18
KX-MC6020HX
Case 1) Exchange Service
This service sends the replacement unit to customers first. Then the broken unit is sent to the service center.
1. Install dummy cartridges, which are used for toner leak prevention, before shipping the replacement units.
• This prevents leaking of the waste toner from the accumulator unit.
2. Request customers that install dummy cartridges, preliminarily installed in the replacement unit, to the broken unit and send it
to the service center.
3. Request customers to reinstall currently used toners and drums to the replacement unit.
Caution:
If the broken unit is shipped without dummy cartridges, the waste toner leaks into the inside of the units as shown below so that
it becomes unrepairable.
*Dummy cartridges are provided as Service parts. (P/N: PNZE2MC6020M) (Refer to
FIXTURES AND TOOLS
(P.485).)
Summary of Contents for KX-MC6020
Page 10: ...10 KX MC6020HX 4 2 2 Error Message Report 4 2 2 1 CZECH 4 2 2 2 SLOVAK 4 2 2 3 HUNGARIAN...
Page 11: ...11 KX MC6020HX 4 2 3 Error Message Display 4 2 3 1 CZECH...
Page 12: ...12 KX MC6020HX...
Page 13: ...13 KX MC6020HX 4 2 3 2 SLOVAK...
Page 14: ...14 KX MC6020HX...
Page 15: ...15 KX MC6020HX 4 2 3 3 HUNGARIAN...
Page 16: ...16 KX MC6020HX...
Page 24: ...24 KX MC6020HX Caution 18 Put the orange protector 30 to the main unit...
Page 25: ...25 KX MC6020HX Installing Orange protector...
Page 58: ...58 KX MC6020HX 3 Sequence Control...
Page 66: ...66 KX MC6020HX 6 8 2 Flat Torque 1 2 Phase Excitation Half Step 1 Timing chart 2 Wave form...
Page 67: ...67 KX MC6020HX 6 8 3 W 1 2 Phase Excitation Quarter Step 1 Timing chart 2 Wave form...
Page 68: ...68 KX MC6020HX 6 8 4 Drive Mode of FB and ADF Motor Correspondent table of operation...
Page 75: ...75 KX MC6020HX 6 12 2 2 Circuit Diagram...
Page 76: ...76 KX MC6020HX 6 12 3 Timing Diagram Figure1 LD Drive Circuit Timing Diagram...
Page 77: ...77 KX MC6020HX Figure2 APC Detail Timing Diagram during 1 scan...
Page 87: ...87 KX MC6020HX 1 Toner Full Toner Cartridge Set...
Page 93: ...93 KX MC6020HX...
Page 94: ...94 KX MC6020HX 4 Color registration detection circuit and sensor circuit...
Page 97: ...97 KX MC6020HX 6 13 20 2 Humidity Sensor Characteristics of Humidity Detection Thermistor...
Page 104: ...104 KX MC6020HX...
Page 111: ...111 KX MC6020HX 6 17 10 Interface...
Page 118: ...118 KX MC6020HX 6 20 1 1 Color Motor Rotation Travel for Driving 3 Color CMY Drum Cartridges...
Page 119: ...119 KX MC6020HX 6 20 1 2 Color Motor Rotation Travel for Driving 3 Color CMY Toner Cartridges...
Page 121: ...121 KX MC6020HX 6 20 3 BK Motor Rotation Travel for Driving Black Drum Cartridge...
Page 158: ...158 KX MC6020HX 11 1 3 Specifications 11 1 3 1 Service Mode 884 History...
Page 164: ...164 KX MC6020HX Note The above values are the default values...
Page 171: ...171 KX MC6020HX 12 2 User Recoverable Network Errors...
Page 172: ...172 KX MC6020HX...
Page 173: ...173 KX MC6020HX...
Page 205: ...205 KX MC6020HX 12 4 7 2 All black Print...
Page 206: ...206 KX MC6020HX 12 4 7 3 Missing Primary Color...
Page 207: ...207 KX MC6020HX 12 4 7 4 Light Print CROSS REFERENCE CALL SERVICE 13 P 196...
Page 208: ...208 KX MC6020HX 12 4 7 5 Repeated Spots or Lines on Print in line with Each Other...
Page 209: ...209 KX MC6020HX 12 4 7 6 Dark Vertical Line in Print...
Page 210: ...210 KX MC6020HX 12 4 7 7 White Horizontal Line or Band in all the Color of a Print...
Page 211: ...211 KX MC6020HX 12 4 7 8 Mis transfer Missing Portions of Toner...
Page 212: ...212 KX MC6020HX 12 4 7 9 Dirty Background...
Page 213: ...213 KX MC6020HX 12 4 7 10 Partial Primary Color Dots 12 4 7 11 Dark Irregular Streaks in Print...
Page 214: ...214 KX MC6020HX 12 4 7 12 Primary Color Irregular Streaks 12 4 7 13 Ghosting...
Page 215: ...215 KX MC6020HX 12 4 7 14 Unfused or Partially Fused Printing...
Page 216: ...216 KX MC6020HX 12 4 7 15 Image is Skewed on the Paper...
Page 217: ...217 KX MC6020HX 12 4 7 16 Stains on Back of Print...
Page 218: ...218 KX MC6020HX 12 4 7 17 No Printing on Edge of Print...
Page 219: ...219 KX MC6020HX 12 4 7 18 Image is not Centered on the Print When it Should Be...
Page 220: ...220 KX MC6020HX 12 4 8 Jam 12 4 8 1 Print Media Problem...
Page 221: ...221 KX MC6020HX 12 4 8 2 Print Media Skew...
Page 222: ...222 KX MC6020HX 12 4 8 3 Paper Jam at the Input Tray...
Page 223: ...223 KX MC6020HX 12 4 8 4 Paper Jams at the Registration Roller...
Page 224: ...224 KX MC6020HX 12 4 8 5 Paper Jams at the 2nd Transfer Roller...
Page 225: ...225 KX MC6020HX 12 4 8 6 Paper Jams at the Fuser Unit...
Page 226: ...226 KX MC6020HX 12 4 8 7 Paper Jam at the Exit Roller...
Page 227: ...227 KX MC6020HX 12 4 8 8 Wrong Paper Length Jams...
Page 228: ...228 KX MC6020HX 12 4 8 9 Paper Jams at the Optional Input Tray...
Page 229: ...229 KX MC6020HX 12 4 8 10 Paper Jam at Optional Automatic Duplex Unit ADU...
Page 239: ...239 KX MC6020HX...
Page 240: ...240 KX MC6020HX CROSS REFERENCE Test Functions P 154...
Page 241: ...241 KX MC6020HX CROSS REFERENCE Test Functions P 154...
Page 242: ...242 KX MC6020HX CROSS REFERENCE Test Functions P 154...
Page 243: ...243 KX MC6020HX CROSS REFERENCE Test Functions P 154...
Page 244: ...244 KX MC6020HX...
Page 245: ...245 KX MC6020HX...
Page 246: ...246 KX MC6020HX CROSS REFERENCE Test Functions P 154...
Page 256: ...256 KX MC6020HX 11 Check the Waste Toner Sensor WASTE TONER FULL WASTE TONER REPLACE...
Page 258: ...258 KX MC6020HX...
Page 261: ...261 KX MC6020HX 17 Check the 5v Interlock Switch 18 Check the Handset Hook Switch...
Page 262: ...262 KX MC6020HX 12 4 15 Motor Section 12 4 15 1 BK Motor...
Page 263: ...263 KX MC6020HX 12 4 15 2 Color Motor...
Page 264: ...264 KX MC6020HX 12 4 15 3 FB Flatbed Motor...
Page 265: ...265 KX MC6020HX 12 4 15 4 ADF Motor ADF provided model only...
Page 266: ...266 KX MC6020HX 12 4 15 5 ADU Automatic Duplex Unit Option Motor...
Page 267: ...267 KX MC6020HX 12 4 15 6 Optional Lower Input Tray OPF Motor...
Page 268: ...268 KX MC6020HX 12 4 16 LSU Section CROSS REFERENCE LSU Laser Scanning Unit Section P 73...
Page 269: ...269 KX MC6020HX 12 4 17 CIS Control Section...
Page 270: ...270 KX MC6020HX CROSS REFERENCE Test Functions P 154...
Page 272: ...272 KX MC6020HX...
Page 273: ...273 KX MC6020HX...
Page 276: ...276 KX MC6020HX 2 CH YMC...
Page 277: ...277 KX MC6020HX 3 CH K...
Page 278: ...278 KX MC6020HX 4 VB Y VSR Y...
Page 279: ...279 KX MC6020HX 5 VB M VSR M...
Page 280: ...280 KX MC6020HX 6 VB C VSR C...
Page 281: ...281 KX MC6020HX 7 VB K VSR K...
Page 282: ...282 KX MC6020HX 8 FTR...
Page 283: ...283 KX MC6020HX 9 STR...
Page 284: ...284 KX MC6020HX 12 4 20 USB Section Troubleshooting 1 Confirmation of the PC settings...
Page 285: ...285 KX MC6020HX 2 Confirmation of the main unit...
Page 287: ...287 KX MC6020HX Waveform of normal operation...
Page 288: ...288 KX MC6020HX 12 4 21 LAN Section LAN Block Diagram...
Page 290: ...290 KX MC6020HX 3 When 10Base T enabled device is connected...
Page 293: ...293 KX MC6020HX 12 4 22 Main Board Section 3 3V 2 5V Troubleshooting Guide...
Page 294: ...294 KX MC6020HX 1 5V 1 2V Troubleshooting Guide...
Page 295: ...295 KX MC6020HX 5V Troubleshooting Guide...
Page 297: ...297 KX MC6020HX 12 4 23 2 Troubleshooting Flow Chart...
Page 298: ...298 KX MC6020HX...
Page 308: ...308 KX MC6020HX 3 Close the ADF cover...
Page 309: ...309 KX MC6020HX 13 Service Fixture Tools...
Page 317: ...317 KX MC6020HX 14 3 2 Remove ADF Section 2 14 3 3 Remove ADF Section 3...
Page 318: ...318 KX MC6020HX 14 3 4 Remove ADF Section 4...
Page 319: ...319 KX MC6020HX 14 3 5 Remove Rear Cover 14 3 6 Remove Left Cover...
Page 320: ...320 KX MC6020HX 14 3 7 Remove FB Unit and ADF Unit...
Page 321: ...321 KX MC6020HX 14 3 8 Remove FB Unit Section...
Page 322: ...322 KX MC6020HX 14 3 9 Remove FB Inner Section 1 14 3 10 Remove FB Inner Section 2...
Page 323: ...323 KX MC6020HX 14 3 11 Remove Toner Sensor Board and Main Drive Unit...
Page 324: ...324 KX MC6020HX 14 3 12 Remove PSU Shield Cover 14 3 13 Remove Front Cover...
Page 325: ...325 KX MC6020HX 14 3 14 Remove Fuser Unit...
Page 328: ...328 KX MC6020HX 14 3 19 Remove FTR Home Sensor Board Section 14 3 20 Remove Top Cover...
Page 329: ...329 KX MC6020HX 14 3 21 Remove LSU Unit 14 3 22 Remove Right Cover...
Page 330: ...330 KX MC6020HX 14 3 23 Remove Main Board 14 3 24 Remove High Voltage Power Supply Board...
Page 332: ...332 KX MC6020HX 14 3 27 Remove Low Voltage Power Supply Board...
Page 348: ...348 KX MC6020HX...
Page 349: ...349 KX MC6020HX...
Page 352: ...352 KX MC6020HX 14 7 Installation Position of the Lead 14 7 1 Main Board Section 1...
Page 353: ...353 KX MC6020HX 14 7 2 Main Board Section 2...
Page 354: ...354 KX MC6020HX...
Page 355: ...355 KX MC6020HX 14 7 3 Main Board Section 3...
Page 356: ...356 KX MC6020HX 14 7 4 Main Cabinet Section...
Page 357: ...357 KX MC6020HX 14 7 5 Low Voltage Power Supply Board Section 1...
Page 358: ...358 KX MC6020HX 14 7 6 Low Voltage Power Supply Board Section 2...
Page 359: ...359 KX MC6020HX 14 7 7 Main Drive Unit Section...
Page 360: ...360 KX MC6020HX...
Page 369: ...369 KX MC6020HX 4 Close the left cover 5 Turn the power switch ON...
Page 370: ...370 KX MC6020HX 16 3 Terminal Guide of the ICs Transistors and Diodes 16 3 1 Main Board 1...
Page 376: ...376 KX MC6020HX 16 5 1 NG Example...
Page 377: ...377 KX MC6020HX 16 6 Test Chart 16 6 1 ITU T No 1 Test Chart...
Page 378: ...378 KX MC6020HX 16 6 2 ITU T No 2 Test Chart...
Page 383: ...383 KX MC6020HX Memo...
Page 409: ...409 KX MC6020HX Memo...
Page 426: ...426 KX MC6020HX Memo...
Page 435: ...435 KX MC6020HX 19 1 2 Top Cover Section...
Page 436: ...436 KX MC6020HX 19 1 3 ADF Section...
Page 437: ...437 KX MC6020HX 19 1 4 ADF Motor Section...
Page 438: ...438 KX MC6020HX 19 1 5 Bottom Cabinet Section...
Page 439: ...439 KX MC6020HX 19 1 6 Front Cabinet Section 1...
Page 440: ...440 KX MC6020HX 19 1 7 Left Side Cabinet Section...
Page 441: ...441 KX MC6020HX 19 1 8 Rear Cabinet Section 1...
Page 442: ...442 KX MC6020HX 19 1 9 Rear Cabinet Section 2...
Page 443: ...443 KX MC6020HX 19 1 10 Main Drive Unit Section 1...
Page 444: ...444 KX MC6020HX 19 1 11 Main Drive Unit Section 2...
Page 445: ...445 KX MC6020HX 19 1 12 Main Drive Unit Section 3...
Page 446: ...446 KX MC6020HX 19 1 13 Main Drive Unit Section 4...
Page 447: ...447 KX MC6020HX 19 1 14 Fuser Section...
Page 449: ...449 KX MC6020HX 19 1 16 Laser Unit Section...
Page 450: ...450 KX MC6020HX 19 1 17 Front Cabinet Section 2...
Page 451: ...451 KX MC6020HX 19 1 18 Rear Cabinet Section 3...
Page 452: ...452 KX MC6020HX 19 1 19 Cabinet Cover Section...
Page 453: ...453 KX MC6020HX 19 1 20 Left Side Cover Section...
Page 454: ...454 KX MC6020HX 19 1 21 Handset Section...
Page 455: ...455 KX MC6020HX 19 1 22 STR Section...
Page 456: ...456 KX MC6020HX 19 1 23 Cassette Tray Section...
Page 457: ...457 KX MC6020HX 19 1 24 KX FAB318E X Optional Automatic duplex Unit ADU Section...
Page 458: ...458 KX MC6020HX 19 1 25 KX FAP317E X Optional Lower Input Tray OPF Section 1...
Page 459: ...459 KX MC6020HX 19 1 26 KX FAP317E X Optional Lower Input Tray OPF Section 2...
Page 460: ...460 KX MC6020HX 19 1 27 KX FAP317E X Optional Lower Input Tray OPF Section 3...
Page 461: ...461 KX MC6020HX 19 1 28 Actual Size of Screws and Washers...
Page 462: ...462 KX MC6020HX 19 1 29 Accessories and Packing Materials...
Page 486: ...486 KX MC6020HX K N KXMC6020HX...