Station Features and Operation (PT/SLT)
234
User Manual
4.3.24
CTI (Computer Telephony Integration) Code Entry
A CTI Code (max. 16 digits) can be sent from the KX-TD500 to the CTI application (such as
Panasonic Call Center Management Software, CMS). The code is interpreted by the
application for suitable action. For example, in CMS, code 20 means the ACD agent wishes to
take a break.
The feature number of CTI Code Entry is "Blank" by default.
You must specify it by System Programming. For details, consult your manager or dealer.
Entering CTI codes
* One of the dial tones. Please refer to Section "6.1.3
Conditions
•
The delimiter "99" is available for rotary type SLTs only.
Programming Guide References
•
2.3 Numbering Plan
– Dial Information (CTI)
Features Guide References
None
User Manual References
•
None
Dial feature number.
feature no.
<PT Display Example>
Enter ID Code
PT and SLT
CTI code
Enter CTI code
( max.16 digits).
Dial tone 3*
You may dial 99 instead of “#”.
Dial #.
Lift the handset or press
SP-PHONE/MONITOR.
Summary of Contents for KX-TD500BX
Page 103: ...Station Programming 106 User Manual ...
Page 104: ...User Programming User Manual 107 Section 3 User Programming ...
Page 119: ...User Programming 122 User Manual User Manual References 4 3 73 System Speed Dialing ...
Page 139: ...User Programming 142 User Manual Features Guide References 1 7 Dialing Features Quick Dialing ...
Page 143: ...User Programming 146 User Manual ...
Page 454: ...Station Features and Operation PT SLT User Manual 457 User Manual References None ...
Page 534: ...Appendix User Manual 537 Section 6 Appendix ...