to make an outside call If you enter the wrong code press the key and re enter the account code For your convenience you can store the code with the phone number in the memory e g Speed Dialling Customising Your Phone 3 1 3 Customising the Buttons Create or edit an Account button User Manual 33 1 2 1 Basic Calli...

Page 34: ...ng Off hook PT PS One touch Dialling Customising Your Phone 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number Using Numbers Stored at Your Extension Personal Speed Dialling You can store up to 100 numbers at your extension for your personal use This feature is also known as Station Speed Dialling To store a phone number Off ho...

Page 35: ...ial system speed dialling number 3 digits system speed dialling no OR AUTO DIAL STORE To call using a directory refer to 1 13 2 Using the Directories To a Preset Number by Going Off hook Hot Line You can make an outside call simply by going off hook if you have preprogrammed your phone This feature is also known as Pickup Dialling To store a phone number PT SLT PS Enter On hook Off hook Enter desi...

Page 36: ...ire more time after going off hook to dial another telephone number or extension number Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook Using a Preprogrammed Number Quick Dialling You can make a call simply by pressing the preprogrammed number for quick dialling Off hook Dial quick dialling number max 4 dig...

Page 37: ...g REDIAL if you hear a busy tone again press REDIAL to retry Automatic Redial To redial automatically press the SP PHONE button and then the REDIAL button or press the REDIAL button directly It will keep trying the busy number until the called party answers or until a specified timeout You can perform other tasks during dialling To cancel press the FLASH RECALL button Some outside lines may not su...

Page 38: ...allback Busy You can set the telephone to receive callback ringing when a dialled extension becomes idle when your desired outside line that is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ringing For an outside call The line is seized For an intercom call The called extension starts ringing automat...

Page 39: ... Callback Busy Cancel Off hook PT SLT PS On hook 4 6 Enter 46 C Tone Setting Callback on an ISDN Line Completion of Calls to Busy Subscriber CCBS You can set the telephone to receive callback ringing when a busy called party on an ISDN line becomes free When you answer the callback ringing the called party s telephone number is automatically dialled PT SLT PS On hook While hearing a busy tone Ente...

Page 40: ...one 1 Depending on the type of the other party s telephone you may be able to talk to the other party using the speaker and the microphone Off hook Call Announcement OHCA or you can send a call announcement through the handset Whisper OHCA if they are having another conversation using the handset Refer to 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA Depend...

Page 41: ...ller back by a simple operation For an extension leaving a message waiting indication To leave a message waiting indication PT SLT PS Press MESSAGE or enter 4 On hook When the called extension is busy or does not answer OR 4 MESSAGE C Tone To leave cancel a message waiting indication PT and SLT PT SLT PS Off hook Enter 1 to leave or 0 to cancel On hook Enter desired extension number Leave Cancel 1...

Page 42: ... or more Message for Another Extension buttons These buttons can accept the message waiting notification of other extensions or various incoming call distribution groups In other words you can monitor the message waiting notifications of other telephones A single line telephone extension user will receive a special dial tone as message waiting notification when going off hook The message waiting l...

Page 43: ... B Tone C Tone Parties in the conversation Party joining the call During a conversation C Tone Talk A three party conversation is now established CO OR SDN PDN OR To join another conversation you must have Executive Busy Override enabled at your extension through COS programming It is possible for an originating extension to leave a three party conversation with an outside party and let the two ot...

Page 44: ...ess TRANSFER TRANSFER To continue You can also deny others the possibility of joining your conversation Default Allow Refer to 1 8 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 44 User Manual 1 2 4 When the Dialled Line is Busy or There is No Answer ...

Page 45: ...arts Press red DSS PDN or SDN or dial extension number extension no DSS SDN OR OR PDN OR To an Extension Refusing the Call DND Override The preprogrammed extension can call someone who has set the DND feature Enter 1 PT SLT PS Talk R B Tone 1 extension no Dial extension number DND Tone Off hook User Manual 45 1 2 4 When the Dialled Line is Busy or There is No Answer ...

Page 46: ...s ISDN service again outside line Seize outside line If all required digits are stored Requires to dial additional digits service code OR ISDN Service ISDN Service ISDN Service Availability of features depends on the ISDN service of your telephone company Customising Your Phone 3 1 3 Customising the Buttons Create or edit an ISDN Service button 46 User Manual 1 2 5 Accessing the ISDN Service ISDN ...

Page 47: ...he other party immediately after confirmation tone Ring Ring Hello OR To change the method After dialling Enter PT SLT PS Talk C Tone If the called party uses a single line telephone or portable station Voice calling is not available This feature is not available when the called party s telephone is in the Voice Call Deny mode Customising Your Phone 3 1 2 Settings on the Programming Mode Alternate...

Page 48: ...sion no extension no desired phone no Dial your extension number Enter extension PIN max 10 digits If a wrong extension PIN is entered you hear an alarm tone Dial desired phone number Seize outside line before entering outside phone number C Tone D Tone PIN Personal Identification Number To call with a verification code Verification Code Entry Off hook PT SLT PS 7 4 Enter 47 Enter verification cod...

Page 49: ... number DISA phone no From Outside Telephone In No Security Mode Trunk Security Mode Off hook Dial DISA phone number Enter extension PIN or verification code PIN max 10 digits DISA phone no In All Security Mode Off hook 7 4 Enter 47 Dial your extension number or enter and then verification code your extension no verification code OR Dial desired extension number desired extension no Dial desired e...

Page 50: ...ion PIN or verification code PIN max 10 digits extension PIN OR C Tone D Tone DISA phone no PIN Personal Identification Number your extension no verification code OR verification code PIN Callers from preprogrammed outside numbers can access the PBX through DISA without a password extension PIN verification code PIN DISA Automatic Walking COS To retry Dial phone number To dial a different number d...

Page 51: ...ords verification code PIN extension PIN secret c Selecting complex random PINs that cannot be easily guessed d Changing PINs regularly Time limit Both parties will hear an alarm tone fifteen seconds before the specified time limit To extend press any dial button except If Built in Automated Attendant service is set you can access the desired extension simply by pressing a single digit 0 9 from th...

Page 52: ...al your extension number Enter extension PIN max 10 digits If a wrong extension PIN is entered you hear an alarm tone Dial desired feature number 7 4 C Tone D Tone PIN Personal Identification Number Through DISA Off hook Enter 47 Dial your extension number Enter extension PIN max 10 digits If a wrong extension PIN is entered you hear an alarm tone Dial desired feature number 7 4 Dial DISA phone nu...

Page 53: ...u can receive a call and have a conversation in hands free mode using the SP PHONE button Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line Assignment Incoming Select the seized line when going off hook Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 3 1 3 Customising the Buttons Create or edit an Incoming Call Distributio...

Page 54: ...g When an outside call arrives you will hear the caller talking after a preprogrammed number of rings Hands free Answerback for outside calls requires system programming To set cancel Press AUTO ANS While on hook PT AUTO ANS MUTE The AUTO ANS button light shows the current status as follows Off Not set Red on Set PS users Refer to Operating Instructions for PS 54 User Manual 1 3 2 Answering Hands ...

Page 55: ...d Call Pickup Picks up a specified extension s call PT SLT PS Off hook Press flashing DSS Enter 40 and then dial group number 2 digits Or enter 41 and then dial extension number Talk Group Directed 4 0 OR 1 4 group no extension no OR DSS C Tone If you receive a call waiting tone you can ask a third party to pick up your second call with Directed Call Pickup Denying Other People the Possibility of ...

Page 56: ...er These calls can be answered from any extension Through an external speaker Off hook Dial speaker number 1 digit speaker no PT SLT PS Talk While hearing a tone Enter 42 2 4 C Tone You can also receive a paging announcement via a speaker with this operation 56 User Manual 1 3 4 Answering a Call via an External Speaker Trunk Answer From Any Station TAFAS ...

Page 57: ...ion or complete transferring a call To answer Press Answer Talk PT Answer To transfer a call PT During a conversation Press DSS or dial desired phone number The called party answers Seize outside line before dialling outside phone number OR DSS desired phone no Press TRANSFER TRANSFER Press Release Release To talk to a waiting caller Press Answer Talk PT While hearing a call waiting tone Answer Us...

Page 58: ...ty answers The other party is placed on hold and the destination extension is called immediately DSS Release To end a conversation Press Release PT During a conversation Release Customising Your Phone 3 1 3 Customising the Buttons Create or edit an Answer button or a Release button 58 User Manual 1 3 5 Using the Answer Release Button ...

Page 59: ...the information on the malicious call later on To request MCID Talk or on hook During a conversation or when hearing a reorder tone after the calling party hangs up PT SLT PS Enter 7 3 Press TRANSFER or Recall hookswitch OR 7 3 OR OR TRANSFER C Tone Availability of this feature depends on the ISDN service of your telephone company User Manual 59 1 3 6 Identifying Malicious Calling Parties Maliciou...

Page 60: ...If an outside call is not answered within a specified time it is automatically disconnected Transferring to an Extension in the PBX To transfer Press DSS or dial extension number On hook Talk During a conversation This step can be omitted PT PS Press TRANSFER extension no OR DSS TRANSFER C Tone Dial extension number On hook Talk During a conversation SLT Press Recall hookswitch extension no OR C T...

Page 61: ... This step can be omitted System programming is required to use the One touch Transfer feature during a conversation with an extension Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature On hook Talk Seize outside line During a conversation PT PS Press TRANSFER Dial outside phone number outside line outside phone no OR TRANSFER C To...

Page 62: ...the TRANSFER button corresponding CO ICD Group or INTERCOM button or the hookswitch Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Transferring a Call Using the ISDN Service Call Transfer CT by ISDN During a conversation PT PS Press ISDN Hold ISDN Hold Dial phone number phone no Talk On hook This step can be omitted Dial phone number phone...

Page 63: ...ed To retrieve the held call press the TRANSFER button Recall hookswitch Even if you go on hook while transferring a call it is transferred After the call is transferred the line becomes idle Customising Your Phone 3 1 3 Customising the Buttons Create or edit an ISDN Hold button User Manual 63 1 4 1 Transferring a Call Call Transfer ...

Page 64: ...your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is To hold Call Hold On hook During a conversation PT PS Press HOLD or press TRANSFER and then enter 50 C Tone OR 0 5 TRANSFER HOLD C Tone SLT During a conversation On hook Enter 50 Press Recall hookswitch 0 5 C Tone 64 User Manual 1 4 2 Holding a Call ...

Page 65: ... 3 5 OR OR CO OR INTERCOM A confirmation tone is heard A confirmation tone is heard The CO or INTERCOM button light shows the current status as follows Regular Hold mode Flashing green slowly Your held call Flashing red Another extension s held call Exclusive Call Hold mode Flashing green moderately Your held call Red on Another extension s held call If a call is not retrieved within a specified t...

Page 66: ...ified parking zone Specified or any idle parking zone Auto If a Call Park button and Call Park Automatic Park Zone button have been established you can select either way to park by simply pressing the corresponding button When a call is parked automatically or more than one call has been parked at the same time you need to specify the parking zone number to retrieve the required call To set During...

Page 67: ...arked automatically confirm the parking zone number on the display If a call is not retrieved within a specified time you will hear an alarm as a reminder Call Park Recall If an outside call is not answered within a specified time it is automatically disconnected If you hear a reorder tone when retrieving a parked call there is no held call Confirm the stored parking zone number After you park a c...

Page 68: ...sion no OR DSS OR TRANSFER C Tone The other party will be on hold SLT During a conversation Talk to the other party Talk to the original party Dial the other party s extension number Press Recall hookswitch extension no OR Press Recall hookswitch OR C Tone The other party will be on hold To leave the conversation and then let the two parties talk PT PS Press DSS or dial the other party s extension...

Page 69: ...arty s extension number Talk to the other party During a conversation Press Recall hookswitch extension no OR C Tone On hook Press Recall hookswitch OR User Manual 69 1 4 3 Talking to Two Parties Alternately Call Splitting ...

Page 70: ...to use it Default Disable No call Intercom calls No tone Outside calls You can answer the second call by disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to the new party PT SLT PS While hearing a tone Off hook On hook Talk to the new party 2 To hold the current call and then talk to the new party PT PS Press HOLD While hearing a tone Disregard this step...

Page 71: ...trieve the first call 2 1 To disconnect the second call and then talk to the original party PT PS During a conversation Off hook On hook Talk to the original party Press CO ICD Group PDN SDN or INTERCOM OR CO INTERCOM ICD Group OR SDN PDN OR OR PT SLT PS During a conversation Off hook On hook Talk to the original party Enter 50 0 5 C Tone User Manual 71 1 4 4 Answering Call Waiting ...

Page 72: ...y again PT PS Press HOLD During a conversation Disregard this step if both parties are extensions HOLD Talk to the original party Off hook On hook Talk to the new party Press CO ICD Group PDN SDN or INTERCOM OR CO INTERCOM ICD Group OR SDN PDN OR OR Press CO ICD Group PDN SDN or INTERCOM OR CO INTERCOM ICD Group OR SDN PDN OR OR 72 User Manual 1 4 4 Answering Call Waiting ...

Page 73: ...e handset Refer to 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA The caller s name or number is displayed for five seconds in fifteen second intervals while waiting to be answered Customising Your Phone 3 1 2 Settings on the Programming Mode Call Waiting Tone Type Selection If you select Tone 1 you will hear the same tone for Call Waiting from an outside pa...

Page 74: ...SLT PS Press FLASH RECALL or EFA Enter 60 6 0 Press TRANSFER or Recall hookswitch OR OR TRANSFER FLASH RECALL OR EFA To return to the original party repeat the operation In this case the FLASH RECALL button on proprietary telephones must be set to External Feature Access EFA mode through system programming Customising Your Phone 3 1 3 Customising the Buttons Create or edit an External Feature Acce...

Page 75: ...ne or more parties to your conversation To establish a conference call Press CONF or TRANSFER Press CONF Dial desired phone number Seize outside line before dialling outside phone number PT PS Talk with multiple parties During a conversation desired phone no Talk to the new party CONF OR CONF TRANSFER C Tone C Tone Dial desired phone number desired phone no PT PS Talk with multiple parties Enter 3...

Page 76: ...tside party during a two party conversation PT PS Press HOLD During a conversation Press the flashing CO PDN or SDN CO Talk to the new party Press CONF or TRANSFER OR Talk to the original party Press the flashing CO ICD Group PDN SDN or INTERCOM corresponding to the original party Press CONF or press TRANSFER and then enter 3 Talk with multiple parties C Tone CONF OR 3 CONF TRANSFER HOLD TRANSFER ...

Page 77: ...ue To add another party on hold to a conference PT PS During a 3 to 7 party conference Press the flashing CO ICD Group PDN or SDN corresponding to the party on hold Talk with multiple parties Press CONF Press CONF C Tone CONF CONF CONF OR CO ICD Group OR SDN PDN OR To talk to two parties alternately in a three party conversation During a conversation PT PS Press TRANSFER TRANSFER User Manual 77 1 ...

Page 78: ... to Flash Recall mode through system programming During a three party conversation pressing the TRANSFER button or Recall hookswitch alternates between the other parties in the conversation You can have a conference with a maximum of eight parties comprising intercom or outside lines simultaneously During a conversation involving four or more parties you cannot disconnect one party and maintain th...

Page 79: ...fore a specified timeout The originating extension user will hear an alarm tone before timeout The call is disconnected when the timer runs out unless the originating extension returns to the conference Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Conference button Leaving a Conference Leaving Three party Conference The person who originated a conference with two other par...

Page 80: ...ring a three party conference PT PS Press TRANSFER TRANSFER On hook SLT Press Recall hookswitch On hook During a three party conference To leave a conference call involving two outside parties and have the conversation continue your extension must be enabled to transfer calls to outside lines through COS programming 80 User Manual 1 4 5 Multiple Party Conversation ...

Page 81: ...ions that have that S CO button Other extension S CO S CO Press the flashing S CO within 5 seconds A three party conversation is now established Talk C Tone Only an S CO button can be used for this operation You can leave a three party conversation and let the two other parties talk by simply going on hook Adding a Third Party during a Conversation Using the ISDN Service Three party Conference 3PT...

Page 82: ... number TRANSFER Press TRANSFER TRANSFER Enter 62 2 6 C Tone Enter 3 3 C Tone Dial desired phone number desired phone no SLT Talk with multiple parties Enter 3 Press Recall hookswitch Talk to the new party 3 During a conversation Seize outside line before dialling outside phone number Press Recall hookswitch C Tone Enter 62 2 6 C Tone 82 User Manual 1 4 5 Multiple Party Conversation ...

Page 83: ...o complete a conversation During a conversation PT SLT PS On hook Customising Your Phone 3 1 3 Customising the Buttons Create or edit an ISDN Hold button User Manual 83 1 4 5 Multiple Party Conversation ...

Page 84: ...ening to the other party on the phone through the speaker or the handset To set cancel Press MUTE PT During a conversation AUTO ANS MUTE The AUTO ANS MUTE button light shows the current status as follows Off Normal Flashing red Mute If mute is used during OHCA it will become Handset Mute 84 User Manual 1 4 6 Mute ...

Page 85: ...m programming Hands free operation You can have a conversation in hands free mode using the SP PHONE button You can perform other tasks simultaneously Helpful hints for hands free operation If it is difficult to hear the other party s voice Increase the volume using the Navigator Key or Volume Key If the other party has difficulty hearing you Decrease the volume If the other party reports that you...

Page 86: ...Selection To talk using the headset Press SP PHONE PT SP PHONE To use the handset during a conversation using the headset PT Off hook To talk in hands free mode during a conversation using the headset PT Press red Headset Headset The Headset button light shows the current status as follows Off Headset mode off Red on Headset mode on This feature is not available for the KX T7665 86 User Manual 1 4...

Page 87: ...to to improve the signal Noise Signals are transmitted between this module and the Bluetooth headset using radio waves For maximum distance and noise free operation it is recommended that the module is situated away from electrical appliances such as faxes radios PCs or microwaves Systems using the 2 4 GHz ISM Industrial Scientific and Medical band may interfere with this product Examples of such ...

Page 88: ... The extension that is registered as the destination of an SDN button must have at least one PDN button One extension can have up to 8 PDN buttons An extension can have only one SDN button for each PDN extension A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN extension When a call is made from another extension a PDN extension will receive a call waiting tone The b...

Page 89: ... D Tone Press the SDN again PT PS SDN When performing SDN Direct Dial to call the corresponding PDN extension the SDN button light shows the current status of the destination extension as follows Green on You are using the line Red on The line is being used The PDN extension or another SDN extension when multiple extensions have SDN buttons to a same PDN extension is using the line Even if a PDN e...

Page 90: ...sion only Regular Hold PT PS Talk Talk Press flashing green PDN or SDN SDN PDN OR SDN PDN OR Press flashing red PDN or SDN If a call is not retrieved within a specified time you will hear an alarm as a reminder Hold Recall If an outside call is not answered within a specified time it is automatically disconnected If Automatic Call Hold has been preprogrammed you can put the current call on hold au...

Page 91: ...de you have to press the SDN button twice to transfer the call unless you used that SDN button to answer an incoming call Customising Your Phone 3 1 2 Settings on the Programming Mode Preferred Line Assignment Incoming Select the seized line when going off hook 3 1 2 Settings on the Programming Mode Preferred Line Assignment Outgoing Select the seized line when going off hook 3 1 3 Customising the...

Page 92: ... within a specified time period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set the same feature from the destination extension Incoming calls can be forwarded up to four times You can set the floating e...

Page 93: ... Enter 0 to 2 as you desire OR destination extension no max 32 digits outside phone no outside line access no C Tone To set Follow Me from another extension PT SLT PS your extension no On hook Dial your extension number Enter 7 or 8 7 8 Follow Me Follow Me Cancel Off hook 1 2 0 Both Calls Intercom Calls Outside Calls OR OR Enter 71 1 7 Enter 0 to 2 as you desire C Tone When using a proprietary tel...

Page 94: ...on number ICD Group extension no Off hook 5 6 4 Both Calls Intercom Calls Outside Calls OR OR Enter 71 1 7 Enter 4 to 6 as you desire Enter On hook Enter destination extension number Or enter outside line access number and then outside phone number OR max 32 digits outside phone no outside line access no C Tone ICD Group Incoming Call Distribution Group For Cancel go on hook directly after enterin...

Page 95: ...outside calls are also forwarded to the destination assigned for outside calls When intercom calls are set to be handled differently from outside calls forwarding type forward destination we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls and or Group FWD Outside calls and Group FWD Intercom calls because a the light patterns of the FWD DND Both calls butto...

Page 96: ... parallel for outside calls for up to 4 virtual PSs in an ICD Group Virtual PS A virtual PS is a dedicated extension number assigned to a non existent portable station PS to allow access to outside destinations such as a cellular phone Virtual PS Extn No 301 Extn 101 Talk Dials 301 1 3 Forward to outside destination 2 To switch FWD DND status for outside calls PT FWD DND Press the fixed FWD DND bu...

Page 97: ...No Answer OR destination extension no max 32 digits outside phone no outside line access no While on hook when in FWD DND Setting Mode AUTO DIAL STORE Press STORE to set OR Enter 2 to 5 1 2 Intercom Calls Outside Calls OR A confirmation tone will be heard Enter 0 or 1 This step can be omitted To set the timer for No Answer and Busy No Answer PT FWD DND AUTO DIAL STORE Press the fixed FWD DND butto...

Page 98: ...de line access no While on hook when in FWD DND Setting Mode AUTO DIAL STORE Press STORE to set OR Enter 1 A confirmation tone will be heard FWD All Calls 1 To cancel ringing To set ringing 7 4 6 5 Virtual PS 1 Virtual PS 2 Virtual PS 3 Virtual PS 4 Enter 0 Only one extension assigned as member 1 in each ICD group can perform the settings for virtual PSs It is possible to switch the forwarding sta...

Page 99: ...ply PT SLT PS 7 5 your MSN Enter your multiple subscriber number MSN desired phone no Enter desired phone number Enter Enter C Tone outside line no Enter Enter outside line number 3 digits To cancel PT SLT PS Off hook Enter 7 5 On hook 7 5 your MSN Enter your multiple subscriber number MSN Enter C Tone outside line no Enter Enter outside line number 3 digits Enter 0 0 To confirm the condition PT P...

Page 100: ...her Extension from Your Extension You may hear a busy tone when trying to access your message box if too many other users are already accessing their message boxes In that case wait a few minutes and try again If the used recording space including greeting messages and voice messages left by callers for the SVM card reaches a certain limit the display informs you that the recording space is almost...

Page 101: ... dial key Press STORE or any dial key 0 9 1 0 Clear Rerecord OR Enter 0 or 1 while the greeting message is being played back A confirmation tone is heard To play back PT SLT PS Off hook Enter 38 2 Enter 2 8 3 C Tone On hook The greeting message is played back 1 0 Clear Rerecord OR Enter 0 or 1 while the greeting message is being played back A confirmation tone is heard This step can be omitted Use...

Page 102: ...nter 8 8 3 C Tone Record message 1 0 2 3 Day Night Lunch Break Enter the desired time mode 1 Enter 1 Example You have reached John I am sorry I am out for lunch right now Please leave a message C Tone OR AUTO DIAL STORE dial key Press STORE or any dial key 0 9 The greeting message is played back 1 0 Clear Rerecord OR Enter 0 or 1 while the greeting message is being played back A confirmation tone ...

Page 103: ...itted To clear 0 Enter 0 C Tone On hook PT SLT PS Off hook Enter 38 8 Enter 8 8 3 1 0 2 3 Day Night Lunch Break Enter the desired time mode If both the greeting message for a certain time mode and the normal greeting message have been recorded callers will hear the greeting message for that time mode However if no greeting message has been recorded for a certain time mode the normal greeting messa...

Page 104: ... Enter floating extension number for SVM card Enter required number 2 0 3 4 5 Cancel All Calls Busy No Answer Busy No Answer Off hook Enter 71 Enter 0 to 2 as you desire 1 2 0 Both Calls Intercom Calls Outside Calls OR OR 1 7 C Tone Enter For Cancel go on hook directly after entering 0 The default floating extension numbers are 591 for SVM card 1 and 592 for SVM card 2 104 User Manual 1 6 2 Using ...

Page 105: ...reeting message Record message OR dial key On hook or press any dial key 0 9 Voice message recording will stop you will hear a notification tone and the call will be disconnected in the following cases a the recording time for the voice message reaches the preprogrammed limit default 120 seconds b the recording space for the SVM card reaches the limit When you are on the phone you can transfer the...

Page 106: ...ESSAGE PT SLT PS Off hook Enter 38 8 3 3 Enter 3 PT SLT PS Off hook MESSAGE OR 2 Press MESSAGE or enter 702 7 0 To clear the voice message that you are listening to PT SLT PS While hearing the voice message 3 Enter 3 1 OR AUTO DIAL STORE Press STORE or enter 1 to confirm Various operations are available by entering numbers while you are listening to a recorded voice message using any of the method...

Page 107: ...ed for voice messages that have previously been listened to Please note that the information shown on the display may vary depending on the information that was received and the type of telephone used Only users of a 6 line display PT can view all of the above information You can lock the SVM Log display by using an extension PIN Personal Identification Number to prevent other users from viewing t...

Page 108: ...n alarm tone PIN Personal Identification Number Enter 38 8 3 3 Enter 3 C Tone D Tone When you press the Message button while on hook to play back voice messages Display Lock is temporarily deactivated To clear voice messages from the SVM Log PT While on hook Press TRANSFER TRANSFER Press STORE AUTO DIAL STORE Press MESSAGE until desired SVM Log appears MESSAGE 108 User Manual 1 6 2 Using Voice Mes...

Page 109: ...er tone when you try to leave a voice message directly in the message box of another extension that message box is unavailable You can enter another extension number by pressing When accessing your message box from an outside telephone you cannot call back callers who have left voice messages by pressing 4 while hearing the voice message To listen to voice messages left in the message box of anoth...

Page 110: ...LT PS 7 4 Enter 47 extension PIN Dial desired extension number Enter extension PIN for that extension max 10 digits If the wrong extension PIN is entered you hear an alarm tone C Tone D Tone PIN Personal Identification Number desired extension no Enter 38 8 3 For available operations see Operation Reference When Accessing Your Message Box 110 User Manual 1 6 2 Using Voice Messaging Built in Simpli...

Page 111: ...mple 1 Will Return Soon 2 Gone Home 3 At Ext Extension number 4 Back at Hour Minute 5 Out until Month Day 6 In a Meeting 7 8 9 A message assigned for each extension Personal Absent Message To set Enter required number 2 3 4 5 6 Gone Home At Ext Back at Out until 1 Will Return Soon 9 7 8 In a Meeting Extension no Hour Minute Month Day PT SLT PS Off hook Enter 750 7 5 0 On hook Enter C Tone To cance...

Page 112: ...s as represented by the using 0 to 9 or The preprogrammed messages can be changed through system programming To create your personal message Message no 9 refer to 3 1 2 Settings on the Programming Mode 112 User Manual 1 6 3 Showing a Message on the Caller s Telephone Display Absent Message ...

Page 113: ... new PIN and unlock your extension by entering it If your extension is locked by this feature it cannot perform features as follows Making outside calls Changing the call forwarding destination If you do not set extension PIN you cannot lock and unlock your extension To make an outside call while your extension is locked Off hook PT SLT PS 7 4 Enter 47 extension PIN extension no your extension no ...

Page 114: ... After you make an outside call Extension Dial Lock is automatically activated again 114 User Manual 1 6 4 Preventing Other People from Using Your Telephone Extension Dial Lock ...

Page 115: ...s Enter 33 Wait for an answer paging group no 3 3 C Tone If the group which you paged is already being used for paging you hear a busy tone Paging and then Transferring a Call Announce Talk On hook During a conversation PT SLT PS Enter 33 Wait for an answer The held party and the paged extension are connected and start a conversation The other party is placed on hold Dial paging group number 2 dig...

Page 116: ... After you go on hook the caller can talk to the person who answers the page 116 User Manual 1 7 1 Paging ...

Page 117: ... 2 1 C Tone The following are extensions that cannot receive a paging announcement Portable station Single line telephone Proprietary telephone that is ringing or busy Proprietary telephone in Paging Deny mode Proprietary telephone in DND mode Even if the announcement is not paging your extension you can answer it if it is paging your group User Manual 117 1 7 2 Answering Denying a Paging Announce...

Page 118: ...notification tone if they want to join the conversation To make answer a broadcasting call Off hook Announce PT Dial broadcasting group number 1 digit Enter 32 Wait for an answer broadcasting group no 3 2 C Tone Any Telephone Caller The telephone rings Off hook Called Party For a caller To make a conversation with a specific party PT DSS Press DSS During an announcement To make a conversation with...

Page 119: ...ty who joined the conversation last Press TRANSFER TRANSFER To disconnect the party who joined the conversation last from the broadcast Press FLASH RECALL FLASH RECALL In this case the FLASH RECALL button must be set to Flash Recall mode through system programming User Manual 119 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting ...

Page 120: ...ng to the caller Press Recall hookswitch OR DSS Press corresponding DSS A notification tone occurs and the display shows the called party s information Wait for reply Talk Introduce the called party to the conversation A conversation can be established with a maximum of 4 parties including the caller 120 User Manual 1 7 3 Making an Announcement and Having a Multiple Party Conversation Broadcasting...

Page 121: ...recorded message To set On hook Enter 0 for once or 1 for daily AM PM 0 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 hour minute Off hook OR OR PT SLT Once Daily 0 1 OR hour minute 1 Enter 760 Enter 1 6 0 7 C Tone 12 H 24 H Enter the time in the format assigned to your PBX 12 hour or 24 hour To cancel Off hook On hook PT SLT 0 Enter 760 Ent...

Page 122: ...tton The alarm keeps ringing for preprogrammed seconds If you receive an incoming call during ringback the ringing starts after the ringback stops If you are having a conversation exceeding alarm ringing period the ringback will start after your conversation 122 User Manual 1 8 1 Setting the Alarm Timed Reminder ...

Page 123: ...seful for example when you are in a meeting or busy To set cancel On hook Enter 1 to set or 0 to cancel PT SLT PS Set Cancel 1 0 OR Off hook Enter 71 1 2 0 Both Calls Intercom Calls Outside Calls OR OR 1 7 Enter 0 to 2 as you desire C Tone When using a proprietary telephone you can set or cancel Do Not Disturb by pressing the FWD DND button fixed button instead of 710 User Manual 123 1 8 2 Refusin...

Page 124: ...ture is set the Call Forwarding FWD feature does not work Specified extensions can override this feature and call DND extensions DND Override When making a call using an SDN button to a PDN extension with DND set this feature will temporarily be deactivated When intercom calls are set to be handled differently from outside calls DND set cancel we recommend establishing buttons for both FWD DND Out...

Page 125: ...e status To switch the FWD DND status for intercom calls PT FWD DND Press the fixed FWD DND button While on hook when in FWD DND Setting Mode The current FWD DND status for intercom calls is displayed FWD DND Press the fixed FWD DND button again to switch the status 2 Enter 2 To set and clear FWD DND for outside intercom calls PT FWD DND AUTO DIAL STORE Enter 1 or 2 Press the fixed FWD DND button ...

Page 126: ... This step can be omitted 126 User Manual 1 8 2 Refusing Incoming Calls Do Not Disturb DND ...

Page 127: ...sire On hook Enter 731 PT SLT PS No call Tone OHCA Whisper OHCA 0 1 OR 2 OR 3 OR 3 1 7 C Tone To set cancel for outside calls Automatic Call Waiting Off hook Enter 0 or 1 On hook PT SLT PS Enter 732 3 2 7 C Tone No tone Tone OR 0 1 OHCA is only available with certain digital proprietary telephones Whisper OHCA is only available with certain digital proprietary telephones and IP proprietary telepho...

Page 128: ...lled party sees the number of the line used subscriber s number If you select Your extension they see the telephone number assigned on your extension To show either the number assigned to the outside line or your extension Off hook On hook Enter 1 for public or 2 for your extension PT SLT PS Public Your extension OR 1 2 Enter 7 2 2 7 C Tone Availability of this feature depends on the ISDN service ...

Page 129: ...hange the mode by pressing a preset COLR button while on hook The COLR button light shows the current status as follows Off shows your telephone number Red on prevents your telephone number being displayed Availability of this feature depends on the ISDN service of your telephone company Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Connected Line Identification Restriction...

Page 130: ...n change the mode by pressing a preset CLIR button while on hook The CLIR button light shows the current status as follows Off shows your telephone number Red on prevents your telephone number being displayed Availability of this feature depends on the ISDN service of your telephone company Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Calling Line Identification Restrictio...

Page 131: ...ride Deny Off hook On hook Enter 1 to prevent or 0 to allow PT SLT PS Prevent Allow 1 0 OR Enter 733 3 3 7 C Tone Some extensions may be prohibited from performing this feature User Manual 131 1 8 7 Preventing Other People from Joining Your Conversation Executive Busy Override Deny ...

Page 132: ...s a radio can be connected If your extension becomes busy off hook making or receiving a call etc the music stops temporarily When you go back on hook the music starts again To select and set cancel Off hook On hook Enter BGM number 1 digit or 0 to cancel PT Enter 751 Cancel 0 OR BGM no 5 1 7 C Tone 132 User Manual 1 8 8 Turning on the Background Music BGM ...

Page 133: ...during a conversation Set this feature if your extension has a data communication device such as a PC or fax machine connected to ensure secure data transmission To set cancel Off hook On hook Enter 1 to set or 0 to cancel PT SLT PS Set Cancel 1 0 OR Enter 730 3 0 7 C Tone User Manual 133 1 8 9 Protecting Your Line against Notification Tones Data Line Security ...

Page 134: ...nch Break button light shows the current status as follows Off Day mode Green on Lunch mode Flashing green Break mode Red on Night mode Flashing red Holiday mode Any extension user except the managers can check the current status by pressing the Time Service Day Night Lunch Break button Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button ...

Page 135: ...n number of the paired telephone Press CANCEL PS phone no extension no Press TALK Enter 48 4 8 1 C Tone Enter 1 To cancel PS PS Press CANCEL Press TALK Enter 48 4 8 0 C Tone Enter 0 Some wired telephones are prohibited from using this feature If you go off hook while your parallelled telephone is in use the call will switch over to you User Manual 135 1 8 11 Using Your PS in Parallel with a Wired ...

Page 136: ...tension users Off Call Pickup Deny Allow Call Forwarding FWD 1 Off Absent Message Off Paging Deny Allow Timed Reminder Cleared Do Not Disturb DND 1 Off Call Waiting for intercom calls 1 Call Waiting for outside calls 1 Disable No call Disable No tone Executive Busy Override Deny Allow BGM Off Data Line Security Off Log in Log out Log in 1 These features may not be reset depending on the system pro...

Page 137: ...me period wrap up time when you will not receive calls after completing a previous call This time can be used for you to write a report and so on You can also manually select Not Ready mode to temporarily leave a distribution group Log in Log out Wrap up Talk Not Ready Ready To set Log in Log out Off hook On hook PT SLT PS Enter 736 Log out Log in 0 1 OR Enter ICD Group extension number or Specifi...

Page 138: ...n Log out of a specified group Log in Log out of a specified group To enter leave Not Ready mode PT SLT PS On hook Off hook 5 3 7 Not Ready Ready 1 0 OR Enter 735 Enter 1 or 0 C Tone To set cancel Not Ready mode or to leave Wrap up mode To enter Ready mode PT PS Wrap up While on hook Press red or flashing red Wrap up 138 User Manual 1 9 1 Leaving an Incoming Call Distribution Group Log in Log out ...

Page 139: ...oes not receive calls through any group even if it belongs to multiple groups The last remaining logged in extension may not be allowed to log out depending on system programming The Supervisor extension can control the Log in Log out status of other extensions For more information refer to 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distri...

Page 140: ...Monitor Monitoring the Call Status and Log in Log out Status SPRVS EXIT EXIT LOG EXIT 739 ICD Group Incoming Call Distribution Group ICD Group extension no Monitoring the Status of Waiting Calls The Supervisor extension can monitor the status of calls waiting to be answered in the queue If an incoming call distribution group has an overflowed call the display shows the status automatically The fol...

Page 141: ... maximum displayable digits Monitoring and Changing the Log in Log out Status of Extensions The Supervisor extension can monitor the Log in Log out status of the incoming call distribution group members by the DSS button light It can also change their Log in Log out status if needed To monitor Press SPRVS Display PT SPRVS After viewing the status of waiting calls User Manual 141 1 9 2 Monitoring a...

Page 142: ...the current status as follows Off The extension is not in the group Green on Log in Ready mode Flashing green Log in Not Ready mode Red on Log out mode 142 User Manual 1 9 2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group Incoming Call Distribution Group Monitor ...

Page 143: ...eue to a preset destination manually This feature is also known as Hurry up Transfer To forward the waiting call PT PS Press red or flashing red Hurry up Hurry up The Hurry up button light shows the current status as follows Off No waiting call Red on Some calls are waiting Flashing red The number of calls exceeds the manual queue redirection level Customising Your Phone 3 1 3 Customising the Butt...

Page 144: ...oor Doorphone Call Opening a Door Door Open Doorphone Call To call from the doorphone Press doorphone button Doorphone Talk C Tone To answer a call from the doorphone Off hook PT SLT PS To call the doorphone Talk Off hook Enter doorphone number 2 digits doorphone no PT SLT PS Enter 31 3 1 C Tone If no one answers a doorphone call within a specified time period the call is cancelled 144 User Manual...

Page 145: ...nsion Off hook On hook Enter doorphone number 2 digits PT SLT PS Enter 55 5 5 C Tone doorphone no From any extension while talking to the doorphone PT SLT PS On hook Enter 5 5 C Tone The door open will be triggered for a specified time period User Manual 145 1 10 1 If a Doorphone Door Opener is Connected ...

Page 146: ...witch on a relay e g alarm connected to the PBX To switch on the relay Off hook Enter relay number 2 digits relay no PT SLT PS C Tone Enter 56 6 5 On hook The relay will be switched off after a specified time period 146 User Manual 1 10 2 If an External Relay is Connected ...

Page 147: ... alert call from an external sensor e g security alarm connected to the PBX To answer a sensor call Off hook PT SLT PS On hook D Tone If you do not answer a sensor call within a specified time period the sensor call will stop User Manual 147 1 10 3 If an External Sensor is Connected ...

Page 148: ...nter desired service code desired service code Enter desired service code Press Recall hookswitch Press FLASH RECALL or EFA Or press TRANSFER and then enter 60 While hearing a tone While hearing a tone Enter 60 OR OR EFA FLASH RECALL 6 0 TRANSFER desired service code 6 0 In this case the FLASH RECALL button on a proprietary telephone must be set to External Feature Access EFA mode through system p...

Page 149: ... Message button the Message light turns on when a message is left in your mailbox You will hear an indication tone when going off hook regardless of whether or not your telephone has a Message button You can also create a Voice Mail Transfer button on your phone to transfer received outside calls to a mailbox of another extension so that calling parties can leave messages Voice Mail Transfer The d...

Page 150: ... voice mail floating extension number Off hook PT SLT PS OR voice mail floating extension no MESSAGE Indication tone after going off hook 1 s You can access a voice mail with one touch The default voice mail floating extension number is 500 Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Voice Mail Transfer button or a Message button 150 User Manual 1 10 5 If a Voice Processi...

Page 151: ...g a message Before operating Create a Live Call Screening LCS button Personal Programming Select the mode either Hands free or Private Personal Programming Set the extension PIN Personal Identification Number Set the Live Call Screening feature To set Live Call Screening Press Live Call Screening Enter extension PIN max 10 digits extension PIN PT PS Live Call Screening PIN Personal Identification ...

Page 152: ...feature status as follows Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on The manager extension can clear an extension PIN Only the handset monitoring in the Private mode is available for PS users Customising Your Phone 3 1 2 Settings on the Programming Mode Live Call Screening Mode Set Select the mode either monitoring the messa...

Page 153: ...y Transfer Press One touch Two way Transfer During a conversation PT PS One touch Two way Transfer The Two way Record button light Two way Transfer button light or One touch Two way Transfer button light shows the current status as follows Off Not recording On Recording the conversation Note When you record your Two way telephone conversations you should inform the other party that the conversatio...

Page 154: ...operator can set automatic wake up calls for guest rooms Check in Check out Setting a Timed Reminder to a Room Extension Remote Wake up Call Cleaned up The hotel operator must be using a 6 line display PT to use the Check in Check out and Cleaned up features While in Room Status Control mode a The hotel operator s extension can only check extensions in out and ready not ready All other operations ...

Page 155: ...r check in all billing data previously charged to the extension will be cleared automatically When the room status of extensions is changed detailed room status information is recorded automatically This requires system programming Example Date Time Ext CO Dial Number 03 07PM 1234 Check in 02 02 00 Check out The hotel operator can change the room status of extensions to check out by using the Chec...

Page 156: ...To record edit room charges and check out a room with without printing an invoice Press Check out Dial extension number and then press ENTER or press desired DSS OR extension no DSS While on hook ENTER Enter minibar charge minibar charge other charges Enter other charges Display PT Check out Press YES Press EXIT or Check out YES EXIT OR Check out Press Down PRINT Press PRINT NEXT Press NEXT NEXT P...

Page 157: ...000 9 48 Minibar 4 00 Tax 10 000 0 36 Others 0 00 Tax 15 000 0 00 Total FR 108 30 Tax Total 9 84 Sheet 002 01 01 00 06 52PM 202 01 Call amount 0012 02 01 00 06 07PM 202 01 123456789 02 01 00 07 30PM 202 01 012345678901234 02 01 00 08 45PM 202 01 0011234567890123 01 24 30 00084 50 001 00 10 12 00010 20 1234567890 00 06 36 00006 60 12345 00 03 00 00003 00 12345 Hotel TDAPBX Tel 41 3 12 34 56 78 Fax ...

Page 158: ...r once or 1 for daily Once Daily 1 1 0 C Tone Dial extension number or press desired DSS OR extension no DSS AM PM 0 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM Or enter hour 00 23 and minute 00 59 hour minute OR OR 12 H 24 H hour minute Enter 76 Enter 1 7 6 PT OR Enter the time in the format assigned to your PBX 12 hour or 24 hour To cancel Off hook On hook Dial extension nu...

Page 159: ...eminder Start Timed Reminder No Answer Timed Reminder Answer 02 02 00 02 02 00 02 02 00 Users of PTs without displays can confirm only whether a Timed Reminder has been set or not by following the steps shown above If set a confirmation tone will be heard Cleaned up The hotel operator can change the room status of extensions depending on whether the room has been cleaned or not by using the Cleane...

Page 160: ...Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Cleaned up button 160 User Manual 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features ...

Page 161: ...ne Depending on the content of the selected message you may be required to enter a numeric parameter such as a price or time Enter the correct number of characters as required for the message For information about required parameters consult your dealer Example If Snack has been programmed as message number 1 for recording charges for room snacks consumed hotel employees would enter data as in the...

Page 162: ...al Identification Number in 3 1 1 Customising Your Phone Personal Programming Your previous extension will receive the old settings of your new extension Extension settings can be exchanged between SLT and SLT PT and PT or SLT and PT If you are using a KX NT300 series except KX NT321 KX DT343 KX DT346 telephone with a Bluetooth wireless headset and exchange the settings with another KX NT300 serie...

Page 163: ... full and other call arrives the oldest call is deleted You can modify the logged telephone number When the Call Log button light turns on there is a call which you did not answer The following information is logged Caller s Name Date Time call received Answered or Not Answered Confirmed or Not Confirmed Caller s Phone Number To confirm the log information with the Call Log button Press Call Log u...

Page 164: ...ows the current status as follows Off No incoming call Or you have already viewed the call log Red on You have missed calls to view If your call is answered by another extension the caller s information is recorded on the displays of both your extension and the answering extension You can lock your call log display by using an extension PIN Personal Identification Number so that you can prohibit a...

Page 165: ... hook REDIAL REDIAL System programming is required for this operation This operation is available only for digital proprietary telephones with a display To store the caller s information in personal speed dialling Press STORE When the desired party is displayed Display PT AUTO DIAL STORE You can lock your call log display by using an extension PIN Personal Identification Number so that you can pro...

Page 166: ...wn until desired party appears While on hook Off hook The display order is as follows One time Personal Speed Dialling Directory Two times System Speed Dialling Directory Three times Extension Number Directory To cancel or exit press the CANCEL or FLASH RECALL button You can lock your personal speed dialling directory by using an extension PIN Personal Identification Number so that you can prohibi...

Page 167: ...STORE Telephone numbers and names displayed are stored using the first spare Personal Speed Dialling memory available PS user Refer to Operating Instructions for PS For more details refer to To store the names and numbers in personal speed dialling in 3 1 2 Settings on the Programming Mode Entering Characters You can enter the following characters The tables show you the characters available for e...

Page 168: ...Table 1 Standard mode 168 User Manual 1 13 2 Using the Directories ...

Page 169: ...Table 1 Standard mode for RU model User Manual 169 1 13 2 Using the Directories ...

Page 170: ...Table 2 Option mode 170 User Manual 1 13 2 Using the Directories ...

Page 171: ...Table 2 Option mode for CE model User Manual 171 1 13 2 Using the Directories ...

Page 172: ...Table 2 Option mode for RU model 172 User Manual 1 13 2 Using the Directories ...

Page 173: ...No Answer Group Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Directed Call Pickup 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Paging 1 7 1 Paging Doorphone Call 1 10 1 If a Doorphone Door Opener is Connected Door Open 1 10 1 If a Doorphone Door Opener is Connected External Relay 1 10 2 If an External Relay is Connected External Background Music 2 ...

Page 174: ...174 User Manual 1 13 3 Accessing System Features System Feature Access ...

Page 175: ...Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX User Manual 175 ...

Page 176: ...tension Dial Lock This feature is also known as Remote Station Lock Control Off hook PT SLT PS Enter 78 8 7 Enter extension number extension no Enter 2 to unlock or 3 to lock 2 3 Unlock Lock OR On hook C Tone The manager can use Remote Extension Dial Lock to unlock any extension whether that extension was locked remotely Remote Extension Dial Lock or from the extension itself Extension Dial Lock 1...

Page 177: ...hook PT SLT PS Off hook On hook Enter 780 1 0 2 3 Day Night Lunch Break Enter 0 to 3 as you desire 8 0 7 C Tone To select the time service switching mode Automatic Manual PT PS Press Time Service Switching Mode Automatic Manual Time Service Switching Mode Automatic Manual While on hook Besides the time mode there is Holiday mode It can change mode once on a specified date The Time Service Day Nigh...

Page 178: ...sing Your Phone 3 1 3 Customising the Buttons Create or edit a Time Service Day Night Lunch Break button or a Time Service Switching Mode Automatic Manual button 178 User Manual 2 1 2 Time Service Mode Control ...

Page 179: ...iction Call Barring Press Toll Restriction Call Barring On hook The extension can hear the dial tone and then make a call C Tone The restriction level is changed to the preprogrammed level of Toll Restriction Call Barring button Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Toll Restriction Call Barring button User Manual 179 2 1 3 Restriction Level Control Dial Tone Transf...

Page 180: ...in the office through external speakers To select and start stop the background music PT SLT PS Off hook On hook Enter 35 BGM no OR 0 Enter BGM number 1 digit or 0 to stop 5 3 external pager no OR C Tone Enter external pager number 1 digit or for all 180 User Manual 2 1 4 Turning on the External Background Music BGM ...

Page 181: ...essages have their own extension numbers You can select the desired message You have two methods for recording a message One is recorded using the handset and the other is recorded from an external BGM MOH port To record On hook Off hook Enter 36 PT Enter 1 1 Record message Press STORE When the time limit passes it stops automatically The message is played back Enter OGM floating extension number ...

Page 182: ...1 digit BGM port no Press CONF 3 6 AUTO DIAL STORE CONF Progress Tone C Tone C Tone C Tone Enter OGM floating extension number OGM floating extension no To clear the message PT Off hook 0 Enter 36 Enter 0 On hook 6 3 Progress Tone C Tone Enter OGM floating extension number OGM floating extension no The default of OGM floating extension numbers is 5xx xx two digit number of message 182 User Manual ...

Page 183: ...can manually enable the outside line and allow users to use it again To re enable an outside line Off hook 7 On hook 8 5 Enter outside line number 3 digits outside line no C Tone Enter 785 PT SLT PS In some countries areas the PBX may not be able to automatically make a faulty outside line unavailable for use User Manual 183 2 1 6 Allowing Users to Seize an Unavailable Outside Line Trunk Busy Out ...

Page 184: ... to another PBX the manager can stop the PBX from monitoring it Any NDSS buttons set to monitor that extension will also stop monitoring PT and SLT PT PS Off hook NDSS Dial another PBX extension number and then enter or press NDSS another PBX extension no OR C Tone On hook Enter 784 7 8 4 To restart monitoring of an extension after performing this operation go off hook press the corresponding NDSS...

Page 185: ...Section 3 Customising Your Phone System This chapter shows you how to customise your individual telephone or PBX according to your needs Find the desired setting and program as necessary User Manual 185 ...

Page 186: ...ou can assign a password to each extension The following features require an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal speed dialling directory call log SVM log and from playing back the voice messages in your message box Display Lock 3 Using the same settings as your extension at other extensions Walking Extension 4 Remote Control...

Page 187: ...of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly Valid numbers for an extension PIN are 0 through 9 If the wrong extension PIN is entered a preprogrammed number of times the PIN is locked If you forget your extension PIN or your extension PIN is...

Page 188: ...me To exit To enter the programming mode Follow Selection Parameter Press PROGRAM or PAUSE Press PROGRAM or PAUSE selection parameter programming input OR PROGRAM PAUSE OR PROGRAM PAUSE Press ENTER or STORE OR AUTO DIAL STORE Press ENTER or STORE OR AUTO DIAL STORE Item Programming Input Selection Parameter Your extension information 0 0 PT The display shows the PBX number slot number and port num...

Page 189: ...isplay Backlight Selection 1 2 Would you like to turn on the display backlight of the telephone 0 4 0 Yes Automatic 1 Yes always On 2 No always Off Hot Line Would you like to dial a preset number simply by going off hook 1 1 desired no max 32 digits 1 2 0 Do not use 1 Use Calling Line Identification Restriction CLIR Should you prevent your number being displayed on the called party s telephone 1 3...

Page 190: ...swer when you go off hook 2 0 0 No line 1 The longest ringing line when multiple calls arrive 2 CO button no 01 36 3 or CO A CO ICD Group button 3 PDN A PDN button Alternate Receiving Ring Voice 1 How do you prefer to receive an intercom call 2 1 0 Ringing Tone Call 1 Directly The party s voice is heard without ringing 2 Ring only Prohibiting the caller switching to the voice mode Forced Answerbac...

Page 191: ...you receive a call while already on the phone 3 0 0 No Off 1 Yes On Manual Call Waiting How would you prefer to receive call waiting notifications for intercom calls 3 1 0 No call Off 1 Tone BSS 2 Voice announcement through the built in speaker OHCA 6 3 Voice announcement through the handset Whisper OHCA 6 Call Waiting Tone Type Selection Which type of call waiting tone do you prefer 3 2 0 Tone 1 ...

Page 192: ... when you do not answer or when your extension is busy FWD N A Timer To set the timer for No Answer and Busy No Answer 5 3 0 120 seconds Default 15 seconds Call Pickup Deny Should you prohibit other people from picking up your calls 6 0 0 No Allow 1 Yes Deny Headset Operation 1 4 Do you use the headset 6 1 0 No Headset off 1 Yes Headset on Executive Busy Override Deny Do you prohibit other people ...

Page 193: ...your extension PIN or change the stored extensionPIN 9 0 extension PIN max 10 digits ENTER STORE same extension PIN To set an extension PIN stored extension PIN new extension PIN max 10 digits ENTER STORE same extension PIN To change the stored extension PIN Extension Dial Lock To prevent other people from using your telephone 9 1 extension PIN max 10 digits 0 To unlock extension PIN max 10 digits...

Page 194: ...ital proprietary telephones 7 Only available for KX NT300 series except KX NT321 KX DT343 KX DT346 telephones 8 Registering and cancelling a Bluetooth wireless headset may take time Please avoid any interruption during that time by for example going off hook CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your password extension PIN The cost of such ...

Page 195: ...mber max 32 digits Enter name max 20 characters name Press PROGRAM or PAUSE phone no OR PROGRAM PAUSE PROGRAM PAUSE OR Enter 10 and then press ENTER Or press STORE 0 1 OR AUTO DIAL STORE Press ENTER or STORE OR AUTO DIAL STORE Press ENTER or STORE OR AUTO DIAL STORE To enter characters refer to Entering Characters User Manual 195 3 1 2 Settings on the Programming Mode ...

Page 196: ... or character It will be inserted in front of the selected part Clearing Features You can clear or change to features as follows Features Default Setting Display Switching Mode Automatic Hot Line Off Calling Line Identification Restriction CLIR Allow Calling Connected Line Identification Presentation CLIP COLP Caller ID assigned on your extension Preferred Line Assignment Outgoing Intercom Preferr...

Page 197: ...ride Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Connected Line Identification Restriction COLR Allow Log in Log out Log in Message Waiting Off Timed Reminder Cleared To set Press PROGRAM or PAUSE Enter Press PROGRAM or PAUSE OR PROGRAM PAUSE OR PROGRAM PAUSE Press ENTER or STORE OR AUTO DIAL STORE Press ENTER or STORE STORE OR AUTO DIAL If you ...

Page 198: ...w programming input To continue programming input OR PROGRAM PAUSE OR PROGRAM PAUSE Press ENTER or STORE OR AUTO DIAL STORE Button Programming Input Loop CO L CO Group CO G CO Outside line group no 2 digits Single CO S CO 0 Outside line no 3 digits Direct Station Selection DSS 1 Extension no One touch Dialling 1 2 Desired no max 32 digits Incoming Call Distribution Group ICD Group 3 0 Incoming cal...

Page 199: ...up 5 5 Incoming call distribution group extension no Log in Log out for all groups 5 5 Hurry up 5 6 Incoming call distribution group extension no Wrap up 5 7 System Alarm 3 5 8 Time Service Day Night Lunch Break 5 9 0 1 2 3 4 Tenant no Answer 3 6 0 Release 3 6 1 Toll Restriction Call Barring 6 2 Toll Restriction Call Barring Level 1 7 ISDN Service 5 6 3 Desired no max 32 digits Calling Line Identi...

Page 200: ...3 8 0 Check out 3 8 1 Cleaned up 3 8 2 Two way Record 9 9 0 Voice mail floating extension no 10 Two way Transfer 9 9 1 Voice mail floating extension no 10 One touch Two way Transfer 9 9 1 Voice mail floating extension no 10 Extension no Incoming call distribution group extension no Live Call Screening LCS 9 9 2 Voice Mail Transfer 9 9 4 Voice mail floating extension no 10 200 User Manual 3 1 3 Cus...

Page 201: ...s 5 5 rings 6 6 rings 7 No ring In this case you can automatically join a new ICD Group by creating a button for that group 3 This button is not available for a PS 4 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night 5 Availability of this button depends on the ISDN service of your telephone company Refer to 1 2 5 Accessing the ISDN Service ISDN Service Access 6 This button is...

Page 202: ...0 series except KX DT321 KX T7600 series except KX T7665 Tone types 01 to 30 01 20 tone 21 30 melody are available KX NT265 KX NT321 KX DT321 KX T7665 Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 01 Other telephones Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you w...

Page 203: ...The PBX has a default password preset For security change the password the first time that you programme the PBX It is strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorised access For a list of numbers and characters that can be used in the password refer to Entering Characters To avoid unauthorised access to the PBX keep the password ...

Page 204: ...2 Extension no Charge Viewing call charges for each verification code 0 3 Verification code Clearing call charges for each verification code 0 3 Verification code Setting the budget for each verification code 0 4 Verification code Charge Viewing call charges for each outside line 0 5 Outside line no 3 digits Assigning a charge rate for each outside line group 0 6 Outside line group no 2 digits Cha...

Page 205: ...y discovers your password verification code PIN The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN that cannot be easily guessed c Changing your PIN regularly To enter a decimal point press User Manual 205 3 2 2 Manager Programming ...

Page 206: ...nge the password the first time that you programme the PBX It is strongly recommended that a password of 10 numbers or characters be used for maximum protection against unauthorised access For a list of numbers and characters that can be used in the password refer to Entering Characters To avoid unauthorised access to the PBX keep the password secret If it becomes known to others the PBX may be mi...

Page 207: ...00 PREVIOUS PREV NEXT STORE ENTER Back to Previous Menu CANCEL SHIFT SHIFT SHIFT PAUSE PAUSE PROGRAM HOLD END AUTO ANS MUTE MESSAGE SELECT FLASH RECALL FLASH TRANSFER CLEAR INTERCOM SECRET Procedure The basic steps are shown below User Manual 207 3 3 1 Programming Information ...

Page 208: ...E OR PROGRAM PAUSE 2 Programming You can enter each programme number 3 digits To exit the programming mode at any time lift the handset 3 Exiting the mode Press PROGRAM or PAUSE PROGRAM PAUSE OR To exit the programming mode at any time lift the handset 208 User Manual 3 3 1 Programming Information ...

Page 209: ... Press ENTER END HOLD Press END Press NEXT Press SELECT to choose AM or PM Press Right SELECT AUTO ANS MUTE MESSAGE Press SELECT for month SELECT AUTO ANS MUTE MESSAGE In 24 hour Format Enter 000 Press ENTER Enter date 01 31 date Enter year 00 99 year Enter hour 00 23 hour Enter minute 00 59 minute To end Press ENTER 0 0 0 Press ENTER END HOLD Press END Press NEXT Press Right SELECT AUTO ANS MUTE ...

Page 210: ...gits Press END phone no Press PREV Press NEXT Press CANCEL To continue To end Press ENTER 0 0 1 system speed dialling no OR If the desired number is more than 32 digits divide the number and store it into more than one speed dialling number FLASH RECALL PAUSE and Secret INTERCOM can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button b...

Page 211: ...alling no OR Extension Number 003 You can assign an extension number to each extension Press ENTER Enter 003 Press ENTER Press END Enter new extension number new extension no Press CANCEL Press NEXT Press PREV To continue To end 0 0 3 Enter extension number extension no OR The leading number s should be the same as the number s assigned for Flexible Numbering A duplicate entry is invalid Extension...

Page 212: ...ering Characters Press ENTER Enter 004 Press ENTER Press END Enter name max 20 characters name Press CANCEL Press NEXT Press PREV To continue To end 0 0 4 Enter extension number extension no OR 212 User Manual 3 3 2 System Programming ...

Page 213: ...Section 4 Appendix This chapter provides the Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User Manual 213 ...

Page 214: ...sonal setting 3 1 2 Settings on the Programming Mode In the manual going off hook means an Intercom line is seized If the setting has been changed press the INTERCOM or PDN button after going off hook and follow the instructions The telephone does not work using the personal settings or with other settings One touch dialling forwarding destination etc The extension line has been changed The previo...

Page 215: ...e the feature numbers for easier use While talking to an outside party the line is disconnected The time limit has run out 1 4 1 Transferring a Call Call Transfer 1 4 5 Multiple Party Conversation Consult your dealer to extend the time limit if necessary Redialling does not function The stored number was more than 32 digits or an extension number 1 2 3 Redial I cannot have a conversation using the...

Page 216: ...CA Whisper OHCA The other party has set Data Line Security 1 8 9 Protecting Your Line against Notification Tones Data Line Security I forgot the password Ask the manager to assist you 2 1 1 Extension Control The background music started suddenly Turn off the music 1 8 8 Turning on the Background Music BGM 2 1 4 Turning on the External Background Music BGM I do not want to display a number which is...

Page 217: ...ication while you were on the phone or away from your desk An SDN button on my extension does not work A PDN button is not assigned on the extension corresponding to your SDN button Create a PDN button on the desired extension 3 1 3 Customising the Buttons User Manual 217 4 1 1 Troubleshooting ...

Page 218: ...utside line group automatically Outside Line Group Access 8 outside line group no 2 digits outside phone no Making a Call to a Private Network TIE Line Access 7 private phone no Using an Account Code Account Code Entry 49 account code outside phone no 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store 30 personal speed dialling no 2 digits phone no To dial ...

Page 219: ...on PIN phone no To call with a verification code Verification Code Entry verification code verification code PIN phone no 1 2 8 To Access Another Party Directly from Outside Direct Inward System Access DISA Calling through DISA To an extension In All Security Mode only your extension no verification code extension PIN verification code PIN extension no To an outside party In Trunk Security Mode Al...

Page 220: ... Transfer Transferring a Call Using the ISDN Service Call Transfer CT by ISDN 62 phone no 1 4 2 Holding a Call To hold Call Hold To retrieve a call Call Hold Retrieve 50 To retrieve a call Call Hold Retrieve Specified with a held line number 53 outside line no which is held 3 digits Specified with a holding extension number 51 extension no which has a held call Holding in a System Parking Zone Cal...

Page 221: ...usy No Answer phone no 7 Follow Me your extension no 8 Follow Me Cancel your extension no To set the timer for No Answer and Busy No Answer 713 00 99 second To set cancel Call Forwarding FWD for your Incoming Call Distribution Group Both Calls 714 1 Set ICD Group extension no phone no 0 Cancel ICD Group extension no Outside Calls 715 Intercom Calls 716 Forwarding Your Calls Using ISDN Service Call...

Page 222: ...y to another extension s message box 6 extension no Listening to Voice Messages Left by Callers 3 Redirecting Your Calls to Your Message Box Both Calls 710 0 Cancel Outside Calls 711 2 All Calls floating extension no for SVM card 5 Intercom Calls 712 3 Busy floating extension no for SVM card 5 4 No Answer floating extension no for SVM card 5 5 Busy No Answer floating extension no for SVM card 5 1 ...

Page 223: ... make an announcement 32 broadcasting group no 1 digit 1 8 1 Setting the Alarm Timed Reminder 760 To set 12H 1 hour minute 0 AM 1 PM 0 once 1 daily 24H 1 hour minute 0 once 1 daily To cancel 0 1 8 3 Receiving Call Waiting Call Waiting Off hook Call Announcement OHCA Whisper OHCA For intercom calls No call Tone OHCA Whisper OHCA 731 0 No call 1 Tone 2 OHCA 3 Whisper OHCA For outside calls No tone T...

Page 224: ...e Deny 733 To prevent 1 To allow 0 1 8 8 Turning on the Background Music BGM 751 To set BGM no 1 digit To cancel 0 1 8 9 Protecting Your Line against Notification Tones Data Line Security 730 To set 1 To cancel 0 1 8 11 Using Your PS in Parallel with a Wired Telephone Wireless XDP Parallel Mode 48 To set 1 paired wired extension no To cancel 0 1 8 12 Clearing Features Set at Your Extension Extensi...

Page 225: ...EFA 60 service code 1 10 5 If a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail Integration Both Calls 710 0 Cancel Outside Calls 711 2 All Calls Intercom Calls 712 3 Busy 4 No Answer 5 Busy No Answer voice mail floating extension no 6 1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features 4 Setting a Timed Reminder to a Room Extension Remote Wak...

Page 226: ...the External Background Music BGM 35 To start external pager no 1 digit BGM no 1 digit To stop external pager no 1 digit 0 1 2 1 5 Recording Outgoing Messages OGM 36 To record 1 OGM floating extension no 7 To play back 2 OGM floating extension no 7 To record from an external BGM MOH port 3 BGM port no 1 digit OGM floating extension no 7 To clear 0 OGM floating extension no 7 1 2 1 6 Allowing Users...

Page 227: ... call tone is heard Default 1 2 4 When the Dialled Line is Busy or There is No Answer Sending a Call Waiting Notification Call Waiting 1 To an Extension Refusing the Call DND Override Joining an Existing Call Executive Busy Override 3 Leaving a Message Waiting Indication Calling Back the Caller Who Left an Indication Message Waiting 4 Monitoring Another Extension Call Monitor 5 Reserving a Busy Li...

Page 228: ... on hook Ring Tones The following tones are programmable allowing recognition of call type Outside Intercom or Doorphone Tone 1 1 s Tone 2 1 s Tone 3 1 s Tone 4 1 s When going off hook Dial Tones Tone 1 Normal 1 s 228 User Manual 4 3 1 What is This Tone ...

Page 229: ...med Reminder 1 s Tone 3 After pressing TRANSFER or Recall hookswitch to hold a call temporarily e g Call Splitting When the recording space of the Built in Simplified Voice Message feature becomes almost full While a called PS is being searched When Account Code Entry is performed When answering a Timed Reminder call with no message When answering an external sensor call 1 s Tone 4 Message waiting...

Page 230: ... incoming calls 1 s While off hook Indication Tones Tone 1 Call waiting tone 15 s Tone 2 A call is on hold longer than the specified time 15 s When talking to an outside party Warning Tone This tone is sent 15 10 and 5 seconds before the specified time for disconnection 1 s When setting the features or programming Confirmation Tones 230 User Manual 4 3 1 What is This Tone ...

Page 231: ...es activate Retrieving a held call Picking up another call Paging Answering a paging announcement Answering the call through a speaker When a conversation is established with the extension in the following modes Hands free Answerback mode Voice calling mode When making a call to or from a doorphone 1 s Tone 4 Establishing or leaving a conference 1 s Tone 5 A call has been put on hold 1 s User Manu...

Page 232: ...232 User Manual 4 3 1 What is This Tone ...

Page 233: ...Index User Manual 233 ...

Page 234: ...k Zone Button 24 199 Call Park Button 24 199 Call Park Retrieve 67 Call Pickup 55 Call Pickup Deny 55 220 Call Splitting 68 Call Transfer 60 220 Call Transfer CT by ISDN 62 220 Call Waiting 40 Call Waiting Tone 127 Call Waiting Tone Type Selection 191 Call Waiting Answering 70 220 Call Waiting Automatic 191 Call Waiting From PBX 70 220 Call Waiting From Telephone Company 74 220 Call Waiting Manual...

Page 235: ...ton 23 Entering Characters 167 Exclusive Call Hold 64 Executive Busy Override 42 227 Executive Busy Override Deny 131 192 224 Extension Control 176 204 Extension Dial Lock 113 193 222 Extension Feature Clear 136 224 Extension Name 004 211 Extension Number 003 211 Extension number Confirming Your Own 17 Extension PIN Personal Identification Number 186 193 227 External Background Music BGM 180 226 E...

Page 236: ...on Button 24 198 Message Waiting 41 219 227 Messages Preprogrammed Recording 161 Monitoring Another Extension Call Monitor 45 Multiple Party Conversation 75 118 Mute 84 N Names and Numbers Storing 167 Navigator Key 17 23 NDSS Network Direct Station Selection 184 Network Direct Station Selection NDSS Button 25 200 Network Direct Station Selection Releasing 184 O Off hook Call Announcement OHCA 127 ...

Page 237: ...Number Sending 128 Telephone Numbers Storing 167 Telephone Types 16 Terminate Button 24 199 Three party Conference 3PTY by ISDN 81 221 TIE Line Access 31 218 Time Service Day Night Lunch Break Button 25 134 177 199 226 Time Service Mode Control 177 Time Service Mode Status 134 Time Service Switching Mode Automatic Manual Button 25 177 199 Time Service Switching Mode Automatic Manual Select 177 Tim...

Page 238: ...uture Reference Please print record and retain the following information for future reference The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft Note MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRE...

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