Panasonic KX-NS500 Installation Manual Download

Page: 288 / 338

7.1 Troubleshooting

7.1.1 Installation

PROBLEM

PROBABLE CAUSE

SOLUTION

You cannot make/receive
calls via an IP network.

•

DSP card malfunction

•

Replace the corresponding card.

•

Mother board
malfunction

•

Replace the mother board (be sure to turn
off the PBX when replacing).

•

Not enough activation
keys

•

Purchase additional activation key codes.
Please consult a certified dealer for
details.

•

Poor connection

•

Make sure that an 8-pin twisted pair cable
is used for connection.

•

Make sure that none of the CAT 5/CAT 5e
cables in use are over 100 m in length.

•

Make sure that a straight cable is used for
connection to a switching hub.

•

Network malfunction

•

Make sure that all network devices in use
are switched on.

•

Make sure that there is no unwanted
firewall in the IP network.

IP-PTs/SIP phones do not
operate.

•

DSP card malfunction

•

Replace the corresponding card.

•

Mother board
malfunction

•

Replace the mother board (be sure to turn
off the PBX when replacing).

•

Not enough activation
keys

•

Purchase additional activation key codes.
Please consult a certified dealer for
details.

•

IP-PT/SIP phone not
registered

•

IP-PT/SIP phone
malfunction

•

Replace the IP-PT/SIP phone.

•

Poor connection

•

Make sure that an 8-pin twisted pair cable
is used for connection.

•

Make sure that none of the CAT 5/CAT 5e
cables in use are over 100 m in length.

•

Make sure that a straight cable is used for
connection to a switching hub.

•

Network malfunction

•

Make sure that all network devices in use
are switched on.

•

Make sure that the IP-PT/SIP phone is not
blocked by the firewall or other network
devices.

288

Installation Manual

7.1.1 Installation

Summary of Contents for KX-NS500

Page 1: ... carefully before using this product and save this manual for future use In particular be sure to read 1 1 For Your Safety Page 18 before using this product KX NS500 PFMPR Software File Version 004 20000 or later Manuals and supporting information are provided on the Panasonic Web site at http panasonic net pcc support pbx ...

Page 2: ...ibuted type of Activation key 20 IP CS channel expansion KX NSM102 2 Channel IP Trunk Activation Key 2 IP Trunk KX NSM104 4 Channel IP Trunk Activation Key 4 IP Trunk KX NSM108 8 Channel IP Trunk Activation Key 8 IP Trunk KX NSM116 16 Channel IP Trunk Activation Key 16 IP Trunk KX NSM201 1 Channel IP Softphone IP Proprietary Telephone P SIP Extension Activation Key 1 IPSoftphone IP PT SIP MLT P SI...

Page 3: ...02 2 Channel Unified Messaging Activation Key 2 UM Port KX NSU104 4 Channel Unified Messaging Activation Key 4 UM Port KX NSU201 Activation Key for Unified Messaging E mail Notification for 1 User UM E mail 1 User KX NSU205 Activation Key for Unified Messaging E mail Notification for 5 Users UM E mail 5 Users KX NSU210 Activation Key for Unified Messaging E mail Notification for 10 Users UM E mail...

Page 4: ...r CA Network 1 user KX NSA905 Activation Key for CA Network Plug in for 5 Users CA Network 5 users KX NSA910 Activation Key for CA Network Plug in for 10 Users CA Network 10 users KX NSA940 Activation Key for CA Network Plug in for 40 Users CA Network 40 users KX NSA949 Activation Key for CA Network Plug in for 128 Users CA Network 128 users KX NSB0001 Activation Key for Poltys C Bridge Poltys C B...

Page 5: ...NSB0210 Activation Key for Poltys CA RCS Extend for 10 Users Poltys CA RCS Extend 10 users KX NSB0249 Activation Key for Poltys CA RCS Extend for 128 Users Poltys CA RCS Extend 128 users KX NSB0404 Activation Key for Poltys CCRecord Analogue 4 users KX NSB0408 Activation Key for Poltys CCRecord Analogue 8 users KX NSB0412 Activation Key for Poltys CCRecord Analogue 12 users KX NSB0416 Activation K...

Page 6: ...isor A L KX NSB1105 Activation Key for Poltys CCView Supervisor A L 5 user Bundle KX NSB1201 Activation Key for Poltys CCView CRM P up KX NSB1205 Activation Key for Poltys CCView CRM P up 5 user Bundle KX NSB1301 Activation Key for Poltys CCView CRM P up A L KX NSB1305 Activation Key for Poltys CCView CRM P up A L 5 user Bundle KX NSB1401 Activation Key for Poltys CCAgent KX NSB1405 Activation Key...

Page 7: ...KX NS5171 8 Port Digital Extension Card DLC8 KX NS5172 16 port Digital Extension Card DLC16 KX NS5173 8 Port SLT Card MCSLC8 KX NS5174 16 Port SLT Card MCSLC16 Proprietary Equipment KX A228 S M type Back up Battery Cable 1 Note that the types of activation keys are subject to change without notice For CA activation keys refer to the documentation for CA 2 This card is not available in some countri...

Page 8: ...it Using DLC Card for 2 4 GHz Portable Station KX TDA0151 SIP based DECT DECT Cell Station Unit SIP Using a V UTEXT32 Card for DECT Portable Station SIP KX UDS124 Doorphones Doorphone KX T30865 KX T7765 Telephones Panasonic Proprietary Telephones IP proprietary telephones e g KX NT300 series KX NT500 series Digital proprietary telephone e g KX DT300 series KX DT500 series KX T7600 series Analogue ...

Page 9: ...he Main Unit the following equipment is also supported Cell Stations DECT 2 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT Portable Station KX TDA0155CE 8 Channel High density Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT Portable Station KX TDA0158CE 2 4 GHz CS 2 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for 2 4 GHz Portable Stati...

Page 10: ... provided by telecommunications companies over connected networks Note Some optional hardware software and features are not available in some countries areas Please consult your certified Panasonic dealer for more information In this manual the suffix of each model number e g KX NS500NE is omitted unless necessary List of Abbreviations CA Communication Assistant IP PT IP Proprietary Telephone PS P...

Page 11: ...lephones and the PBX Further information on programming the PBX for use with SIP trunks and a VoIP network is included Section 6 Methods of Stacking Expansion Units Provides information about stacking Expansion Unit Section 7 Troubleshooting Provides information on the PBX and telephone troubleshooting Section 8 Networking Information Provides information about topics such as using the PBX in a Vo...

Page 12: ...e Microsoft Outlook Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other trademarks identified herein are the property of their respective owners Microsoft product screen shot s reprinted with permission from Microsoft Corporation 12 Installation Manual Introduction ...

Page 13: ... 2 3 Opening Closing the Top Cover 87 4 2 4 Frame Earth Connection 89 4 2 5 Installing Removing the Optional Service Cards 90 4 2 6 Installing Removing the SD Memory Card 104 4 2 7 Types of Connectors 107 4 2 8 Attaching a Ferrite Core 109 4 2 9 19 inch Rack Mounting 110 4 2 10 Wall Mounting 111 4 2 11 Surge Protector Installation 115 4 2 12 Backup Battery Connection 118 4 3 The Mother Board and E...

Page 14: ...n for the Main Unit 171 4 11 2 LAN Connections for IP Telephones 173 4 12 Power Failure Connections 176 4 13 Starting the PBX 178 5 Programming Information 181 5 1 Overview of Web Maintenance Console 182 5 2 PC Connection 183 5 3 Starting Web Maintenance Console 186 5 4 Programming the PBX 197 5 4 1 Easy Setup Wizard 197 5 4 2 Enabling the DHCP Server Feature 202 5 4 3 Installing the Virtual IP Ca...

Page 15: ...VLAN Virtual LAN 306 8 1 4 Jitter Buffer 307 8 1 5 Voice Activity Detection VAD 307 8 1 6 Network Configuration 308 8 1 7 Network Devices 312 8 1 8 QoS Quality of Service 313 8 1 9 Network Time Protocol NTP 314 8 2 Information about Using One look Network 315 8 2 1 One Look Network with NS Net 315 8 3 H 323 Trunks 317 8 3 1 Avoid Multiple IP Networks 317 8 3 2 Gatekeeper 318 8 3 3 Bandwidth Assess...

Page 16: ...16 Installation Manual Table of Contents ...

Page 17: ...Section 1 Safety Precautions This section provides important information intended to prevent personal injury and property damage Installation Manual 17 ...

Page 18: ...n injury or damage to property The following types of symbols are used to classify and describe the type of instructions to be observed This symbol is used to alert users to a specific operating procedure that must not be performed This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely Notice Panasonic assumes no responsibilit...

Page 19: ...tric shock or damage to the product Follow all warnings and instructions marked on the product Small objects such as the hook clip SD card and battery connector cover pose a choking hazard Keep small objects out of reach of children Products that require a power source should only be connected to the type of electrical power supply specified on the product label If you are not sure of the type of ...

Page 20: ...completing all wiring and cabling plug the power cord back into the outlet b When laying cables do not bundle the product s power cord with the power cords of other devices c Do not place any objects on top of the cables connected to the PBX d When running cables along the floor use protectors to prevent the cables from being stepped on e Do not run any cables under carpeting Unplug this unit from...

Page 21: ...ave at least 5 cm to the sides of the PBX for ventilation e Locations where condensation can occur Do not block the openings of the PBX Allow space of at least 20 cm above and 10 cm at the sides of the PBX When the PBX is mounted on a 19 inch rack do not block the openings of the PBX Allow space of at least 10 cm around the PBX s fan When installing or removing the SD Memory Card do not put pressu...

Page 22: ... cover the AC power cord must be removed from the AC inlet Disconnect the AC power source before servicing the equipment For safety reasons close the top cover and tighten the screws before operating the PBX If the PBX is not installed properly using the securing correct methods the PBX may fall causing serious damage Performing surge protection is essential Make sure to follow the instructions in...

Page 23: ...ns follow this procedure to test the trunks a Disconnect the PBX from all trunks b Connect known working SLTs to those trunks c Make a call to an external destination using those SLTs If a call cannot be carried out correctly there may be a problem with the trunk that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not rec...

Page 24: ...structions The following or similar rack mount instructions are included with the installation instructions a Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambie...

Page 25: ...dling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic...

Page 26: ...n compliance with the essential requirements and other relevant provisions of Radio Telecommunications Terminal Equipment R TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www ptc panasonic eu Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsb...

Page 27: ...mory refer to 7 2 2 Utility File File Transfer PBX to PC in the PC Programming Manual For details about backing up the system data to a USB memory device refer to 6 1 Tool System Data Backup in the PC Programming Manual 2 To prevent illegal access from the Internet activate a Firewall 3 To avoid unauthorised access and possible abuse of the PBX we strongly recommend a Keeping the password secret b...

Page 28: ...28 Installation Manual 1 4 Data Security ...

Page 29: ...Section 2 System Outline This section provides general information on the PBX including the system capacity and specifications Installation Manual 29 ...

Page 30: ...X NS500 To connect a KX NS520 as an expansion unit install a EXP M card in the KX NS500 Then connect the EXP M card and the EXP S which is in KX NS520 directly with Category 5 cable For details about connecting KX NS500 and expansion unit KX NS520 see 4 6 1 EXP M Card KX NS5130 Example EXP M EXP S Expansion Unit 2 Expansion Unit 2 EXP S Expansion Unit 2 EXP S Main Unit 1 1 KX NS500 2 KX NS520 One ...

Page 31: ... for Panasonic products H 323 QSIG network If the network will include non KX NS500 PBXs e g KX TDE200 KX NCP500 then an H 323 QSIG network is necessary An H 323 QSIG network is preferable if strict resource separation between sites is necessary In a QSIG network resources are not available to extension users of other PBXs without explicit programming For details about programming the H 323 QSIG n...

Page 32: ...P Network ITSP 1 Network DCE 2 e g ADSL Modem WAN SIP Phone IP CS PS CTI Server PC Trunk Adaptor Trunk Telephone Company Lines E1 PRI Trunk Telephone Company Lines Analogue BRI PRI SIP CS S PS PC PC Expansion Unit 5 Expansion Unit 5 1 ITSP Internet Telephony Service Provider 2 DCE Data Circuit Terminating Equipment 3 CA Communication Assistant 4 KX NS500 5 KX NS520 32 Installation Manual 2 1 2 Sys...

Page 33: ...SS Console DSS Console DPT APT DTP I F CS PC USB DPT 1 DPT 1 DPT 1 Router Private IP Network ITSP Network DCE e g ADSL Modem WAN Router Uninterruptible Power Supply PC Radio Amplifier Pager Speaker USB Memory Device DSP S DSP M DSP L SD Memory Card XS Type SD Memory Card S Type SD Memory Card MType RMT PC IP Softphone CA Client PC LAN CTI Server IP PT IP CS PS SIP Phone Trunk Adaptor ISDN PRI Line...

Page 34: ...nk ISDN PRI E1 Line Digital Trunk Pre installed MCSLC16 Mountable Equipment Doorphone Door Opener External Sensor SLT Wireless Phone Fax Machine PS DSS Console DSS Console DPT APT DTP I F CS PC USB DPT 1 DPT 1 DPT 1 ISDN BRI Line Digital Trunk 1 Some DPT is not available for this connection 2 KX NS520 34 Installation Manual 2 1 2 System Connection Diagram ...

Page 35: ... NS5111 VoIP DSP Card M Type DSP M KX NS5112 VoIP DSP Card L Type DSP L KX NS5134 SD Memory Card XS Type SD Memory XS A combination card with the following characteristics Memory with maximum of 40 hours Voice Mail recording time Memory with Maximum of 40 000 SMDR data and 10 000 Hotel Billing Data Store 300 000 ACD report data Announces the number of calls in the waiting queue ahead of the caller...

Page 36: ...rt KX NS5290 PRI Card PRI23 1 port ISDN Primary Rate Interface card 23B channels NI North American standard ISDN protocol compliant KX NS5290CE PRI30 E1 Card PRI30 E1 A combination card including 1 ISDN Primary Rate Interface port 30B channels EURO ISDN ETSI compliant 1 E1 port 30B channels ITU T standard compliant KX NS5282 2 Port BRI Card BRI2 2 port ISDN Basic Rate Interface card EURO ISDN ETSI...

Page 37: ...ne Extension Card MCSLC16 16 port extension card for SLTs with Caller ID FSK Message Waiting Lamp control Note For the maximum number of optional service cards that can be installed in the PBX refer to 2 3 3 System Capacity Installation Manual 37 2 2 1 Optional Equipment ...

Page 38: ...nation card including 1 ISDN Primary Rate Interface port 30B channels EURO ISDN ETSI compliant 1 E1 port 30B channels ITU T standard compliant KX NS5170 4 Port Super Hybrid Extension Card DHLC4 4 port digital hybrid extension card for DPTs APTs SLTs DSS consoles and PT interface CSs KX NS5171 8 Port Digital Extension Card DLC8 8 port digital extension card for DPTs DSS consoles and PT interface CS...

Page 39: ...ion DP DTMF DTMF DP Ring Frequency 20 Hz 25 Hz selectable Operating Environment Temperature 0 C to 40 C Humidity 10 to 90 non condensing Conference Call Trunk 32 parties Default 96 parties DSP card installed 10 3 party conference call 12 8 party conference call etc Music on Hold MOH Maximum 8 ports Level Control 31 5 dB to 31 5 dB per 0 5 dB MOH Selectable Internal External Music Source Port Exter...

Page 40: ...MF Dialling with Caller ID FSK Port 1 4 on pre installed MCSLC16 support PFT feature Refer to 4 12 Power Failure Connections for more information Mode Conversion DP DTMF DTMF DP Ring Frequency 20 Hz 25 Hz selectable Operating Environment Temperature 0 C to 40 C Humidity 10 to 90 non condensing Extension Connection Cable SLT 1 pair wire T R DPT 1 pair wire D1 D2 APT 2 pair wire T R D1 D2 PT interfa...

Page 41: ...under 100 W Paging Terminal Impedance 600 W MOH Music on Hold Terminal Impedance 10 000 W KX NS520 Terminal Equipment Loop Limit SLT 600 W including set Doorphone 20 W Minimum Leakage Resistance 15 000 W minimum Maximum Number of Extension Instruments per Line 1 for SLT Ring Voltage 75 Vrms at 20 Hz 25 Hz depending on the Ringing Load Trunk Loop Limit 1600 W maximum Hookswitch Flash Recall Timing ...

Page 42: ...Card Slot 1 Virtual Slot Virtual Trunk Card 4 Virtual Extension Card 4 Virtual IP CS Card 8 1 For details about the available installation combination of cards see Trunk Option Card Installing Restrictions Mother Board Expansion Unit Slot Type Maximum Number Physical Slot Trunk Doorphone Slot 2 1 Extension Free Slot 1 If 16 ports Extension card is installed 2 If 16 ports Extension card is not inst...

Page 43: ...er plate for the EXP M Slot B Front cover plates for Trunk Doorphone Card Slots C Front cover plates for the Extension Card Slots D Extension Card Slot E Trunk Doorphone Card Slot F EXP M Card Slot G SD Card Slot H DSP Card Slot I RMT Card Slot Installation Manual 43 2 3 3 System Capacity ...

Page 44: ...ver is removed C D E B A A Front cover plates for Trunk Doorphone Card Slots B Front cover plates for the Extension Card Slots C Extension Card Slot D Trunk Doorphone Card Slot E SD Card Slot not available 44 Installation Manual 2 3 3 System Capacity ...

Page 45: ...Virtual Slots of the Mother Board Example Virtual Slots V SIPGW16 V IPGW16 V IPEXT32 V UTEXT32 V SIPEXT32 V IPCS4 Mother Board Installation Manual 45 2 3 3 System Capacity ...

Page 46: ...on some cards will be ignored For KX NS500 Physical Slot Slot type Card Name Maximum Number Pre installed LCOT6 1 MCSLC16 1 DLC2 1 DSP Card Slot 1 DSP S 1 DSP M 1 DSP L 1 SD Card Slot 1 SD XS 1 SD S 1 SD M 1 Remote Card Slot RMT 1 EXP M Card Slot EXP M 1 Trunk Doorphone Slot 1 2 LCOT6 1 BRI2 1 BRI4 1 PRI23 1 PRI30 E1 1 DPH2 1 Extension Slot 2 Pattern 1 2 DHLC4 2 DLC8 2 MCSLC8 2 Pattern 2 1 DLC16 1...

Page 47: ... DLC8 or MCSLC8 in the second Extension slot Cards Installed in Virtual Slots Card type Card Name Maximum Number Virtual Trunk Card 4 V IPGW16 2 V SIPGW16 4 Virtual Extension Card 4 V IPEXT32 4 V SIPEXT32 4 V UTEXT32 4 Virtual IP CS Card V IPCS4 8 For KX NS520 Physical Slot Slot type Card Name Maximum Number Pre installed MCSLC16 1 Trunk Doorphone Slot DPH2 1 LCOT6 2 BRI4 2 BRI2 2 PRI23 1 PRI30 E1...

Page 48: ... to select Pattern 1 or Pattern 2 DLC16 or MCSLC16 card can be installed in first Extension Slot only If you install DLC16 or MCSLC16 card in first Extension slot you cannot install DHLC4 DLC8 or MCSLC8 in the second Extension slot 48 Installation Manual 2 3 3 System Capacity ...

Page 49: ...1 1 1 ü DPH2 ü ü ü ü ü 1 1 This installation combination is not available due to software restrictions KX NS520 2nd Slot LCOT6 BRI4 BRI2 PRI23 PRI30 E1 DPH2 1st Slot LCOT6 ü ü ü ü ü ü BRI4 ü ü ü 1 1 ü BRI2 ü ü ü 1 1 ü PRI23 ü 1 1 1 1 ü PRI30 E1 ü 1 1 1 1 ü DPH2 ü ü ü ü ü 1 1 This installation combination is not available due to software restrictions Extension Option Card Installing Restrictions KX...

Page 50: ...ot MCSLC16 1 1 1 1 1 MCSLC8 1 ü 1 ü ü DLC16 1 1 1 1 1 DLC8 1 ü 1 ü ü DHLC4 1 ü 1 ü ü 1 This installation combination is not available due to software restrictions 50 Installation Manual 2 3 3 System Capacity ...

Page 51: ...36 72 108 144 LCOT 6 12 24 36 48 BRI 0 8 24 40 56 PRI23 0 23 46 69 92 PRI30 0 30 60 90 120 E1 0 30 60 90 120 Trunk Virtual Trunk Card 0 64 H 323 Trunks 0 32 SIP Trunks 0 64 Total Number of Extensions 1 18 1 162 1 194 1 226 1 258 1 Extension Physical Extension Card 1 18 1 34 1 66 1 98 1 130 1 SLT 16 32 64 96 128 DPT 1 2 1 18 1 34 1 50 1 66 1 APT 0 8 16 24 32 Extension Virtual Extension Card 0 128 I...

Page 52: ...pener 0 2 4 6 8 Sensor 0 2 4 6 8 VM ESVM ch 2 Built In UM ch 0 24 TVM unit 2 DSS Console 2 8 8 8 8 PFT 2 2 6 10 14 MOH BGM EPG 6 6 6 6 6 MOH BGM 6 6 6 6 6 EPG 6 6 6 6 6 1 This number does not include Digital XDP connections For details about the maximum number of DPTs including Digital XDP connections see Digital EXtra Device Port Digital XDP Connection Capacity in 2 3 3 System Capacity Digital EX...

Page 53: ...No of DPT ports 2 18 16 1 2 34 16 2 2 50 16 3 2 66 16 4 2 No of Digital XDP ports 2 16 32 48 64 Total No of DPTs 4 32 16 16 64 96 128 Power Supply Unit Capacity The pre installed power supply unit PSU in each PBX supports a different load figure PBX Model Maximum Load Figure KX NS500 40 KX NS520 40 Load Figure Calculation Equipment Type Item Load Figure PT DPT 1 DPT KX T7400 series KX T7500 series...

Page 54: ...rd Calculation Example of KX NS500 Item Units Load Figure DPT KX DT series 16 16 D XDP 16 8 SLT 16 16 IP PT KX NT series 5 0 SIP EXT 2 0 Total Load Figure 40 Calculation Example of KX NS520 Item Units Load Figure DPT KX DT series 16 16 D XDP 16 8 SLT 16 16 Total Load Figure 40 54 Installation Manual 2 3 3 System Capacity ...

Page 55: ...sources UM Tone Generator 2 Echo Canceller 3 3 2 2 G 729A G 711 1 IP CS PS DPT APT 2 4 1 1 Connections that arrive over a stacking connection require the same amount of DSP resources as shown in this example 2 DSP resources are used during conversations between legacy trunks extensions Doorphones and IP trunks extensions 3 DSP resources are used when IP trunks or IP extensions access these devices...

Page 56: ...rce Reservation and 5 5 4 2 DSP Resource Advisor in the Feature Guide and 9 38 1 1 PBX Configuration 1 5 1 Configuration DSP Resource Setting DSP Resource Advisor in the PC Programming Manual Example In this example the DSP M 127 DSP resources is installed and resources are reserved for the following operations Operation Required Resources VoIP G 711 Calls 40 Conference Trunks 10 Unified Messaging...

Page 57: ...y Trunks and Extensions ü Virtual Card 1 RMT Card DPH Card ü DSP Card Terminal DPT APT SLT ü PT interface CS ü PS ü IP CS IP PT KX UT Series SIP Phone SIP CS 1 Doorphone ü IP Softphone 1 Activation Key Any Activation key 1 IP terminals except for KX NT265 software version 2 00 or later only are registered and controlled by the Main Unit Installation Manual 57 2 3 3 System Capacity ...

Page 58: ...58 Installation Manual 2 3 3 System Capacity ...

Page 59: ...Section 3 Information about the Activation Keys This section provides information on activation keys including how to obtain activation keys Installation Manual 59 ...

Page 60: ... files in your PC or a memory device They can then be reinstalled in an emergency situation For information about how to obtain the additional activation keys refer to 3 1 2 Activation Key Code and Key Management System For information about how to install the activation key files using Web Maintenance Console refer to 5 4 4 Installing Additional Activation Keys IP Trunks Model No Activation Key T...

Page 61: ...xtensions KX NSM510 10 IP PT SIP MLT P SIP Allows the use of 10 IP PTs KX UT series SIP phones P SIP Extensions KX NSM520 20 IP PT SIP MLT P SIP Allows the use of 20 IP PTs KX UT series SIP phones P SIP Extensions KX NSM701 1 SIP Extension Allows the use of 1 IP Conferencing Phone third party SIP phone Total 128 IP Conferencing Phones third party SIP phones KX NSM705 5 SIP Extension Allows the use...

Page 62: ...e 9 18 PBX Configuration 1 1 Configuration Slot Port Property V IPCS Main Channel expansion in the PC Programming Manual To apply the channel expansion the IP CSs KX NS0154 only must be reset by changing their port status from OUS to INS See 9 18 PBX Configuration 1 1 Configuration Slot Port Property V IPCS Main Connection in the PC Programming Manual Feature Guide References for Related Features ...

Page 63: ...e automatic backup of messages 1 activation key Feature Guide References for Related Features of Activation Keys Two way REC Control 3 2 1 4 Automatic Two way Recording for Manager Message Backup 3 1 2 5 System Backup Restore Unified Messaging System Unified Messaging Ports Model No Activation Key Type Description Maximum Unified Messaging Ports KX NSU102 2 UM Port Allows the use of 2 Unified Mess...

Page 64: ...ferences for Related Features of Activation Keys 3 2 1 28 Message Waiting Notification E mail Device 3 3 1 Integration with Microsoft Outlook 3 3 2 IMAP Integration Unified Messaging System Two way Recording Two way Transfer Users Model No Activation Key Type Description Maximum Users KX NSU301 2way REC 1 User Allows the use of Two way Recording Two way Transfer for 1 user The same number as the m...

Page 65: ...NSE120 20 Mobile Users Allows the use of 20 cellular phone extensions Feature Guide References for Related Features of Activation Keys 2 2 2 3 Outside Destinations in Incoming Call Distribution Group 2 3 2 Call Forwarding FWD 2 16 1 Direct Inward System Access DISA 2 27 1 Cellular Phone Features SUMMARY 4 3 6 Network ICD Group 4 3 6 1 PS Roaming by Network ICD Group Communication Assistant CA User...

Page 66: ...work 10 users Allows the use of CA Server network features for 10 users KX NSA940 CA Network 40 users Allows the use of CA Server network features for 40 users KX NSA949 CA Network 128 users Allows the use of CA Server network features for 128 users 1 A maximum of 384 CA users can be registered However CA Server is necessary to register more than 240 CA users CTI Licence Model No Activation Key Ty...

Page 67: ...mbined total for licences 350 system KX NSB0105 Poltys CA RCS Start 5 users Allows the use of the Poltys CA RCS for 5 users KX NSB0110 Poltys CA RCS Start 10 users Allows the use of the Poltys CA RCS for 10 users KX NSB0149 Poltys CA RCS Start 128 users Allows the use of the Poltys CA RCS for 128 users KX NSB0201 Poltys CA RCS Extend 1 user Allows the extension to use of the Poltys CA RCS for 1 us...

Page 68: ...Allows the use of Poltys CCView KX NSB0009 Poltys CCView A L Allows the use of Poltys CCView A L KX NSB0010 Poltys CCView add PBX Allows the use of Poltys CCView add PBX KX NSB0011 Poltys CCView add PBX A L Allows the use of Poltys CCView add PBX A L KX NSB0012 Poltys Number notice Allows the use of Poltys Number notice KX NSB0013 Poltys Number notice A L Allows the use of Poltys Number notice A L...

Page 69: ...e A L 4 users KX NSB0508 Poltys CCRecord Analogue A L 8 users Allows the use of Poltys CCRecord Analogue A L 8 users KX NSB0512 Poltys CCRecord Analogue A L 12 users Allows the use of Poltys CCRecord Analogue A L 12 users KX NSB0516 Poltys CCRecord Analogue A L 16 users Allows the use of Poltys CCRecord Analogue A L 16 users KX NSB0524 Poltys CCRecord Analogue A L 24 users Allows the use of Poltys...

Page 70: ...ecord PRI A L 2 Ports KX NSB1001 Poltys CCView Supervisor Allows the use of Poltys CCView Supervisor KX NSB1005 Poltys CCView Supervisor 5 user Bundle Allows the use of Poltys CCView Supervisor 5 user Bundle KX NSB1101 Poltys CCView Supervisor A L Allows the use of Poltys CCView Supervisor A L KX NSB1105 Poltys CCView Supervisor A L 5 user Bundle Allows the use of Poltys CCView Supervisor A L 5 us...

Page 71: ...1 Allows the use of the option feature of PSDN Panasonic System Development Network 16 KX NSB0003 PSDN Option 2 System connection diagram for the integration with the Communication Bridge Without CA server PBX CSTA Connection 1st party Communication Bridge Max users without CA Server 240 1 With CA server PBX CSTA Connection 3rd party CA Server Communication Bridge CSTA Connection 1st party Max use...

Page 72: ...KX UT series SIP phones P SIP Extensions UM Port ch 2 Unified Messaging ports Example Preinstalled Activation Keys in the Mother Board Preinstalled activation keys for free trial The following activation keys are preinstalled on the mother board for the 60 days free trial They will expire 60 days after pressing the Activate Pre installed Activation key button to begin the free trial Activation Key...

Page 73: ...Start 5 users Allows the use of the Poltys CA RCS 1 Poltys CCAccounting Allows the use of the Poltys features Poltys CCAcc Enterprise Poltys CCView Poltys CCView add PBX Poltys CCView Supervisor 5 users Poltys CCView CRM P up 5 users Poltys Number notice Poltys CCAgent 5 users Poltys CCRecord SIP 4 ports 1 If you activate the Poltys CA RCS Start 5 users activation key Poltys CA RCS Extend 5users w...

Page 74: ...tion Key KX NSM116 Desired Item 16 H 323 trunks Required Activation Key KX NSM116 Desired Item 40 IP PTs 20 IP softphones Required Activation Key 2 of KX NSM520s KX NSM220 Desired Item 20 KX UT series SIP phones Required Activation Key KX NSM520 74 Installation Manual 3 1 1 Type and Maximum Number of Activation Keys ...

Page 75: ...Activation Keys Note You can only download the activation key file once using the activation key number and registration ID provided on the activation key code Up to 8 activation keys can be downloaded as one activation key file Up to 997 activation key files can be installed in the PBX memory It is possible to send the activation key file to a specified e mail address at the same time as download...

Page 76: ...rver In the example below an activation key is not required to use CA Server Example 2 PBX Single CSTA Connection CA Server To use 2 or more CTI applications the CSTA Multiplexer application is required along with one KX NSA020 CSTA Multiplexer for each CTI application KX NSF101 is included in KX NSA020 Therefore when KX NSA020 is installed KX NSF101 is not required In the example below three KX N...

Page 77: ... for each CTI application When a 3rd party CSTA multiplexer is used a CTI interface activation key KX NSF101 is required for the CSTA connection In this case Activation Key for Multiple CSTA Connection KX NSA020 is not required For details regarding KX NSF101 refer to CTI Licence in 3 1 1 Type and Maximum Number of Activation Keys For details regarding KX NSA020 refer to Communication Assistant CA...

Page 78: ...78 Installation Manual 3 1 3 Using CTI Applications ...

Page 79: ...install the PBX Detailed instructions for planning the installation site installing the main unit and optional service cards and cabling of peripheral equipment are provided Further information on peripheral equipment installation is included Installation Manual 79 ...

Page 80: ...Installation Precautions The PBX is suitable for mounting on a 19 inch rack mounting on a wall or placing on a desktop and should be installed in a location where it is accessible for inspections and maintenance To prevent malfunction noise or discolouration follow the instructions below WARNING Do not install the system in the following locations Areas where shocks or vibrations are frequent or s...

Page 81: ...lation Notice Use 1 pair telephone cables when connecting SLTs data terminals answering machines computers etc Mis wiring may cause the PBX to operate improperly Refer to Section 4 Installation when wiring the system If an extension does not operate properly disconnect the telephone from the extension line and connect it again or turn off the PBX using the power switch then turn it on again Use tw...

Page 82: ...plied with 2 types of AC power cord Please use whichever is appropriate for the country area KX NS520 Unpack the box and check the items below Expansion unit CD ROM s 1 AC power cord 2 Hook clip Ferrite core x 2 19 inch rack attachment bracket x 2 Screw x 6 For 19 inch rack Screw x 3 For Wall Mounting Washer x 3 For Wall Mounting 1 The number of included CD ROMs varies according to the country are...

Page 83: ... Q U R S O T I J K L E A M N A STATUS Indicator B PBX MODE indicator Unused C System Mode Switch D LAN Port E USB Port F LCOT Ports G DPT Port H SLT Ports I EXP M slot J Trunk Doorphone Free Slot K Extension Free Slot L Top Cover M Sub Board N Main Board O FG Terminal P AC Inlet Q Power Switch R External Battery S Battery Switch T FAN U MPR ID Installation Manual 83 4 2 2 Names and Locations ...

Page 84: ...tor Unused C System Mode Switch D LAN Port E USB Port F LCOT Ports G DPT Port H SLT Ports I EXP M slot J Trunk Doorphone Free Slot K Extension Free Slot L Top Cover M Sub Board N Main Board O FG Terminal P AC Inlet Q External Battery R Power Switch S FAN T MPR ID 84 Installation Manual 4 2 2 Names and Locations ...

Page 85: ...TATUS Indicator B EXP S Port C PFT Port D SLT Slot E Trunk Doorphone Free Slot F Extension Free Slot G Top Cover H Sub Board I Main Board J FG Terminal K AC Inlet L Power Switch M External Battery N Battery Switch O FAN Installation Manual 85 4 2 2 Names and Locations ...

Page 86: ... H I A STATUS Indicator B EXP S Port C PFT Port D SLT Slot E Trunk Doorphone Free Slot F Extension Free Slot G Top Cover H Sub Board I Main Board J FG Terminal K AC Inlet L External Battery M Power Switch N FAN 86 Installation Manual 4 2 2 Names and Locations ...

Page 87: ...hat the power switch is turned off and disconnect the power cable Power Switch Note In order to turn off the PBX s power a system shutdown using Web Maintenance Console must first be performed For details refer to 5 4 System Control System Shutdown in the PC Programming Manual 2 Turn the screws anticlockwise to loosen Installation Manual 87 4 2 3 Opening Closing the Top Cover ...

Page 88: ... the top cover onto the PBX Then slide the top cover until it closes properly 2 Turn the screws clockwise to tighten CAUTION For safety reasons close the top cover and tighten the screws before operating the PBX 88 Installation Manual 4 2 3 Opening Closing the Top Cover ...

Page 89: ...case of a lightning strike The earthing wire of the AC cable has an effect against external noise and lightning strikes but it may not be enough to protect the PBX and to ensure electromagnetic compatibility A permanent connection between earth and the earth terminal of the PBX must be made CAUTION For earthing wire green and yellow insulation is required and the cross sectional area of the conduc...

Page 90: ...g the optional service cards the power switch must be turned off and the AC power cord must be removed from the AC inlet When installing or removing the optional service cards do not put pressure on any parts of the mother board Doing so may result in damage to the PBX Disconnect the AC power source before servicing the equipment Note Make sure the AC power cord is not connected to the AC inlet of...

Page 91: ...rd Slot 1 Place the front end of the card under the hook and then lower the rear end of the card so that the holes of the card are aligned with the screw holes Installation Manual 91 4 2 5 Installing Removing the Optional Service Cards ...

Page 92: ...holes on the card and tighten the screws to secure the card Screws Removing a DSP Card Installed in the DSP Card Slot 1 Loosen and remove the screws Screws 92 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 93: ... you can install the following cards LCOT6 PRI23 PRI30 E1 BRI2 BRI4 and DPH2 card In Free slots for Extension cards you can install the following cards DHLC4 DLC8 DLC16 MCSLC8 MCSLC16 For details refer to the description of each optional service card in 4 5 Physical Trunk and Extension Cards and 4 7 The Doorphone Card KX NS500 KX NS520 Extension Card Slots Trunk Doorphone Card Slots Extension Card...

Page 94: ...der to make the surface smooth Cut here Dummy Cover Plate Correct Incorrect Note When removing the dummy cover plate use plastic nippers We do not recommend using a knife such as a retractable utility knife 94 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 95: ...at the tabs on the both sides of the card fit into place Then holding the card firmly in place lower the rear end so that the holes of the card are aligned with the screw holes Installation Manual 95 4 2 5 Installing Removing the Optional Service Cards ...

Page 96: ...install the DLC16 card in the bottom slot 4 Connect cables to appropriate ports of the card For details about pin assignments refer to the appropriate section in 4 5 Physical Trunk and Extension Cards Note Make sure to connect cables after installing the card in the PBX not before 96 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 97: ...rvice Card from the Free Slot 1 Loosen and remove the spacers A A 2 Holding the rear end of the card pull the card in the direction of the arrows Installation Manual 97 4 2 5 Installing Removing the Optional Service Cards ...

Page 98: ... any excess plastic in order to make the surface smooth Dummy Cover Plate Cut here Correct Incorrect Note When removing the dummy cover plate use plastic nippers We do not recommend using a knife such as a retractable utility knife 98 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 99: ...ned with the holes in the card and that the tabs on both sides of the card fit into place Then holding the card firmly in place lower the rear end so that the holes of the card are aligned with the extension bolts Installation Manual 99 4 2 5 Installing Removing the Optional Service Cards ...

Page 100: ...rd For details about pin assignments refer to the appropriate section in 4 6 1 EXP M Card KX NS5130 Note Make sure to connect the cables after installing the card in the PBX not before Removing the EXP M Card from the EXP M Card slot 1 Loosen and remove the screws Screws 100 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 101: ...2 Holding the rear end of the card pull the card in the direction of the arrows Installation Manual 101 4 2 5 Installing Removing the Optional Service Cards ...

Page 102: ...rt a slot cover included with the option service card as shown in the following procedure To insert a slot cover 1 With the clip side of the slot cover on the left insert the right edge of the cover in the slot Slot cover 2 Push the left edge in until it clicks securely into place 102 Installation Manual 4 2 5 Installing Removing the Optional Service Cards ...

Page 103: ... to Opening the Top Cover in 4 2 3 Opening Closing the Top Cover 2 From the inside push the tab of the slot cover to the right and push out the left edge of the slot cover Tab Installation Manual 103 4 2 5 Installing Removing the Optional Service Cards ...

Page 104: ...ard before startup Note The maximum length of file names for files that are to be stored in the SD Memory Card is 60 characters Installing the SD Memory Card 1 Insert the SD Memory Card into the slot on the mother board Before Removing the SD Memory Card When you want to back up Unified Messaging system data a separate backup procedure is required For details about backing up Unified Messaging dat...

Page 105: ...k up the desired system prompts to the USB memory device For details refer to 6 9 Tool UM Data Backup in the PC Programming Manual 3 Shut down the PBX and then turn the power switch off For details about shutting down the PBX refer to 5 4 System Control System Shutdown in the PC Programming Manual 4 Remove the SD Memory Card and then install an optional SD Memory Card For details refer to 4 3 2 SD...

Page 106: ...Removing the SD Memory Card 1 Remove the SD Memory Card installed in the slot on the mother board 106 Installation Manual 4 2 6 Installing Removing the SD Memory Card ...

Page 107: ...5290CE DPH2 KX NS5162 DHLC4 KX NS5170 DLC8 KX NS5171 DLC16 KX NS5172 MCSLC8 KX NS5173 MCSLC16 KX NS5174 Note Pin assignments for RJ45 connectors differ depending on the card Refer to the Pin Assignments section of each card in Section 4 Installation Connecting KX TDA0158 to the PBX DLC8 16 card RJ45 Signal Name D1A D2A D1C D2C D2B D1B Port No D2D D1D Pin No 1 2 3 4 5 6 7 8 1 CS RJ45 Signal Name D1...

Page 108: ...8 CSs to a DHLC DLC card make sure that the no 4 and 5 pins Master of adjacent CSs are at least 1 pair of pins away on the card CS connections must be made within the same DHLC DLC card When a wrong connection is made satisfactory performance of the CS cannot be guaranteed Check the connection of CS and the PBX using the Web Maintenance Console For information about how to view CS information usin...

Page 109: ... to the EXP M card and the EXP S card For the EXP M EXP S Cards Wrap the cable once around the ferrite core then close the case of the ferrite core Attach the ferrite core 5 cm away from the connector The ferrite core is included with the Expansion Unit 5 cm Installation Manual 109 4 2 8 Attaching a Ferrite Core ...

Page 110: ...d the PBX s fan If the PBX is not installed properly using the securing correct methods the PBX may fall causing serious damage When this product is no longer in use make sure to detach it from the rack Notice When mounting the PBX on a 19 inch rack confirm that the rated current listed on the PBX s name plate does not exceed the threshold current for the breaker 1 Fix the attachment brackets to t...

Page 111: ... necessary to install or remove a card make sure to detach the PBX from the wall before installing or removing the card Do not block the openings of the PBX Allow space of at least 20 cm above and 10 cm at the sides of the PBX Make sure that the surface behind the PBX is flat and free of obstacles so that the openings on the back of the PBX will not be blocked If the PBX is not installed properly ...

Page 112: ...e the screw to this position Note As indicated above do not tighten the screw fully The pull out strength of the installation area must be at least 294 N 30 kgf per screw Do not block the operations of the cabinet Allow space of at least 20 cm above and 10 cm at the sides of the cabinet Make sure that screw heads are the same distance from the wall Install the screw perpendicular to the wall 3 Hoo...

Page 113: ...es Hammer 29 mm Anchor Plug 6 4 mm 3 Fit the washers on the screws and drive the screws into the anchor plugs Drive the screw to this point Note As indicated above do not tighten the screw fully The pull out strength of the installation area must be at least 294 N 30 kgf per screw Do not block the operations of the cabinet Allow space of at least 20 cm above and 10 cm at the sides of the cabinet M...

Page 114: ...4 Hook the main unit on the screw heads 114 Installation Manual 4 2 10 Wall Mounting ...

Page 115: ...quipment To protect the system from electrical surges we strongly recommend connecting the system to a surge protector that meets the following specifications Surge arrestor type 3 electrode arrestor DC spark over voltage 230 V Maximum peak current at least 10 kA Additionally proper earthing is very important for the protection of the system refer to 4 2 4 Frame Earth Connection Many countries are...

Page 116: ...l an extension outside of the building the following precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note The surge protector for an extension is different from that for trunks Installation of an Earth Rod Trunk PBX Earth Rod Underground Surge Protector Earthing Wire 116 Installation Manual 4 2 11 Surge Protector Installation ...

Page 117: ...ire should be as short as possible 3 The earthing wire should run straight to the earth rod Do not run the wire around other objects 4 Bury the earth rod at least 50 cm underground Note The above figures are recommendations only The length of earth rod and the required depth depend on the composition of the soil Installation Manual 117 4 2 11 Surge Protector Installation ...

Page 118: ...PSU Notice Be sure to comply with applicable local regulations e g laws guidelines Note Type B PBXs refer to 4 2 2 Names and Locations do not have a battery switch The power switch doubles as the battery switch The recommended maximum capacity is 28 Ah to maintain effective battery charge Make sure that the type and capacity of the 3 backup batteries are identical The Back up Battery Cable should ...

Page 119: ...p Battery Cable Battery Connector Cover Connecting Backup Batteries Type B 1 Turn off the power switch on the back side 2 Connect the Back up Battery Cable to a set of 3 identical backup batteries Backup Batteries VRLA 12 V DC x 3 Red Black Battery Connector Fuse Back up Battery Cable Battery Connector Cover Installation Manual 119 4 2 12 Backup Battery Connection ...

Page 120: ... connected on a private IP network Mountable Cards DSP Card refer to 4 3 3 DSP S Card KX NS5110 DSP M Card KX NS5111 DSP L Card KX NS5112 SD Memory Card refer to 4 3 2 SD Memory XS Card KX NS5134 SD Memory S Card KX NS5135 SD Memory M Card KX NS5136 Remote Card refer to 4 3 10 RMT Card in the Main Unit KX TDA0196 EXP M Card Slot DSP Card Slot System Mode Switch LEDs LAN Port LED SD Card Slot To LA...

Page 121: ...nstructions Pin Assignments LAN Port 10BASE T 100BASE TX No Signal Name Input I Output O Function 8 1 1 TPO O Transmit data 2 TPO O Transmit data 3 TPI I Receive data 4 5 Reserved 6 TPI I Receive data 7 8 Reserved LED Indications Indication Colour Description STATUS Green PBX status indication OFF Power Off ON Power On and running Flashing 60 times per minute Starting up Logging in Flashing 120 ti...

Page 122: ... added as a Slave unit to a One look network the PBX MODE LED shows the registration status in the same way as the MASTER LED of a KX NS1000 For details refer to the Installation Manual of the KX NS1000 10BASE T 100BASE TX LAN LINK Green Link status indication OFF Off line ON Linked normally Flashing In communication 122 Installation Manual 4 3 1 Mother Board ...

Page 123: ...d To EXP M LED EXP S Card PFT4 MCSLC16 Card EXP S Port LED Indication Indication Colour Description STATUS Off Power Off Green On On Line Green flashing 60 times per minute Starting Up Green flashing 120 times per minute EXP S card Programme error Red On On Line with Alarm Red flashing 60 times per minute OUS Out of service Installation Manual 123 4 3 1 Mother Board ...

Page 124: ... recording time SD Memory S SD Memory with maximum of 200 hours Voice Mail recording time SD Memory M SD Memory with maximum of 400 hours Voice Mail recording time SD Card Mother Board SD Card Slot Accessories and User supplied Items Accessories included none User supplied not included none Note For installing and removing the SD Memory Card refer to 4 2 6 Installing Removing the SD Memory Card If...

Page 125: ...ies included Screws 2 User supplied not included none CAUTION When installing or removing the optional service cards do not put pressure on any parts of the mother board Doing so may result in damage to the PBX Note The DSP Resource Advisor can be used to calculate DSP resource usage easily For details refer to 9 38 1 1 PBX Configuration 1 5 1 Configuration DSP Resource Setting DSP Resource Adviso...

Page 126: ...the DSP cards during Easy Setup Wizard or through system programming For details about Easy Setup Wizard refer to 5 4 1 Easy Setup Wizard For details about assigning IP addresses through System Programming refer to Changing IP Address Settings DSP Card Type Number of IP Addresses DSP S DSP M 1 DSP L 2 126 Installation Manual 4 3 3 DSP S Card KX NS5110 DSP M Card KX NS5111 DSP L Card KX NS5112 ...

Page 127: ...ype CO use default MOH or External Pager use for each port by using WEB Maintenance Console Pair of an ODD port number and an EVEN port should be CO use or MOH Pager use Example If you select Port 5 as MOH BGM 7 Port 6 should be MOH Port 8 or Pager 6 as below To trunk Port Type and Port Number Port Type Port Number CO Default Port 1 CO 1 Port 2 CO 2 Port 3 CO 3 Port 4 CO 4 Port 5 CO 5 Port 6 CO 6 ...

Page 128: ...ls about power failure transfer refer to 4 12 Power Failure Connections To confirm the trunk connection refer to Confirming the Trunk Connection in 4 13 Starting the PBX Pin Assignment For Trunk Use No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 TB Tip port 2 8 RB Ring port 2 128 Installation Manual 4 3 4 LCOT6 in KX NS500 installed by de...

Page 129: ...unction 8 1 1 M P1 A Music Pager port 1 2 M P2 A Music Pager port 1 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 M P1 B Music Pager port 2 8 M P2 B Music Pager port 2 Installation Manual 129 4 3 4 LCOT6 in KX NS500 installed by default ...

Page 130: ... PT interface CSs To Extension Pin Assignments For DLC port No Signal Name Function 8 1 1 D1 A Data port 1 Low 2 D2 A Data port 1 High 3 D1 B Data port 2 Low 4 Reserved 5 Reserved 6 D2 B Data port 2 High 7 Reserved 8 Reserved 130 Installation Manual 4 3 5 DLC2 in the Main Unit installed by default ...

Page 131: ...90 V for Message Waiting Lamp control To Extension Note For details about power failure transfer refer to 4 12 Power Failure Connections Pin Assignments For MCSLC16 port 1 2 and port 3 4 No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 TB Tip port 2 8 RB Ring port 2 Installation Manual 131 4 3 6 MCSLC16 in the Main Unit installed by default...

Page 132: ...13 16 No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 TB Tip port 2 4 TC Tip port 3 5 RC Ring port 3 6 RB Ring port 2 7 TD Tip port 4 8 RD Ring port 4 132 Installation Manual 4 3 6 MCSLC16 in the Main Unit installed by default ...

Page 133: ...ce When connecting the RJ45 connector attach the ferrite core included with the KX NS520 Refer to 4 2 8 Attaching a Ferrite Core Pin Assignments For EXP S port No Signal Name Function 8 1 1 UHW Receive data 2 UHW Receive data 3 REFCLK Reference CLK 4 FHCLK Frame and System CLK 5 FHCLK Frame and System CLK 6 REFCLK Reference CLK 7 DHW Transmit data 8 DHW Transmit data Installation Manual 133 4 3 7 ...

Page 134: ...ion Refer to 5 6 2 Power Failure Transfer in the Feature Guide for further information The detail information about this card refer to 4 12 Power Failure Connections Pin Assignments For PFT port No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 TB Tip port 2 8 RB Ring port 2 134 Installation Manual 4 3 8 PFT in KX NS520 installed by default ...

Page 135: ... 3 4 Reserved 5 Reserved 6 Reserved 7 TB 8 RB Reserved CO1 Ring CO2 Tip CO2 Ring Optional card KX NS5180 No Signal Name 8 1 1 TC 2 RC 3 4 Reserved 5 Reserved CO3 Tip 6 Reserved 7 TD 8 RD PFT3 4 Reserved No Signal Name 8 1 1 TC 2 RC 3 4 Reserved 5 Reserved 6 Reserved 7 TD 8 RD Reserved CO3 Ring CO4 Tip CO4 Ring Installation Manual 135 4 3 8 PFT in KX NS520 installed by default ...

Page 136: ... 90 V for Message Waiting Lamp control To Extension Note For details about power failure transfer refer to 4 12 Power Failure Connections Pin Assignments For MCSLC port 1 2 and Port 3 4 No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 TB Tip port 2 8 RB Ring port 2 136 Installation Manual 4 3 9 MCSLC16 in KX NS520 installed by default ...

Page 137: ...t 13 16 No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 TB Tip port 2 4 TC Tip port 3 5 RC Ring port 3 6 RB Ring port 2 7 TD Tip port 4 8 RD Ring port 4 Installation Manual 137 4 3 9 MCSLC16 in KX NS520 installed by default ...

Page 138: ...or remote communication with the PBX IUT T V 90 support To be mounted on the mother board of the Main Unit RMT Card Slot RMT Card Screw Screw Accessories and User supplied Items Accessories included Screw x 2 138 Installation Manual 4 3 10 RMT Card in the Main Unit KX TDA0196 ...

Page 139: ...Compliant with VoIP H 323 V 5 protocol and ITU T G 729A and G 711 codec methods Also supports T 38 protocol Virtual 32 Channel VoIP Extension Card V IPEXT32 Virtual Card for 32 IP PTs KX NT300 series KX NT500 series and KX NT265 software version 2 00 or later only Compliant with Panasonic proprietary protocol and ITU T G 729A G 711 and G 722 codec methods Virtual 32 Channel SIP Extension Card V SI...

Page 140: ...Example Virtual Cards in the Virtual Slots of the PBX Virtual Slots V SIPGW16 V IPGW16 V IPEXT32 V UTEXT32 V SIPEXT32 V IPCS4 Mother Board 140 Installation Manual 4 4 Virtual Cards ...

Page 141: ...lot cover 1 User supplied not included RJ45 connector Copper wire Note For details about power failure transfer refer to 4 12 Power Failure Connections To confirm the trunk connection refer to Confirming the Trunk Connection in 4 13 Starting the PBX Pin Assignments No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 TB Tip port 2 8 RB Ring por...

Page 142: ...E1 card should be CAT 5 Category 5 or higher Note You can select PRI30 use or E1 use by Web Maintenance Console For switching from PRI30 use to E1 use Delete the PRI30 card first and select the E1 card in the PBX Configuration Configuration Slot screen of the Web Maintenance Console To restart the PBX click Maintenance System Control System Reset For switching from E1 use to PRI30 use Delete the E...

Page 143: ...it data 5 TX TX TX Transmit data 6 8 Reserved For Extension QSIG Use Reserved No Signal Name Level V Function 8 1 1 RX Receive data 2 RX Receive data 3 4 TX Transmit data 5 TX Transmit data 6 8 Reserved Reserved 1 2 3 4 5 6 8 RX RX TX TX 1 2 3 4 5 6 8 Example Example LED Indications When you select PRI use Indication Colour Description STATUS Green Off All Ports OUS or Fault On INS In Service Flas...

Page 144: ... per minute 1 Master Clock On 1 This can be set to indicate Normal a port is in use through system settings For details consult your dealer Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the PRI port is shown below CAT 5 Under 200 m 144 Installation Manual 4 5 2 PRI30 E1 Card KX NS5290CE ...

Page 145: ... the trunk directly PRI ports are SELV ports and should only be connected to SELV services Notice The cable to connect to the ISDN Primary Rate Interface port of the PRI23 card should be CAT 5 Category 5 or higher Note In some countries areas this optional service card must not be connected to the Public Switched Telephone Network To confirm the trunk connection refer to Confirming the Trunk Conne...

Page 146: ... 1 Master Clock On 1 This can be set to indicate Normal a port is in use through system settings For details consult your dealer Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the PRI23 cards is shown below CAT 5 Under 200 m 146 Installation Manual 4 5 3 PRI23 Card KX NS5290 ...

Page 147: ...ect to the U interface of the trunk directly Note This optional service card has 100 W of terminal resistance For use in point to multi point connection the card must be placed at the end of the bus This optional service card can be used for either trunk or extension connection by setting the A B switch or using the connector with appropriate pin assignments To confirm the trunk connection refer t...

Page 148: ...ction 8 1 1 2 Reserved 3 RX1 Receive data 1 4 TX1 Transmit data 1 5 TX2 Transmit data 2 6 RX2 Receive data 2 7 8 Reserved LED Indications Indication Colour Description LINE 2 LINE 1 Green Line status indication LINE 1 to LINE 2 Refer to LINE LED Pattern below for details LINE LED Pattern Layer 1 Layer 2 Master Clock LED Pattern OFF OFF OFF 1 s ON OFF OFF 1 s ON ON OFF 1 s 148 Installation Manual 4...

Page 149: ... Distance of ISDN DSU Connection The maximum length of the cable that connects the DSU and the PBX is shown below CAT 5 Under 1000 m DSU Point to Point Maximum Cabling Distance of ISDN Terminal Equipment TE Connection The maximum length of the extension cable that connects the PBX and the TE is shown below CAT 5 Under 1000 m TE Point to Point Installation Manual 149 4 5 4 BRI2 Card KX NS5282 ...

Page 150: ...e trunk directly Note This optional service card has 100 W of terminal resistance For use in point to multi point connection the card must be placed at the end of the bus This optional service card can be used for either trunk or extension connection by setting the A B switch or using the connector with appropriate pin assignments To confirm the trunk connection refer to Confirming the Trunk Conne...

Page 151: ...ction 8 1 1 2 Reserved 3 RX1 Receive data 1 4 TX1 Transmit data 1 5 TX2 Transmit data 2 6 RX2 Receive data 2 7 8 Reserved LED Indications Indication Colour Description LINE 4 LINE 3 LINE 2 LINE 1 Green Line status indication LINE 1 to LINE 4 Refer to LINE LED Pattern below for details LINE LED Pattern Layer 1 Layer 2 Master Clock LED Pattern OFF OFF OFF 1 s ON OFF OFF 1 s Installation Manual 151 4...

Page 152: ...Cabling Distance of ISDN DSU Connection The maximum length of the cable that connects the DSU and the PBX is shown below CAT 5 Under 1000 m DSU Point to Point Maximum Cabling Distance of ISDN Terminal Equipment TE Connection The maximum length of the extension cable that connects the PBX and the TE is shown below CAT 5 Under 1000 m TE Point to Point 152 Installation Manual 4 5 5 BRI4 Card KX NS528...

Page 153: ...nd User supplied Items Accessories included Spacer 3 slot cover 1 User supplied not included RJ45 connector Twisted pair cable Pin Assignments No Signal Name Function 8 1 1 D1A Data port 1 low 2 D2A Data port 1 High 3 D1B Data port 2 low 4 TB Tip port 2 5 RB Ring port 2 6 D2B Data port 2 High 7 TA Tip port 1 8 RA Ring port 1 Installation Manual 153 4 5 6 DHLC4 Card KX NS5170 ...

Page 154: ...ncluded Spacer 4 slot cover 1 User supplied not included RJ45 connector Twisted pair cable Pin Assignments No Signal Name Function 8 1 1 D1A Data port 1 Low 2 D2A Data port 1 High 3 D1B Data port 2 Low 4 D1C Data port 3 Low 5 D2C Data port 3 High 6 D2B Data port 2 High 7 D1D Data port 4 Low 8 D2D Data port 4 High 154 Installation Manual 4 5 7 DLC8 Card KX NS5171 ...

Page 155: ...ncluded Spacer 4 slot cover 1 User supplied not included RJ45 connector Twisted pair cable Pin Assignments No Signal Name Function 8 1 1 D1A Data port 1 Low 2 D2A Data port 1 High 3 D1B Data port 2 Low 4 D1C Data port 3 Low 5 D2C Data port 3 High 6 D2B Data port 2 High 7 D1D Data port 4 Low 8 D2D Data port 4 High Installation Manual 155 4 5 8 DLC16 Card KX NS5172 ...

Page 156: ...and User supplied Items Accessories included Spacer 3 slot cover 1 User supplied not included RJ45 connector Copper wire Pin Assignments No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 TB Tip port 2 4 TC Tip port 3 5 RC Ring port 3 6 RB Ring port 2 7 TD Tip port 4 8 RD Ring port 4 156 Installation Manual 4 5 9 MCSLC8 Card KX NS5173 ...

Page 157: ...and User supplied Items Accessories included Spacer 3 slot cover 1 User supplied not included RJ45 connector Copper wire Pin Assignments No Signal Name Function 8 1 1 TA Tip port 1 2 RA Ring port 1 3 TB Tip port 2 4 TC Tip port 3 5 RC Ring port 3 6 RB Ring port 2 7 TD Tip port 4 8 RD Ring port 4 Installation Manual 157 4 5 10 MCSLC16 Card KX NS5174 ...

Page 158: ...J45 connector CAT 5e cable maximum 3 m CAUTION When installing or removing this card the power switch must be turned off Notice When connecting the RJ45 connector attach the ferrite core included with the KX NS520 Refer to 4 2 8 Attaching a Ferrite Core Note Status LED on Expansion Units indicates the connection status between EXP M in the Main Unit and EXP S in Expansion Units For more detail ref...

Page 159: ...and System CLK 5 FHCLK Frame and System CLK 6 REFCLK Reference CLK 7 DHW Transmit data 8 DHW Transmit data Maximum Cabling Length of Extension Connection The maximum length of the extension cable that connects the Main Unit to the Expansion Unit is shown below Under 3 m Installation Manual 159 4 6 1 EXP M Card KX NS5130 ...

Page 160: ...r supplied not included Copper wire Note For details about connecting to a doorphone and or door opener refer to 4 9 Connecting to a Doorphone Door Opener and or External Sensor PIN Assignment PIN Assignment for Doorphone Port No Signal Name Function 8 1 1 DP1 Doorphone 1 transmit 2 COM1 Doorphone 1 receive 3 SENS1a Sensor 1 4 DP2 Doorphone 2 transmit 5 COM2 Doorphone 2 receive 6 SENS1b Sensor 1 c...

Page 161: ...al sensor is provided from the DPH2 card and must be grounded through the DPH2 card as indicated in the diagram below A pair of sensor and common lines are connected to the DPH2 card for each external sensor The PBX detects input from the sensor when the signal is under 100 W Connection Diagram External Sensor sensor common I O DOORPHONE PBX 3 3V 3 3V 10K 33 33 4 7K 4 7K Door Opener Current Limit ...

Page 162: ... 5 mm 1128 m ø 0 6 mm 1798 m CAT 5 1128 m SLT APT and DSS Console PT interface CS DPT Cable Maximum Distance ø 0 4 mm 500 m ø 0 5 mm 720 m ø 0 6 mm 830 m CAT 5 720 m Notice The maximum cabling distance may vary depending on the conditions PT interface CS DPT APT DSS Console SLT DHLC4 Card ü ü ü ü ü MCSLC8 MCSLC16 cards ü DLC2 DLC8 DLC16 cards ü ü ü ü indicates that the extension card supports the ...

Page 163: ...ne and 5 2 6 Extension Port Configuration in the Feature Guide for further information To DHLC4 card 4 conductor wiring cord Connect pins T R D1 and D2 2 conductor wiring cord Connect pins T and R SLT APT Modular T Adaptor With DPT Parallel mode or eXtra Device Port XDP mode can be selected through system programming If XDP mode is enabled through system programming parallel connection is not poss...

Page 164: ...ple With KX DT300 Series DPT 1 To DHLC4 card DPT SLT To DHLC4 card To SLT 2 conductor wiring cord Connect pins T and R 4 conductor wiring cord Connect pins T R D1 and D2 TO MAIN UNIT PABX TO TEL 1 Available for KX DT300 Series DPT except KX DT321 KX T7600 Series DPT except KX T7665 and KX DT500 Series DPT except KX DT521 164 Installation Manual 4 8 2 Parallel Connection of the Extensions ...

Page 165: ...stem programming parallel connection is not possible Refer to 2 11 10 Parallelled Telephone and 5 2 6 Extension Port Configuration in the Feature Guide for further information Example With KX DT300 Series DPT Using a Modular T Adaptor Slave DPT Master DPT Cable Maximum Distance ø 0 4 mm 30 m ø 0 5 mm 50 m ø 0 6 mm 60 m CAT 5 50 m Back View of DPTs To DLC2 DLC8 DLC16 card To DHLC4 card for connecti...

Page 166: ...d To DHLC4 card for connection of SLT To SLT Slave DPT Master DPT Cable Maximum Distance ø 0 4 mm 30 m ø 0 5 mm 50 m ø 0 6 mm 60 m CAT 5 50 m Back View of DPTs To DLC2 DLC8 DLC16 card To DHLC4 card for connection of SLT TO MAIN UNIT PABX TO MAIN UNIT PABX TO TEL TO TEL 1 Connecting with a SLT is not available for KX DT321 KX T7665 and KX DT521 166 Installation Manual 4 8 3 Digital EXtra Device Por...

Page 167: ...m Cabling Distance Doorphone Door Opener Cable Maximum Distance ø 0 42 mm 70 m ø 0 5 mm 113 m ø 0 6 mm 180 m CAT 5 113 m External Sensor Installing the Doorphone KX T30865 KX T7765 Note The illustrations shown in the installation procedure are based on the KX T30865 1 Loosen the screw to separate the doorphone into 2 halves Panasonic Screw Installation Manual 167 4 9 Connecting to a Doorphone Door...

Page 168: ... are included with the doorphone Please choose the appropriate kind for your wall type when a doorphone plate has been fixed to the wall when you wish to install the doorphone directly onto the wall 3 Connect the wires to the screws located in the back cover To DPH2 Card 4 Re attach the 2 halves and re insert the screw Connection Refer to 4 7 1 DPH2 Card KX NS5162 for pin assignments 168 Installat...

Page 169: ...he MOH port is an SELV port and should only be connected to an approved SELV device via a Line Isolation Unit with a Telecommunications Compliance Label Notice Wiring should be done carefully to prevent undue force being exerted on the plug Otherwise sound may only be heard intermittently When the PBX and external music source are not connected to the same earth hum noise may be induced into Backg...

Page 170: ...to backup and restore the system data of the PBX The PBX supports USB memory devices that meet the following specifications File system FAT Maximum capacity 32 GB Maximum current 500 mA For details about backing up and restoring using a USB memory device refer to 6 1 Tool System Data Backup in the PC Programming Manual Note Do not use a USB hub when connecting a USB memory device to the PBX 170 In...

Page 171: ...onnection for 10BASE T 100BASE TX Ethernet Cable Trunk Adaptor SIP CS TX TX RX RX 1 2 3 6 1 2 3 6 RX RX TX TX Note Use an Ethernet cable with an RJ45 connector for connection to a switching hub The cable should be a CAT 5 Category 5 or higher for 10BASE T 100BASE TX or CAT 5e Enhanced Category 5 Make sure that all CAT 5 CAT 5e cables in use are not over 100 m in length Make sure to set the port of...

Page 172: ...I application software For details refer to the manual for your CTI application software When using the VLAN feature on the network make sure that the PBX is connected to a layer 2 switch that is IEEE 802 1Q compliant and that is configured for VLANs In addition the port of the switching hub to which the PBX is connected must be set to Untagged Consult your network administrator for details 172 In...

Page 173: ... CAT 5 Category 5 or higher for 10BASE T 100BASE TX or CAT 5e Enhanced Category 5 When using the VLAN feature on the network make sure that the switching hub to be connected is IEEE 802 1Q compliant and is configured for VLANs In addition the port of a switching hub that the IP telephone is connected to must be set to Trunk port to allow VLAN tagging Consult your network administrator for details ...

Page 174: ... port In this case only a single port from the LAN s network interface switching hub is required to connect both the IP telephone and PC to the LAN Note Use an Ethernet straight cable with an RJ45 connector to connect a PC to the IP telephone The cable should be a CAT 5 Category 5 or higher for 10BASE T 100BASE TX or CAT 5e Enhanced Category 5 Only a PC can be connected to the secondary port of an...

Page 175: ...Example KX NT346 Ethernet Straight Cable To a PC Installation Manual 175 4 11 2 LAN Connections for IP Telephones ...

Page 176: ...low shows the maximum number of PFT connections for each stacking configurations KX NS500 Pre installed KX NS500 Maximum KX NS500 w 1 KX NS520 KX NS500 w 2 KX NS520s KX NS500 w 3 KX NS520s 2 2 6 10 14 Note A trunk conversation established during power failure can be maintained even when the power returns and the connection is switched back to the normal configuration from the Power Failure Connect...

Page 177: ... Signal Name 8 1 1 TA 2 RA 3 4 Reserved 5 Reserved CO1 Tip 6 Reserved 7 TB 8 RB PFT1 2 Reserved No Signal Name 8 1 1 TA 2 RA 3 4 Reserved 5 Reserved 6 Reserved 7 TB 8 RB Reserved CO1 Ring CO2 Tip CO2 Ring Optional card KX NS5180 No Signal Name 8 1 1 TC 2 RC 3 4 Reserved 5 Reserved CO3 Tip 6 Reserved 7 TD 8 RD PFT3 4 Reserved No Signal Name 8 1 1 TC 2 RC 3 4 Reserved 5 Reserved 6 Reserved 7 TD 8 RD...

Page 178: ...ic electricity Once you have started the PBX if you unplug the PBX do not initialise it again as described in System Initialisation Procedure Otherwise your programmed data will be cleared To restart the PBX refer to 7 1 5 Restarting the PBX The plug of power supply cordset is used as the main disconnect device Ensure that the AC outlet is located near the equipment and is easily accessible Instal...

Page 179: ...nch the AC power cord To UPS 2 When not using a UPS Plug the other end of the cord into an AC outlet When using a UPS Plug the other end of the cord into the outlet of the UPS System Initialisation Procedure 1 Slide the System Mode Switch to the SYSTEM INITIALIZE position STATUS Indicator System Mode Switch 2 Turn on the power switch of the PBX The STATUS indicator will flash green Installation Ma...

Page 180: ...data to the PBX that has been backed up earlier For details about backing up and restoring system data refer to 6 1 Tool System Data Backup 7 2 2 Utility File File Transfer PBX to PC and 7 2 1 Utility File File Transfer PC to PBX in the PC Programming Manual After the PBX is initialised you must set up the mandatory settings required for the PBX with Easy Setup Wizard For details refer to Connecti...

Page 181: ...cribes the installation procedure structure and functions of the Web Maintenance Console for programming IP telephones and the PBX Further information on programming the PBX for use with SIP trunks and a VoIP network is included Installation Manual 181 ...

Page 182: ...amme and control the PBX over an IP network using Web Maintenance Console This section describes programming basic items using Web Maintenance Console Login Status Menu Buttons Web Maintenance Console Features Note The contents and design of the software are subject to change without notice 182 Installation Manual 5 1 Overview of Web Maintenance Console ...

Page 183: ...NT Port 1 223 0 0 1 1 Use USB to LAN adaptor to use the USB port of the PBX as an MNT port Connection via LAN Switching Hub LAN PC LAN Port Note For details about connecting a switching hub to the PBX refer to 4 11 1 LAN Connection for the Main Unit Connection via Virtual Private Network VPN Switching Hub LAN PC Router Router VPN LAN Port Notice To access the PBX via VPN the PC must be in the same...

Page 184: ...ttps communication Notice To access the PBX via the internet routers must have static NAT NAPT settings Port forwarding enabled Note For details about connecting a switching hub to the PBX refer to 4 11 1 LAN Connection for the Main Unit Connection via RMT Card KX TDA0196 PC Analogue MODEM Analogue Line Network RMT Card KX TDA0196 is Installed in KX NS500 To connect a PC to the Main Unit 1 Start O...

Page 185: ... the Connect Online Mode C button 3 Select the ISDN Remote tab 4 In Telephone Number enter a telephone number 5 In Password enter the password 6 Click the Connect button MNT Port By connecting a USB LAN adaptor to the USB port you can access the PBX over a LAN Notice When connecting the PC to the MNT port if the PC is set to obtain the IP address automatically the IP address of the PC will be set ...

Page 186: ... CAUTION To the Administrator or Installer regarding the system password 1 Please provide all system passwords to the customer 2 To avoid unauthorised access and possible abuse of the PBX keep the passwords secret and inform the customer of the importance of the passwords and the possible dangers if they become known to others 3 The PBX has default passwords preset For security change these passwo...

Page 187: ...ion will be as follows https xxx xxx xxx xxx yyy xxx xxx xxx xxx is the IP address of a device that can be accessed from the Internet such as the IP address of a network router yyy is a port number The network router s port forwarding settings must be configured so that traffic arriving at port yyy is forwarded to the correct IP address and port of the PBX in the LAN Port forwarding settings must ...

Page 188: ...DA100 KX TDA200 or KX TE series System Data for Use with the KX NS500 System data from a KX TDA100 KX TDA200 or KX TE series PBX can be converted for use with the KX NS500 to ensure a seamless transition to the new system In this section we use Maintenance Console for the following Maintenance Console Unified Maintenance Console for KX TDA100 KX TDA200 Maintenance Console for KX TEx824 1 Connect a...

Page 189: ...ese cards is too small In the case of KX TDA100 KX TDA200 data that is not supported by the data conversion is shown in the following table Unsupported Item Default Setting Time Mode Current time mode Location setting default Time mode switching time manual mode Not Stored Wired Wireless extensions Timed Reminder Not set Station Lock Unlocked Remote Station Lock Unlocked Extension Call Charge Tota...

Page 190: ...Verification Code Password Lock Status Unlocked Verification Code Password Lock Counter Counter cleared Call Charge Total Total cleared Cabinet Information Incoming Log Cleared Outgoing Log Cleared Line Error Log Cleared MPR LPR Call Data Log Cleared System Information Password Lock Counter for Remote Programming Counter cleared Major Minor Error Cleared Timed Reminder Wake up Call Cancelled In th...

Page 191: ...ID Selection Common Personal LCS Cancel PF Button 4 1 5 PF Button 012 Second Feature Numbering Plan 2 6 2 Quick Dial Phone Number 310 Account Code 6 3 Verification Code Verification Code Toll Restriction 302 TRS COS 2 Denied Code 7 1 Denied Code 300 Carrier Exception Code 8 5 Carrier Carrier Access Code 309 Emergency Number 7 4 Emergency Dial 1 This setting is programmed by Personal Programming No...

Page 192: ...up KX TVM VPS voice data refer to the documentation of the corresponding VPS 3 Start the Main Unit and then start Web Maintenance Console 4 Navigate to Maintenance Tool 10 UM data restore and then select the types of voice data you want to restore i e import You can select the following types of data a System prompts For batch restore Under System Prompts select the System Prompts check box Condit...

Page 193: ...ified Messaging mailbox passwords and data is being restored imported individually you will be prompted for the password of the Unified Messaging mailbox If password authentication fails 3 times the voice data for that mailbox will not be imported If you are not prompted for mailbox passwords during the restore the password set for the mailbox in the Unified Messaging system will be used If no pas...

Page 194: ...onverter Start Database converter Select DSYS or xxxxx kea and start conversion Set User configurations Ex Setting UserProfile MBOX etc Convert Execute Reboot KX NS500 TVM series KX TDA100 200 series KX TEx824 Main Unit 1 Convert System Data Convert VM Prompt Abbreviations DxSYS System File for PBX Web MC Web Maintenance Console VM Voice Mail system UM Unified Message system 1 KX NS500 194 Install...

Page 195: ... to their default values The VPS s custom services will be imported into the Unified Messaging system s custom service seats as follows VPS custom service number PBX Unified Messaging system custom service seat number 1 50 1 51 100 2 If the service type being imported from the VPS is Menu Transfer and Guidance 9 or Guidance 10 is specified for Prompt Mode importing will be cancelled for that custo...

Page 196: ...t the data to import Mailbox Mailbox Parameters Mailbox Mailbox Password Custom Service Settings Call Routing Caller ID Mode Settings Call Routing PIN Mode Settings 9 Click OK The data will be imported into the PBX s system data The start and end time of the import as well as the import results will be displayed on the report You can save this to the local PC 10 Save the PBX system data with the i...

Page 197: ...r a password for the Installer level account In Re enter enter the same password Note The installer password must be changed from its default setting e When Slave is selected in step b in One look Network specify whether to activate the 60 day One look Networking Trial Activation Key If Active is selected the 60 day trial will begin when the Easy Setup Wizard is completed If Non Active is selected...

Page 198: ...value of Numbering Plan 3 digits Extension Number 4 digits Extension Number d Click Next Note Depending on the value selected above the numbering plan of the PBX will vary as follows Select this value with care 198 Installation Manual 5 4 1 Easy Setup Wizard ...

Page 199: ...for Incoming Call Distribution Group You can select Yes or No Refer to the information on this screen for details d Click Next 6 In the LAN settings The IP addresses for the PBX DNS server and DSP card can be assigned automatically through a DHCP server or entered manually When using a DHCP server a Select Obtain an IP address automatically b Select Obtain DNS server address automatically c Select...

Page 200: ...egistration mode For more information about the IP terminal registration modes refer to 5 8 1 Registering IP Telephones e In DHCP Server select either Disable or Enable f If you select Enable in DHCP Server enter valid settings for the automatic assignment of IP addresses g Click Finish 8 Follow the prompts of the Easy Setup Wizard If LAN settings were changed from their default values in step 6 y...

Page 201: ...he PBX For details consult your network administrator If an external DHCP server is in use it must be able to use a client identifier option specified by RFC 2131 If an external DHCP server is in use the DHCP Server feature of the PBX must be disabled The PBX will not start properly if IP addresses cannot be assigned automatically by the DHCP server when the PBX has been set to obtain IP addresses...

Page 202: ...k Service 2 1 Server Feature DHCP in the PC Programming Manual 4 Click OK Note If an external DHCP server is in use do not enable the DHCP Server feature Doing so may allocate inappropriate IP addressing information to the devices 5 4 3 Installing the Virtual IP Cards to the PBX 1 Click Setup PBX Configuration Configuration Slot 2 Place the mouse cursor over the Virtual Slot and in the menu that a...

Page 203: ...d 6 Click OK Notice The activation key file can only be installed in the PBX with the MPR ID number entered when the activation key file was downloaded The activation key file cannot be reissued unless the mother board crashes Note You can click the provided link to directly access activation key information and programme the number of activated IP trunks and IP softphones For information about pr...

Page 204: ...ks Note If you have changed the value for Number of activated IP GW you must click Execute to restart the V IPGW cards for the change to take effect b In Number of activated IP Softphone type the number of IP softphones to be used through the IP Softphone IP Proprietary Telephone activation key 3 Click OK 204 Installation Manual 5 4 5 Configuration of the Activation Keys ...

Page 205: ...l treaty provisions RADVISION and its suppliers retain all rights not expressly granted 5 5 1 Assigning the Hunt Pattern The hunt pattern determines how to route incoming calls through virtual IP trunks to the PBX The procedure below demonstrates the process of programming the hunt pattern of the local PBX After the hunt pattern at the local PBX has been fully assigned repeat the procedure for the...

Page 206: ...V IPGW tab d Click GW Settings 2 In the Main tab do the following to configure the gateway entry for the remote PBX a In the GW Name cell type a unique identifier of the destination in the VoIP network b In the GW IP Address cell type the IP address of the destination gateway device c In the GW Group cell select None Note Having the value None for GW Group means that the destination gateway device...

Page 207: ...tarting digit of destination extension f In the Remaining Number of Digits cell type a number of digits to dial following the leading number g In GW No GW Group Selection select GW No h In the GW No cell select 1 the gateway entry for the destination gateway device at the remote PBX i Click OK Note For more details about gateway settings refer to 9 2 1 PBX Configuration 1 1 Configuration Slot Syst...

Page 208: ...lick OK 2 Note Before changing Numbering Plan settings when a V SIPEXT card or V UTEXT card is installed change the status of the card s to OUS a Click Setup PBX Configuration System b Click Numbering Plan c Click Main d Click the Features tab e In the TIE Line Access cell type the dialling number f Click OK 3 a Click Setup PBX Configuration Private Network b Click TIE Table c In the Own PBX Code ...

Page 209: ... card s to OUS a Click Setup PBX Configuration System b Click Numbering Plan c Click Main d Click the Other PBX Extension tab e In the Dial 3 digits cell type a starting digit of destination extension f Click OK 3 a Click Setup PBX Configuration Private Network b Click TIE Table c In the Leading Number cell type the starting digit of destination extension d Click OK Note For details about network ...

Page 210: ...Available SIP providers can be selected and a different SIP provider can be assigned to each virtual SIP gateway port Note It is necessary to import a SIP provider list file comma separated value CSV file in advance to use the automatic programming feature Follow the steps below to configure a SIP provider 1 Click Select Provider A dialogue box will appear Available virtual SIP gateway port number...

Page 211: ...s below to programme these 3 parameters 1 Click an Account tab 2 In the User Name column enter the user name provided by the SIP provider 3 In the Authentication ID column enter the authentication ID required for registration with the SIP server 4 In the Authentication Password column the authentication password used for registration with the SIP provider 5 Click OK Adding Settings to Provider Pro...

Page 212: ... IP PT the subnet mask address and the default gateway address to the IP PT the PBX s IP address must be assigned manually Follow the procedure below to assign the PBX s IP address If you need to set VLAN parameters follow the procedure described in 5 7 2 Setting VLAN Parameters after assigning the IP addresses without ending programming Note By assigning the PBX s IP address to one IP PT it is po...

Page 213: ...ondary PBX ENTER ENTER To the VLAN settings Press STORE To end programming To set VLAN parameters OR The IP PT will reboot and can then be registered to the PBX STORE Return to the Menu screen 1 1 For KX NT300 series Software version 2 00 or later only For KX NT500 series Software version 1 00 or later only 2 Optional for KX NT300 series Software version 2 00 or later only and KX NT500 series Soft...

Page 214: ...t PBX Press SP PHONE Press SP PHONE Select Primary PBX Press SP PHONE Select Secondary PBX Press SP PHONE To enter the IP address of the Secondary PBX if required PBX IP Address PBX IP Address Note For KX NT511 Users For details about operating the PROGRAM button and other buttons refer to For IP PTs in 5 7 1 Assigning IP Addressing Information To confirm the connection to the secondary PBX after ...

Page 215: ...amming Supply power to the IP PT PROG Press HOLD to return to the Menu screen HOLD Press VOLUME to select PBX VOL Press SP PHONE twice Press SP PHONE To the VLAN settings The IP PT will reboot and can then be registered to the PBX To end programming To set VLAN parameters OR Press STORE Installation Manual 215 5 7 1 Assigning IP Addressing Information ...

Page 216: ...es without ending programming KX NT300 series except KX NT321 and KX NT500 series except KX NT511 and KX NT551 Select Network ENTER Select Disable for DHCP setting ENTER IP Address 1 ENTER To set the IP address of the IP PT Select Default Gateway ENTER Default Gateway Address 3 ENTER To set the default gateway address if required To set the subnet mask address Select Subnet Mask ENTER Subnet Mask ...

Page 217: ...ress range 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 4 Optional for KX NT300 series Software version 2 00 or later only and KX NT500 series Software version 1 00 or later only Note The illustrations may differ from the buttons on your telephone Installation Manual 217 5...

Page 218: ...HONE Select DHCP Disable Press SP PHONE twice Press SP PHONE Select Subnet Mask Press SP PHONE Press SP PHONE Select Default GW Press SP PHONE Press SP PHONE Press HOLD to return to the Menu screen To enter the IP address of the Secondary PBX if required Select PBX IP Address Press SP PHONE Select PBX Press SP PHONE Select Secondary PBX Press SP PHONE Press SP PHONE PBX IP Address Press HOLD twice...

Page 219: ...t 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note For KX NT511 Users For details about operating the PROGRAM button and other buttons refer to For IP PTs in 5 7 1 Assigning IP Addressing Information To confirm the connection to the secondary PBX after assigning IP addressing information 1 turn the IP PT s power off and 2 hold the STORE button and 2 key while tu...

Page 220: ... PHONE Press VOLUME to select Subnet Mask VOL Press SP PHONE Press SP PHONE Press VOLUME to select Default GW VOL Press SP PHONE Press SP PHONE To the VLAN settings The IP PT will reboot and can then be registered to the PBX To end programming To set VLAN parameters OR Press STORE Press HOLD to return to the Menu screen HOLD Press HOLD to return to the Menu screen HOLD 1 Valid IP address range 1 0...

Page 221: ...he procedure described in 5 7 2 Setting VLAN Parameters after assigning the IP addresses without ending programming Note By assigning the PBX s IP address to one IP PT it is possible to assign the PBX s IP address to other IP PTs or IP CSs on the same LAN through system programming For details refer to 9 14 PBX Configuration 1 1 Configuration Slot Port Property V IPEXT Option Announce Mode in the ...

Page 222: ... Select Default Gateway ENTER Default Gateway Address 3 ENTER ENTER Subnet Mask Address 2 ENTER Select Subnet Mask Select IP Address To start programming Press SETUP when it is displayed SETUP Supply power to the IP PT Select PBX Return to the Menu screen PBX IP Address ENTER ENTER To enter the IP address of the PBX Select PBX IP Address Select Primary PBX ENTER ENTER Continued on next page 4 222 ...

Page 223: ...e 1 0 0 0 to 223 255 255 255 2 Valid subnet mask address range 0 255 0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 4 For KX NT300 series Software version 2 00 or later only For KX NT500 series Software version 1 00 or later only 5 Optional for KX NT300 series Software version 2 00 or later only and KX NT500 series Software version 1 00 or ...

Page 224: ... PHONE twice Press SP PHONE Select Subnet Mask Press SP PHONE Press SP PHONE Select Default GW Press SP PHONE Press SP PHONE Continued on next page Press HOLD to return to the Menu screen To enter the IP address of the PBX Select PBX IP Address Press SP PHONE Select PBX Press SP PHONE Select Primary PBX Press SP PHONE Press SP PHONE Press SP PHONE Select Secondary PBX Press SP PHONE To enter the I...

Page 225: ...0 255 0 255 0 255 except 0 0 0 0 and 255 255 255 255 3 Valid IP address range 1 0 0 0 to 223 255 255 255 Note For KX NT511 Users For details about operating the PROGRAM button and other buttons refer to For IP PTs in 5 7 1 Assigning IP Addressing Information To confirm the connection to the secondary PBX after assigning IP addressing information 1 turn the IP PT s power off and 2 hold the STORE bu...

Page 226: ...bnet Mask VOL Press SP PHONE Press SP PHONE Press VOLUME to select Default GW VOL Press SP PHONE Press SP PHONE Press HOLD twice to return to the Menu screen HOLD Press VOLUME to select PBX VOL Press SP PHONE twice Press SP PHONE To the VLAN settings The IP PT will reboot and can then be registered to the PBX To end programming To set VLAN parameters OR Press STORE PBX IP Address Press HOLD to ret...

Page 227: ...e PBX For details about registering the SIP phone refer to 5 8 1 Registering IP Telephones The IP address of the SIP phone the subnet mask address and the default gateway address must be assigned manually For instructions refer to the documentation of the SIP phone Note When the PBX is not in the same network as the SIP phone the IP address of the PBX must be assigned manually For instructions for...

Page 228: ...le File Transfer PBX to PC c Select the config file UT_ACS_xxyyyy cfg and then download it to your PC For more details about downloading files from a PBX to a PC refer to 7 2 2 Utility File File Transfer PBX to PC in the PC Programming Manual Note xx Site ID 2 digits yyyy Site name 1 Up to 32 characters 2 1 Spaces as well as the following characters in site names will be replaced with underscores ...

Page 229: ... screen press b Tap Settings c Tap About Phone d Touch and hold e Press 5 3 4 and then press Enter f Select On for Embedded web Note If no operations are made for 30 minutes the port will be closed again automatically 4 Access the Web user interface from the PC Note If a KX UT670 with software version 01 200 or lower is used with the PBX the KX UT670 must be reset to its factory default before you...

Page 230: ...files will be exactly the same Notice When the 2 UT_ACS configuration files do not match and if the SIP phone does not work properly contact an authorised Panasonic Factory Service Centre For Non KX UT Series SIP Phones including P SIP Using a DHCP server DHCP Server feature or an external DHCP server to automate the assignment of IP addressing information The IP address of the SIP phone the subne...

Page 231: ...ing a DHCP server DHCP Server feature or an external DHCP server when the IP CS is on a remote office LAN While the DHCP server automatically assigns the IP address of the IP CS the subnet mask address and the default gateway address to the IP CS the PBX s IP address must be assigned manually To assign the PBX s IP address refer to corresponding manuals for the IP CS If you need to set VLAN parame...

Page 232: ... must be assigned manually To assign the IP addressing information refer to corresponding manuals for the IP CS If you need to set VLAN parameters refer to corresponding manuals for the IP CS Note By assigning the PBX s IP address to one IP CS KX NS0154 only it is possible to assign the PBX s IP address to other IP PTs or IP CSs on the same LAN through system programming For details refer to 9 18 ...

Page 233: ...pt KX NT321 and KX NT500 series except KX NT511 and KX NT551 Select VLAN ENTER ENTER VLAN ID ENTER VLAN Priority 1 1 ENTER Press STORE STORE To set the VLAN ID for the primary port To set the VLAN ID for the secondary port To end programming 0 7 1 4094 0 4094 Only for KX NT55x Select Primary port ENTER VLAN ID ENTER VLAN Priority 1 ENTER 1 4094 0 4094 Only for KX NT55x Select Secondary port TO PC ...

Page 234: ...ss SP PHONE Select VLAN ID Press SP PHONE To set the VLAN ID for the secondary port VLAN ID VLAN Priority 1 1 4094 0 4094 Only for KX NT55x 0 7 Select VLAN Secondary Press SP PHONE Select VLAN ID Select Priority Press SP PHONE Press SP PHONE The IP PT will reboot and can then be registered to the PBX 1 The VLAN priority of the primary port must be set higher than the priority of the secondary port...

Page 235: ...LUME to select VLAN VOL Press VOLUME to select QoS VOL Press SP PHONE Press SP PHONE Press VOLUME to select VLAN Enable VOL Press SP PHONE Press SP PHONE Press SP PHONE Press STORE Press HOLD to return to the Menu screen HOLD The IP PT will reboot and can then be registered to the PBX Installation Manual 235 5 7 2 Setting VLAN Parameters ...

Page 236: ...different VLANs by assigning a separate VLAN ID to each port Follow the procedure below for all IP PTs on the network using appropriate VLAN IDs Note This feature is available only for KX NT511 KX NT551 KX NT553 and KX NT556 IP PTs VLAN settings configured through PT programming have priority over VLAN settings configured through the LLDP MED function To enable or disable the sending of LLDP packe...

Page 237: ...er assigning the IP addresses Select QoS ENTER The IP PT will reboot and can then be registered to the PBX VLAN ID 1 VLAN Priority 1 2 To set the Interval time for LLDP ENTER ENTER Select LLDP Secondary Return to the LLDP setting screen ENTER Select LLDP Interval INTERVAL 1 3600 1 The VLAN ID and the VLAN priority are set automatically for the primary port these are reference only However the VLAN...

Page 238: ...0 7 Select Priority Press SP PHONE VLAN Priority 1 2 Press SP PHONE To set the VLAN ID for the secondary port Select LLDP Secondary Press SP PHONE Select VLAN ID Press SP PHONE VLAN ID 1 0 4094 VLAN ID 1 To set the VLAN ID for the primary port Select LLDP Primary Press SP PHONE Select VLAN ID Select Priority 0 4094 To set the Interval time for LLDP Select LLDP Secondary Press SP PHONE Select LLDP ...

Page 239: ... priority are set automatically for the primary port these are reference only However the VLAN ID and the VLAN priority for secondary port must be set manually 2 The VLAN priority of the primary port must be set higher than the priority of the secondary port The larger the number the higher the priority Installation Manual 239 5 7 3 Setting LLDP Parameters ...

Page 240: ...0 series except KX NT511 and KX NT551 Select Diffserv ENTER To set the DS field value for the primary port To set the DS field value for the secondary port only for KX NT300 series To end programming Select Primary Port ENTER ENTER Diffserv 0 0 7 7 Return to the Diffserv setting screen ENTER Return to the Menu screen ENTER ENTER Select Enable ENTER Select Secondary Port TO PC Select Enable Press S...

Page 241: ...NE Select DS Enable Press SP PHONE Press SP PHONE Press SP PHONE Press HOLD to return to the Diffserv setting screen Select Secondary Port Select DS Enable Press SP PHONE Press SP PHONE Press SP PHONE Diffserv 0 0 7 7 The IP PT will reboot and can then be registered to the PBX Press HOLD until the Menu screen is displayed Note For KX NT511 Users For details about operating the PROGRAM button and o...

Page 242: ...ect QoS VOL Press SP PHONE Press VOLUME to select Diffserv VOL Press SP PHONE To end programming Press STORE HOLD Press VOLUME to select DS Enable VOL Press SP PHONE Diffserv 0 0 7 7 Press SP PHONE Press HOLD until the Menu screen is displayed The IP PT will reboot and can then be registered to the PBX 242 Installation Manual 5 7 4 Setting Diffserv Parameters ...

Page 243: ...e configuration of the IP ports is required Follow the procedure below to configure the port number of the IP ports Note If you wish to change the port number back to default enter 0 as the port number for the desired port To delete 1 character use CLEAR for KX NT300 series IP PTs and KX NT500 series IP PTs or use TRANSFER for KX NT265 KX NT321 KX NT511 and KX NT551 Installation Manual 243 5 7 5 C...

Page 244: ...rt Select Primary PBX Select Secondary PBX To configure the port number of DHCP Ports ENTER 1024 65535 ENTER Port No Select PTAP Client Port ENTER 67 1024 65535 ENTER Port No Select DHCP Server Port ENTER 68 1024 65535 ENTER Port No Select DHCP Client Port Press SETUP when it is displayed SETUP Continued on next page 1024 65535 Port No To configure the port number of PTAP Ports for the Secondary P...

Page 245: ...o the Menu screen Continued from previous page The IP PT will reboot and can then be registered to the PBX 1 For KX NT300 series Software version 2 00 or later only and KX NT500 series Software version 1 00 or later only 2 Optional for KX NT300 series Software version 2 00 or later only and KX NT500 series Software version 1 00 or later only Note The illustrations may differ from the buttons on yo...

Page 246: ...E Press SP PHONE Select Primary PBX Press SP PHONE Press SP PHONE 1024 65535 Port No Press SP PHONE Press SP PHONE 67 1024 65535 Port No Press SP PHONE Press SP PHONE 68 1024 65535 Port No Press SP PHONE Press SP PHONE Press SP PHONE Select PTAP Server 1024 65535 Port No Select Secondary PBX Press SP PHONE Press SP PHONE Press SP PHONE Continued on next page To configure the port number of PTAP Po...

Page 247: ... 65535 Port No Select FTP Client Data 1024 65535 Port No Press SP PHONE Press SP PHONE Press SP PHONE Press SP PHONE Press SP PHONE Press SP PHONE The IP PT will reboot and can then be registered to the PBX Note For KX NT511 Users For details about operating the PROGRAM button and other buttons refer to For IP PTs in 5 7 1 Assigning IP Addressing Information Installation Manual 247 5 7 5 Configura...

Page 248: ...35 Port No Press VOLUME to select PTAP Client VOL Press SP PHONE Press SP PHONE 1024 65535 Port No Press VOLUME to select DHCP Server VOL Press SP PHONE Press SP PHONE 67 1024 65535 Port No Press VOLUME to select DHCP Client VOL Press SP PHONE Press SP PHONE 68 1024 65535 Port No Press VOLUME to select FTP Server Ctrl VOL Press SP PHONE Press SP PHONE 21 1024 65535 Port No Press VOLUME to select F...

Page 249: ...ed To end programming Press HOLD to return to the Menu screen The IP PT will reboot in ECO mode Press SP PHONE Notice When a KX NT500 series IP PT is in ECO mode the following limitations are applied The second Ethernet port is disabled The port of the switching hub to which the telephone is connected must be 10 Mbps Fixed full duplex For KX NT500 series IP PTs software version V1 010 or later you...

Page 250: ...e Menu screen Press STORE STORE The IP PT will reboot in normal mode ENTER KX NT511 KX NT551 Select ECO Mode To start programming Press STORE Supply power to the IP PT Press PROGRAM while Searching is displayed To end programming Press HOLD to return to the Menu screen The IP PT will reboot in normal mode Press SP PHONE To start programming Select Off To end programming Note For KX NT511 Users For...

Page 251: ...the same way as Full Automatic mode 2 Non KX UT series SIP phones must always be registered to the PBX manually even if Full Automatic mode or Extension Number Input mode is selected 3 For details about registering IP CSs refer to the Installation Guide for the IP CS Note For KX UT series SIP phones the SIP extension password is automatically set to 1234 For IP softphones follow the same registrat...

Page 252: ...umber that is input for an IP PT has already been set to another extension registration by this mode will fail Note that some extension numbers are pre configured to other extensions by default Avoid using such numbers or delete them before starting the registration process Manual Mode For IP PTs or KX UT Series SIP Phones After connecting IP PTs or KX UT series SIP phones to the PBX over a networ...

Page 253: ...ion A dialogue box will appear Non registered available extension numbers and names are displayed on the left 3 a Highlight numbers and names and click the right arrow to select them for registration and then click Next b Click Next A screen will appear with information on the current IP PT or SIP phone extension number and name and index number for programming Note If the IP PT or SIP phone has b...

Page 254: ...card Virtual 32 Channel SIP Extension Card A menu will be shown under the mouse pointer d Click Port Property 2 Assign extension numbers to the SIP extensions If the Automatic Extension Number Set for Extension Card feature is enabled the extension numbers of SIP extension are automatically assigned To programme this feature refer to 9 36 PBX Configuration 1 3 Configuration Option New Card Install...

Page 255: ...t is possible to set an extension number as a password for each SIP extension automatically In order to set the password automatically do the following in substitution for step c of the procedure above a Click Copy to A screen will appear with information on assigned extension numbers for SIP extensions b Click Select All c Click Execute to copy each Extension Number to Password d Click Yes e Clic...

Page 256: ... the PBX match the registration is successful Note When programming the SIP extension the names of the corresponding fields may differ depending on the type of SIP phone you are using For details about the actual operation of SIP phones refer to the documentation of the SIP phone For certain SIP phones you may need to set a Sign in name which should consist of the extension number and the IP addre...

Page 257: ...er over the V IPEXT32 card Virtual 32 Channel VoIP Extension Card For KX UT series SIP phones Move the mouse pointer over the V UTEXT32 card Virtual UT Extension Card A menu will be shown under the mouse pointer d Click Port Property 3 Click De registration A dialogue box will appear Registered extension numbers and names are displayed on the left 4 a Highlight numbers and names and click the righ...

Page 258: ...Virtual UT Extension Card A menu will be shown under the mouse pointer d Click Port Property 2 Click Forced De registration A dialogue box will appear Registered extension numbers and names are displayed on the left 3 a Highlight numbers and names and click the right arrow to select them for de registration b Click Next A dialogue box will appear c Click OK A dialogue box will appear d Click Confi...

Page 259: ...ect Shelf c Move the mouse pointer over the V SIPEXT32 card Virtual 32 Channel SIP Extension Card A menu will be shown under the mouse pointer d Click Port Property 2 a Click the cell in the Connection column for the port of the SIP phone to de register b In the Command window click OUS to change the status of the port to OUS 3 Repeat step 2 for each SIP phone to de register 4 Delete either the ex...

Page 260: ...me via SBC when using the HTTPS protocol All the RTP packets in between the main site and the remote site is routed to the SBC for security and for IP address conversion When settings of remote extensions being used at remote sites are changed at the KX NS500 at the main site the reflection of the changes to the remote extension may require some time due to data transfer protocols Programming the ...

Page 261: ...ng to the protocol used by KX UT series SIP phones in the remote site When the KX UT series SIP phones are using HTTPS WAN Side IP information of the router at the main site Web Maintenance Console Parameter CWMP Port Number NAT CWMP Server HTTPS Port No For Data Download Port Number NAT SIP MLT Data Download Server HTTPS Port No When the KX UT series SIP phones are using HTTP WAN Side IP informat...

Page 262: ...Server Feature NTP 2 Select Enable 3 Click OK Programming the SBC The following items need to be configured on the SBC For information about configuring the SBC refer to the documentation of the SBC IP address of the KX NS500 Port numbers of the KX UT series SIP phones installed in the remote site IP address and subnet mask of the SBC LAN side IP address of the router at the main site WAN side IP ...

Page 263: ...g port forwarding on the router refer to the documentation of the router Port forwarding settings Router KX NS500 Configure the following items for port forwarding between the KX NS500 and the router Application LAN Side Port Number WAN Side Port Number CWMP HTTP CWMP HTTP Port No for SIP MLT Use the same value as in step 11 of Programming the KX NS500 NAT CWMP Server HTTP Port No Use the same val...

Page 264: ... under the mouse pointer d Click Port Property e Click Remote Place tab f Configure the items shown below Select a protocol HTTP HTTPS for Protocol for Remote SIP MLT Note When a SIP phone at remote site uses the internet to communicate with a KX NS500 use the HTTPS protocol for security If the connection is on VPN and protected you may use the HTTP protocol Change the value to Remote SBC for Phon...

Page 265: ...he SIP Phones are in a different LAN Remote site installation in 5 7 1 Assigning IP Addressing Information 5 Connect the KX UT series SIP phone to the LAN at the remote site 6 Register the KX UT series SIP phone to the KX NS500 as a remote extension a Click Setup PBX Configuration Configuration Slot b Move the mouse pointer over the V UTEXT32 card Virtual UT Extension Card A menu will be shown und...

Page 266: ...ons as follows Peer to peer communication is not supported for the built in Media Relay Gateway The number of terminals using TR 069 CWMP based HTTPS is limited For information about which telephone models support the built in Media Relay Gateway consult your dealer Programming the PBX with Built in Media Relay Gateway Follow the procedures below to configure remote port settings using Web Mainten...

Page 267: ... No for IP CS FTP Port Number NAT FTP Server Port No c Programme the following settings according to the protocol used by the KX UT series IP extensions and SIP extensions in the remote site Configure the following items in SIP Extension UT Extension WAN Side IP information of the router at the main site Web Maintenance Console Parameter SIP Port Number NAT SIP Proxy Server Port No d Programme the...

Page 268: ...rt No e Programme the following common settings in Option WAN Side IP information of the router at the main site Web Maintenance Console Parameter RTP IP Address NAT RTP IP Address SIP IP Address NAT SIP Proxy Server IP Address CWMP IP Address NAT CWMP Server IP Address IP Address NAT CWMP Server IP Address for Network Survivability NTP IP Address NAT NTP Server IP Address If necessary you can pro...

Page 269: ...P 2 Select Enable 3 Click OK Programming the router at the main site with Built in Media Relay Gateway Port forwarding settings Router PBX Configure the following items for port forwarding between the Media Relay Gateway and the router For the KX NT500 series Application LAN Side Port Number WAN Side Port Number PTAP Signalling PTAP UDP Port No Server refer to PC Programming Manual 9 15 PBX Config...

Page 270: ...7 PBX Configuration 1 1 Configuration Slot Card Property V IPCS Signalling PTAP UDP Port No Server refer to PC Programming Manual 9 17 PBX Configuration 1 1 Configuration Slot Card Property V IPCS MGCP Signalling MGCP UDP Port No Server refer to PC Programming Manual 9 17 PBX Configuration 1 1 Configuration Slot Card Property V IPCS NAT MGCP Server Port No for IP CS Use the same value as in step 5...

Page 271: ...ort No for SIP MLT Use the same value as in step 5 of Programming the PBX with Built in Media Relay Gateway HTTPS Data Transmission Protocol HTTPS Port No for SIP MLT Use the same value as in step 11 of Programming the PBX with Built in Media Relay Gateway NAT SIP MLT Data Download Server HTTPS Port No Use the same value as in step 5 of Programming the PBX with Built in Media Relay Gateway NTP 123...

Page 272: ...ster the IP CS For details refer to corresponding manuals of KX NS0154 2 Programme the settings for the IP CS a Click Setup PBX Configuration Configuration Slot b Click Virtual V IPCS4 c Move the mouse pointer over the V IPCS4 card Virtual 4 IP Cell Station Interface Card A menu will be shown under the mouse pointer d Click Port Property e Click the Remote Place tab f Configure the items shown bel...

Page 273: ... configuration No operation is required for the KX UT series SIP phone in the remote site Setting up KX UT series SIP phones without connecting to the KX NS500 at the main site and then sending them to the remote site 1 Log in to Web Maintenance Console of the site where the SIP phones will be registered 2 Click Utility File File Transfer PBX to PC 3 Select the config file according to the protoco...

Page 274: ...the same value as you selected for NAT SIP Proxy Server Port No in step 5 of Programming the PBX with Built in Media Relay Gateway in this section g Click OK 7 Register the KX UT series SIP phone For details refer to 5 8 1 Registering IP Telephones Note You can select HTTPS for Protocol for Remote SIP MLT only when Phone Location is set as Remote MRG If the KX UT series SIP phone does not work nor...

Page 275: ...ort in the PC Programming Manual 3 Click Setup Users User Profiles Select Rule of copy to extension name on the Option tab Rule A First Name space Last Name Rule B Last Name First Name 4 Click Setup Users User Profiles You can create multiple user profiles automatically by using the Add Range feature for extension numbers You can also set an extension number first name last name Unified Messaging ...

Page 276: ...o select whether the system keeps the two synchronised i e one changes when the other does For details about the setting refer to 10 9 PBX Configuration 2 9 System System Options Option 9 in the PC Programming Manual For instance when an extension number is changed the mailbox number of the mailbox assigned to that extension changes to match the new extension number However if a mailbox with the s...

Page 277: ...m the system in Mail sending Mail sender information name c Specify the e mail address for the e mail messages that will be sent from the system in Mail sending Mail Address d Specify the IP address or host name of the SMTP server to use in SMTP server for relay SMTP server address e Specify the port number of the SMTP server to use in SMTP server for relay SMTP server Port number f Specify the fo...

Page 278: ...e Unified Message tab 3 Click Download for Unified Messaging Plug in to access the download site for the IMAP Session Controller software Note For details about installing and setting up the IMAP Session Controller software refer to the User Manual Configuring IMAP Accounts By configuring an IMAP account subscribers can access the contents of their UM mailboxes through an e mail client All that is...

Page 279: ... SMTP server must be used i e the SMTP server used for existing mail accounts The following example setup procedure is for Microsoft Outlook 2010 Subscribers e mail client setting names and locations may differ 1 In Outlook 2010 select File and then Info 2 Click the Add Account button 3 Select Manually configure server settings or additional server types 4 Select Internet E mail and then click Nex...

Page 280: ...Example IMAP Account Settings Outlook 2010 280 Installation Manual 5 10 Programming E mail Integration for UM Voice ...

Page 281: ...tiple Subscriber Number provided by ISDN e g 21X 40XX Re creating all mailboxes IMPORTANT This procedure deletes all existing voice data all settings and all prompts from all mailboxes In this procedure voice data e g mailbox voice data personal greetings and settings e g the password are not deleted from the managers mailboxes Be sure to make a backup of any important data beforehand If mailbox n...

Page 282: ...user profile was already assigned to the related mailbox and extension number Mailbox Status Description Created The new mailbox was successfully created Failed The new mailbox was not created Assigned The mailbox already existed but was successfully assigned to the related extension number Exist The mailbox was already assigned to the related extension number Skipped The mailbox already existed b...

Page 283: ...Section 6 Methods of Stacking Expansion Units This section provides information about stacking expansion units Installation Manual 283 ...

Page 284: ... be removed from the AC inlet When installing or removing the optional service cards do not put pressure on any parts of the mother board Doing so may result in damage to the PBX Notice If there is already an Expansion Unit stacked and connected to an EXP M card installed in the Main Unit you can skip shutting down the Main Unit in the following procedures Note For information about starting the M...

Page 285: ...e Install 4 Select the Expansion unit connected to connection port 1 of the EXP M card and then click the arrow button 5 If a second stackable Expansion units is connected to connection port 2 of the EXP M card click the arrow button 6 Click OK when finished to complete pre installation Programming Expansion unit To programme Expansion Units that are stacked with the Main Unit use Web Maintenance ...

Page 286: ...286 Installation Manual 6 1 Methods of Stacking Expansion Units ...

Page 287: ...Section 7 Troubleshooting This section provides information on the PBX and telephone troubleshooting Installation Manual 287 ...

Page 288: ...e is no unwanted firewall in the IP network IP PTs SIP phones do not operate DSP card malfunction Replace the corresponding card Mother board malfunction Replace the mother board be sure to turn off the PBX when replacing Not enough activation keys Purchase additional activation key codes Please consult a certified dealer for details IP PT SIP phone not registered Register the corresponding IP PT ...

Page 289: ... and turn the power switch back on Noise on external paging Induced noise on the wire between the PBX and the amplifier Use a shielded cable as the connection wire between the PBX and amplifier A short shielded cable is recommended Distorted external music Excessive input level from external music source Decrease the output level of the external music source by using the volume control on the musi...

Page 290: ...he LED of the Expansion Unit card is not green The LAN cable is not connected properly Check the LAN cable connections There was a failure in the stacking card Replace the stacking EXP M card 290 Installation Manual 7 1 1 Installation ...

Page 291: ... you dial an extension Connection between the PBX and an SLT that is polarity sensitive PBX CAUSE The T is connected to the R SOLUTION T R T R Extension Reverse the connections of the T R Yes Connection between the PBX and an SLT CAUSE SOLUTION If a telephone equipped with an A A1 relay is connected to the PBX set the A A1 relay switch of the telephone to OFF Use the correct cord the inner 2 wires...

Page 292: ...ddress or default gateway address was entered Check each parameter and enter the correct value The Ethernet cable is not connected correctly Check the Ethernet cable connections The DHCP server is not active Restart the external DHCP server Confirm whether the DHCP Server feature is enabled Disable DHCP and re enter settings as appropriate Whenever you try to make calls using a SIP phone a busy to...

Page 293: ... There is a problem in the wiring Disconnect all cabling between the PBX and SLTs and restart the PBX After restarting if operation is normal there is probably a problem in the wiring or connection For example there might be a short circuit in the switchboard or cabling Note This solution does not apply to the power failure ports ports 1 2 on the pre installed MCSLC card The SLT circuitry is damag...

Page 294: ...stops operating SDRAM error ERR 1006 0000 HARDWARE ERROR Displays error and stops operating SRAM error ERR 1007 0000 HARDWARE ERROR Displays error and stops operating Sub CPU malfunction for Self Labelling ERR 1051 0000 SOFTWARE ERROR Displays error and stops operating PBX software version error Consult your network administrator ERR 2001 XXXX SYSTEM ERROR Resets and displays error for 5 seconds w...

Page 295: ...displays error for 5 seconds while starting up Sound hardware control error ERR 2009 XXXX MGCP SERVER REJECTION Resets and displays error for 5 seconds while starting up Error information from the PBX MGCP server Consult your network administrator ERR 2010 0000 HARDWARE ERROR Resets and displays error for 5 seconds while starting up Communication error with sub CPU for Self Labelling If this error...

Page 296: ...X When the PBX is set to obtain IP addressing information automatically and the PBX is not able to obtain appropriate IP addressing information from an external DHCP server the PBX starts up with its default IP addresses and the STATUS indicator on the front of the cabinet turns red For the default IP addresses refer to 5 3 Starting Web Maintenance Console Operation If the PBX does not operate pro...

Page 297: ... 1 Confirm that the System Mode Switch is in the NORMAL position 2 Start the Web Maintenance Console 3 Log in using the Installer level account 4 On the Home screen click Maintenance System Control System Reset Timed Reset 5 Set the Site Reset Mode and Reset Time for the system reset For details about the settings refer to the PC Programming Manual 6 Click Apply or OK to set the system reset The P...

Page 298: ...mple Station Message Detail Recording SMDR 01 01 10 01 00AM MJ ALM 014 00 10000 FAN Alarm 01 01 10 01 39AM MN ALM 091 00 10000 PT connection over 1 2 3 4 5 6 Description Item Description 1 Date The date of the error detection 2 Time The time of the error detection 3 Level Minor MN ALM Displays minor errors which affect only a certain part of system operation Major MJ ALM Displays major errors whic...

Page 299: ...r sub codes refer to 7 3 1 Utility Log Error Log in the PC Programming Manual 6 Error Message A description of the error 7 Log Information Clicking this button displays a list of errors and solutions in PDF format as shown below Sample List of Errors and Solutions For each error code the error message probable cause and solutions are explained Installation Manual 299 7 1 6 Troubleshooting by Error...

Page 300: ...300 Installation Manual 7 1 6 Troubleshooting by Error Log ...

Page 301: ...Section 8 Networking Information This section provides information about topics such as using the PBX in a VoIP network and the TCP ports used by the PBX Installation Manual 301 ...

Page 302: ... telephone network the high cost of long distance communication is virtually eliminated To establish a VoIP network the virtual cards are used according the requirement of the network For details about virtual cards see 4 4 Virtual Cards The following diagrams illustrate VoIP network with i a remote office LAN and ii another PBX installed at different location Note Panasonic IP Cell Station IP CS ...

Page 303: ... Parameter Description IP telephone IP Address Identifies the location of IP telephones on the network Each IP telephone must have a unique IP address Subnet Mask Address Defines which digits of an IP address are used for the network address and the host address at each network location The IP addresses of the IP telephones and the PBX must fall within the same subnet as that of the default gatewa...

Page 304: ... satellite communications where quality of service cannot be guaranteed Examples of recommended IP networks Digital Leased Line IP VPN Virtual Private Network Frame Relay Not recommended Satellite communications Very Small Aperture Terminal system VSAT etc Note Peer to peer calls between IP telephones installed at different locations may not be possible if packet communication cannot be establishe...

Page 305: ...d IP Telephone Note The DHCP Server feature is disabled by default To enable the feature refer to 5 4 2 Enabling the DHCP Server Feature An IP telephone and the mother board DSP card cannot request IP addresses from a DHCP server on another LAN connected through an IP network They can only receive IP addresses from a DHCP server on the same LAN Therefore when IP telephones are located on several L...

Page 306: ...LAN settings for the secondary port apply to data transmitted by a PC connected to the IP telephone When sending packets the IP telephone can attach information on which VLAN the packets are to be transmitted over VLAN Tagging The switching hub that receives these packets reads the VLAN information and sends the packets over the appropriate VLAN This helps to ensure bandwidth for IP telephone voic...

Page 307: ...tions must be assigned only to the secondary port of the IP telephone Any VLAN settings assigned to the PC LAN card must be disabled These settings can usually be identified by 802 1Q 802 1p or VLAN in their name If you are using an IP telephone with a primary port only e g KX NT265 a PC cannot be connected to the IP telephone 8 1 4 Jitter Buffer When voice signals are packetised and transmitted i...

Page 308: ...atic IP addresses which must be programmed to each IP telephone on the network Note When the DHCP Server feature is disabled and external DHCP servers are not used static IP addressing must also be enabled for all IP telephones Does only a single router provide access to the IP network In a dual network 2 routers provide access to the IP network as shown in the diagram below However only one route...

Page 309: ...the use of an SBC will avoid this problem Note An SBC is not required for Connections via a Wide Area Ethernet or LAN Connections via IP VPN An SBC is required for Connections via a public IP network Router Global IP Address Domain Local IP Address Domain Local IP Address Domain Connection via IP VPN IP VPN Router Switching Hub Switching Hub Local IP Address Domain Connection via Wide Area Etherne...

Page 310: ...Global IP Address Domain Local IP Address Domain Local IP Address Domain Connection via Public IP Network Public IP Network Router SBC Router 310 Installation Manual 8 1 6 Network Configuration ...

Page 311: ...k interface the longer the transmission delays This is because a certain amount of delay is inevitable when packets go through each network device To prevent unnecessary delays it is recommended to connect the PBX as close to the IP telephones and the IP network interface as possible so that the number of the network devices is kept to a minimum IP Network Router Router Switching Hub Switching Hub...

Page 312: ...work conditions For more information consult your network administrator Are layer 2 or higher switches used Use of repeater hubs can increase the network load and therefore may result in degradation in speech quality To ensure high speech quality use only layer 2 or higher switches Use of layer 2 or higher switches is also strongly recommended for connecting IP telephones Note Note that the port o...

Page 313: ...eader of IP packets The V IPGW card has the ability to set the ToS field of outgoing voice packets When the card is appropriately configured the router can give voice packets from the card higher priority Consult your network administrator when setting the ToS field as the setting value must conform to the router s specifications Note Some switches also permit the configuration of priority control...

Page 314: ...rogramming Manual If the NTP server feature is enabled Case 1 An NTP server is specified in Web Maintenance Console The SIP phones use the specified IP address and contact the NTP server directly Case 2 An NTP server is not specified in Web Maintenance Console The SIP phones use the IP address of the PBX as their NTP server The PBX acts as an NTP server for the SIP phones To specify the IP address...

Page 315: ... TIE line network All units can be programmed from one location Resource sharing allows users to interact as if they were all connected to one PBX which eliminates the need to manage information such as PBX access codes 1 NS Net is a network protocol only used for Panasonic products IP Network Master Unit KX NS1000 Slave Units Up to 15 Units KX NS1000 Conditions Only a KX NS1000 can serve as a Mas...

Page 316: ...in one country area Operation cannot be guaranteed for One look networks that span multiple countries areas For information about compatible equipment in your country area when the PBX is used as Slave unit consult your dealer References For details about programming and using One look network refer to the appropriate documentation for the KX NS1000 316 Installation Manual 8 2 1 One Look Network w...

Page 317: ...e IP Networks A huge degradation in speech quality will be produced when calls are made through multiple IP networks as shown below therefore it is recommended that you avoid establishing a VoIP network in this fashion IP Network 1 IP Network 2 PSTN BRI QSIG etc IP Network 1 IP Network 2 Installation Manual 317 8 3 1 Avoid Multiple IP Networks ...

Page 318: ...ed In addition there may be an adverse effect on the performance of other applications e g e mail or Web applications that use the same network Therefore care must be taken when assessing bandwidth requirements Inform your network administrator of the required bandwidth and make sure that the network can support VoIP communications even under conditions of maximum network traffic Bandwidth Assessm...

Page 319: ... speech quality the V IPGW card provides the more bandwidth the card requires Via LAN Codec Packet Sending Interval 20 ms 30 ms 40 ms 60 ms 90 ms G 711 87 2 kbps 79 5 kbps 75 6 kbps 71 7 kbps G 729A 31 2 kbps 23 5 kbps 19 6 kbps 15 7 kbps Via WAN PPP Point to Point Protocol Codec Packet Sending Interval 20 ms 30 ms 40 ms 60 ms 90 ms G 711 84 kbps 77 3 kbps 74 kbps 70 7 kbps G 729A 28 kbps 21 kbps ...

Page 320: ... card supports a total of 8 ports each having 2 separate channels By disabling some of the ports you can reduce the bandwidth required for VoIP communications To limit the number of VoIP channels Set the status of the ports you wish to disable starting from the highest numbered port to OUS For example if you wish to use only 10 of the available 16 virtual VoIP channels i e disable 6 channels set p...

Page 321: ...5 Codecs G 711 a law and µ law G 729A Voice Operations Echo Cancellation 48 ms Jitter Buffer 200 ms VAD Voice Activity Detection 1 PLC Packet Loss Concealment DTMF Relay Inband Outband RFC2833 Outband H 245 Fax Relay G 711 Inband T 38 Protocol Function RTP RTCP 1 VAD is only available for codec G 711 Installation Manual 321 8 3 4 Virtual VoIP Gateway Card Specifications ...

Page 322: ...et access an ISP provides voice communication on the Internet for free In this way with VoIP technology based on the SIP protocol the cost of voice communication can be much cheaper than conventional telephone networks A maximum of 4 V SIPGW16 cards can be installed to the virtual slots of the PBX The channel capacity of the card allows users to connect to up to 32 different ISP ITSPs V SIPGW Conn...

Page 323: ...e address which the SIP Server recognises as the destination IP address to reply to is actually the local IP address of the PBX not the global IP address of the router Therefore if the SIP Server receives a SIP message from the PBX and sends a message back to the PBX using the address stored in the SIP message the packet information will not reach the PBX STUN Servers function to solve the global ...

Page 324: ...SIP Server PBX with V SIPGW Card ISP ITS ISP ITSP ISP ITS ISP ITSP ISP ITSP ISP ITSP Router NAT enabled PC IP PT Switching Hub Note If an ISP ITSP uses a device such as SBC Session Border Controller you may not have to enable the NAT Traversal feature A STUN Server is supplied by an ISP ITSP and not included with the PBX 324 Installation Manual 8 4 1 IP Telephony Service ...

Page 325: ...rmation consult your network administrator 8 4 3 Router Requirements Port Forwarding It may be necessary to set the NAT router so that it forwards the incoming packets to the IP address of the V SIPGW card if all of the following conditions are met the PBX uses a STUN server a V SIPGW card is located under a NAT router incoming packets are routed to a SIP Client port or NAT Voice RTP UDP port indi...

Page 326: ...he following points about the type of codec and packet sending interval in terms of the speech quality The speech quality of the codecs varies as follows G 711 High G 729A Low The shorter the packet sending interval the higher the speech quality The higher the speech quality the V SIPGW card provides the more bandwidth the WAN requires Codec Packet Sending Interval 10 ms 20 ms 30 ms 40 ms 50 ms 60...

Page 327: ...ng rport RFC4028 Session Timer Codecs G 711 a law and µ law G 729A Voice Options Echo Cancellation 48 ms Jitter Buffer 200 ms VAD Voice Activity Detection 1 PLC Packet Loss Concealment DTMF Relay Inband Outband RFC2833 Outband SIP INFO Fax Relay G 711 Inband T 38 Protocol Function RTP RTCP DNS A SRV NAT Traversal STUN QoS ToS field setting in IP header of RTP RTCP 1 VAD is only available for codec...

Page 328: ...ther PBX without explicit configuration Conditions PBXs in an H 323 QSIG network must be connected over a private IP network Bandwidth Requirements Refer to 8 3 3 Bandwidth Assessment Required Items V IPGW Virtual VoIP Gateway Card Note The following activation key is required for enhanced QSIG network features NDSS Centralised Voice Mail etc KX NSN002 Activation Key for QSIG Network QSIG Network ...

Page 329: ...ble Fixed 25 TCP UDP SMTP Server Changeable 53 UDP DNS Server Fixed 67 UDP DHCP Server Changeable 68 UDP DHCP Client Changeable 80 TCP HTTP Server Changeable 123 UDP NTP Server Fixed 143 TCP IMAP Server Changeable 161 UDP SNMP Server Changeable 443 TCP HTTPS Server Changeable 1717 UDP Connectionless UDP Changeable 1718 TCP Connectionless TCP Changeable 1719 UDP H 225 RAS Changeable 1720 TCP H 225 ...

Page 330: ...tion Changeable 33478 UDP STUN Client Changeable 33702 UDP ACS MDW WSD Server Fixed 35060 UDP SIP UA CO Changeable 37547 TCP CWMP Server Changeable 37580 TCP HTTPS Server Changeable 39300 UDP PTAP for IP CS Changeable 40000 40095 TCP UDP FTP FTPS Data Server Changeable 50000 65535 Ephemeral UDP SNMP TRAP Client Fixed TCP UDP FTP Client TCP UDP FTP FTPS Data Client UDP NTP Client UDP DNS Client UDP...

Page 331: ...or Optional DSP Card Port Number Protocol Application Client Server Changeable Fixed 12000 13535 UDP RTP RTCP Changeable 16000 18047 UDP RTP RTCP for NAT traversal Changeable Installation Manual 331 8 6 Port Security ...

Page 332: ...332 Installation Manual 8 6 Port Security ...

Page 333: ...Section 9 Appendix This section provides information about System Prompt Languages and the revision history Installation Manual 333 ...

Page 334: ... languages stored in the System Memory KX NS500 Suffix AG BR BX LA NE No 1 Primary LA Spanish BR Portuguese US English US English UK English No 2 US English US English LA Spanish LA Spanish Spanish No 3 French French French No 4 German No 5 Dutch No 6 Italian No 7 Swedish No 8 KX NS500 Suffix RU SU UC UE No 1 Primary Russian US English Ukrainian US English No 2 Ukrainian LA Spanish Russian LA Span...

Page 335: ...aching a Ferrite Core 4 2 9 19 inch Rack Mounting 4 5 2 PRI30 E1 Card KX NS5290CE 5 1 Overview of Web Maintenance Console 5 2 PC Connection 5 3 Starting Web Maintenance Console 5 4 1 Easy Setup Wizard 5 7 1 Assigning IP Addressing Information 5 7 3 Setting LLDP Parameters 5 7 4 Setting Diffserv Parameters 5 8 1 Registering IP Telephones 5 8 2 De registering IP Telephones 5 8 4 Installing IP Phones...

Page 336: ... Cards 4 6 1 EXP M Card KX NS5130 4 8 1 Maximum Cabling Distances of the Extension Wiring Twisted Cable 5 4 5 Configuration of the Activation Keys 5 7 1 Assigning IP Addressing Information 5 8 1 Registering IP Telephones 5 8 2 De registering IP Telephones 7 1 5 Restarting the PBX 336 Installation Manual 9 2 2 PFMPR Software File Version 004 2xxxx ...

Page 337: ...Installation Manual 337 Notes ...

Page 338: ...System Networks Co Ltd 2014 For Future Reference Please print record and retain the following information for future reference The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft Note MODEL NO SERIAL NO DATE OF PURCH...

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