Panasonic KX-TDA100BX, Service Manual

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Error Code Error Message PROBABLE CAUSE SOLUTION
219 PT I/F error · Optional service card malfunction:
DHLC, DLC
· Software error due to external
factors
· Breaking of telephone
cord/interference of noise
· See if the corresponding optional service card is installed
properly
· Pull out and re-insert the corresponding optional service
card
· Press the Reset Button
· Check the wiring
·
Replace the corresponding optional service card
System Start-up and On-line Operation
Error Code Error Message PROBABLE CAUSE SOLUTION
000* MPR WDT overflow · MPR card malfunction
· Erroneous processing of MPR card
software
· Software error due to external
factors
· Press the Reset Button
· Reprogram the main unit (Hybrid IP-PBX)
·
Replace the MPR card (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
001 SDRAM bit error
002 System Reset · Reset Button is pressed
· Power failure
·
MPR card malfunction
· Erroneous processing of MPR card
software
· Software error due to external
factors
· Ignore if not frequent
· Press the Reset Button
·
Reprogram the main unit (Hybrid IP-PBX)
· Replace the MPR card (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
010* AC power down ·
Power supply system malfunction
(e.g., power failure, power noise,
trouble with UPS)
· Bad connection or breaking of AC
cord
·
Power supply circuit (PSU, back
board) malfunction
·
Check the power supply system
· See if the AC cord is connected properly
·
Check the AC cord
· Replace the AC cord (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
· Replace the PSU (be sure to turn off the main unit (Hybrid
IP-PBX) when replacing)
· Replace the back board (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
011* DC power down
· AC power down
· Power supply circuit (PSU, back
board) malfunction
·
Detection of over current (short
circuit on optional service cards)
· Check the power supply system
· See if the AC cord is connected properly
· Check the AC cord
·
Replace the AC cord (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
·
Replace the PSU (be sure to turn off the main unit (Hybrid
IP-PBX) when replacing)
·
Replace the back board (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
·
Remove the optional service cards and restart the main unit
(Hybrid IP-PBX)
012* MPR RAM battery low · Battery out
·
MPR card malfunction
· Replace the MPR card (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
014* FAN Alarm ·
PSU-L malfunction
·
See if anything is jammed in the fan
· Replace the PSU (be sure to turn off the main unit (Hybrid
IP-PBX) when replacing)
016 CS overload ·
Defective cable
· CS malfunction
·
Optional service card malfunction:
CSIF
·
Check the cable diameter and length
· Replace the CS
·
Replace the corresponding optional service card
018 CS superframe
synchronization failure
· Optional service card malfunction:
CSIF · Replace the corresponding optional service card
020* SD file access error · SD Memory Card malfunction
· Bad connection of SD Memory
Card
· MPR card malfunction
· Press the Reset Button
· Reprogram the main unit (Hybrid IP-PBX)
· Replace the SD Memory Card
· Replace the MPR card (be sure to turn off the main unit
(Hybrid IP-PBX) when replacing)
021* SD Memory Card
disconnected
·
SD Memory Card not installed
· Bad connection of SD Memory
Card
·
SD Memory Card malfunction
· MPR card malfunction
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KX-TDA100BX