Panasonic KX-HDV430 Operating Instructions Manual Download

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Operating Instructions

SIP Phone

KX-HDV430

Model No.

Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future
use.

Note

In this manual, the suffix of each model number is omitted unless necessary.

The illustrations such as some keys may differ from the appearance of the actual product.

Certain products and features described in this document may not be available in your
country or area. Contact your phone system dealer/service provider.

The contents and design of the software are subject to change without notice.

Document Version: 2016-05

Summary of Contents for KX-HDV430

Page 1: ...nual the suffix of each model number is omitted unless necessary R The illustrations such as some keys may differ from the appearance of the actual product R Certain products and features described in...

Page 2: ...rmation in the space below for future reference Note R The serial number and MAC address of this product may be found on the label affixed to the bottom of the unit You should note the serial number a...

Page 3: ...c Calling 31 Easy Dialing 32 Making a Multicast Voice Paging call 34 Receiving Calls Receiving Calls 35 Answering Calls 35 Hands free Mode 36 Training Mode 36 During a Conversation During a Conversati...

Page 4: ...onsult your administrator or dealer R It is recommended that you lock the phonebook to prevent stored information from being leaked Disposal of Old Equipment and Batteries Only for European Union and...

Page 5: ...ownloads Energy related products information Public Power consumption in networked standby and guidance are mentioned in the web site above For Users in the United Kingdom R This unit is designed to b...

Page 6: ...ements in the design of their networks The overall aim is to minimize delay distortion and other transmission impairments particularly for those calls involving cellular and international networks whi...

Page 7: ...exposure limits set forth for an uncontrolled environment R To comply with FCC RF exposure requirements this product must be installed and operated 20 cm 8 inches or more between the product and all...

Page 8: ...Class B digital apparatus complies with Canadian ICES 003 CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operat...

Page 9: ...soft cloth R Do not clean the product with abrasive powder or with chemical agents such as benzine or thinner R Do not use liquid cleaners or aerosol cleaners Touch Display R Touch the display only wi...

Page 10: ...V430C KX A424 PNLV6508 1 This unit complies with the IEEE 802 3af Power over Ethernet PoE standard If PoE is available on your network this unit can receive the necessary power from the network throug...

Page 11: ...ng 3 1 Screw for attaching the KX HDV20 to the unit 1 1 The two large screws are for mounting the unit on the wall The small screw is for attaching the wall mounting adaptor to the unit Note For users...

Page 12: ...Location of Controls KX HDV430NE M JK L I P O Q B E A C D F G H N 12 Before Operating the Telephones...

Page 13: ...KX HDV430X KX HDV430SX M JK L I P O Q B E A C F G H N D 13 Before Operating the Telephones...

Page 14: ...KX HDV430RU M JK L I P O Q B E A C F G H N D 14 Before Operating the Telephones...

Page 15: ...KX HDV430 M JK L I P O Q B E A C D F G H N 15 Before Operating the Telephones...

Page 16: ...KX HDV430C M JK L I P O Q B E A C D F G H N 16 Before Operating the Telephones...

Page 17: ...4 Camera Used for video communication The other party can view the video feed from your camera if they have a compatible device You can tilt the camera s angle by turning the wheel on the back of the...

Page 18: ...tablish a multiple party conversation Self labeling LCD For details about the self labeling LCD see KX HDV20 Self labeling LCD Page 23 DSS Keys 01 20 1 Used to perform the assigned function When a key...

Page 19: ...status bar will alternate between 2 display patterns Operation area Displays the screens for all functions Tapping here operates the telephone The touch display responds only to tap operations The ico...

Page 20: ...t established Operation icons displayed in the operation area Icon Meaning New message Top menu screen Missed call Top menu screen Phonebook lock Top menu screen Back Personal Phonebook Shared Phonebo...

Page 21: ...Pause Selected Unselected Search Category Missed calls Incoming calls Outgoing calls Network Camera alarm New missed call Confirmed missed call Number of unchecked messages notifications Unchecked me...

Page 22: ...Voice Mail Unlock a door Communication Camera Voice call Communication Camera Increase a setting s value Decrease a setting s value Character input icons Suffix Meaning none C NE RU SX X ABC Latin ch...

Page 23: ...istered Pictographs Pictograph Meaning Pictograph Meaning Number No function is assigned Phonebook One Touch Dial Call History Line Simultaneous Ring Line Status Wrap Up BLF Directed Call Pickup ACD L...

Page 24: ...ndication Meaning Displaying page 1 Displaying page 2 Note R Images of the display in this manual are samples only The actual screen on your phone may vary in color and or appearance 24 Before Operati...

Page 25: ...sed to access the Personal or Shared Phonebook See Using the Phonebook Page 46 Line Status Used to display the status of each line on the LCD See Checking the Line Status Page 54 Basic Settings Used t...

Page 26: ...p OK Note R For details about setting the ringer pattern see Incoming Option Page 85 Adjusting the Ringer Volume or Turning the Ringer Off while Ringing While receiving a call do the following to adju...

Page 27: ...e use You cannot use the following features without setting a password R Phonebook lock See Locking the Phonebook Page 52 Note R To avoid unauthorized access to this product Set a password that is ran...

Page 28: ...racter Mode KX HDV430NE KX HDV430X KX HDV430SX Latin Numeric Greek Extended 1 Extended 2 KX HDV430RU Cyrillic Numeric Latin Extended 1 Extended 2 KX HDV430 KX HDV430C Latin Numeric Extended 1 Example...

Page 29: ...th headset the receiver volume can be adjusted using the volume key on either the headset or the main unit R The connection status can be viewed on the status bar R Signals are transmitted between the...

Page 30: ...the phrase on hook you can do any of the following R Replace the corded handset on its cradle R Press SP PHONE when you are in hands free mode R Press HEADSET when using a headset R Press CANCEL R Ta...

Page 31: ...entered by pressing and holding the B key 1 This icon is displayed only when configured on the telephone Contact your administrator for further information Basic Calling Calling by Dialing In standby...

Page 32: ...Call to make a video call 1 The type of call that is established depends on the Call Mode setting Note R While the Hot Key s information is displayed you can tap or to select another Hot Key number R...

Page 33: ...the desired item 4 Select the desired phone number 5 Do one of the following R Go off hook 2 R Tap Phone Number Tap Voice Call to make a voice call Tap Video Call to make a video call 1 For details s...

Page 34: ...used Contact your administrator for further information Making a Multicast Voice Paging call When you make a paging call the voice will be heard through the speaker phone of the other telephones In s...

Page 35: ...tered in the phonebook is received the name registered in the phonebook for that number will be displayed along with the number If caller information is sent by the phone system and there is also info...

Page 36: ...are talking in hands free mode and a headset is attached to the unit press HEADSET to continue the conversation using the headset Training Mode In training mode you can hear the other party in a conv...

Page 37: ...a certain amount of time the display returns to full screen Tap the screen again to show the status bar and operation area Video Call Options During a video call you can switch the screen mode and pa...

Page 38: ...deo call 1 Press MENU 2 Tap PiP 3 Tap On or Off a OK Pausing and resuming sending your video feed To pause sending your video feed While sending your video feed 1 Tap the screen 2 Tap is displayed on...

Page 39: ...uring a video call 1 Press MENU 2 Tap Picture Quality 3 Tap the item you want to adjust 4 Tap Change the value of the item a OK 5 Tap Save Note R You can adjust the following values Brightness Default...

Page 40: ...nfiguration If the following procedure does not work contact your administrator for further information Holding To hold the current call 1 Press HOLD Note R When a function key is assigned as a Line k...

Page 41: ...ne party on hold temporarily 1 Press HOLD during a conversation 2 Dial the other party s extension number Tap Voice Call to make a voice call Tap Video Call to make a video call 3 Talk to the other pa...

Page 42: ...et cancel 1 Press MUTE AUTO ANS Note R When the icon is displayed in the status bar Mute is on R During Mute even if you switch from to speakerphone Mute will continue R During Mute even if you connec...

Page 43: ...To start To cancel 1 Press SP PHONE during a conversation Note R When off hook monitor is active replacing the corded handset to its cradle enables hands free mode 43 During a Conversation...

Page 44: ...rd setting is selected enter a new forward phone number or confirm and modify a previously set forward phone number a OK 1 Tap Ring Count to specify the number of rings before the call is forwarded No...

Page 45: ...The following limitations apply R Video messages are not supported R Voice message format WAV only MP3 is unavailable R Voice message recording time Maximum 5 minutes 45 Before Leaving Your Desk...

Page 46: ...vice you can use it For details contact your phone system dealer service provider Personal Phonebook Shared Phonebook Storing new items Editing stored items Deleting store items Searching the phoneboo...

Page 47: ...ble to set a different ringer pattern 1 for each category When the displayed Caller ID 2 matches a phone number or name stored in the phonebook the telephone rings according to the Private Ring Catego...

Page 48: ...d number exists the new information added will be merged with the existing item R To enter characters see Entering Characters Page 28 To add the phone number to an existing entry In standby mode 1 Dia...

Page 49: ...ed with the existing item R To enter characters see Entering Characters Page 28 To add the phone number to an existing entry In standby mode 1 Display the Incoming or Outgoing Call Log For details see...

Page 50: ...Page 28 Editing Category Names You can edit the names of the categories in the phonebook In standby mode 1 Tap a Basic Settings 2 Tap a Display Option 3 Tap a Category Name 4 Tap Select the desired ca...

Page 51: ...1 Tap a Phonebook 2 Tap 3 Tap Select a category a OK 4 Tap 5 Enter the name or the first character s of the desired name a OK 6 Tap Select the desired name 7 Select the desired phone number 8 To make...

Page 52: ...phone system Contact your administrator for further information Locking the Phonebook You can lock unlock the phonebook while in standby mode If no password has been set you cannot lock the phonebook...

Page 53: ...ching for an Item in the Shared Phonebook Searching by Name In standby mode 1 Tap a Phonebook 2 If Phonebook is displayed as the title tap 1 3 Tap 4 Enter the name or the first character s of the desi...

Page 54: ...can press that function key to display the line status screen See Line status indication below for details Line status indication Status Display Meaning Free 1 The line is idle Action seize the line...

Page 55: ...2 If the shared line is set x index number is also displayed We recommend setting this with your administrator Contact your administrator for further information 55 Checking the Line Status...

Page 56: ...up to 16 Network Cameras connected to the network In standby mode 1 Tap a Basic Settings 2 Tap a Network Camera 3 Tap Camera Registration 4 Tap Select the number you want to register 5 Enter the nece...

Page 57: ...Selection 4 Tap Select the desired camera name a OK Controlling a Network Camera While displaying a video feed from a Network Camera operation screen Centering While the status bar and operation area...

Page 58: ...voice call using the speakerphone from the default line Linked Number The video feed of the Network Camera can be viewed by making or receiving a call using a phone number Linked Number associated wi...

Page 59: ...es Favorites a OK Deleting a Preset from Your Favorites While displaying a video feed from a Network Camera operation screen 1 Press MENU 2 Tap Preset 3 Tap Select the preset you want to delete 4 Tap...

Page 60: ...Network Camera can be set to pan horizontally left right repeatedly over its entire viewing range While displaying a video feed from a Network Camera operation screen 1 Press MENU 2 Tap Camera Setting...

Page 61: ...ect to the Network Camera R If you received an alarm during a video call the call is automatically switched to a voice call Checking an Alarm In standby mode 1 Tap a Call History 2 Tap 1 3 Tap an item...

Page 62: ...Tap Set the disarm time in seconds a OK Alarm Port Number Settings You can set the port number for receiving alarms In standby mode 1 Tap a Basic Settings 2 Tap a Network Camera 3 Tap Alarm Settings...

Page 63: ...name You can enter up to 24 characters R Phone Number Enter the phone number of the Communication Camera R Ringer Type Set the ringtone for when a call is received by the Communication Camera The def...

Page 64: ...n Camera Screen Normally the video feed is displayed in full screen If you tap the screen the status bar and operation area are displayed After a certain amount of time the display returns to full scr...

Page 65: ...a OK 1 To disable ECO mode select Off default Changing the Telephone s LCD Display You can change what is displayed on the telephone s LCD while the telephone is in standby mode In standby mode 1 Tap...

Page 66: ...he Type of Hot Key Dialing You can select one of 2 types of Hot Key Dialing for each assigned Hot Key 1 In standby mode press and hold a dial key 0 9 for more than 1 second 2 Tap 3 Tap Automatic Call...

Page 67: ...receiving an incoming call or during a conversation The indicator of a BLF key also shows the current status of the extension assigned to the key Status Meaning Color Light pattern Red Off Available O...

Page 68: ...lel ringing Up to 10 locations can be specified to ring simultaneously when you receive a call Status Meaning Color Light pattern Blue On Simultaneous Ring feature On Off Simultaneous Ring feature Off...

Page 69: ...ified phone numbers that you do not want to answer such as junk calls When a call is received the unit does not ring while the caller is being identified If the phone number matches an entry in the ca...

Page 70: ...p a Anonymous Call 4 Tap Select a line 5 Select On or Off a OK Changing the Basic Settings To select the main item in standby mode 1 Tap a Basic Settings 2 Tap Select the main item Main Item Sub Item...

Page 71: ...System Settings Set Time Date 1 Authentication Access Code Page 92 ECO Mode Restart DSS Restart 1 Availability depends on your phone system Contact your administrator for further information Changing...

Page 72: ...fault Line for Outgoing R Call Rejection Phone Numbers R Call Features Enable Anonymous Call Enable Block Anonymous Call Enable Do Not Disturb Enable Call Forwarding Always Forwarding Number Always En...

Page 73: ...wer plug into the AC outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire R Regularly remove any dust etc from the AC adaptor power plug by pulling it from the po...

Page 74: ...and Position Push the PUSH marks in the direction indicated with both hands and tilt and slide the stand until it becomes fixed in the desired position R Lowering the stand PUSH PUSH R Raising the sta...

Page 75: ...d to seize a line to make or receive a call or to perform a feature that has been assigned to the key 1 Remove the stand from both the KX HDV430 and KX HDV20 See Removing the Stand Page 75 2 Insert th...

Page 76: ...6 Turn on the KX HDV430 2 3 1 1 Remove the hole cover Note R Up to 5 KX HDV20 units can be connected to the product 76 Installation and Setup...

Page 77: ...one 5 Optional headset For up to date information about headsets that have been tested with this unit refer to the following web site http www panasonic net pcc support sipphone R The initial setting...

Page 78: ...ilable an AC adaptor is not needed R If you are using a PoE hub the number of devices that you can connect simultaneously is limited by the amount of power supplied by the hub R This unit complies wit...

Page 79: ...f the arrow until it clicks KX HDV430 With optional KX HDV20 For 2nd to 5th KX HDV20 Remove the screw from the DSS cover of the KX HDV20 and then slide the cover up to remove it 2 Fasten the wall moun...

Page 80: ...X HDV20 5 6 8 4 7 2 4 2 8 9 A 1 2 3 If you will mount additional KX HDV20 units connect the connection cable for the next unit to the unit you are attaching For 2nd to 5th KX HDV20 7 7 3 3 10 10 2 2 1...

Page 81: ...Handset To Hook the Handset During a Conversation 1 Hook the handset over the top edge of the unit To Lock the Handset Hook when the Unit is Wall Mounted 1 Remove the handset hook from the slot 2 Tur...

Page 82: ...q r s 7 7 8 T U V 8 8 8 t u v 8 8 9 W X Y Z 9 9 w x y z 9 0 Space 0 0 Space 0 R Press before or after entering a character to change between uppercase and lowercase R Pressing a key repeatedly will c...

Page 83: ...meric ABC Latin Extended 1 S Extended 2 1 Space G 1 1 Space B G 1 Space G 1 2 2 2 A B C 2 2 a b c 2 3 3 3 D E F 3 3 d e f 3 4 M 4 4 G H I 4 4 g h i 4 5 H 5 5 J K L 5 J K L 5 5 j k l 5 j k l 5 6 6 6 M...

Page 84: ...r Lower Upper Lower 1 Space B G 1 1 Space B G 1 2 A B C 2 a b c 2 2 3 D E F 3 d e f 3 3 4 G H I 4 g h i 4 4 5 J K L 5 j k l 5 5 JKL5 jkl5 6 M N O 6 m n o 6 6 7 P Q R S 7 p q r s 7 7 8 T U V 8 t u v 8...

Page 85: ...Unlock Phonebook 1 This item is displayed only when the feature is enabled Contact your administrator for further information Basic Settings Menu Layout Incoming Option Sub Item Description Setting D...

Page 86: ...e answered by Auto Answer Voice Call Voice and Video Voice Call Key Option Sub Item Description Setting Default R Program Key R DSS Key Assigns a function to each program key or DSS key Refer to Chang...

Page 87: ...ts the length of time before the backlight turns off after returning to the standby display the level of the backlight when it s active and the level of the backlight when it s inactive Screen Timeout...

Page 88: ...Level 1 6 Off LCD Contrast Level 1 6 Backlight Auto Level 6 LCD Contrast Level 3 Key Tone Sub Item Description Setting Default Key Tone Turns the key tone on or off On Off On Bluetooth Headset Sub Ite...

Page 89: ...u can adjust the quality of your video feed Brightness 0 6 Saturation 0 6 Contrast 0 3 Sharpness 0 6 Anti flicker 50Hz 60Hz Brightness 3 Saturation 3 Contrast 2 Sharpness 3 Anti flicker 50Hz 1 Maximum...

Page 90: ...rd regularly 2 Make a note of the password so that you will not forget it 3 If a password has not already been set you can skip the first step 4 For details about setting the password see Setting the...

Page 91: ...the telephone Current settings are displayed as a highlight IPv4 IPv6 IPv4 IPv6 IPv4 IPv4 Settings Specifies the IPv4 settings Connection Mode DHCP DNS Auto Manual DNS 1 DNS 2 Static IP Address Subnet...

Page 92: ...ub Item Description Setting Default Set Time Date 1 Specifies the time and date of the telephone Date Time Authentication Specifies the ID and password for HTTP authentication ID 2 Password 2 Not stor...

Page 93: ...em is displayed only when the feature is enabled Contact your administrator for further information 2 Max 128 characters Call Settings Sub Item Description Setting Default Block Anonymous Specifies wh...

Page 94: ...rd is required 4 digits Executive Filtering Sub Item Description Setting Default Executive Filtering 1 Sets whether to filter calls to an executive terminal using the Broadsoft Executive Assistant fea...

Page 95: ...er Consumption Approx 6 1 W Operating Environment 0 C 32 F to 40 C 104 F Ethernet Port LAN 1 RJ45 PC 1 RJ45 Ethernet Interface 10Base T 100Base TX 1000Base T Auto 100MB FULL 100MB HALF 10MB FULL 10MB...

Page 96: ...imum Power Consumption Approx 1 5 W Operating Environment 0 C 32 F to 40 C 104 F LCD Display Monochrome graphical LCD Size 160 384 pixels 12 lines LCD Backlight 6 levels Always On Automatic Always Off...

Page 97: ...all connections Your connection settings are incorrect R Consult your administrator to confirm that your settings are correct R If the problem persists consult your dealer An error has occurred Resta...

Page 98: ...y impose a time limit on outside calls Consult your dealer to extend the time limit if necessary Sound Quality Issue Possible Cause Solution The other party cannot hear my voice The unit is muted Pres...

Page 99: ...eadset Issue Possible Cause Solution I cannot have a conversation using the Bluetooth headset The headset is not registered Make sure that the headset is properly registered to the unit An EHS headset...

Page 100: ...k Camera or consult your administrator Access limitations have been set for the Network Camera Consult the Network Camera administrator Communication Camera Issue Possible Cause Solution I cannot conn...

Page 101: ...m administrator or dealer Memory Full The phonebook is full and cannot store the new item Remove unnecessary data in the phonebook and try again No Entries When trying to view the phonebook No items h...

Page 102: ...Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output still deviate slightly from the measurements indicated here use the measurements indicat...

Page 103: ...s 1 Drive the screws into the wall as indicated 2 Hook the unit onto the screw heads Note Make sure to set the print size to correspond with the size of this page If the dimensions of the paper output...

Page 104: ...rt sipphone 5770 Ambler Drive Mississauga Ontario L4W 2T3 Web Site http www panasonic com ca Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for intern...

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