CCL 832SU Operating & Programming Manual Download | Manualshive

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Operating / Programming Manual & Warranty Document

Model:

832X / 832SU

We extend a warm welcome to you on becoming a part of the Copper Connections family.
Our service support Engineers shall be working hard through our channel partners to ensure your satisfaction
with the product and after sales services.
We welcome your feedback / query at [email protected]

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Contents

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Introduction
Installation
Terminologies Used
Programming the PBX
ALARM
Allowed Table
Auto Call Back
Auto Call Disconnection
Auto Attendant Operations

Auto Attendant Mode settings

Auto Attendant Message Modes
Auto Attendant Night Message
Auto Attendant Voice message of 20 Secs
Auto Day/Night Mode
Barge-In
Call Forward
Call Pick-Up
Call Parking
Checking Extension  PBX Version
CLI (Calling Line Identification)
CLI Transferable / Internal CLI
CLI

– Digits addition

CLI Recieving Mode  (DTMF / FSK / Auto)
CLI Transmitting Mode  (DTMF / FSK)
Conference- Internal
Conference with 1 Junction & 1 Ext
Conference with 2 Junctions
DATE and TIME Setting
Day / Night Mode
Denied Table

– A

Denied Table

– B

Do Not Disturb (DND)
Door Phone

Door Phone Call Forward to Mobile

Door Lock

1
2
3
...
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Summary of Contents for 832SU

Page 1: ...Call Back Auto Call Disconnection Auto Attendant Operations Auto Attendant Mode settings Auto Attendant Message Modes Auto Attendant Night Message Auto Attendant Voice message of 20 Secs Auto Day Night Mode Barge In Call Forward Call Pick Up Call Parking Checking Extension Number PBX Version CLI Calling Line Identification CLI Transferable Internal CLI CLI Digits addition CLI Recieving Mode DTMF F...

Page 2: ...ing For Service Engineer UCD Group Technical Specifications Warranty claim details NOTE Copper Connections reserves the right to alter equipment specifications and description contained herein and makes no commitment to update or keep current the information herein All information herein is subject to change at any time without notice No part of this publication shall be deemed to be part of any c...

Page 3: ...re The Shield point of the Plug is the common point Whenever Door Lock operation command is given by any Extension the Shield Point shorts with the following points of the Jack Tip point of the Plug in case of the 2nd Door Lock Next to the Tip point of the Plug in case of the 1st Door Lock The above shorting acts as a simple switch Note 2nd Door Lock operation is Optional Music For connecting Exte...

Page 4: ...sy Junction lines get free following is the procedure Dial 0 8 Get engaged tone Dial Keep the handset down As soon as any one of the busy Junction lines gets free the Extension will ring It will ring once and the user can pick handset within 10 secs to get connected to the Junction line From Busy Extensions To get a call back when any of the busy Extension gets free following is the procedure Dial...

Page 5: ...als a wrong number a Disconnect Junction Line 0000 160 b Transfer the call to Operator 0000 161 If operator is busy call will ring as per programmed junction landing in Simultaneous Round Robin c Transfer the call as defined in Junction Landing 0000 1616 Default Call is transferred to Operator 2 Options when called extension in busy or not answered a Disconnect Junction Line 0000 166 b Transfer th...

Page 6: ... as normal auto attendant mode 0000 25 J 0 Where J junction number 1 8 Format SD Card with FAT16 FAT32 format and make a folder named 01 Put these 3 files with File name in folder 01 001 welcome msg mp3 20secs 002 Busy Msg mp3 8secs 003 No answer msg mp3 8secs Note File name before dash is fixed after that it can be any name and file extension must be mp3 Multilayer auto attendant setting Optional...

Page 7: ...r Mon 7 for Sat A P 0 for AM 1 for PM HH Hour 01 12 MN Minute 00 59 1st A P HH MN is for Day mode time 2nd A P HH MN is for Night mode time Barge In Extension number 601 and 602 has the facility to barge into any Extension or Junction Line and over hear or talk in conference 0000 22 NN to add a Ext Number in barge in allowed table Maximum 5 extns default is 601 602 0000 22 to reset it default 601 ...

Page 8: ...ng the following program Dial 0000 184 TT Where TT 01 99 Ring Time in seconds Default value 20 secs Note The time entered here should be less than the Internal Call Ringing Time Call Pick Up PBX has various codes for call pick up as detailed below Dial 5 or Dial 9 To pick up an incoming Junction call ringing on another extension It will pick the calls in following priority Junction call being tran...

Page 9: ...elephone number is displayed on the LCD of the CLI phone When an extension calls another extension Extension number is displayed on the LCD of the CLI phone CLI Digits addition Some CLI Telephones cannot display less than 4 digit numbers In that case if the PBX extension numbers are less than 4 digits then additional dummy Zeros need to be added by the PBX Procedure To Enable Dial 0000 180 1 To Di...

Page 10: ...ne for the day mode and one for the night mode To change the system to Day Mode Dial 20 To change the system to Night Mode Dial 21 Default Day Mode Note The command can be given from the programming extensions only i e 601 602 603 and 604 Denied Table A Numbers to be disallowed to extensions whose L 4 are to be defined in this table For value of L refer Junction Dialing Controls This table has 16 ...

Page 11: ... removed from Door Phone Calls ringing Note Maximum 8 Extensions can be defined for Door Phone call Out of these 8 two extensions 601 and 602 are fixed Extensions cannot initiate call to talk to Door Phone Door Phone Call Forward to Mobile Door Phone calls can be forwarded to a mobile landline number Save Delete Mobile Number Save Mobile Number 0000 860 XXXXX Where XXXX Mobile Number max 16 digits...

Page 12: ... to Extension Call Barring Hotel Version Any extension can be programmed to be an Admin ext On doing so remaining extns can only call Admin extns and cannot call any other extns Whereas Admin extension can call any extension This feature can be used in Hotels where the Admin extension can be that of Hotel Reception Kitchen etc Procedure Enable Feature 0000 87 X where X 0 to Disable Hotel version 1...

Page 13: ...D Card with FAT16 FAT32 format and make a folder named 02 Put the file with File name in folder 02 001 Hold Music mp3 This file will play in loop continuously Note File name before dash is fixed after that it can be any name and file extension must be mp3 External Hold Music External Hold music can be connected to the PBX by terminating the external source on 3 Pin Stereo Jack marked as Music on t...

Page 14: ...e any Extension dial 0 Junction number 02 will be allotted Then 03 Then 08 Then 01 Sequential When an extension dials 0 the PBX will allot Junction numbers 01 Next time any Extension dial 0 and if Junction 01 is free then Junction 01 will be allotted Junction number 02 will be allotted only when Junction 01 is engaged Programming To program in Circular mode Dial 0000 0620 To program in Sequential ...

Page 15: ...LD key form KTS to get back to the Junction line If FLASH from SLT HOLD key is not pressed form KTS is not done within 10 secs the Junction line will get connected Programming Dial 0000 830 To shift back to the default setting Dial 0000 831 Making two or more Junction calls from SLT While talking on one Junction line FLASH from SLT Press HOLD key form KTS Dial To park the call Dial 0 to take anoth...

Page 16: ...xible Number Maximum 16 extensions can be set for round robin ringing Ring will first land on NN1 extension and then NN2 and so on When all assigned extensions are busy When the extensions assigned for the Junction incoming call are busy The assigned extension when busy will hear a waiting call beep after every 5 seconds On flashing ext will get connected to incoming junction call Default All the ...

Page 17: ...ng and outgoing call record of KTS can be viewed from the KTS System stores 10 outgoing and 10 incoming call details for each KTS Outgoing Call Details With KTS on hook press key 2 Incoming Call Details With KTS on hook press key 8 LCR Least Call Routing Manual This feature allows the user to dial out telephone numbers through the cheapest Junction line In this mode the user can pick particular Ju...

Page 18: ...call on Hold will get retrieved first To change the Operator Extension Dial 0000 15NN Where NN Last 2 digits of Extension which is to be made the Operator Default Operator Extension is 602 Paging Optional Connect a PA system to paging port of PBX On Dialing 0 an extension can broadcast his message through his handset on Paging Port Password There is only one Password for the whole PBX programming ...

Page 19: ...JM1 This will disable Ext 15 Switch ON 2 on DIP switch To use Paging with only 4 junctions Open jumper JM2 This will disable Ext 16 Switch ON 3 on DIP switch Default DIP switch 2 and 3 are OFF Jumpers JM1 and JM2 are shorted SD Card Playing mode Optional To set SD Card Playing mode Dial 0000 24 X Where X 0 for None Not Available Default X 1 for Auto Attendant X 2 for Hold Music UCD Group Two UCD g...

Page 20: ...er Connections Pvt Ltd was not notified by consumer of the alleged defect or malfunction of the product during the limited warranty period c The product was used with or connected to equipment not fit for use with Copper Connections Pvt Ltd system or used in other than its intended use d THE SYSTEM IS NOT CONNECTED TO A PROPER EARTH OR INCASE HIGH VOLTAGES APPEAR ON EARTH e THE DAMAGE IS CAUSED BY...

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