2.3.3 Do Not Disturb (DND)
Description
An extension user can make use of the DND feature. If this feature is set, calls will not arrive at the extension,
but will arrive at another extension using the Idle Extension Hunting feature (
®
or the Intercept Routing—Busy/DND feature (
®
2.1.1.6 Intercept Routing). When a destination cannot be
found, the calling extension will hear the DND tone, while the calling outside party will hear a busy tone.
Conditions
•
DND for Trunk Calls/Intercom Calls
The DND feature can be set for trunk calls, for intercom calls, or for both of them by the extension user.
•
DSS button in DND Mode
The DSS button light will turn red if the assigned extension has set DND.
•
DND Override
An extension in DND mode can be called by other extension users who are allowed to override DND in
their COS.
•
Paging DND
It is programmable whether the PBX pages extensions in DND mode through system programming. (
®
•
Intercept Routing—Busy/DND
If a call arrives at an extension in DND mode, the call can be redirected to a preprogrammed destination
by the Intercept Routing—Busy/DND feature.
•
Idle Extension Hunting
While searching for an idle extension within an idle extension hunting group, any extension that has DND
set will be skipped. The call will go to the next extension in the group, not the Intercept Routing—Busy/
DND destination.
•
If (1) a trunk call via the LCOT card arrives at an extension in DND mode and (2) the Intercept
Routing—Busy/DND destination is not available and (3) there is no available extension in the idle extension
hunting group, then the original extension in DND mode will ring.
•
Calls from a doorphone arrive at the extension even when the extension is in DND mode.
PC Programming Manual References
10.3 PBX Configuration—[2-3] System—Timers & Counters—Dial / IRNA / Recall / Tone—
→
BSS / OHCA / Whisper OHCA / DND Override
→
BSS / OHCA / Whisper OHCA / DND Override-2
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Assistant—
PT Programming Manual References
88
Feature Manual
2.3.3 Do Not Disturb (DND)
Summary of Contents for KX-NS700
Page 16: ...16 Feature Manual Table of Contents...
Page 17: ...Section 1 For Your Safety Feature Manual 17...
Page 20: ...20 Feature Manual 1 1 1 For Your Safety...
Page 21: ...Section 2 Call Handling Features Feature Manual 21...
Page 59: ...632 Maximum Number of Agents Feature Manual 59 2 2 2 Incoming Call Distribution Group Features...
Page 109: ...Operating Manual References 1 2 1 Basic Calling Feature Manual 109 2 5 4 Trunk Call Features...
Page 195: ...Operating Manual References 1 4 2 Holding a Call Feature Manual 195 2 13 1 Call Hold...
Page 326: ...326 Feature Manual 2 30 2 Outgoing Message OGM...
Page 327: ...Section 3 Unified Messaging System Feature Manual 327...
Page 377: ...Section 4 Network Features Feature Manual 377...
Page 466: ...466 Feature Manual 4 3 6 Network ICD Group...
Page 467: ...Section 5 System Configuration and Administration Features Feature Manual 467...
Page 560: ...560 Feature Manual 5 5 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Manual 561...
Page 578: ...578 Feature Manual 6 5 6 PFMPR Software File Version 004 6xxxx...
Page 579: ...Feature Manual 579 Notes...