1.1.1.6 Intercept Routing
Description
Provides automatic redirection of incoming trunk and intercom calls. There are three types of Intercept Routing
as follows:
Feature
Description
Intercept Routing—No Answer
(IRNA)
If a called party does not answer a call within a preprogrammed time
period (IRNA Timer), the call is redirected to the preprogrammed
destination.
Intercept Routing—Busy
If a called party is already handling a call, new calls are handled as
follows:
–
The call is redirected to the preprogrammed Intercept Routing—
Busy destination.
–
If an Intercept Routing—Busy destination is not enabled, the
caller will hear a busy tone. However, if the call is made through
an ELCOT/LCOT or T1 [LCOT/GCOT] card, the caller hears a
ringback tone.
Intercept Routing—DND
If a called party is in DND mode, the call is redirected to the
preprogrammed destination.
Intercept destinations can be assigned to extension ports.
®
6.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination—
called party does not answer—Day, Lunch, Break, Night
®
6.10 [4-2-1] Portable Station—Extension Settings—Intercept Destination—
called party does not answer—Day, Lunch, Break, Night
®
[604] Extension Intercept Destination
When the original destination is:
The Available Intercept Destination is:
•
Wired Extension (PT/SLT/SIP Extension/
T1-OPX)
•
PS
The destination assigned to the original extension.
6.1 [4-1-1] Wired Extension—Extension Settings—
Intercept Destination
→
Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
→
Intercept Destination—When Called Party is
6.10 [4-2-1] Portable Station—Extension Settings—
Intercept Destination
→
Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
→
Intercept Destination—When Called Party is
®
[604] Extension Intercept Destination
28
Feature Guide
1.1.1 Incoming Trunk Call Features
Summary of Contents for KX-NCP500
Page 13: ...Section 1 Call Handling Features Feature Guide 13...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Page 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Page 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Page 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Page 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Page 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Page 445: ...Section 3 Appendix Feature Guide 445...
Page 461: ...Index Feature Guide 461...
Page 467: ...Feature Guide 467 Notes...