5-F Troubleshooting
Problem
The unit does not work.
An alarm tone sounds.
Static, sound cuts in/out,
fades. Interference from
other electrical units.
The handset does not
ring.
While storing a phone
number, the unit starts to
ring.
You cannot store a phone
number in memory.
“
Things You Should Know
Section 5
attery
d
5-G Helpful Information
Problem
Previously programmed
information is erased.
You cannot redial by
pressing
(PAUSE/REDIAL)
.
(HANDSET\LOCATOR)
does
not function.
The IN USE indicator
flashes slowly or the unit
beeps while it is in use.
While talking, the call is
disconnected.
The handset beeps
continuously.
You charged the battery
fully, but the IN USE
indicator flashes slowly.
The IN USE/CHARGE
indicator light does not
go out while charging.
If you cannot solve your
problem
Cause and Remedy
≥
If a power failure occurs, programmed
information may be erased. Reprogram if
necessary.
≥
If the last number dialed was more than
16 digits long, the number will not be
redialed correctly.
≥
The handset is too far from the base unit
or is engaged in an outside call.
≥
Charge the battery fully (5-A).
≥
The battery needs to be recharged.
Charge the battery fully (5-A).
≥
The battery needs to be recharged.
Charge the battery fully (5-A).
≥
Clean the charge contacts and charge
again (5-A).
≥
Install a new battery (5-D).
≥
This is normal.
≥
Call our customer call center at
1-800-211-PANA(7262).
≥
Panasonic’s e-mail address for customer
inquiries:
[email protected]
for customers in the USA or Puerto Rico
ONLY
≥
Environment—do not place the unit in a room where the temperature is
less than 5
o
C (41
o
F) or greater than 40
o
C (104
o
F). Allow 10 cm (4
z
)
clearance around the unit for proper ventilation. Avoid excessive smoke,
dust, mechanical vibration, shock, or direct sunlight.
≥
Routine care—wipe the unit with a soft cloth. Do not use benzine,
thinner, or any abrasive powder. When you leave the unit unused for a
long period of time, unplug the AC adaptor from the outlet.
≥
If there is any trouble—disconnect the unit from the telephone line and
connect a known working phone. If the known working phone operates
properly, have your unit repaired by one of the authorized Panasonic
Factory Service Centers. If the known working phone does not operate
properly, consult your telephone company.
For assistance, please call: 1-800-211-PANA(7262)
Cause and Remedy
≥
Check the settings (1-C).
≥
Charge the battery fully (5-A).
≥
Clean the charge contacts and charge
again (5-A).
≥
Install the battery properly (1-C, 5-D).
≥
Place the handset on the base unit and
unplug the AC adaptor to reset. Plug in,
and try again.
≥
You are too far from the base unit. Move
closer and try again.
≥
Place the handset on the base unit and
try again.
≥
Plug in the AC adaptor.
≥
Raise the base unit antenna.
≥
Locate the handset and the base unit
away from other electrical appliances
(5-B).
≥
Move closer to the base unit.
≥
Raise the base unit antenna.
≥
Press
(CH)
to select a clearer channel.
≥
The ringer volume is set to OFF. Set to
ON (2-B).
≥
If a power failure occurs, the handset
loses communication with the base.
When power returns, place the handset
on the base unit once then try again.
≥
To answer the call, press
.
The program will be canceled. Store the
number again.
≥
You cannot store a number while the unit
is in the talk mode.
≥
Do not pause for over 20 seconds while
storing.
(–––/FLASH)
PQQX13231ZA
01.11.13
2:37
PM
y [ W 10
