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PROBLEM

PROBABLE CAUSE

SOLUTION

Cannot register the PS.

Wrong Personal
Identification Number (PIN)
is registered to the PS.

Enter the PIN set to the PBX into the
PS.

PS becomes out of range.

Cannot make calls using
the PS.

Location of CS is not good.

Access system of the PS is
not properly set.

Locate the CS properly (refer to "5  Site
Survey").

Change the access system setting of
the PS to the appropriate system or
automatic.

Noise is frequent while
using the PS.

Conversations disconnect
while using the PS.

"NO SERVICE" is displayed
on the PS's screen.

Call handover is not
working.

PS is out of CS coverage
area.

Locate the CS properly (refer to "5  Site
Survey").

The CS is not busy (i.e., the
status of the LED is not
Moderate Green Flashing),
but calls cannot be made or
received.

There is noise during a
phone call.

CSs are located too close
together in the same area.

Reduce the number of CSs in the area,
or increase the distance between CSs
(refer to "5  Site Survey").

PS stays out of service
when the CS status is
changed from Out of
Service to In Service.

It may take about 20 s for
the CS to start up after the
status has been changed
to In Service.

Wait until the CS starts up.

46

Quick Installation Guide

Document Version  2009-12  

9 Troubleshooting

Summary of Contents for KX-T0155

Page 1: ...6 DECT 6 0 Cell Station Unit Quick Installation Guide Document Version 2009 12 Thank you for purchasing a Panasonic DECT 6 0 Cell Station Unit Please read this manual carefully before using this product and save this manual for future use ...

Page 2: ... the telephone cord and contact the dealer if The unit is exposed to rain water or any other liquid The unit is dropped or damaged Internal components are exposed due to damage The unit does not operate properly Performance deteriorates Disconnect the unit from the telephone cord if the unit emits smoke an abnormal smell or makes unusual noise These conditions can cause fire or electric shock Conf...

Page 3: ...facturer of any personal medical devices such as pacemakers to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 1920 MHz to 1930 MHz and the output peak power level is less than 0 12 W Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care fac...

Page 4: ...ate the receiving antenna Increase the distance between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base...

Page 5: ...verview 10 3 Site Planning 12 4 Before Site Survey 16 5 Site Survey 21 6 After Site Survey 25 7 Connecting a Cell Station to the PBX 26 8 Wall Mounting 42 9 Troubleshooting 45 Document Version 2009 12 Quick Installation Guide 5 Table of Contents ...

Page 6: ... Power Off Green ON Stand by no active calls Slow Green Flashing 60 times per minute Talk active calls Moderate Green Flashing 120 times per minute Busy Red ON Fault includes Initialization Red Flashing 60 times per minute Out of Service Starting up CS status indication during the site survey Red ON The CS is connected to an AC adaptor battery box Red Flashing 60 times per minute The CS is connect...

Page 7: ...Version 1 0000 or later KX TDE200 KX TDE600 PGMPR Software File Version 2 0000 or later KX NCP500 PBMPR Software File Version 1 0000 or later KX NCP1000 KX TDA0156 KX TDA100 PMPR Software File Version 3 0000 or later KX TDA200 KX TDA600 PLMPR Software File Version 3 1000 or later KX TDE100 PMMPR Software File Version 1 0000 or later KX TDE200 KX TDE600 PGMPR Software File Version 2 0000 or later M...

Page 8: ...HLC card DLC card 32 CSIF card 32 KX TDA600 DHLC card DLC card 128 64 CSIF card 128 KX TDE100 KX TDE200 DHLC card DLC card 32 16 CSIF card 32 KX TDE600 DHLC card DLC card 128 64 CSIF card 128 KX NCP500 DHLC card DLC card 4 2 KX NCP1000 DHLC card DLC card 8 4 Required Distances between Equipment CAUTION Maintain the distances listed below between equipment in order to prevent noise interference or ...

Page 9: ...e RF Specification Item Description Radio Access Method MultiCarrier TDMA TDD Frequency Band 1920 MHz to 1930 MHz Number of Carriers 5 Carrier Spacing 1728 kHz Bit Rate 1152 kbps Carrier Multiplex TDMA 24 Tx12 Rx12 slots per frame Frame Length 10 ms Modulation Scheme GFSK Roll off factor 0 5 50 roll off in the transmitter Data Coding for Modulator Differential Coding Voice CODEC 32 kbps ADPCM CCIT...

Page 10: ...4 Before Site Survey a Check and assign the CS ID number to the PS b Assign a channel number to each CS by setting the DIP switches on the back of the CS c Supply electricity to each CS using an AC adaptor battery box or by connecting them to the PBX d Install each CS temporarily as planned Note Install at least 2 m 6 ft 7 in above the floor Place the antennas so that they are pointing in directio...

Page 11: ...S to the PBX and test the operation Refer to 7 Connecting a Cell Station to the PBX a Connect the CSs to the PBX b Register the PSs to the PBX c Walk around the service area while having a conversation using a registered PS If noise is frequent or conversations disconnect relocate the CSs or install an additional CS 6 Mount the CS on the wall Refer to 8 Wall Mounting a If there are no problems in ...

Page 12: ...aves are reflected by objects made of materials such as metal 2 Radio waves are diffracted by objects such as metallic columns 3 Radio waves penetrate objects made of materials such as glass CS Column 3 Penetration 2 Diffraction 1 Reflection Relationships between Radio Waves and Building Structure and Materials The CS coverage area is affected more by the building materials and their thickness tha...

Page 13: ...indows Floor Ferroconcrete Radio waves can penetrate them but the more iron there is the more radio waves are reflected Partition Steel Radio waves are reflected and rarely penetrate them Plywood Glass Radio waves usually penetrate them Column Ferroconcrete Radio waves can penetrate them but the more iron there is the more radio waves tend to be reflected or diffracted Metal Radio waves tend to be...

Page 14: ...y or disconnects Out of range Level 11 to 12 Level 08 to 10 Level 03 to 07 Level 01 to 02 Level 00 Site Survey Preparation 1 Obtain a map and investigate the installation site a Check the obstacles e g shelves columns and partitions b Check the materials of the structures e g metal concrete and plywood c Check the layout and dimensions of the room corridor etc d Write down the above information on...

Page 15: ...ange and the call could be lost Example Installing in a Room Separated by Interior Walls Things to take note of The room is separated by interior walls The room is surrounded by concrete walls CS installation plan The coverage area of each CS will not extend as far as when there are no obstacles because the radio signals will be weakened by separating walls Therefore you will need 5 CSs to cover t...

Page 16: ...ng Manual for your PBX Assigning the CS ID Number to the PS Using the KX TD7685 KX TD7695 KX TD7696 Press 1 9 and POWER for more than 2 seconds 0 to 7 0 to 9 and A to F CS No CS ID No 1 9 9 2 ABC To enter letters A C E B D F To the initial display To the Desired CS No 3 DEF 4 GHI 0 1 5 JKL 2 ABC Note To clear the CS ID number assigned to the PS follow the procedure below Press 1 9 and POWER for mo...

Page 17: ...t switch as desired KX T0155 KX TDA0156 1 2 3 4 5 6 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 4 3 2 1 Channel 1 Channel 0 Channel 2 Channel 3 Channel 4 DIP Switch Radio Signal Test Switch Power Supply Select Switch Channel Number Switch OFF ON ON From the AC Adaptor KX A11 KX TCA1 Battery Box PSZZTD142CE OFF From the PBX Document Version 2009 12 Quick Installation Guide 17 4 Before Site Survey ...

Page 18: ...g a power supply adaptor or connect it to the PBX WARNING When installing or testing a product with an external AC adaptor the AC adaptor should be plugged into a wall outlet or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Notice When using the KX T0158 it is NOT recommended to conduct the site...

Page 19: ...TDA0142 RJ11 Modular RJ11 Modular Telephone Cord To PBX RJ11 Modular KX T0158 RJ45 Modular To AC Adaptor KX A11 Battery Box PSZZTD142CE To PBX Power Supply Adaptor PSZZ1TDA0142 RJ45 Modular Telephone Cord PSJA1017Z RJ11 Modular Document Version 2009 12 Quick Installation Guide 19 4 Before Site Survey ...

Page 20: ... least 2 m 6 ft 7 in above the floor and place the antennas so that they are pointing in directions that are 90 degrees apart for antenna diversity as follows At least 2 m 6 ft 7 in 45º 45º 90º 20 Quick Installation Guide Document Version 2009 12 4 Before Site Survey ...

Page 21: ... 6 CS ID 9005301234 0 Display example 1 Channel number 2 Slot number 3 When a slot is synchronized SYNC is displayed 4 Radio signal strength level 12 to 00 5 Frame error 0000 to 9999 Frame counter 0000 to 9999 Frame error indicates the number of errors out of 10 000 radio signal receptions An increased number of frame errors indicates greater radio signal interference and more frequent noise durin...

Page 22: ...becomes 12 b Move away from the CS and identify the CS coverage area within which the radio signal strength level is greater than 8 Draw the area on the map c Move away from the CS and identify the CS coverage area within which the radio signal strength level is greater than 3 Draw the area on the map PS PS PS Channel no 0 CH0 L 03 CH0 L 12 Radio Signal Strength Levels Better Good May receive nois...

Page 23: ... radio signal strength level is greater than 3 at any location in the service area required by the user Note If a channel is set the results of measurement for the 24 slots on the channel are saved each time If the same channel is set the new results override the previous ones Therefore a measurement of 5 channels 24 slots in total can be made If correct results cannot be obtained e g there are ma...

Page 24: ...6 Level 11 KX T0155 To guarantee the number of simultaneous calls the KX T0158 is recommended Referring to the Stored Scan Data Using the KX TD7685 KX TD7695 KX TD7696 Press 1 9 and POWER for more than 2 seconds 0 to 9 Log No 1 9 9 1 Previous or Next 0 to 4 Channel No To go to other slots To go to specific channel A a Clearing the Stored Scan Data Using the KX TD7685 KX TD7695 KX TD7696 Press 1 9 ...

Page 25: ...utton on the PS until the PS is turned OFF 2 Disconnect the CS from the AC adaptor battery box or the PBX to stop supplying electricity KX T0155 KX TDA0156 KX T0158 3 Switch all DIP switches on the CS from ON to OFF KX T0155 KX TDA0156 1 2 3 4 5 6 OFF ON KX T0158 6 5 4 3 2 1 ON OFF Document Version 2009 12 Quick Installation Guide 25 6 After Site Survey ...

Page 26: ...728 ft 347 m 1138 ft 500 m 1640 ft Cable 26 AWG 24 AWG 22 AWG Signal Name Signal Name Pin No 1 2 3 4 D1 D2 D1 D2 Pin No 1 2 3 4 Accessories and User supplied Items for the CS Accessories included Screws 2 Washers 2 User supplied not included RJ11 connector Note For details about the Super Hybrid Ports Hybrid Ports or HLC4 DLC4 DLC8 card refer to the Installation Manual for your PBX 26 Quick Instal...

Page 27: ...Signal Name Pin No Port No 1 2 3 4 5 6 7 8 D1C D2C D1B D2A D2B D1D D2D D1A CS RJ45 Pin No Signal Name Master Maximum Distance 222 m 728 ft 347 m 1138 ft 500 m 1640 ft Cable 26 AWG 24 AWG 22 AWG 347 m 1138 ft CAT 5 4 1 2 3 Port No Super Hybrid Port Document Version 2009 12 Quick Installation Guide 27 7 Connecting a Cell Station to the PBX ...

Page 28: ... or HLC4 DLC4 DLC8 card starting with the pins corresponding to the Master as in the example above When connecting multiple KX T0158 CSs to a DLC8 card make sure that the no 3 4 5 and 6 pins Master of adjacent CSs are at least 2 pairs of pins away on the card For details about the Super Hybrid Port or HLC4 DLC4 DLC8 card refer to the Installation Manual for your PBX CS connections must be made wit...

Page 29: ...A100 KX TDA200 KX TDA600 KX TDE100 KX TDE200 KX TDE600 Note The illustration of the PBX is based on the KX TDE200 D1 D2 Signal Name DHLC DLC card Amphenol 1 2 3 4 D1 D2 CS RJ11 Pin No Signal Name DHLC8 Card Maximum Distance 222 m 728 ft 347 m 1138 ft 500 m 1640 ft Cable 26 AWG 24 AWG 22 AWG Accessories and User supplied Items for the CS Accessories included Screws 2 Washers 2 User supplied not inc...

Page 30: ...D2B D1D D2D D1A CS 1 RJ45 CS 2 RJ45 Signal Name DHLC DLC card Amphenol DHLC8 Card Pin No Signal Name Master Pin No Signal Name Master Maximum Distance 222 m 728 ft 347 m 1138 ft 500 m 1640 ft 347 m 1138 ft Cable 26 AWG 24 AWG 22 AWG CAT 5 Accessories and User supplied Items for the CS Accessories included Screws 2 Washers 2 User supplied not included RJ45 connector 30 Quick Installation Guide Docu...

Page 31: ...f necessary upgrade the LPR software of the DHLC DLC card To confirm the LPR software version of the card refer to Configuration Slot Summary in the PC Programming Manual for your PBX CS connections must be made within the same DHLC DLC card When a wrong connection is made satisfactory performance of the CS cannot be guaranteed Check the connection of CS and the PBX using the Maintenance Console F...

Page 32: ...457 ft 694 m 2277 ft 1000 m 3281 ft 694 m 2277 ft Cable 26 AWG 24 AWG 22 AWG CAT 5 CS RJ11 Pin No Signal Name CSIF card RJ45 Pin No Signal Name Accessories and User supplied Items for the CS Accessories included Screws 2 Washers 2 User supplied not included RJ11 connector Note For details about CSIF card refer to the Installation Manual for your PBX 32 Quick Installation Guide Document Version 200...

Page 33: ...6 7 8 D1 D2 1 2 3 4 D1 D2 CS RJ11 Pin No Signal Name DHLC4 Card Maximum Distance 222 m 728 ft 347 m 1138 ft 500 m 1640 ft Cable 26 AWG 24 AWG 22 AWG Accessories and User supplied Items for the CS Accessories included Screws 2 Washers 2 User supplied not included RJ11 connector Note For details about the DHLC DLC card refer to the Installation Manual for your PBX Document Version 2009 12 Quick Inst...

Page 34: ... D2D D1A CS 1 RJ45 Pin No Signal Name Master 1 2 3 4 5 6 7 8 D1 1 D2 1 2 3 4 5 6 7 8 D1 2 D2 Signal Name Pin No Port No 1 2 3 4 5 6 7 8 D1 3 D2 1 2 3 4 5 6 7 8 D1 4 D2 DHLC4 Card Maximum Distance 222 m 728 ft 347 m 1138 ft 500 m 1640 ft 347 m 1138 ft Cable 26 AWG 24 AWG 22 AWG CAT 5 34 Quick Installation Guide Document Version 2009 12 7 Connecting a Cell Station to the PBX ...

Page 35: ...o 1 2 3 4 5 6 7 8 D1 3 D2 1 2 3 4 5 6 7 8 D1 4 D2 1 2 3 4 5 6 7 8 D1 5 D2 1 2 3 4 5 6 D1 D2 1 2 3 4 5 6 7 8 D1C D2C D1B D2A D2B D1D D2D D1A 1 2 3 4 5 6 7 8 D1C D2C D1B D2A D2B D1D D2D D1A CS 1 RJ45 CS 2 RJ45 Pin No Signal Name Master Pin No Signal Name Master Document Version 2009 12 Quick Installation Guide 35 7 Connecting a Cell Station to the PBX ...

Page 36: ...irs of pins away on the card For details about the DHLC DLC card refer to the Installation Manual for your PBX CS connections must be made within the same DHLC DLC card When a wrong connection is made satisfactory performance of the CS cannot be guaranteed Check the connection of CS and the PBX using the Maintenance Console For information about how to view CS information using the Maintenance Con...

Page 37: ... the PS and PBX is required A Proprietary Telephone PT with multiline display e g KX T7636 6 line display is required to perform the PBX system programming Note For details about system programming using a PT refer to PT Programming in the Feature Manual and PT Programming in the PT Programming Manual for your PBX Entering the System Programming Mode PT Administrator Level 1234 System Password for...

Page 38: ...ng normal operation after registration even if there is more than 1 PBX with the same PIN near the PS the PS will not be inadvertently linked to a different PBX Setting the PIN for PBX 692 4 digits PIN for PS Registration END HOLD ENTER ENTER 1234 Setting the PIN for PS Using the KX TD7685 KX TD7695 KX TD7696 Select Change PIN 1 to 8 digits 1234 C Tone PIN for PS Registration Press POWER for 2 sec...

Page 39: ...em Option If required 4 digits System Lock Password Setting the System Lock After PS registration it is possible to set a 4 digit system lock password to prevent unauthorized access to PS system settings When system lock is enabled the system lock password will be required to access PS system settings CAUTION To avoid unauthorized access and possible abuse of the PBX we strongly recommend a Keepin...

Page 40: ...Confirm the following before canceling the PS registration The PS is turned on The PS is within range 691 001 to max no of PSs 3 digits PS No ENTER ENTER END HOLD If Rejected or Time out is displayed CLEAR YES Press YES Press CLEAR If Rejected or Time out is displayed The registration information is still stored in the PS You need to delete the registration information from the PS 40 Quick Install...

Page 41: ...ndset Select System Option If required 4 digits System Lock Password Testing the Operation Walk around the service area while having a conversation using a registered PS If noise is frequent or conversations disconnect relocate the CSs or install an additional CS Document Version 2009 12 Quick Installation Guide 41 7 Connecting a Cell Station to the PBX ...

Page 42: ...bles that are fire resistant or fireproof The CS and the cables should never be placed near or over a radiator or other heat source Do not bundle cables that are connected to the CS with the AC power cords of machines located nearby Make sure the cables are securely fastened to the wall 1 Place the reference for wall mounting on the wall to mark the 2 screw positions 2 Install the 2 screws and was...

Page 43: ...on the screw heads KX T0155 KX TDA0156 Washer Drive the screw to this point KX T0158 Drive the screw to this point Washer 6 Place the antennas so that they are pointing in directions that are 90 degrees apart for antenna diversity as follows 45º 45º 90º Document Version 2009 12 Quick Installation Guide 43 8 Wall Mounting ...

Page 44: ... screw here 83 mm 3 1 4 in 100 mm 3 15 16 in Note Make sure to set the print size to correspond with the size of this page If the dimension of the paper output still deviates slightly from the measurement indicated here use the measurement indicated here 44 Quick Installation Guide Document Version 2009 12 8 Wall Mounting ...

Page 45: ...later Upgrade the LPR software of the DHLC DLC card KX T0158 only Both KX T0158 and KX T0155 CSs are connected to the same card and the KX T0158 CSs are connected to higher numbered pins on the card than the KX T0155 CSs Connect the KX T0158 CSs to lower numbered pins on the card than the KX T0155 CSs Connect the KX T0158 and KX T0155 CSs to different cards KX T0158 only The maximum number of PS c...

Page 46: ...displayed on the PS s screen Call handover is not working PS is out of CS coverage area Locate the CS properly refer to 5 Site Survey The CS is not busy i e the status of the LED is not Moderate Green Flashing but calls cannot be made or received There is noise during a phone call CSs are located too close together in the same area Reduce the number of CSs in the area or increase the distance betw...

Page 47: ...Document Version 2009 12 Quick Installation Guide 47 Notes ...

Page 48: ...erial is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2009 PSQX4669WA KK0208EK3129 v0 004 ...

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