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Things you should Know
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6-E Troubleshooting
Problem
Cause and Remedy
The unit does not work.
• Check the settings (1-C).
• Charge the battery fully (6-A).
• Clean the charge contacts and
charge again (6-A).
• Install the battery properly (1-C,
6-A).
• Place the handset on the base unit
and unplug the AC adaptor to reset.
Plug in, and try again.
• Re-insert the handset battery and
place the handset on the base unit.
Try again.
• KX-TC2100AL and KX-TC2100NZ
are not designed to be used with
rotary (pulse dialling) services.
An alarm tone sounds
when you press
{
TALK
}
.
• You are too far from the base unit.
Move closer and try again.
• Place the handset on the base unit
and try again.
• Plug in the AC adaptor.
• Extend the base unit antenna fully.
Static, sound cuts in/out,
fades.
Interference from other
electrical units.
• Place the handset and the base unit
away from other electrical
appliances (6-C).
• Move closer to the base unit.
• Extend the base unit antenna fully.
• Press
{
CH
}
to select a clearer
channel.
The unit does not ring.
• The ringer volume is set to OFF.
Press
{
RINGER
}
when the TALK
indicator light is off (2-B).
While storing a phone
number, the unit starts to
ring.
• To answer the call, press
{
TALK
}
.
The program will be cancelled. Store
the number again.
You cannot store a phone
number in memory.
• You cannot store a number while the
unit is in the talk mode.
• Do not pause for over 60 seconds
while storing.
You cannot redial by
pressing
{
REDIAL
}
.
• If the last number dialled was more
than 48 digits long, the number will
not be redialled.
{
HANDSET LOCATOR
}
does not function.
• The handset is too far from the base
unit or is engaged in an outside call.
The RECHARGE indicator
flashes or the unit beeps
intermittently.
• Charge the battery fully (6-A).
You charged the battery
fully, but the RECHARGE
indicator flashes.
• Clean the charge contacts and
charge again (6-A).
• Install a new battery (6-A).
The IN USE/CHARGE
indicator light does not go
out while charging.
• This is normal.
Take special care to follow the safety suggestions listed below.
Safety
1) The unit should be connected to a power supply only of the type
described in the operating instructions or as marked on the unit.
2) When left unused for a long period of time, the base unit should be
unplugged from the household AC outlet.
Installations
Environment
1) Do not use this unit near water—for example, near a bathtub, washbowl,
sink, etc. Damp basements should also be avoided.
2) The unit should be kept away from heat sources such as radiators,
kitchen range, etc. It also should not be placed in rooms where the
temperature is less than 5°C or greater than 40°C.
3) The AC adaptor is used as the main disconnect device, ensure that the
AC outlet is located/installed near the unit and is easily accessible.
Placement
1) Do not place heavy objects on top of this unit.
2) Care should be taken so that objects do not fall onto, and liquids are not
spilled into, the unit. Do not subject this unit to excessive smoke, dust,
mechanical vibration or shock.
3) Place the unit on a flat surface.
For best performance
1) If noise prevents the conversation from being understood at the handset,
approach the base unit to lessen the noise.
2) The handset should be used at the HIGH volume setting when the
reception tone is difficult to hear.
3) The handset should be fully recharged on the base unit when the
RECHARGE indicator flashes.
4) The handset antenna should not be touched during use because of its
high sensitivity.
5) The maximum calling distance may be shortened when the unit is used
in the following places: Near obstacles such as hills, tunnels,
underground, near metal objects such as wire fences, etc.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
If there is any trouble, disconnect the unit from the telephone line and
connect a known working phone. If the known working phone operates
properly, do not reconnect the unit to the telephone line until the trouble has
been repaired. If the known working phone does not operate properly,
consult your telephone company.
Under power failure conditions, this telephone may not operate. Please
ensure that a separate telephone, not dependent on local power, is
available for emergency use. This equipment will be inoperable when
mains power fails.
When a failure occurs which results in the internal parts becoming
accessible, disconnect the power supply cord immediately and return this
unit to unauthorised service centre. To minimise the possibility of lightning
damage, when you know that a thunderstorm is coming, we recommend
that you:
• Unplug the telephone line cord from the phone jack.
• Unplug the power supply cord from the AC power outlet.
The earcap on the handset is magnetised and may retain metallic objects.
This equipment has been tested and found to comply with AS/NZS 3548:
1995 limits for electromagnetic interference.
Any modifications to any part of the system or to any peripherals may void
the EMC compliance of the system or the peripherals.
For Australia Users Only
No "000" or other calls can be made from this device during
a mains power failure.
For New Zealand Users Only
The grant of a Telepermit for any item of terminal equipment only that Telecom
has accepted that the item complies with minimum conditions for connection to
its network. It indicates no endorsement of the product by Telecom, nor does it
provide any sort of warranty. Above all, it provides no assurance that any item
will work correctly in all respects with another item of Telepermitted equipment
of a different make or model, nor does it imply that any product is compatible
with all of Telecom’s network services.
WARNING NOTICE:
• Disconnect the telecom connection before disconnecting the power
connection prior to relocating the equipment and reconnect the power
first.
• No “111” or other calls can be made from this device during a mains
power failure. This equipment shall not be set to make automatic calls to
the Telecom “111” Emergency Service.
– We recommend that a standard phone which can be used in the case of
a power failure be connected to the telephone line at all times.
• Not all telephone will respond to incoming ringing when connected to the
extension socket.
• This equipment may not provide for the effective hand-over of a call to
another device connected to the same line.
6-F Safety Instructions
For Australia Customers
Customer Support Centre Tel No: 136200 or
website www.panasonic.com.au
Sales Department: Panasonic Australia Pty. Limited
Austlink Corporate Park, 1 Garigal Road,
Belrose NSW2085, Australia
For New Zealand Customers
Customer Support Centre Tel No: (09)2720178
Sales Department: Panasonic New Zealand Limited
350 Te Irirangi Drive, East Tamaki,
Private Bag 14911 Panmure,
Auckland New Zealand
