2.2.5 Operator Features
Description
Any extension or Incoming Call Distribution (ICD) group can be designated as an operator.
This PBX supports the following types of operators:
Type
Description
PBX operator
An extension or incoming call distribution group can be assigned as a
PBX operator for each time mode (day/lunch/break/night).
Tenant operator
An extension or incoming call distribution group can be assigned as a
tenant operator. The tenant operator may be the extension or incoming
call distribution group of another tenant.
[Example]
Extension 110 in tenant 1 is the tenant operator of tenant 3.
Operator Call:
An extension user can call an operator by dialling the preprogrammed Operator Call feature number. The
destination of the Operator Call depends on the following:
–
If the Tenant Service is not in use:
The call is directed to the PBX operator according to the corresponding time mode.
–
If the Tenant Service is in use:
The call is directed to the extension’s tenant operator. If a tenant operator is not assigned, the call is directed
to the PBX operator. In this case, the current time mode of the extension’s tenant is used to determine the
PBX operator that the call is directed to.
If neither a tenant operator nor a PBX operator is assigned, the caller will hear a reorder tone.
Conditions
•
A single extension or incoming call distribution group can be assigned as both a tenant operator and the
PBX operator.
•
Tenant operators can be assigned individually for multiple tenants.
PC Programming Manual References
PBX Operator—Day, Lunch, Break, Night
PT Programming Manual References
Feature Guide References
2.2.3 Tenant Service
3.1 Capacity of System Resources
User Manual References
1.2.1 Basic Calling
1.11.1 Using the Telephones in a Hotel-type Environment (Hospitality Features)
412
Feature Guide
2.2.5 Operator Features
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Call Handling Features Feature Guide 13...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Page 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Page 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Page 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Page 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Page 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Page 445: ...Section 3 Appendix Feature Guide 445...
Page 461: ...Index Feature Guide 461...
Page 467: ...Feature Guide 467 Notes...