Panasonic KX-TD500, Features Manual

Page: 178 / 398

General Features
178 Features Guide
Operator Call
Description
To direct operator-seeking incoming calls to the Operators, one of the following ways can be
used.
Intercom calls
Extension users can call the Operator:
- by dialing the feature number for "Operator Call"
- by dialing the FDN for Operator Group
Outside calls
To direct outside callers to the Operators, set the FDN of an Operator Group as the destination
of the following calls:
-DISA
-DID
-DID (ISDN)
-DIL
-IRNA
-TIE
Conditions
• An operator-seeking call (extension / outside) may come in on a single operator or all
operators in the group at once depending on System Programming.
• The Operators can perform the special features which are available for the Manager.
• Operator FDN
The treatment of incoming calls to Operator is decided according to "Operator FDN" setting
of the tenant <Section 2.2 Tenant, "Operator FDN" in the Programming Guide>.
– If the FDN for Operator Group is set as the destination of Extension Group or Incoming
Group, calls by the feature number for Operator Call will arrive at the destination.
– If it is set to "Blank," calls will arrive at the destination of Extension Group (Operator
Group).
• If the FDN except for Operator Group is set, or if the FDN for Operator Group is set as the
destination of Extension Group in other tenants, calls will arrive at the destination of
Extension Group.
• An operator-seeking incoming call to the PDN of owner extension does not appear on the
SDN button.
• A call to a single operator hunts for an idle extension as follows;
<For Extension Group members>
– in numerical order of the extension port physical numbers, starting at the extension
following the last one called
<For Incoming Group members>
– in the order assigned in the Incoming Group
It is programmable whether to start at the extension following the last one called or to
always start at the first assigned extension by System Programming <Section
3.5 Incoming Group, "Search Mode" in the Programming Guide>.