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Panasonic KX-FP143HK, Operating Instructions Manual

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Panasonic KX-FP143HK Operating Instructions Manual Download Page 44

8. Help

42

—————————————————————

REMOVE DOCUMENT

L

The document is jammed. Remove the 
jammed document (page 48).

—————————————————————

TRANSMIT ERROR

L

A transmission error occurred. Try again.

—————————————————————

UNIT OVERHEATED

L

The unit is too hot. Stop using the unit for a 
while and let the unit cool down.

Frequently Asked Questions

8.3 When a function does 
not work, check here

8.3.1 Initial settings

I cannot hear a dial tone.

L

The telephone line cord is connected to the 

[EXT]

 jack on the unit. Connect to the 

[LINE]

 

jack (page 13).

L

If you used a splitter to connect the unit, 
remove the splitter and connect the unit to the 
wall jack directly. If the unit operates properly, 
check the splitter.

L

Disconnect the unit from the telephone line 
and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to 
have the unit repaired. If the working 
telephone does not operate properly, contact 
your telephone company.

L

The power cord or telephone line cord is not 
connected. Check the connections.

L

If you connected the fax machine through a 
computer modem, connect the fax machine 
directly to a telephone line jack.

I cannot make calls.

L

The dialling mode setting may be wrong. 
Change the setting (feature #13, page 35).

The unit does not ring.

L

The ringer volume is turned OFF. Adjust it 
(page 14).

8.3.2 General

The unit displays “

CHECK PAPER

” though the 

paper is inserted.

L

The paper is inserted halfway. Insert it 
correctly (page 11) and press 

{

START

}

 to 

clear the message.

The other party complains they only hear a 
fax tone and cannot talk.

L

FAX ONLY mode is set. Tell the other party 
the number is only used for faxes.

L

Change the receiving mode to TEL mode 
(page 28).

The 

{

REDIAL

}

/

{

PAUSE

}

 button does not 

function properly.

L

If this button is pressed during dialling, a 
pause will be inserted. If pressed 

FP143HK_en.book  Page 42  Friday, December 19, 2003  11:57 AM

Summary of Contents for KX-FP143HK

Page 1: ...Please read these Operating Instructions before using the unit and save for future reference Compact Plain Paper Fax Operating Instructions Model No KX FP143HK ...

Page 2: ... Location of Controls How to use the operating instructions When following operating instructions always keep the front cover page next page open so that you will find easy reference to the buttons OPEN ...

Page 3: ...uctions For a description of each button see page 8 Keys Listed in alphabetical order AUTO ANSWER C HELP H REDIAL M BROADCAST A MENU J SET F CALLER ID B MONITOR K START F COPY E MUTE N STOP G FAX START F NAVIGATOR I TONE D FLASH L PAUSE M VOLUME I MONITOR A B F L M K J E G H I C D N ...

Page 4: ...not rub or use an eraser on the printed side of recording paper as the print may smear Copyright L This manual is copyrighted by Panasonic Communications Co Ltd PCC and its licensee Under the copyright laws this manual may not be reproduced in any form in whole or part without the prior written consent of PCC and its licensee 2004 Panasonic Communications Co Ltd All Rights Reserved Date of purchas...

Page 5: ...ectric shock Never spill any liquid on the unit 12 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorised service centre when service is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 13 Unplug this unit from power outlets and refer serv...

Page 6: ...nit L Wipe the outer surface of the unit with a soft cloth Do not use benzine thinner or any abrasive powder L Do not use this unit near liquid for example near a bathtub washbowl sink etc Damp basements should also be avoided The unit should be kept away from heat sources such as heaters kitchen stoves etc It also should not be placed in rooms where the temperature is less than 5 C or greater tha...

Page 7: ...vigator directory 25 4 4 Broadcast transmission 25 Receiving Faxes 4 5 Selecting the way to use your fax machine 27 4 6 Receiving a fax manually AUTO ANSWER OFF 28 4 7 Receiving a fax automatically AUTO ANSWER ON 29 4 8 Using the unit with an answering machine 29 4 9 Receive polling retrieving a fax placed on another fax machine 30 4 10 Black list function 30 5 Duplex Ring Duplex Ring 5 1 Using wi...

Page 8: ...ith the place of purchase L Save the original carton and packing materials for future shipping and transportation of the unit No Item Quantity Specifications 1 Power cord 1 2 Telephone line cord 1 3 Handset 1 4 Handset cord 1 5 Paper tray 1 6 Ink film 1 prints about 105 A4 sized pages 1 7 Operating instructions 1 Chinese 1 English 8 Quick installation guide 1 1 2 3 4 5 6 7 8 ...

Page 9: ...t you buy a full size replacement film for continuous use of your unit Please use genuine Panasonic replacement film The ink film is not reusable Do not rewind and use the ink film again Model No Item Specifications Usage KX FA54E Replacement film 1 35 m 2 rolls Each roll will print about 105 A4 sized pages ...

Page 10: ...e page 14 L To search for a stored item page 19 25 L To select features or feature settings during programming page 34 L To navigate to the next operation J MENU L To initiate or exit programming K MONITOR L To initiate dialling without lifting the handset L FLASH L To access special telephone services such as call waiting or for transferring extension calls M REDIAL PAUSE L To redial the last num...

Page 11: ... 3 Open the back cover 4 Insert the front ink film roll by inserting its blue gear 1 into the left slot of the unit 2 Insert the rear ink film roll 3 L The ink film is safe to touch and will not rub off on your hands like carbon paper L Make sure the blue gear 1 and white gear 4 are installed as shown 5 Turn the blue gear 1 in the direction of the arrow until the ink film is tight 2 1 3 4 1 2 1 2 ...

Page 12: ... damage to the unit or degradation of print quality which may occur from the use of non Panasonic replacement film Important L Remove the recording paper and the paper tray beforehand or the paper may misfeed or jam 1 Open the covers see steps 1 to 3 on page 9 2 Remove the used core 1 and used ink film 2 3 Remove the stoppers 1 and tags 2 from the new ink film 3 4 Insert the ink film and close the...

Page 13: ...lots on the back of the unit 3 1 8 Recording paper The unit can hold up to 30 sheets of 80 g m2 paper Please read the note on page 54 for important information on recording paper 1 Pull the tension plate forward 1 2 Fan the paper to prevent paper jams 3 Insert the paper print side down 1 L The paper should not be over the tab 2 1 2 3 1 1 1 2 ...

Page 14: ...1 Introduction and Installation 12 4 Push the tension plate back 1 L If the paper is not inserted correctly readjust the paper or the paper may jam 1 Correct Incorrect ...

Page 15: ...Help Button 2 2 Help function The unit contains helpful information which can be printed for quick reference Basic settings How to set the date time your logo and fax number Feature list How to program the features Directory How to store names and numbers in the navigator directory and how to dial them Fax receiving How to set the unit to receive faxes Copier How to use the copier function Reports...

Page 16: ...e handset press A or B 2 3 3 Monitor volume 8 levels high to low are available While using the monitor press A or B Initial Programming 2 4 Date and time You must set the date and time 1 Press MENU SYSTEM SETUP PRESS NAVI 2 Press or repeatedly to display the following SET DATE TIME PRESS SET 3 Press SET L Cursor will appear on the display M 01 D 01 Y 04 TIME 12 00AM 4 Enter the current month day y...

Page 17: ...ESS NAVI 2 Press or repeatedly to display the following YOUR LOGO PRESS SET 3 Press SET L Cursor will appear on the display LOGO 4 Enter your logo up to 30 characters See the character table on page 15 for details 5 Press SET L The next feature will be displayed 6 Press MENU to exit the program Note L This information will be printed on each page transmitted from your unit To select characters wit...

Page 18: ...racter Press or to move the cursor to the character you want to delete and press STOP To insert a character 1 Press or to move the cursor to the position to the right of where you want to insert the character 2 Press MUTE to insert a space and enter the character To select characters using A or B Instead of pressing the dial keys you can select characters using A or B 1 Press A or B repeatedly to ...

Page 19: ...will be displayed 6 Press MENU to exit the program Note L This information will be printed on each page transmitted from your unit L The button enters a and the button enters a space Example 234 5678 Press 2 3 4 5 6 7 8 L To enter a hyphen in a telephone number press FLASH To correct a mistake Press or to move the cursor to the incorrect number and make the correction To delete a number Press or t...

Page 20: ...ms L A hyphen or a space entered in a telephone number counts as 2 digits To correct a mistake Press or to move the cursor to the incorrect character number and then make the correction To delete a character number Press or to move the cursor to the character number you want to delete and press STOP 3 1 1 Editing a stored item 1 Press 2 Press A or B repeatedly to display the desired item 3 Press M...

Page 21: ...ased subscriber line protocol L Depending on the service of the local telephone company the date time of the call or the caller s name may not be displayed Change the following ring setting to 2 or more rings beforehand FAX ring setting feature 06 on page 35 3 3 1 How Caller ID is displayed The calling party s telephone number or name will be displayed after the first ring You then have the option...

Page 22: ...phone number 1 Press CALLER ID 2 Press A to search from the most recent caller information Press B to search from the oldest caller information 3 Press MONITOR or lift the handset to call back the displayed party L The unit will start dialling automatically L To send a fax insert the document FACE DOWN and press FAX START To change the display of the caller information Press CALLER ID repeatedly a...

Page 23: ...OWN and press FAX START Note L The edited telephone number will not be saved in the caller information To save in the navigator directory see page 22 To correct a mistake 1 Press or to move the cursor to the incorrect number 2 Press STOP to delete the number 3 Enter the correct number To delete a number Press or to move the cursor to the number you want to delete and press STOP To insert a number ...

Page 24: ...elephone number includes data other than numbers i e or The caller information does not include a telephone number 1 Press CALLER ID 2 Press A or B repeatedly to display the desired item 3 Press MENU 4 Press SET 5 Press SET Note L You can confirm the stored items in the telephone number list page 52 L The unit can only store a name of up to 10 characters long L To edit a name and number see page 1...

Page 25: ...L If the resolution setting is changed during feeding it will be effective from the next sheet To redial the last number 1 Press REDIAL 2 Press FAX START L If the line is busy the unit will automatically redial the number up to 5 times L To cancel redialling press STOP To send more than 10 pages at a time Insert the first 10 pages of the document Add the other pages up to 10 at a time before the l...

Page 26: ...60 g m2 to 80 g m2 Note L Remove clips staples or other fasteners L Do not send the following types of documents Use copies for fax transmission Chemically treated paper such as carbon or carbonless duplicating paper Electrostatically charged paper Badly curled creased or torn paper Paper with a coated surface Paper with a faint image Paper with printing on the opposite side that can be seen throu...

Page 27: ...party s machine feature 76 page 37 4 4 Broadcast transmission By programming items from the navigator directory page 18 into the broadcast memory you can send the same document to multiple parties up to 20 Your programmed items will remain in the broadcast memory allowing frequent re use See page 26 for broadcast transmission instructions L Keep the front cover page open for button locations 4 4 1...

Page 28: ...rint a broadcast sending report Note L If you select FINE SUPER FINE or PHOTO resolution the number of pages that the unit can transmit will decrease L If the document exceeds the memory capacity sending will be cancelled L If a party is busy or does not answer it will be skipped and redialled later up to 5 times To send the same document to a one time group of parties You can also select a one ti...

Page 29: ...elf How to setup Set the fax machine to TEL mode page 28 by pressing AUTO ANSWER repeatedly How to receive calls You have to answer all calls manually To receive a fax document press FAX START for each fax receiving 4 5 3 With answering machine Your situation You want to use the fax machine with an answering machine How to setup Connect an external telephone answering machine and set the ring coun...

Page 30: ...xtension telephone rings lift the handset of the extension telephone 2 When document reception is required a fax calling tone slow beep is heard or no sound is heard press 9 pre selected fax activation code firmly 3 Replace the handset L The fax machine will start reception Note L To receive fax documents using the extension telephone you must set the remote fax activation to ON feature 41 page 36...

Page 31: ...to less than 4 L This will allow the answering machine to answer the call first 3 Record a greeting message on the answering machine L We recommend you record a message up to 10 seconds long and not to pause for more than 4 seconds during the message Otherwise both machines will not function correctly 4 Activate the answering machine 5 Set the fax machine to the desired receiving mode page 28 29 L...

Page 32: ... that no documents are fed into your unit and that the other party s machine is ready for your call L Keep the front cover page open for button locations 1 Press MENU repeatedly to display POLLING 2 Press SET 3 Dial the fax number 4 Press SET L The unit will start reception 4 10 Black list function You can reject receiving facsimiles by registering the black list numbers Up to 10 phone numbers can...

Page 33: ...plex ring service your telephone company will assign you a new fax number and will also tell you the assigned ring pattern Please complete the following setup on your fax machine to identify the assigned ring pattern 1 Press MENU 2 Press then 3 1 3 Press A or B to select ON 4 Press SET 5 Press MENU SET MENU A B ...

Page 34: ... Quick scan feature This feature is helpful when you want to copy the document then remove it for other uses To use this feature activate feature 34 page 36 beforehand L The document will be fed into the unit and scanned into memory The unit will then print the data If the document exceeds the memory capacity copying of the exceeded document will be cancelled and this feature will be turned OFF au...

Page 35: ...s COPY 2 Enter the number of copies up to 30 3 Press 2 times to display COLLATE OFF 4 Press A or B repeatedly to display COLLATE ON 5 Press START Example Making 2 copies of a 4 page original document Note L The unit will store the documents into memory while collating the copies If memory becomes full while storing the unit will only print out the stored pages L After copying the collating feature...

Page 36: ... feature you wish to program Press or repeatedly to display the desired feature L The current setting of the feature will be displayed 5 Press A or B repeatedly to display the desired setting L This step may be slightly different depending on the feature 6 Press SET L The setting you selected is set and the next feature will be displayed 7 To exit programming press MENU Programming by entering the...

Page 37: ...es Code 22 Setting the journal report to print automatically AUTO JOURNAL ON ON default The unit will print a journal report automatically after every 30 new fax communications page 24 OFF The unit will not print a journal report but will keep a record of the last 30 fax communications Code 23 Sending documents overseas OVERSEAS MODE ERROR If you cannot send a fax overseas even if the number is co...

Page 38: ...uments RCV REDUCTION 92 If the size of the document sent by the other party is as large as or larger than the recording paper the unit can reduce the document and print it Select the desired reduction rate Code 39 Changing the display contrast LCD CONTRAST NORMAL NORMAL default For normal contrast DARKER Used when the display contrast is too light Code 41 Changing the fax activation code FAX ACTIV...

Page 39: ...nterference on the telephone line OFF Deactivates this feature Note L You cannot change the setting when received documents are in memory Code 76 Setting the connecting tone CONNECTING TONE ON If you often have trouble when sending faxes this feature allows you to hear connecting tones fax tone ring back tone and busy tone You can use these tones to confirm the status of the other party s machine ...

Page 40: ...r L Enter your fax number using the dial keypad see page 17 for details 0 4 Sending report 1 ON 2 OFF 3 ERROR default 0 6 FAX ring count 1 1 2 2 default 3 3 4 4 5 5 6 6 7 7 8 8 9 9 1 3 Dialling mode 1 PULSE 2 TONE default 1 7 Ringer pattern 1 A default 2 B 3 C 2 2 Journal report 1 ON default 2 OFF 2 3 Overseas mode 1 NEXT FAX 2 OFF 3 ERROR default 2 5 Delayed transmission 1 ON 2 OFF default L If y...

Page 41: ...ault 2 OFF 5 8 Original mode 1 NORMAL default 2 LIGHT 3 DARKER 6 8 ECM selection 1 ON default 2 OFF 7 6 Connecting tone 1 ON default 2 OFF 8 0 Reset advanced features 1 YES 2 NO default L If you select YES press SET 2 times then press MENU to exit programming ...

Page 42: ...es Send the fax manually page 23 L The other party s machine is not a fax machine Check with the other party L The number you dialled is not in service PRESSED THE STOP KEY L STOP was pressed and fax communication was cancelled OK L Fax communication was successful 8 2 Error messages Display If the unit detects a problem one or more of the following messages will appear on the display CALL SERVICE...

Page 43: ...ew ink film page 7 MEMORY FULL L When making a copy the document being stored exceeded the memory capacity of the unit Press STOP to clear the message Divide the document into sections MODEM ERROR L There is something wrong with the modem circuit Contact our service personnel NO FAX REPLY L The other party s fax machine is busy or has run out of recording paper Try again OPEN CABINET CHECK FILM SL...

Page 44: ...personnel to have the unit repaired If the working telephone does not operate properly contact your telephone company L The power cord or telephone line cord is not connected Check the connections L If you connected the fax machine through a computer modem connect the fax machine directly to a telephone line jack I cannot make calls L The dialling mode setting may be wrong Change the setting featu...

Page 45: ... activated during fax transmission Connect the unit to a line that does not have these services L An extension telephone on the same line is off the hook Hang up the extension telephone and try again L Try copying the document If the copied image is clear there may be something wrong with the other party s machine The other party complains that smudges or black lines appear on their received docum...

Page 46: ...a white line or smudge appears on the copied document L The scanner glass white plate or rollers are dirty with correction fluid etc Clean them page 49 Please do not insert the document before correction fluid has dried completely The copied image is distorted L The thermal head is dirty Clean it page 50 The printing quality is poor Please do not reuse the ink film Please use genuine Panasonic rep...

Page 47: ...er failure transmission will be attempted soon after power is restored L If any fax documents are stored in the memory they will be lost When power is restored a power down report will be printed out stating which contents in the memory have been erased Jams 8 4 Recording paper jams 8 4 1 When the recording paper has jammed in the unit The display will show the following PAPER JAMMED 1 Pull the te...

Page 48: ... the back cover 6 Remove the jammed recording paper 1 7 Turn the blue gear 1 in the direction of the arrow until the ink film is tight 2 L Make sure that the ink film is wrapped around the blue core 3 at least once 1 1 1 2 Correct Tight 1 turn Slack Crease Reverse Incorrect The ink film is not wrapped around the blue core 3 ...

Page 49: ...aper tray page 11 then insert the recording paper page 11 8 4 2 When the recording paper was not fed into the unit properly The display will show the following CHECK PAPER Remove the recording paper and straighten Pull the tension plate forward 1 and insert the paper Push the tension plate back then press START to clear the message 1 START 1 ...

Page 50: ...he front cover Cleaning 8 6 Recording paper feeder cleaning Clean the recording paper feeder when The recording paper frequently misfeeds Important L Remove the recording paper and the paper tray beforehand or the paper may misfeed or jam 1 Disconnect the power cord and the telephone line cord 2 Open the front cover by pulling up the centre part 3 Release the back cover by pushing the green button...

Page 51: ...er cord and the telephone line cord 8 7 Document feeder scanner glass cleaning Clean the document feeder scanner glass when Documents frequently misfeed Smudges or black white lines appear on the original document when transmitting or copying 1 Disconnect the power cord and the telephone line cord 2 Open the front cover by pulling up the centre part 3 Clean the document feeder rollers 1 and rubber...

Page 52: ...appear on a copied received document check whether there is dust on the thermal head Clean the thermal head to remove the dust Important L Remove the recording paper and the paper tray beforehand or the paper may misfeed or jam 1 Disconnect the power cord and the telephone line cord 2 Open the front cover by pulling up the centre part 3 Release the back cover by pushing the green button 1 4 Open t...

Page 53: ...oughly Caution L To prevent a malfunction due to static electricity do not use a dry cloth and do not touch the thermal head directly 7 Reinstall the ink film and close the covers see steps 4 to 7 on page 9 8 Install the paper tray page 11 then insert the recording paper page 11 9 Connect the power cord and the telephone line cord 1 1 ...

Page 54: ...cally after every 30 fax communications feature 22 page 35 Printer test allows you to check the print quality of your unit If the test print has a smudge or blurred points or lines clean the thermal head page 50 Broadcast programming list provides you with names and numbers which are stored in the broadcast memory page 25 Caller ID list keeps records of the last 30 callers after subscribing to a C...

Page 55: ...esolution 15 4 lines mm in super fine resolution Photo resolution 64 level Scanner type Contact Image Sensor Printer type Thermal Transfer on plain paper Data compression system Modified Huffman MH Modified READ MR Modified Modified Read MMR Modem speed 9 600 7 200 4 800 2 400 bps Automatic Fallback Operating environment 5 C 35 C 20 80 RH Relative Humidity Dimensions Approx height 139 mm width 331...

Page 56: ...using the other side of the paper if you are not happy with the print quality or if misfeeding occurs L For proper paper feeding and best print quality we recommend using long grained paper L Do not use paper of different types or thickness at the same time This may cause a paper jam L Avoid double sided printing L Do not use paper printed from this unit for double sided printing with other copier...

Page 57: ...s 13 Copy 32 Collation 33 Enlarge 32 Reduce 32 D Date and time Feature 01 14 Delayed transmission Feature 25 35 Dialling mode Feature 13 35 Directory Navigator 16 18 19 25 Display Contrast Feature 39 36 Error messages 40 Document size 24 Duplex ring service Feature 31 31 36 E ECM selection Feature 68 37 Error messages 40 Extension telephone 28 F Fax activation code Feature 41 36 Fax number Feature...

Page 58: ...Feature 80 37 Resolution 23 32 Ringer pattern Feature 17 35 Ring setting FAX ONLY Feature 06 35 S Sending faxes Broadcast 26 From memory 23 Manually 23 Navigator directory 25 Sending report Feature 04 23 35 Storing Broadcast 25 Navigator directory 18 V Volume 14 ...

Page 59: ...57 ...

Page 60: ...58 ...

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Page 62: ...awasan Perindustrian Senai KB No 104 81400 Senai Negeri Johor Darul Ta zim Malaysia Global web site http www panasonic co jp global Sole agent Shun Hing Technology Co Ltd 9th Floor Peninsula Centre 67 Mody Road Tsimshatsui East Kowloon Hong Kong Web site http www panasonic oa com hk 2 2 ...

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