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138
KX-FP365CX / KX-FM388CX
*1
Refer to
[No response] message is displayed.
• The other party did not answer the call or the line was busy. Transmit again after
waiting a while.
• The dialling mode setting (tone or pulse) is not correct.
Click
[Setup]
in the main panel and check the setup box in the
[Line]
tab.
I cannot send a fax overseas.
• Use the overseas transmission mode of feature #023
*1
.
The length of the transmitted image differs
slightly from the original.
• Set the
[Print Quality]
to
[Fine]
(200
×
200 dpi) and transmit again.
The fax machine receives a fax, but I want to
receive it on the computer.
• You may have checked
[Receive directly to facsimile unit]
in the
[Reception]
tab
in the
[Setup]
dialogue box. If so, click this check box to deactivate.
• The setting of the PC LINK on the fax machine is off. Activate feature #014
*1
.
• PANA LINK is not operate. Start PANA LINK.
The computer receives a fax, but I want to
receive it on the fax machine.
• Click
[Setup]
in the main panel, and check
[Receive directly to facsimile unit]
in
the
[Reception]
tab.
I want to print out the received fax with
another printer.
• Print after selecting the desired printer from the
[Print]
dialogue box.
[Receiving a fax failed.] message is
displayed.
• Possible causes are as follows.
- The line condition was not good.
- The reception was interrupted by a call-waiting signal.
Check with the other party and try again.
I cannot scan.
• The fax machine is in use. Try later on.
• There is not enough space on the hard disk. Delete unnecessary files and try again.
• There is not enough memory. Close some applications and try again.
• Restart the computer, and try again.
The document does not feed into the fax
machine.
• Remove the document and reinsert it.
A document is jammed.
• You attempted to scan a document longer than 600 mm. Remove the jammed
document and try again.
The recording paper is jammed.
• Remove the jammed recording paper, reinsert it, and try again.
Even after clicking [Stop], scanning
continues.
• Please wait. It may take a while for the cancel request to be accepted.
[Initialization failed.] is displayed.
• Check the connection of the computer and the unit.
• The setting of the PC LINK on the unit is off. Activate feature #014
*1
.
Problem
Cause & Solution
Summary of Contents for KX-FP365CX
Page 12: ...12 KX FP365CX KX FM388CX 6 Technical Descriptions 6 1 Connection Diagram ...
Page 14: ...14 KX FP365CX KX FM388CX 6 2 1 General Block Diagram ...
Page 16: ...16 KX FP365CX KX FM388CX 6 3 2 Memory Map ...
Page 25: ...25 KX FP365CX KX FM388CX 6 4 2 Block Diagram ...
Page 27: ...27 KX FP365CX KX FM388CX ...
Page 78: ...78 KX FP365CX KX FM388CX Countermeasure ...
Page 79: ...79 KX FP365CX KX FM388CX REFERENCE Test Mode P 63 ...
Page 80: ...80 KX FP365CX KX FM388CX REFERENCE Test Mode P 63 ...
Page 81: ...81 KX FP365CX KX FM388CX REFERENCE Test Mode P 63 ...
Page 82: ...82 KX FP365CX KX FM388CX REFERENCE Test Mode P 63 ...
Page 83: ...83 KX FP365CX KX FM388CX ...
Page 84: ...84 KX FP365CX KX FM388CX ...
Page 85: ...85 KX FP365CX KX FM388CX REFERENCE Test Mode P 63 ...
Page 89: ...89 KX FP365CX KX FM388CX ...
Page 114: ...114 KX FP365CX KX FM388CX ...
Page 121: ...121 KX FP365CX KX FM388CX I O and Pin No Diagram ...
Page 124: ...124 KX FP365CX KX FM388CX 12 5 5 2 NG Example ...
Page 130: ...130 KX FP365CX KX FM388CX 12 5 8 2 Troubleshooting Flow Chart ...
Page 136: ...136 KX FP365CX KX FM388CX 12 5 12 Thermal Head Section Note Refer to Thermal Head P 26 ...
Page 139: ...139 KX FP365CX KX FM388CX 13 Service Fixture Tools ...
Page 142: ...142 KX FP365CX KX FM388CX 14 1 2 How to Remove the Thermal Head ...
Page 144: ...144 KX FP365CX KX FM388CX 14 2 2 How to Remove the Pickup Roller ...
Page 145: ...145 KX FP365CX KX FM388CX 14 2 3 How to Remove the Paper Exit Roller and Cassette Lever ...
Page 146: ...146 KX FP365CX KX FM388CX 14 3 Lower Cabinet Section 14 3 1 How to Remove the Bottom Frame ...
Page 147: ...147 KX FP365CX KX FM388CX 14 3 2 How to Remove the Digital Analog Interface and Sensor Boards ...
Page 148: ...149 KX FP365CX KX FM388CX 14 3 4 How to Remove the Gear Block and Separation Roller ...
Page 149: ...148 KX FP365CX KX FM388CX 14 3 3 How to Remove the Power Supply Board and AC cord ...
Page 150: ...150 KX FP365CX KX FM388CX 14 3 5 How to Remove the Component parts of Gear Block ...
Page 153: ...153 KX FP365CX KX FM388CX 14 4 3 How to Remove the Separation Rubber ...
Page 154: ...154 KX FP365CX KX FM388CX 14 5 Installation Position of the Lead Wires ...
Page 155: ...155 KX FP365CX KX FM388CX ...
Page 168: ...168 KX FP365CX KX FM388CX 16 1 4 Power Supply Board 16 1 5 Interface Board ...
Page 170: ...170 KX FP365CX KX FM388CX 16 3 Test Chart 16 3 1 ITU T No 1 Test chart ...
Page 171: ...171 KX FP365CX KX FM388CX 16 3 2 ITU T No 2 Test Chart ...
Page 172: ...172 KX FP365CX KX FM388CX 16 3 3 Test Chart ...
Page 173: ...173 KX FP365CX KX FM388CX Memo ...
Page 194: ...194 KX FP365CX KX FM388CX 20 1 2 Operation Cover Section ...
Page 195: ...195 KX FP365CX KX FM388CX 20 1 3 Back Cover Section ...
Page 196: ...196 KX FP365CX KX FM388CX ...
Page 197: ...197 KX FP365CX KX FM388CX 20 1 4 Upper Cabinet Section ...
Page 198: ...198 KX FP365CX KX FM388CX 20 1 5 Lower Cabinet Section ...
Page 199: ...199 KX FP365CX KX FM388CX 20 1 6 Gear Block Section 20 1 7 Screws ...
Page 200: ...200 KX FP365CX KX FM388CX 20 1 8 Accessories and Packing Materials ...