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Hold
Hold
(to be Retrieved from
Another Extension)
Transfer to Trunk
Transfer to
Extension
Mode 2
(Default)
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
Trunk Access No.
Flashing the
hookswitch
+
Extension No.
Mode 3
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
Hold Feature No.
+
Trunk Access No.
Flashing the
hookswitch
+
Extension No.
Mode 4
Flashing the
hookswitch
+
Hold Feature No.
+
Going on-hook
Flashing the hookswitch
+
Hold Feature No.
+
Hold Feature No.
+
Going on-hook
Flashing the
hookswitch
+
Hold Feature No.
+
Trunk Access No.
Flashing the
hookswitch
+
Hold Feature No.
+
Extension No.
*1
These operations must be performed when the held call is intended to be retrieved from another extension using the holding
extension number.
If the following occurs frequently with an SLT, choose "
Mode 2
", "
Mode 3
", or "
Mode 4
":
a.
When an SLT user receives a call, reorder tone is heard or nobody answers the call.
b.
When an SLT user goes off-hook, reorder tone is heard instead of a dial tone.
If a call is not terminated after going on-hook, the above cases occur. To avoid these problems, choose
"
Mode 2
", "
Mode 3
", or "
Mode 4
". Every call will be terminated unless the Hold feature number is entered
after flashing the hookswitch in Mode 2, Mode 3, and Mode 4.
•
Hold Alarm tone pattern has a default. (
®
PC Programming Manual References
10.3 PBX Configuration—[2-3] System—Timers & Counters—Dial / IRNA / Recall / Tone
→
→
Recall—Disconnect after Recall (x60s)
10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main—Features
→
Call Hold / Call Hold Retrieve
→
Call Hold Retrieve : Specified with a Holding Extension Number
→
Hold Retrieve : Specified with a Held CO Line Number
10.9 PBX Configuration—[2-9] System—System Options
PT Operation—Automatic Hold by ICM / CO / ICD Group Key
PT Programming Manual References
192
Feature Guide
2.13.1 Call Hold
Summary of Contents for KX-NS500
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Page 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Page 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Page 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Page 325: ...Section 3 Unified Messaging System Feature Guide 325...
Page 375: ...Section 4 Network Features Feature Guide 375...
Page 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Page 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Page 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Page 561: ...Section 6 Appendix Feature Guide 561...
Page 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Page 579: ...Feature Guide 579 Notes...