7.3 Utility—Log
7.3.1 Utility—Log—Error Log
Collects and displays system error information.
Whenever there is a system failure, the PBX stores the error code generated. The connected PC collects all
of these codes, along with other information, and displays an explanatory error message.
This screen can be accessed only in On-line mode.
The functions of the buttons on this screen are as follows:
Button
Function
Cancel
Closes the Error Log screen without saving.
Save
Saves the currently displayed Error Log information as a text file.
Minor
Displays minor errors, which affect only a certain part of system operation.
Major
Displays major errors, which affect operation of the whole system, or result in
system failure.
Clear
Erases the stored error log information from both the screen and the PBX.
Log Information
Displays probable causes of the errors and their solutions.
The items displayed on screen are as follows:
Item
Description
Date
The date of the error detection.
Time
The time of the error detection.
Error Code
The 3-digit error code assigned by the PBX.
Sub Code
SMDR
:
The 8-digit sub code of the relevant hardware (BBWXYYZZ).
Web Maintenance Console
:
The 6-digit sub code of the relevant hardware (WXYYZZ).
For information about the digits of the Sub Code, refer to table "Sub Code
Details" below.
Error Message
A description of the error.
Log Information
Displays probable causes of the errors and their solutions.
Sub Code Details
Sub Code
Description
BB
00
108
PC Programming Manual
7.3.1 Utility—Log—Error Log
Summary of Contents for KX-NS300CN
Page 12: ...12 PC Programming Manual Table of Contents ...
Page 18: ...Table 2 For NE model 18 PC Programming Manual 1 1 3 Entering Characters ...
Page 19: ...Table 3 For RU UC model PC Programming Manual 19 1 1 3 Entering Characters ...
Page 20: ...Table 4 For Greece 20 PC Programming Manual 1 1 3 Entering Characters ...
Page 30: ...30 PC Programming Manual 1 2 2 PC Programming Using Off line Mode ...
Page 50: ...50 PC Programming Manual 2 3 Frequently Asked Questions FAQ ...
Page 56: ...56 PC Programming Manual 3 1 Home Screen ...
Page 74: ...74 PC Programming Manual 5 4 System Control System Shutdown ...
Page 164: ...164 PC Programming Manual 8 4 2 Users ICDG Management ACD Report ...
Page 622: ...622 PC Programming Manual 13 5 PBX Configuration 5 5 Optional Device External Sensor ...
Page 646: ...646 PC Programming Manual 15 5 PBX Configuration 7 5 TRS Miscellaneous ...
Page 658: ...658 PC Programming Manual 16 7 PBX Configuration 8 7 ARS Authorisation Code for TRG ...
Page 684: ...684 PC Programming Manual 18 4 PBX Configuration 10 5 CO Incoming Call Miscellaneous ...
Page 702: ...702 PC Programming Manual 19 3 PBX Configuration 11 3 Maintenance Air Synchronisation ...
Page 774: ...774 PC Programming Manual 23 4 UM Configuration 4 4 Service Settings Holiday Table ...
Page 798: ...798 PC Programming Manual 24 4 UM Configuration 5 4 System Parameters Parameters ...
Page 829: ...Feature Programming References PC Programming Manual 829 ...