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Panasonic KX-FP343HK, Operating Instructions Manual

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Panasonic KX-FP343HK Operating Instructions Manual Download Page 55

9. Help

53

9.4 Recording paper jam

9.4.1 When the recording paper 
has jammed in the unit

The display will show the following.

PAPER JAMMED

1

Open the front cover (

1

) by pulling up the 

centre part (

2

).

2

Release the back cover by pushing the green 
button (

1

) on the right side of the unit.

OR
Release the back cover by pushing the green 
lever (

2

) in the unit.

3

Open the back cover (

1

).

4

Remove the jammed recording paper (

1

).

5

Turn the gear with the blue core (

1

) in the 

direction of the arrow.

1

2

1

2

1

1

1

FP343-363HK.book  Page 53  Thursday, July 31, 2003  2:45 PM

Summary of Contents for KX-FP343HK

Page 1: ...ctions before using the unit and save for future reference Operating Instructions Compact Plain Paper Fax with Copier Model No KX FP343HK Compact Plain Paper Fax with Answering System Model No KX FP363HK This pictured model is KX FP343 ...

Page 2: ... Location of Controls How to use the operating instructions When following operating instructions always keep the front cover page next page open so that you will find easy reference to the buttons OPEN ...

Page 3: ...betical order AUTO ANSWER G LOWER I RECEIVE MODE H BROADCAST E MENU U RECORD Q CALLER ID K MONITOR P REDIAL PAUSE M COPY V MUTE N SET X DIGITAL SP PHONE O NAVIGATOR T SLOW B ERASE S One touch keys D START X FAX START X PLAY MESSAGES R STOP W FLASH L PRINT REPORT F TONE A HELP J QUICK C VOLUME T A I H J K F M P T U V W X L N D E A B C D I J K G M O T U V W X L Q N R S F E ...

Page 4: ...the print may smear Note L The suffix in the model number will be omitted in these instructions L Most figures shown in these operating instructions are based on a KX FP343 Copyright L This manual is copyrighted by Panasonic Communications Co Ltd PCC and its licensee Under the copyright laws this manual may not be reproduced in any form in whole or part without the prior written consent of PCC and...

Page 5: ...l the unit where no one can step or trip on the cord 10 Do not overload power outlets and extension cords This can result in the risk of fire or electric shock 11 Never push any objects through slots in this unit This may result in the risk of fire or electric shock Never spill any liquid on the unit 12 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorise...

Page 6: ...ing telephone lines WARNING L To prevent the risk of fire or electrical shock do not expose this product to rain or any type of moisture OTHER INFORMATION L Keep the unit away from electrical noise generating devices such as fluorescent lamps and motors L The unit should be kept free from dust high temperature and vibration L The unit should not be exposed to direct sunlight L Do not place heavy o...

Page 7: ...3 Sending a fax using the one touch dial and navigator directory 24 4 4 Broadcast transmission 25 Receiving Faxes 4 5 Selecting the way to use your fax machine 27 4 6 Receiving a fax manually 28 4 7 Receiving a fax automatically 28 4 8 Using the unit with an answering machine KX FP343 only 30 4 9 Receive polling retrieving a fax placed on another fax machine 30 4 10 Black list function 31 5 Duplex...

Page 8: ...re 49 Jams 9 4 Recording paper jam 53 9 5 Document jams sending 55 Cleaning 9 6 Document feeder cleaning 55 9 7 Thermal head cleaning 56 10 General Information Printed Reports 10 1 Reference lists and reports 58 Specifications 10 2 Technical data about this product 59 11 Index 11 1 Index 61 ...

Page 9: ...e of purchase L Save the original carton and packing materials for future shipping and transportation of the unit No Item Quantity Specifications 1 Power cord 1 2 Telephone line cord 1 3 Handset 1 4 Handset cord 1 5 Paper tray 1 6 Recording paper support 1 7 Ink film 1 prints about 210 A4 sized pages 1 8 Operating instructions 1 English 1 Chinese 9 Quick start sheet 1 1 2 3 4 5 6 7 8 9 ...

Page 10: ...t film We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non Panasonic replacement film The ink film is not reusable Do not rewind and use the ink film again Model No Item Specifications Usage KX FA57E Replacement film 1 216 mm 70 m prints about 210 A4 sized pages ...

Page 11: ...e services such as call waiting or for transferring extension calls M REDIAL PAUSE L To redial the last number dialled If the line is busy when you make a phone call using the MONITOR KX FP343 DIGITAL SP PHONE KX FP363 button the unit will automatically redial the number up to 9 times L To insert a pause during dialling N MUTE L To mute your voice to the other party during a conversation Press thi...

Page 12: ...ting during programming Installation 1 5 Ink film 1 5 1 Installing the ink film 1 Open the front cover 1 by pulling up the centre part 2 2 Release the back cover by pushing the green button 1 on the right side of the unit OR Release the back cover by pushing the green lever 2 in the unit 3 Open the back cover 1 4 Insert the gear with blue core of the front ink film roll 1 into the left slot of the...

Page 13: ...we recommend the use of Panasonic replacement film See page 8 for accessory information L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non Panasonic replacement film 1 Open the covers see steps 1 to 3 on page 10 2 Remove the used core 1 and used ink film 2 3 Remove the stoppers 1 and tags 2 from the new ink film 3 4 Insert the ...

Page 14: ...rinting The recording paper support prevents the printed paper from curling 1 8 Recording paper The unit can hold up to 50 sheets of 75 g m2 paper See the note for paper specifications page 60 1 Before inserting a stack of paper fan the paper to prevent paper jams 2 Pull the tension plate forward 1 and hold open while inserting the paper L The paper should not be over the tab 2 L If the paper is n...

Page 15: ...f the device L If you want to connect an answering machine to this unit see page 30 KX FP343 only L Do not connect an answering machine to the same telephone line If connected set the automatic answer feature to off by pressing AUTO ANSWER KX FP363 only L If you use the unit with a computer and your internet provider instructs you to install a filter please connect it as follows Help Button Teleph...

Page 16: ...lume 4 levels high medium low off are available While the unit is idle press A or B L If any documents are in the document entrance you cannot adjust the ringer volume Confirm that there are no documents in the entrance To turn the ringer OFF 1 Press B repeatedly to display RINGER OFF OK 2 Press SET L When a call is received the unit will not ring and will display INCOMING CALL L To turn the ringe...

Page 17: ...D 10 Y 03 TIME 12 00AM 5 Enter the current hour minute by selecting 2 digits for each Press to select AM or PM Example 03 15 PM 12 hour clock entry 1 Press 0 3 1 5 M 08 D 10 Y 03 TIME 03 15AM 2 Press repeatedly to display PM M 08 D 10 Y 03 TIME 03 15PM 6 Press SET L The next feature will be displayed 7 Press MENU to exit the program Note L This information will be printed on each page transmitted ...

Page 18: ...to the next space and press 5 3 times LOGO BIL L To change capital or lower case letters Pressing the key will change to capital or lower case alternately 1 Press 2 2 times LOGO B 2 Press 4 3 times LOGO B I 3 Press LOGO B i 4 Press 5 3 times LOGO Bi l To correct a mistake Press or to move the cursor to the incorrect character and make the correction To delete a character Press or to move the curso...

Page 19: ...he display NO 4 Enter your fax number up to 20 digits Example NO 1234567 5 Press SET L The next feature will be displayed 6 Press MENU to exit the program Note L This information will be printed on each page transmitted from your unit L The button enters a and the button enters a space Example 234 5678 Press 2 3 4 5 6 7 8 L To enter a hyphen in a telephone number press FLASH To correct a mistake P...

Page 20: ...ist page 58 Note L A hyphen or a space entered in a telephone number counts as two digits To correct a mistake Press or to move the cursor to the incorrect character number and then make the correction To delete a character number Press or to move the cursor to the character number you want to delete and press STOP 3 1 2 Storing into the navigator directory 1 Press MENU repeatedly to display DIREC...

Page 21: ... directory page 18 L Keep the front cover page open for button locations 3 2 1 Using the one touch dial 1 Press MONITOR KX FP343 DIGITAL SP PHONE KX FP363 or lift the handset 2 Select the desired station key For stations 1 5 Press the desired station key For stations 6 10 Press LOWER then press the desired station key L The unit will start dialling automatically 3 2 2 Using the navigator directory...

Page 22: ...ng feature 06 on page 43 For KX FP363 TAD ring setting feature 06 on page 43 and FAX ring setting feature 06 on page 43 3 4 1 How Caller ID is displayed The calling party s name or telephone number will be displayed after the first ring You then have the option of whether or not to answer the call depending on the caller The unit will automatically store the caller information You can view it page...

Page 23: ...he telephone number 5 Press MONITOR KX FP343 DIGITAL SP PHONE KX FP363 or lift the handset to call back the edited number L The unit will start dialling automatically L To send a fax insert the document FACE DOWN and press FAX START Note L The edited telephone number will not be saved in the caller information To save in the directory see page 22 3 5 2 Erasing all caller information 1 Press MENU r...

Page 24: ... desired entry 3 Press MENU 4 Select the station key or navigator directory For station 1 1 Press station 1 2 Press SET 3 Press SET For stations 2 5 1 Press the desired station key 2 Press SET For stations 6 10 1 Press LOWER then press the desired station key 2 Press SET For navigator directory 1 Press or 2 Press SET 5 Press SET Note L You can confirm the stored entries in the telephone number lis...

Page 25: ...ctive from the next sheet To redial the last number Press REDIAL PAUSE L If the line is busy the unit will automatically redial the number up to 5 times L To cancel redialling press STOP To send more than 10 pages at a time Insert the first 10 pages of the document Add the other pages up to 10 at a time before the last page feeds into the unit Predialling a fax number You can dial the fax number f...

Page 26: ...e clips staples or other fasteners L Do not send the following types of documents Use copies for fax transmission Chemically treated paper such as carbon or carbonless duplicating paper Electrostatically charged paper Badly curled creased or torn paper Paper with a coated surface Paper with a faint image Paper with printing on the opposite side that can be seen through the other side such as newsp...

Page 27: ...programmed entries will remain in the broadcast memory allowing frequent re use See page 26 for broadcast transmission instructions L Keep the front cover page open for button locations L The broadcast function utilises station 1 The one touch dial function will be cancelled L The broadcast key can accept one touch dial and navigator entries 4 4 1 Programming entries into the broadcast memory 1 Pr...

Page 28: ...int a broadcast sending report Note L If you select FINE SUPER FINE or PHOTO resolution the number of pages that the unit can transmit will decrease L If the document exceeds the memory capacity sending will be cancelled L If one of the entries is busy or does not answer it will be skipped and redialled later up to 5 times To send the same document to a one time group of entries You can also selec...

Page 29: ... set up Set the fax machine to FAX ONLY mode page 29 by pressing RECEIVE MODE KX FP343 AUTO ANSWER KX FP363 Note L Set feature 77 page 46 to FAX ONLY beforehand KX FP363 only How to receive calls All incoming calls will be answered as faxes 4 5 3 Mostly phone calls Your situation You plan to answer the calls yourself How to set up Set the fax machine to TEL mode by pressing RECEIVE MODE KX FP343 A...

Page 30: ...cuments using an extension telephone Important L Use a touch tone telephone as the extension telephone 1 When the extension telephone rings lift the handset of the extension telephone 2 When document reception is required a fax calling tone slow beep is heard or no sound is heard press 9 pre selected fax activation code firmly 3 Replace the handset L The fax machine will start reception Note L To ...

Page 31: ...vice L If the call is a phone call the unit will record a voice message automatically L If a fax calling tone is detected the unit will receive a fax automatically Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call Inform the caller of the following procedure beforehand 1 The caller calls your unit L The answerin...

Page 32: ...e the fax activation code feature 41 on page 44 Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call Inform the caller of the following procedure beforehand 1 The caller calls your unit L The answering device will answer the call 2 The caller can leave a message after the greeting message 3 The caller presses 9 pre...

Page 33: ...mber you require as unauthorized number L You can enter a total of 22 digits 6 Press SET to store L To store other numbers repeat from step 5 7 Press MENU Note L If you make a mistake while programming press STOP then make the correction L To confirm the programmed phone number print out the setup list See page 58 To erase a programmed phone number 1 Press SET repeatedly to select desired number i...

Page 34: ...plex ring service your telephone company will assign you a new fax number and will also tell you the assigned ring pattern Please complete the following setup on your fax machine to identify the assigned ring pattern 1 Press MENU 2 Press then 3 1 3 Press A or B to select ON 4 Press SET 5 Press MENU SET MENU A B ...

Page 35: ...u want to copy the document then remove it for other uses To use this feature activate feature 34 page 44 beforehand L The document will be fed into the unit and scanned into memory The unit will then print the data If the document exceeds the memory capacity copying of the exceeded document will be cancelled and this feature will be turned off automatically To stop copying Press STOP 6 1 1 More c...

Page 36: ...tiple copies in the same order as the original document pages 1 After step 4 on page 33 press 2 times COLLATE OFF will be displayed 2 Press A or B repeatedly to display COLLATE ON 3 Press START Example Making 2 copies of a 4 page original document Note L The unit will store the documents into memory while collating the copies If memory becomes full while storing the unit will only print out the st...

Page 37: ...n If you change the maximum greeting message time from 60 seconds to 16 seconds your greeting message will be deleted When a call is received the pre recorded greeting message will be played Checking the greeting message 1 Set feature 77 to TAD FAX page 46 beforehand 2 Press AUTO ANSWER repeatedly to display the following L The unit will play the greeting message 7 1 1 Erasing your recorded greeti...

Page 38: ...yed L To play back a specific message press or and search for the message you want to listen to To skip a message Press to play the next message To stop playback temporarily Press STOP L If you press PLAY MESSAGES within 1 minute the unit will resume playing the rest of the messages Voice time day stamp During playback a synthesised voice will announce the day of the week and time that each messag...

Page 39: ...he remote command key 1 repeats a message If you press this key within 5 seconds of the beginning of a message the previous message will be played 2 skips a message 4 plays back only the new messages 5 plays back all the messages 7 4 3 Other remote operations Erasing a specific message Press 4 while listening to the message you want to erase Voice guide example Answering device remote operation 1 ...

Page 40: ...ce guide example Message transfer is set Transfer phone number is 123 Press 8 2 to turn off the message transfer Voice guide example Message transfer is off L If a transfer telephone number is not programmed you cannot turn this feature on Voice guide example Transfer phone number is not set Turning pager call on or off You must program a pager number beforehand feature 70 page 46 Press 8 3 to tur...

Page 41: ... locations 1 Press MENU 2 For mailbox 1 Press then 5 5 For mailbox 2 Press then 5 6 3 Press A or B repeatedly to select RECORD 4 Press SET 5 Speak clearly about 20 cm away from the microphone L The display will show the remaining recording time 6 When finished recording press STOP L The unit will repeat your message Adjust the volume using A or B 7 Press MENU To check the mailbox greeting message ...

Page 42: ...and 0 for the common memory then enter the remote operation ID OR Press and the desired mailbox number 1 or 2 then enter the mailbox password Option 7 9 Transferring recorded messages to another telephone This feature allows your unit to call a designated telephone number each time an incoming voice message is recorded You can retrieve the transferred message via remote operation L Keep the front ...

Page 43: ... pre recorded transfer greeting message will be played Pager call This feature allows your unit to call your pager when your unit receives an incoming voice message 1 Press MENU 2 Press then 7 0 3 Press A or B repeatedly to select ON 4 Press SET 5 Enter your pager number and or pauses up to 46 digits Example 1 202 555 1234PP12345678PP5555 1 202 555 1234 Your pager number PP Pauses 12345678 Your pa...

Page 44: ...eature 6 Press SET L The setting you selected is set and the next feature will be displayed 7 To exit programming press MENU Programming by entering the program code number directly You can select a feature by directly entering the program code and a 2 digit number instead of using or 1 Press MENU 2 Press and the 2 digit code number page 42 to page 47 3 Press A or B repeatedly to display the desir...

Page 45: ...hen 1 1 3 Enter any 3 digit number except a number using 0 or 7 L The default ID is 111 4 Press SET 5 Press MENU Code 12 KX FP343 only Securing the remote operation for the answering machine REMOTE TAM ACT OFF If you are using the unit with an answering machine activate this feature and program the remote activation ID to secure the remote operation for the answering machine 1 Press MENU 2 Press t...

Page 46: ...istinctive Ring feature DISTINCTIVE RING OFF See page 32 for details Code 34 Setting the quick scan QUICK SCAN OFF This feature is helpful when you want to remove the document for other uses because the unit will release the document before sending or copying L If the document exceeds the memory capacity sending of the whole document or copying of the exceeded document will be cancelled and this f...

Page 47: ...ument ON default You will be alerted to a reception problem by a beeping sound OFF Deactivates this feature Code 46 Setting friendly reception FRIENDLY RCV ON To receive a fax automatically when you answer a call and hear a fax calling tone slow beep ON default You do not have to press FAX START for fax reception OFF You have to press FAX START for fax reception Code 47 KX FP363 only Setting the f...

Page 48: ...n incoming message ICM from the speaker when the answering device is recording the message ON default You can monitor the incoming message OFF Deactivates this feature Code 68 Setting the Error Correction Mode ECM ECM SELECTION ON This feature is available when the transmitting receiving fax machines are ECM compatible ON default To send a fax even if there is static interference on the telephone ...

Page 49: ...d features to their default settings SET DEFAULT RESET NO To reset the advanced features 1 Press MENU 2 Press then 8 0 3 Press A or B repeatedly to select YES 4 Press SET 5 Press SET again 6 Press MENU L ECM selection feature 68 page 46 will not be reset ...

Page 50: ...chine rings too many times Send the fax manually page 23 L The other party s machine is not a fax machine Check with the other party L The number you dialled is not in service PRESSED THE STOP KEY L STOP was pressed and fax communication was cancelled OK L Fax communication was successful 9 2 Error messages Display If the unit detects a problem one or more of the following messages will appear on ...

Page 51: ...ne is busy or has run out of recording paper Try again OPEN CABINET CHECK FILM SLACK b OPEN CABINET CHECK FILM TYPE L The ink film is empty Replace the ink film with a new one page 11 L The ink film is not installed Install it page 10 L The ink film is slack Tighten it page 11 L The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field PAPER JAM...

Page 52: ... FP363 only 12 page 43 KX FP343 only and 41 page 44 The ink film runs out quickly L The help printing function copy function and reports also use ink film The speakerphone is not working KX FP363 only L Use the speakerphone in a quiet room L If you have difficulty hearing the other party adjust the volume 9 3 2 Fax sending I cannot send documents L The telephone line cord is connected to the EXT j...

Page 53: ...Clean it page 56 L Some paper has instructions recommending which side to print on Try turning the paper over L You may have used paper with a cotton and or fibre content that is over 20 such as letterhead or resume paper The other party complains that they cannot send a document L The receiving mode is set to TEL mode Change the receiving mode KX FP343 FAX ONLY mode page 29 KX FP363 TAD FAX mode ...

Page 54: ...er which does not include Also change the code of the fax machine with feature 12 page 43 Callers complain that they cannot send a document L Your answering machine has run out of recording tape Rewind the tape to record messages L You set the answering machine to only give a greeting message 9 3 6 Answering device KX FP363 only I cannot retrieve recorded messages from a remote location L Press th...

Page 55: ... the front cover 1 by pulling up the centre part 2 2 Release the back cover by pushing the green button 1 on the right side of the unit OR Release the back cover by pushing the green lever 2 in the unit 3 Open the back cover 1 4 Remove the jammed recording paper 1 5 Turn the gear with the blue core 1 in the direction of the arrow 1 2 1 2 1 1 1 ...

Page 56: ...ghten Pull the tension plate forward 1 and hold open while inserting the paper 9 4 2 When the recording paper was not fed into the unit properly The display will show the following CHECK PAPER Remove the recording paper and straighten Pull the tension plate 1 forward and hold open while inserting paper Press START to clear the message Tight 1 turn Slack Crease Reverse Correct The ink film is not w...

Page 57: ... cases If misfeeding of the document occurs frequently If smudges or black white lines appear on the original document when transmitting or copying 1 Disconnect the power cord and the telephone line cord 2 Open the front cover 1 by pulling up the centre part 2 3 Clean the document feeder rollers 1 and rubber flap 2 with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroug...

Page 58: ...ver 1 by pulling up the centre part 2 3 Release the back cover by pushing the green button 1 on the right side of the unit OR Release the back cover by pushing the green lever 2 in the unit 4 Open the back cover 1 Remove the ink film 2 5 Clean the thermal head 1 with a cloth moistened with isopropyl rubbing alcohol and let it dry thoroughly Caution L To prevent a malfunction due to static electric...

Page 59: ...9 Help 57 7 Connect the power cord and the telephone line cord ...

Page 60: ... 30 fax communications feature 22 page 43 Printer test allows you to check the print quality of your unit If the test print has a smudge or blurred points or lines clean the thermal head page 56 Broadcast programming list provides you with names and numbers which are stored in the broadcast memory page 25 Caller ID list keeps records of the last 30 callers after subscribing to a Caller ID service ...

Page 61: ...ution Photo resolution 64 level Scanner type Contact Image Sensor Printer type Thermal Transfer on plain paper Data compression system Modified Huffman MH Modified READ MR Modified Modified Read MMR Modem speed KX FP343 9 600 7 200 4 800 2 400 bps Automatic Fallback KX FP363 14 400 12 000 9 600 7 200 4 800 2 400 bps Automatic Fallback Operating environment 5 C 35 C 20 80 RH Relative Humidity Dimen...

Page 62: ...ther side of the paper if you are not happy with the print quality or if misfeeding occurs L For proper paper feeding and best print quality we recommend using long grained paper L Do not use paper of different types or thickness at the same time This may cause a paper jam L Avoid double sided printing L Do not use paper printed from this unit for double sided printing with other copiers or printe...

Page 63: ...sories 7 8 Paper tray 12 Recording paper support 12 Advanced features 43 Auto answer setting Feature 77 46 B Basic features 42 Black list Feature 27 31 44 Broadcast transmission 25 Button description 9 C Caller ID 20 Calling back 21 Storing 22 Caller ID list Feature 26 20 44 Caller s recording time Feature 10 43 Character table 16 Cleaning 55 56 Communication messages 48 Connecting tone Feature 76...

Page 64: ...0 Recording time alert Feature 43 45 Recording time for TAD FAX greeting message Feature 54 45 Redialling 23 25 Remote activation ID Feature 12 43 Remote operation 37 Remote operation ID Feature 11 43 Reports Broadcast programming 58 Journal 24 43 58 Power down 52 Printer test 58 Sending 24 42 Setup 58 Telephone number 58 Reset Feature 80 47 Resolution 23 33 Ringer pattern Feature 17 43 Ring setti...

Page 65: ...63 ...

Page 66: ...PFQX1843ZA CM0803YH0 Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan 1 2 ...

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